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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door New Jersey
has received 1768 reviews, averaging:

4.86 of 5 Stars

Install Garage Doors
Waldwick, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
The work was done very professionally and in a timely manner. I was very pleased with the outcome! I would highly recommend your company. Zsolt worked very diligently and explained in detail everything we needed to know to understand how the new door works. It is so quiet too and how nice to have a light come on when we go into the garage now. Your products, workmanship and customer support are great.
– Bob R.
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Install Garage Doors
Livingston, NJ
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 02/13/2012
Comments: E-mail
submission
[?]
Glenn, Thank you, everything is great with the door, will be glad to recommend your company to anyone.

joyce
– Joyce
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Area Manager:
Glenn G
Garage Door Opener Install
Clifton, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/12/2012
Comments: Report Card
submission
[?]
Your Co. is superlative all the way down from customer service to the technician Bob.. The nicest people I have ever dealt with. Bob Z was super Thank You.
– Ginny Hilla
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Bob Z
Garage Door Opener Install
Montville, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Online
submission
[?]
Excellent technician. great personality.
– sandy raina
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Online
submission
[?]
New doors and motors are great. Installer was professional and on time. Very happy with our purchase.
– Jake
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Sam
Garage Door Repair
Wayne, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/10/2012
Comments: Online
submission
[?]
We were happy with the thoroughness of Tim's explanation of the problem, the actual work and the cost of the repair... once your technician arrived. The technician was scheduled to come between 2:00-4:00. He did not arrive until 4:45; left at 6:50 pm. We did call at 4:00 to see if there was a problem. Our suggestion is to have your dispatcher give an ETA, if the technician is to arrive later than the customer expects. Despite the late arrival, Thank you for the excellent service.
– Leonard smith
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Tim
Garage Door Repair
Springfield, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Online
submission
[?]
My garage door was stuck because I left the hatch of my CR-V up and blocked the door!! Called Precision and was so pleased with the courteous service I received on the phone. I was told they would be here between 1 and 2 p.m., but actually came early!!!!!!!! My tech's name was Scott McDonald. He was also very courteous and so helpful. I would definitely recommend Precision and Scott to everyone!!!!
– mary clohosey
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Residential Technician:
Scott M
Garage Door Opener Install
Mahwah, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
I had my install done today-I chose Precision because they had 24/7 service, had real people answering the phone and were able to get the job done within a day. Marc called and let me know when he was on his way which I always appreciate. He was professional, courteous, and explained the different openers.He swept the garage when the job was complete and answered any questions I had after install. These small things let you know the company cares about the job they do.
– linda campana
A Response from Doug:
Hi Linda, Marc appreciates your review. We appreciate your review. Thank you. Doug
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Install Garage Doors
Little Falls, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Jorge was very nice and very professional.

thank you :)
– Martha Loaiza
A Response from Doug:
Jorge has been installing doors for more years then I can count. He works for us because of that professionalism and it makes us better. Thank you for your kind words. Doug
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Jorge
Garage Door Opener Install
Ridgewood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Experience was great. Technician was very knowledgeable and considerate. Happy with new springs, remote door sensors and new key pad. Would recommend Precision to friends.
– jayne schroeder
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Prompt service. Took time in explaining my door problem and we choose to replace the door. Informative, kind and took all the time needed with me to select our new door. Extremely satisfied with Precision. Would recommend Precision to anyone in need of service. Ron A. first came out to inspect our problem. Not worth fixing so we purchased the new door with a new garage door opener. 2 weeks later our new door arrived and Zsolt was our installer. Both gentlemen were very professional, courteous and timely. Thank you gentlemen and Precision for making this experience pleasurable.(Shared Review)
– sheryl graba
A Response from Doug:
Sheryl, Zolt and Ron appreciate your input.. They are directly tied to customer satisfaction. Thank you. Doug
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Opener Install
Andover, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
Service was top notch! Called 7PM with problem with garage door opener and technician was here next day. Kept me informed through whole process and work quality was fantastic. Would highly reccomend!
– keith ocheski
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Scott M
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: E-mail
submission
[?]
Prompt service. Took time in explaining my door problem and we choose to replace the door. Informative, kind and took all the time needed with me to select our new door. Extremely satisfied with Precision. Would recommend Precision to anyone in need of service. Ron A. first came out to inspect our problem. Not worth fixing so we purchased the new door with a new garage door opener. 2 weeks later our new door arrived and Zsolt was our installer. Both gentlemen were very professional, courteous and timely. Thank you gentlemen and Precision for making this experience pleasurable.(Shared Review)
– Sheryl Graba
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Residential Technician:
Ron A
Garage Door Opener Install
Kenilworth, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2012
Comments: Online
submission
[?]
Yes, all of the above influenced my choosing Precision. Also, there were quite a few locations in the area.
I was treated respectfully and attentively. Tim reviewed all the areas of concern and explained everything to my satisfaction so I could make a sound decision. The work was well done and the garage left in good order. I got a call earlier than my scheduled appt. to see if the job could be done sooner in the day since my car was trapped in the garage. He replaced broken springs, pulleys, etc. and installed a new opener.
– Eileen Conrad
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Tim
Garage Door Repair
Union, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/08/2012
Comments: Online
submission
[?]
Garage door repair. Tim is very professional. He explained the job needed to be done before starting and then after finishing. It is a pleasure to have dealt with such a nice person. Job a bit expensive,but... The star rating does not represent Tim in any way. The price did not allow me to give you all 5 stars. Wish it would have been less costly. Doug, if everyone in the company is as nice as Tim is,consider yourself lucky. He is a keeper!!Do not see that too often nowadays. Thank you.
– Mercedes Fernandez
A Response from Doug:
Thank you Mercedes It helps me to know how our employees are doing when you are thoughtful enough to review him. Best wishes Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Tim
Garage Door Repair
Mountainside, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: E-mail
submission
[?]
Dear Precision Door:

My technician Scott was wonderful.  He was thorough, polite, knowledgeable and a gentleman.  I wish more firms would provide such great service. 
Thank him for me and thank you for responding so quickly to my needs.  I will be calling you again as the need arises. 

Thank you again.

Dolores Williams
– dolores williams
Service Provided:
Garage Door Repair
Residential Technician:
Scott
Garage Door Repair
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
was very pleased with the excellent job your techician did. Ron answered all my questions an was very helpful with his sugestions. If all your workers are like him you will do great.
– Janice Mikulka
A Response from Doug:
Janice, You're right. Quality employees is the most important thing we can do to service our customers. They are hard to find and it takes a long time to train them but when they can make customers 100% satisfied it creates a win win win situation. Best wishes with your garage door. Doug
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Install Garage Doors
Long Valley, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
We recently had two garage doors installed with new tracks and all hardware, our installer did a great job not only with the installation but also making sure he cleaned up after the job was done. Very professional from scheduling thru installing. Very pleased.
– Adair
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Zsolt
Garage Door Repair
Basking Ridge, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
Technician called to tell me he was delayed in traffic.

Very friendly, very knowledgeable, took to the time to thoroughly explain my options and his reccomendations
– Carl Giordano
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Bob Z
Garage Door Repair
Long Valley, NJ
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/07/2012
Comments: Online
submission
[?]
Your repair technician did a very through job. He would also make a good sales person
– bruce bender
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Repair
Livingston, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Telephone
submission
[?]
Bruce …from Livingston called in and left a message in regards of the service Brandon had done on representing Precision
Also did a great job explaining the repair and getting the job done.

Wanted to Thank us and Brandon
– Bruce
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Residential Technician:
Brandon
Garage Door Repair
Mountainside, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
When I needed repairs to my garage door openers, I had no idea where to go. (Don't use Angie's list!) So I let my fingers do the walking through the Yellow Pages. I chose Precision because of their ad primarily and was incredibly glad I did. Their receptionist was simply sweet and scheduled my appointment quickly and conveniently for me. Scott B , the technician, called me beforehand to let me know he was running a bit early and asked if coming early was okay with me. When he got to my home he was truly a gentleman, moving aside to let me go by, cleaning his feet coming into the door, etc. He respected my home and me! He answered any questions I had and offered suggestions to meet my needs. I love Precision and would recommend you to my friends and family.
– dolores williams
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Scott
Broken Garage Door Spring Repair
Bloomingdale, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
I had problems with my garage door I dealt with Joe who was very knowledgeable and professional. I would definitely recommend Precision Garage Doors and Joe to anyone who asks.
– Dean
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Manager:
Joe
Garage Door Repair
Harrington Park, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
I have used Precision Door Service for a number of years now and have always been extremely pleased with the company. The servicemen are always very timely, calling to advise you the exact time they will be arriving, and extremely honest in their advice as to what needs to be done at any particular time. I will continue to use your company and recommend it to others.
– candy moore
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
Residential Technician:
Bob Z
Garage Door Repair
Morristown, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
Ron was very professional & courteous. He did a great job replacing all of the worn parts on the door, now it's good as new. It was a little pricey but I won't have to worry about the door being repaired again.
– Beverly Downey
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Ron A
Garage Door Opener Install
Ringwood, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
I was very pleased with Marc and Tim and the work they did with my gagare door. They were very knowledgable and polite and professional. I would definitely recommend them to people.
– Linda Miele
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Opener Install
Millburn, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
our wonderful serviceman, Ron was fantastic! He was patient, knowledgeable and very professional. He explained the entire repair process and even checked in with my landlord to ensure that the work could be done to their specifications. Thank you Ron!
– matt sherman
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Ron A
Garage Door Repair
Hillsborough, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
I was so impressed by Tim's friendly and confident manner. He explained everything he was going to do and worked quickly and efficiently. He was able to locate the problem immediately. He loosened springs and replaced a hinge and made some other adjustments. It now works perfectly. I would recommend your company to anyone with a garage door problem.
– Joanne Bunce
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Residential Technician:
Tim
Garage Door Opener Install
Hackensack, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Report Card
submission
[?]
Myself and my family recently had the Liftmaster Opener and the cables and pulleys installed on our 2nd garage door by Marc. I usiually do research before I choose a Contractor for any work. I select the ones which are accredited with the BBB and by customer reviews. Although Precision's quote was more expensive than other Contractors, we were impressed by the quality of service provided by Marc. Marc was very polite, courteous and explained everything in detail on how to operate the garage door. Marc came on the 2nd occassion and was timely, punctual and very helpful. I wish all Contractors are as polite, knowledgeable and helpful as Marc. GOOD JOB, MARC and KEEP UP THE GREAT WORK. Good Luck with your future plans!
– Rizwan Khan
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Marc S
Garage Door Repair
Mendham, NJ
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Precision responded to our call for assistance promptly and efficiently with their scheduling of appts within dedicated timeframe and call from tech before arriving. Our tech, Justin, was professional, polite, and thorough. Will call Precision next time we need help with garage doors/openers.

Thanks, Precision.
– steve engelhardt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Justin B
(201) 977-4870
Bergen County
4.87 out of 5 stars
(428)
Read All Bergen Reviews
(973) 577-7920
Essex County
4.78 out of 5 stars
(222)
Read All Essex Reviews
(908) 271-4227
Hunterdon County
4.92 out of 5 stars
(49)
Read All Hunterdon Reviews
(973) 975-4631
Morris County
4.88 out of 5 stars
(393)
Read All Morris Reviews
(973) 975-4631
Passaic County
4.86 out of 5 stars
(172)
Read All Passaic Reviews
(908) 333-4087
Somerset County
4.87 out of 5 stars
(165)
Read All Somerset Reviews
(973) 862-4716
Sussex County
4.86 out of 5 stars
(77)
Read All Sussex Reviews
(908) 418-4588
Union County
4.92 out of 5 stars
(188)
Read All Union Reviews
(908) 747-4357
Warren County
4.85 out of 5 stars
(74)
Read All Warren Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 490-4009
220 West Parkway Unit 9 Pompton Plains NJ 07444
NJHIC License # 13VH03118600
Precision Garage Door Warranty

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