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Read what people are saying
about Precision Garage Door

Precision Garage Door of New Jersey
has received 303 reviews, averaging 4.05 Stars:
Review:

Picked your name from a phone book. Service was wonderful. Kevin was terrific. He answered all our questions and took ample time to make sure we were comfortable with your product. In the future, Precision will be the first company I call if and when I need help with anything related to garage doors. My husband was so impressed with Kevin. He expected so-so service, but was completely surprised by the professional and courteous service rendered by Kevin.
George Santoriello
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Technician was very friendly and knowledgeable. Very fast and good service but the price was a bit too high.
Mia Park
A Response from: Doug

Thank you Ms. Park for your review. I'm pleased to hear you were happy with the technician, Kevin. He is an asset to our company. Our pricing structure is set up to support a company that is fully insured, with technicians that are drug and background checked. Our company also provides, and stands by lifetime warranties such as the one you have received. Best wishes and thank you for your business. Whitney

Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Chris was my technician and he is an outstanding representative of your company. He is very knowledgeable and sells your products and service very professionally. I would give 5 stars on his service alone. However, the company gets 4 stars because I feel the charges are a bit excessive. I plan to look on line for the wholesale price of the motor that was installed.
Rick Johnson
A Response from: Doug

Thank you Rick for the kind words.

Chris K Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

As always, service was impeccable and I will use Precision again. Tim the technician not only arrived early, but was very thorough in explaining how and why the repair was needed. The only complaint I have is that the price for the replacement part was very high. Understanding the price of that would have made me feel better.
Dionne Ryder
A Response from: Doug

I am glad to hear you had another great experience with Precision. We do our best to make sure our customers are happy with the service we are providing. The price you paid included a full inspection of your garage door to make sure everything was running properly. Also with that price we replaced the new part and got your opener working in a quick manor. I hope everything is now working perfectly!

Tim Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technician:
Review:

It was a little rough getting started with some confusion between the office and myself in what I needed and scheduling the install, but once manpower hit the site things were much different. Kevin my installer new exactly what I needed, we had to reschedule at that point but that was OK. Kevin came back when he said he would and I got a professionally installed opener at that point.
Charlie Briggs
A Response from: Doug

Dear Mr. Briggs, Thank you for the kind review. I am sorry about any office confusion that occurred. We do our best to get everything schedule flawlessly but unfortunately sometimes confusion happens. Kevin is a great technician and I expect nothing less than a professional, successful installation.

Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

New door looks great! Installation was very smooth and clean. One things is that the noise is louder than the old door when the door is opening and closing. I would like someone to recheck the door regarding the noise.
Jack Yamaguchi
A Response from: Doug

Dear Mr. Yamaguchi, Thank you for taking the time to review our company. I am happy to hear the installation was smooth and clean. I know we have already contacted you regarding the noise and we have been back to your home to resolve it. Of course a brand new door should not be more noisy than an old one. If you have any future problems please don't hesitate to contact us directly at 888-616-9021.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I would rate excellent, except a bit more expensive than competition. The weekend service is a BONUS in spite of that. Another downside is, only one remote for my door, and WAY too high for a spare from you (one third your price on internet) Technician was a good guy, but I can say me being around made the job a lot better for him, as we teamed to do a few things, like why the old opener was not working, might be a good idea to have two guys on some jobs. Upshot was, replace the old one. All in all very satisfied, just the price point(s) might be a topic.
Roger Freiday
A Response from: Doug

Dear Mr. Freiday, Thank you for your input via your review. I am glad we were able to accommodate you with a weekend appointment and your overall experience was satisfying and successful. It looks like you have purchased a chain driven motor unit which comes with one remote. If you had chosen the belt driven unit, an extra remote comes with it. The cheapest way to do things is always to do it yourself or buy it online. If you choose to purchase a remote online just be sure you know which type of remote is compatible with your new opener. Also be sure to read about how to program your new remote so you don't wipe out everything that has previously been programmed. Unfortunately speed bumps can't be detected before we go out to a customers house. In the majority of cases, two technicians are not necessary. If there is ever a situation that more than one technician is needed to handle a job, we would reschedule for a time that our service manager can come with the technician to make sure the job can be completed properly.

Chris K Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Courteous & efficient work. Only problem is that we are finding screws and bolts on the floor that could damage tires.
Stephen Williams
A Response from: Doug

Oh no! I am so sorry to hear about this. We have talked to the installer and stressed the importance of cleaning up his area after his work is complete. Please accept my apology. We will use this to improve in the future. Thank you so much for bringing this to our attention.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

the repair work was completed in a very satisfactory manner and the service man quite pleasant to deal with.
ruth spellman
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Came the same day as promised. The tech was very friendly and explained all my options.
Frank Marinuzzi
Chris K Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

expensive
Vinny Menzella
A Response from: Whitney

Thank you for your review Mr Menzella. We always like feedback from our customers. Expensive compared to what? If you would like to discuss please call us. We try to bring great value to our customers..Direct line 973-283-3124. Whitney

Chris K Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

The repairman man seemed knowledgable and efficient. He performed the installation in a timely manner and took care of all my concerns. I would recommend him to others.
Donald Stickler
Lou R Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

He was on time and repaired our garage door which was a total mess. We recently had door repaired July, 30 2014 and it was broken again! Pleasant and knowledgeable. Appreciate a job well done.
Derek Thomas
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Brandon is a ball of energy. He is enthusiastic and informative in his constant chatter. He explained what needed to be fixed and did it quickly and well. He mentioned a five year warranty on the replacement parts...
David Davis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Chris was very professional and knowledgeable. Job was completed timely and satisfactorily.
Brandon/kathy Rendini
Chris K Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Replaced Logic Board on Garage Door Opener and installed New Springs - Job was done quickly and professionally at a fair price - Service Technician was professional and explained each step of the process.
Henrietta Dancik
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Great service, technician, and equipment. It was expensive though.
Matt Hummers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As usual the service provided by Precision has been superb. Their service technicians are always courteous and keep you informed regarding where they are in relation to your appointment. I would have given 5 stars but unfortunately due to the technician's rather late arrival, I had a 12 - 4 pm appt. window and he arrived about 5:15, I have to make it 4.5 stars. I realize that tech.'s can't always know the extent of each job and he did keep me informed regarding his progress.
Michael Cervine
Lou R Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

I called Precision at 9am. The technician, James, called at 1pm to say he would be at my home by 3pm. By 5pm the work was all done, very neat, totally explained everything and showed me the pieces that had worn out. I was completely happy with the work that was done and thrilled that it was done the same day I called. Will definitely use them again.
Kathleen Murphy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Drew was courteous, prompt, and knowledgable. He's an asset to your organization.
Kirsten Wakeshima
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Garage door repair, timely service, quick response, but price seemed a bit high.
Pete Ziaja
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Technician very good at explaining options and then exactly what parts the repair would include.
Doug Falk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Doug, the tech called ahead and he was courteous and knowledgeable. He performed the work in a timely fashion and checked with me all openers worked. Great job,I would use and recommend them to others.
Kathleen Jackson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was courteous, efficient and knowledgeable
Lucille Leidwinger
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Tech was professional and helpful.
Michael Chessin
Lou R Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Tech tech was friendly and knowledgeable. Very good service but very expensive.
Leslie Moser
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tim was great, helpful and friendly. He fixed my garage door problems well. He was quick to help teach me things about the doors and openers. I would use Precision again.
Don Romeo
Tim Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Lou was very nice and punctual, and did a good job with the repair.
James Dobosiewicz
Lou R Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Andrew was our technician and he was great! This was the fourth repair visit in 6 months for a new opener. I believe he may have finally solved the problem once and for all but time will tell.
michael fleischer
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I am quite satisfied with the service.
Pauline Kang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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