This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
great work at a fair price ...brian was a great technician ....he was a pro and knew how to repair all the problems and did so ..... brian rates one better than 5 , he gets a 6th star .. i was very pleased with this company and bian .... gf
Jeff was very informative, did a great job on time as promised. Garage door now operates flawlessly. Jeff is professional and courteous. Would recommend Jeff and Precision to friends.
We needed a new motor + garage door hardware (springs, pulleys, safety cables, rollers). Brian Smithson was extremely efficient and courteous. He answered all my questions and gave me time to make my decisions without pressure. He did a great job. Overall we are very happy with the new garage door.
Tim came to the house on time, and installed a new garage opener rather than putting money into an old one. He was thoroughly familiar with his products, and explained everything in detail, then demonstrated how it worked. He was very polite, patient, left no debris, and an absolute pleasure to deal with. Too bad other companies don't have reps like him! I recommended him to 2 neighbors on the spot. Thank you, Tim!
Tom called as promised and arrive shortly thereafter. Gave us an estimate and went to work.
Within the time he stated the work was complete.
We now enjoy a more quiet and efficient garage
door that works.
The original estimate/invoice was for a $2400.00 job, but when the crew came to do the work they were able to figure out a different way to solve our problem for only $1200.00.
I was very impressed by the willingness of the company and the crew to change the job so us to save us 50% of what we originally expected to pay. We are very satisfied with the result.
Ben was completely professional and identified exactly what my problem was. We discussed the best solution and within a short period of time my garage door was literally up and running!!!
Dave didn't want to push on the metal door, so he really just provided a service call, and suggested we replace the bottom third of the door.
Later Don and I went out and did some pounding and pushing, and got the door to lock. We're talking to each other again:o) and I think I'm out of the dog house. Thanks.....Molly Ball
VINNIE AT THE OFFICE EXPLAINED VERY WELL ABOUT THE THREE DOORS, ANTHONY ARRIVED ON TIME AND COMPLETED THE WORK IN ABOUT 1 1/4 HOUR THEN DEMONSTRATED HOW TO USE THE REMOTE AND WALL CONTROL