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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 9120 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

The online appointment scheduling was amazing and very easy. The communication via text and email after booking the appointment was also incredible. On the day of the appointment, as promised, I received a call with the arrival time which was to the minute. The technician (Kevin Stasiak) was wonderful. He was professional, polite and informative. The required work was done quickly and efficiently. I have nothing but high praise for the whole process from start to finish!!!!!!

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Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
Review:

Every person I spoke to was very professional and nice to deal with. Garage door stoped, working I called Precision door service and the lady was very nice and she had me booked for the next day I was informed prior to arrival via email and text. Glen the technician arrived on time and he was very professional and very nice and easy to deal with He is also knowledgeable. The whole work Took about an hour and a half from A-to-Z and our garage door was running up and down perfectly and smoothly Thank you Precision and thank you Glen.

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A Response from: Doug

Hi James! Thanks for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the professional garage door service. We look forward to helping with any future garage door repairs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I chose Precision since I had purchased a beautiful new garage door from them nearly 2 years ago and was very pleased with their work. I kept the same mechanism from my previous door since it worked well with my new door. However, this weekend I had a problem with shutting the garage door and was happy to find out there was a simple solution. Thank you, Precision!

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Service Provided:
Garage Door Repair

Review:

Ryan completed the work in a timely manner and took the time to explain all work that needed to be done. He was extremely professional from start to finish. Thank you the help.

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Ryan M Service Provided:
Garage Door Repair

Service Technician Team : Ryan M
Review:

Spring broke last night after putting the second car in. It's a large old wooden door to a 2 car garage.....weighs 450 lbs. Both cars now trapped and no way can the door be opened manually. Called Precision first thing in the morning. Response was excellent, they arrived in less than 3 hours. Ferdinand gives me a couple of alternatives and the repair is completed and doors are working in about 90 minutes. I was impressed with Ferdinand's knowledge, expertise and professional manner. Also really appreciated the prompt response.

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A Response from: Doug

Hi Tom! Thanks for choosing Precision. A trapped car can be a real headache, but we're happy Ferdinand was able to replace your spring and get the door up and running again. We appreciate you acknowledging Ferdinand's skills and professionalism. We look forward to helping with any future garage door repairs.

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Installation Team: Ferdinand K
Review:

Ryan Patrick Murphy was very competent and thorough. He understood that a lightening strike had fried the logic boards, made sure to reserve the replacement parts with your warehouse, and returned shortly to install the parts. He checked the safety and proper functioning of all elements of the garage door system and made sure to reprogram keypads, remotes, etc. Very competent and knowledgeable employee.

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A Response from: Doug

Hi Chris! Thank you for such a nice review! Doing a full inspection of the garage door allows our technicians to identify any other problem areas so they can suggest a few different repair options. Thanks for choosing Precision.

Ryan M Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Ryan M
Review:

Chris was great. Very professional, on time, and did a great job replacing all of the original 1995 hardware. I would recommend

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Best company to work with from start to finish! Outstanding service and I highly recommend.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

great team from the two ladies that answered my phone calls to rob your installer

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Cables

Leadership Team: Rob Z
Review:

Precision Garage kept us updated on our garage throughout the entire process. Their service is above and beyond as the installers (mark) were prompt, very informative and did an excellent job installing. We would definitely recommend Precision. Thank you!

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A Response from: Doug

Hi Ed! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. We look forward to helping with any future garage door repairs.

Marc M Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Marc M
Review:

Precision has more than met my expectations. Lou was courteous and knowledgeable. He was helpful in explaining the problems and how he would fix them. I was confident in his expertise and the doors are working better than ever. Thank you Lou!

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Brian did a great job troubleshooting and getting my door to operate properly! Professional and helpful.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Installed springs, cables, and rollers. Expensive!!! Excellent technician - pleasant, friendly, courteous, explained detail, knowledgeable.

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Alan R Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Great job by John today to do some emergency repairs. Very professional from beginning to end on site and also nicely down by the support teams handling the notification emails and texts. Would recommend to anyone in need of garage door repairs.

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A Response from: Doug

Hi Forrest! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. Thanks for choosing Precision.

John D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : John D
Review:

Technicians know their product and are polite. Both times Ive used Prevision they have been on time and have communicated extremely well about how to fix the issues I’ve called them for.

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Service Provided:
Garage Door Repair

Review:

Great service great job thanks Ryan

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Ryan M Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Ryan M
Review:

Came Early and fixed quickly. I'm happy.

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Rob Z Service Provided:
Garage Door Opener Repair

Leadership Team: Rob Z
Review:

There are not enough words to define this amazing company! Precision Overhead Garage Door was highly recommended to me by a neighbor and WOW! What a pleasure it has been starting with Jennifer who made the appointment very quickly . She was so courteous and understanding. The technician,Alan Ramirez, was so professional, knowledgeable and very helpful in explaining every detail to what he was doing . What a pleasure to do business with this company and I will be recommending them to many people. Thank you again for a job well done!

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A Response from: Doug

Hi Lynne! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to customer service to the garage door repair by our technicians. We look forward to helping with any future garage door repairs.

Alan R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Alan R
Review:

I had garage doors installed by another company in Monmouth county in my Essex county ( they installed doors when I lived in Monmouth county and installed in this home again) home. When I called for a repair, they said they wouldn’t come up here again. They referred me to use Precision Overhead Garage Doors and said they were excellent, they weren’t lying. I called them this Monday. I apologize I forgot the woman who answered the phones name. She was very professional and but cordial as well. She gathered all my information and said can we come tomorrow, is that okay? With the pandemic in place, I was aghast. Usually, when I have called other companies for other work on my home, they are giving a 2-3 week turnaround date. Of course tomorrow was great, she gave me a time span of 8am-12pm for tech to arrive. Next morning the tech called me @ 7:45 am and said he was on his way, would be at my house by 8am. Shocking. Jason arrived, looked at the doors and said whoever installed the doors, they did not use the correct rails to accommodate the garage door opener. Originally, I was told there was a $69 service; however, Jason waived that fee. Jason explained if I couldn’t rectify this issue with original installer, just call us back and they would figure out how to resolve this problem and then he left. I really could not believe how fast and professional this company was at customer service. I would highly recommend calling this company for any of your garage door needs. Some of the one stars you see on these google reviews, in my opinion, are miserable people that Mother Theresa would not be able to make happy. They look or pray for something to be wrong so they can proclaim and spread their negativity. I am being totally honest and genuine, I have nothing to gain from writing this review except to help you the Google reviewer make the correct choice.

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Kevin S Service Provided:
Garage Door Repair

Service Technician Team : Kevin S
Review:

They have done repairs for me before. Very pleased. Repairs done by them last. Also very professional.

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Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

What a great experience. Tom was pleasant and knowledgeable. He corrected the problem quickly and correctly. You company should be happy and proud to send out a technician like Tom. He also provided me with a quote for a new garage door and I immediately put down a deposit.

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A Response from: Doug

Hi Don! Thank you for choosing Precision! Tom is a great member of the Precision team so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Tommy S Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Tommy S
Review:

I’m very happy with my new garage door from sales down to the technician who installed the door, Everyone was professional.

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Service Provided:
Install Garage Doors

Review:

Fantastic, friendly, and helpful

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Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

We have 3 new custom Fimbel garage doors and they are absolutely beautiful. Our experience with Precision was excellent from beginning to end, design phase through installation. We highly recommend this company!

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A Response from: Doug

Hi there! Thank you for choosing Precision! Fimbel produces some really beautiful doors, and we're sure they will look and operate great for years to come!

Kyle S Service Provided:
Install Garage Doors

Product:
Garage Doors

Warehouse Personnel: Kyle S
Review:

John was very nice and knowledgeable looking out for the client’s best interests!

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John D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : John D
Review:

Outstanding service. Chris explained what issues the door was having, why they were occurring and gave a variety of options of how to handle it. The work was done in an hour and the door works perfectly now.

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A Response from: Doug

Hi Ernie! Thank you for choosing Precision! Giving homeowners various repair options allows them to make decisions they are comfortable with. Sometimes a quick, simple repair can have your garage door working perfectly again. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Repair

Review:

We had an estimate given for 2 garage doors and the Saleswoman came out during the 4 hour window that we agreed upon beforehand. Her name is Stacey C. and she was VERY professional. She even called ahead of time to give me a better estimate so we weren't waiting around for 4 hours. When she arrived, I told her I had a basic idea of what I wanted. She knew exactly what I was talking about and even had swatches of the different doors and insulation so I could be sure of my decision. She also explained the differences if I had any questions about the different doors and their hardware. I also ordered a Garage Door Opener and told her that I wanted something of good quality but didn't have to have the "King of all garage door openers". We came to the price which was affordable(and Stacey also told me about a credit program where if you are approved, you pay within a certain time, interest free). Then, she also gave me coupons, which really helped in the price. I'm very excited about getting doors from this company as I know that they are a first rate company. Again, Stacey C. was very professional and made what could have been a headache, very pleasant. Thank you Stacey!!

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A Response from: Doug

Hi Joseph! Thank you for such a wonderful review regarding your recent experience with Precision and Stacey as your Door Designer! She is a great member of the Precision team, as you can tell from her knowledge and professionalism. We can't wait to install those new garage doors on your home! Thanks for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent communication by the company and the technician, Lou. He was polite, friendly and very efficient. Highly recommend!

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Lou R Service Provided:
Garage Door Opener Install

Product:
Opener

Location Leader: Lou R
Review:

Second time using Precision door . This time at our new house . Communication and work 5 stars ! Thank you !

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Service Provided:
Garage Door Opener Repair

Review:

It was easy to book the appointment online. Sean did a great job on the repair and completed it more quickly than I expected. He was on time, knowledgeable, courteous, and easy to talk to. He replaced the springs, rollers, and cables. The garage door works like new and is a lot quieter than before.

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A Response from: Doug

Hi Matt! Thank you for choosing Precision! Our new online booking feature allows people to book right from the phone. Sometimes just replacing some worn parts for new and improved parts can have your garage door operating like new again! We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652