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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9624 reviews, averaging 4.93 Stars:
Livingston, NJ
Product:
Service Technician Team : Brian H
Woodland Park, NJ
I needed a new motor replaced on my elderly mother's garage door. From the office staff, Jerry, to the installer, Luigi, everyone was friendly, efficient & professional. They came within 2 hours to fix the door. I was very pleased.i also liked that they sent me a profile of the repairman to let me know he was legitimate prior to his arrival.
- Marybeth Phillips
Product:
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Looking for someone local. Surprised that it was going to be so expensive but Tim explained because of the age of the springs, pulleys, etc. that everything should be replaced not repaired. He did a great job in a short period of time. Would recommend him anytime.
- Frank Cirillo
Scotch Plains, NJ
Outstanding service, very efficient, great customer service. Fully explained how to operate our new equipment. Would highly recommend Precision.
- Alison Harris
Product:
Service Technician Team : Brian H
Clifton, NJ
We are repeat customers and always been satisfy with Precision service. We give them a scale of 5 stars. Our garage door needed repair, it would not go up or come down properly. Work was done professionally and in a friendly matter. We have been with Precision since 2006 and alway satisfy with their service.
- John Quigley
Hasbrouck Heights, NJ
I’ve used them before The technician was very nice and explained what had to be done
- Charles Imburgia
Washington, NJ
Once again had great service with fast installation of a new garage door opener.
- James Goodwin
East Rutherford, NJ
The spring of my garage door was broken on Sunday. I found Precision Door Service online called them on Monday based on their good reviews. Precision was able to schedule someone to come on Tuesday. The technician Luigi arrived on time, he was courteous and able to clearly explain to me the problem. He fixed the door for me right away. He was great and very professional! I was very happy with the service Precision has provided. I’ll definitely recommend their services to anyone.
- Lijun Chen
Product:
Nutley, NJ
Quick response Professional quick install
- Mary Darragh
Product:
Whitehouse Station, NJ
Matt and Tim were very thorough and extremely efficient. The repair job was done in a very quick and timely manner. Love it love it. Thanks again guys for all your work, for recognizing, diagnosing and fixing the problem. Thanks again. Mercia
- Mercia Solomon for John Ritter
West Orange, NJ
Kevin Stasiak was our technician, and he figured out the issue right away and fixed it within a few minutes. He was professional and courteous and he got the job done. Also, I'm really impressed with how quickly Precision was able to have someone come out ( around 2 hours after my phone call to them ) and fix the issue. It's rare that a company can respond that quickly to a service request.
- Jeff Nitka
Randolph, NJ
I chose Precision based on the following; I receive your ads in my coupon pack, I see your commercials and was impressed with your website. Your customer service rep was friendly and knowledgable when I called to make an appointment. I was so pleased that I was able to get an appt on the weekend and not charged extra to do so. John Delpiu was my tech today. He was very professional, knowledgeable and very thorough. He did an outstanding job on the install and I would certainly recommend your company to everyone. I love the fact that you send a picture and background of the tech prior to them showing up at your home.
- Diane Esposito
Product:
Service Technician Team : John D
Clifton, NJ
I reached out to Precision Garage Door Service to have the garage door in our town home repaired. During the "Polar Vortex" our door opened just fine but failed to close at all. I had to detach the door from the opener for the evening. I just searched online for a service company in our area and your company came up. After placing a call the next morning and dealing with a really helpful individual who did the scheduling, I had an appointment scheduled for that very same day. I was advised that Christopher K would be coming to my home. Christopher actually contacted me about 2 hours before the appointment window began and asked if he could come early. Which I have never experienced before and was quite thrilled. Christopher arrived and was very professional and very courteous. He took a look at what was going on and gave me some recommendations on how to fix it. Once we had a plan in place, he proceeded to get right to work. The day Christopher came was one of the coldest days of the year but that did not stop his hard work ethic or professionalism. After Christopher completed the job, he even helped me reset our outdoor keypad which I had been hesitant to redo without a professional. Your company should be proud of Christopher and the hard work he does! I will highly recommend your company to anyone I speak with. Even though the work completed shouldn't need regular servicing, I was treated as though I was a daily customer. Very pleased with your company and this experience!
- James Darville
Product:
Montville, NJ
Precision answered my chat almost immediately and scheduled an appointment that very morning. The kept me updated as to who was coming and when. The technician was wonderful. Explain everything so I could understand and gave me my options. He worked quickly and did a wonderful job. The cost was what I had expected and reasonable. I would recommend them to all my friends.
- Gladys Driscoll
Product:
Haworth, NJ
Matt and his partner arrived on time and were very professional and friendly. They immediately diagnosed the problem and took care of it. I highly recommend them and Precision Door Service. I will use them again if and when needed. Gloria
- Gloria Simmelkjaer
Wayne, NJ
My garage doors were repaired the same day I called, they came quickly. Louis Rowek , the technician explained to me what needed to be fixed. He explained the cost ahead of time, and asked permission to do the work. The repair was done promptly. Both men were extremely nice., and the repair looks good. The door is working fine. I have used this company in the past and would use them again. Hopefully I will not need a repair for a log time .
- Ron Mezzadri
Product:
Chester, NJ
MAtt was punctual, professional and very helpful
- John Newhouse
Oakland, NJ
Great service, cooperation and communication.
- Jack Ackerman
Morris Plains, NJ
My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.
- Prashant
Product:
Pompton Plains, NJ
Brian arrived on time, explained how he would fix our problem, gave us options to consider, and did the job quickly. We could not be more satisfied with his professionalism or his good nature
- Susan and Paul Mahler
Ridgewood, NJ
I have dealt with you guys before too and I am very satisfied with your service and your technician are very knowledgeable and polite.
- Robert Farooqui
Westfield, NJ
Look no further than precision doors New Jersey for professional, curteous, prompt, quality service. #GaragedoorrepairNJ
- Lisa Serme
Product:
Butler, NJ
I have used your service before and was very happy so I chose you again. I was pleased that service was the same day and early. John the technician was polite knowledgeable and informative. He completed the work quickly and explained what was to be done beforehand and explained the new equipment when finished. Thank you
- ginger amero
Product:
Service Technician Team : John D
Montclair, NJ
Woke up on a Sunday morning and my garage door wouldn't open! Tried on my own by pulling the emergency cable, but the darn door didn't budge. Did some research, called Precision, and about an hour later someone was at my house helping me out! I was presented with options, and after almost two hours of hard work, including re-attaching the bar/railing that had fallen off the wall and reinforcing it with brackets and bolts, and putting in some new rollers, the door was opening and closing as good as new. The service person did a great job -- he even cleaned up! It wasn't cheap, but with Precision you pay a premium price for a premium service, and it was worth it for me!
- Scott Kessler
Wayne, NJ
Luigi was very professional, knowledgeable, and friendly. He came by on a Sunday evening and installed my garage door opener. He did a great job installing it and then showed me that everything was working. Overall, it was a very good experience.
- Chris Shanahan
Sparta, NJ
Josh paid us a visit last week as we were having an issue with our garage door opening/closing. Josh called ahead of time and showed up for service at the promised time. Josh identified the issue and presented us with options. Josh performed the needed work and the garage door has been operating fine once again. THANK YOU JOSH !
- Francis Bliss
Stanhope, NJ
From start to finish, service was prompt - service provided by Rob was flawless from estimate to completion . He was informative relative to the service needed and knowledgeable .The job was completed in time he specified and he helped with entering new codes - Precision was recommended to me by my daughter , who had 3 garage doors installed....very glad I listened to her.
- John Mueller
Bloomfield, NJ
John was prompt, polite, and professional. He explained everything clearly, what was wrong and what the repairs would cost. Very pleased with the experience (and happy to have a garage door that works again).
- Rick Wright
Morristown, NJ
Every aspect of the process was wonderful. Easy to schedule an appointment - my details were quickly noted on the call. The email noting the appointment was clear and showed the technician who was to do the work. When assessing the damage, I was told that the parts needed to replace the springs was covered by my previous warranty and the separate issue related to my opener was quoted and explained clearly. The work was performed quickly. All done without any hassle. Do not hesitate to use!
- David Quirk
Product:
Service Technician Team : Kevin S
Hackettstown, NJ
Chris was very polite, professional, and knowledgeable. He installed a new liftmaster garage door opener. We are very pleased with the service and results, & highly recommend PercisionDoors.
- Charles Milani
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Amazing service! Brian came on time and replaced our garage door opener quickly and efficiently. He explained everything clearly too! Best service ever!
- Linda Mast