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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 9152 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Professional and courteous service from rep Stacey Conod. Aware of excellent Precision reputation by doing business at our Fla residence. Will recommend Precision to any friends looking for overhead door service.

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A Response from: Doug

Thanks for the review, Tom! We appreciate you taking the time to share your experience working with Stacey and Precision! Stacey enjoys what she does, and it shines through in her enthusiasm and knowledge! Thank you for choosing Precision for your new garage doors! We look forward to working with you!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service! Great communication; appt was on time and options clearly explained. Brian did excellent work- thanks

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A Response from: Doug

Thanks for the review, Kevin! Brian is an excellent member of the Precision Team! Communicating arrival times and service options are important in making sure the customer is updated about what to expect. Thank you for choosing Precision for your garage door needs.

Brian H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Brian H
Review:

John was very knowledgeable and friendly I like that you send info and pictures about your technicians Prior to sending

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A Response from: Doug

Thanks for the review, Denise! Informing customers about who is coming to their home helps show Precision is a name you can trust. Thank you for choosing Precision Garage Door!

John D Service Provided:
Garage Door Opener Repair

Service Technician Team : John D
1 2 3 4 5
Date: 07/26/2020
Garage Door Repair
,
Review:

John was great. Took me through everything thoroughly. Gave me options on what I could do. Covid Safety protocols were definitely in place, keeping his distance and wearing a mask and gloves at all times. Great work!

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A Response from: Doug

Thanks for the review, Brendan! During these times, the health and safety of our customers and employees is very important to us. Thank you for choosing Precision for your garage door needs.

John D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : John D
Review:

Awesome work! Thanks

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A Response from: Doug

Thanks for the review, Tony!

Service Provided:
Garage Door Repair

Review:

Tremendous service! Was in dire need of a repair to my garage door, which had slammed close & I could not open back up. You were able to get someone to fix it not too long after I had called. Ferdinand was friendly, polite, showed & explained what caused the issue & what had to be done to fix it. He was awesome! I would definitely recommend your business to anyone who needs a garage door repair!

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A Response from: Doug

Thanks for the review, Pat! Sorry to hear about your garage door trouble, but so happy we could help. Situations like this are one of the very reasons we offer same day service! Thank you for choosing Precision Garage Door!

Ferdinand K Service Provided:
Garage Door Repair

Door Installation Team: Ferdinand K
Review:

Great service. Roberto was on time , friendly and professional. All in all a great experience

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A Response from: Doug

Thanks for the review, Peter. We love hearing from customers about their experience with Precision!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Opener

Leadership Team: Rob Z
Review:

Very professional and precaution taken during pandemic.

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A Response from: Doug

Thanks for the review, Helen! The health and safety of our customers and employees is very important during these times! Thank you for choosing Precision Garage Door.

Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
Review:

Kevin Stasiak did a great job. He was on time and installed the new equipment very quickly.

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A Response from: Doug

Thanks for the review, Robert! Kevin is a knowledgeable and skilled garage door technician. We appreciate you taking the time to share your experience with Precision. We look forward to helping you with any garage door needs in the (distant) future!

Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
Review:

Great!

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A Response from: Doug

Thanks for the review, Mary!

Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
Review:

Brian Hallock was great Professional,courteous explained all the options and the costs a good man

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A Response from: Doug

Thanks for the review, Russell. Brian has been part of the Precision team for a few years now and we think he's pretty great too! We appreciate you taking the time to acknowledge his professionalism and share your experience with Precision.

Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
Review:

Garage Torino spring snapped. Called next morning. I Was able to have an appointment that same day at noon. At 1030 received a phone call TK, who was very courteous , and asked if it’s ok to come earlier than the scheduled time. He arrived at the promised time. Explained the the fee. My options. Finished the job quickly and was on his way. Also very good about wearing a mask. Tk was a true professional.

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A Response from: Doug

Thanks for the review, Paul! Communication is very important, from the arrival time to the service options and explanation of service. Thank you for choosing Precision for your garage door spring repair.

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Installation Team: Ferdinand K
Review:

We had an excellent service with Precision Overhead Garage Door. Every step was so professional from initial contact and appointment setting to ensuring we knew who our service technician was. Lou was very professional, nice, skilled and careful re Covid precautions. He did a wonderful service job, explained everything carefully, gave options, clear pricing and we feel very satisfied and safe with the result. We will tell our neighbors about you!

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A Response from: Doug

Thanks for the review, Dan! Word of mouth from satisfied customers is much appreciated during these times, so we thank you for taking the time to recommend Precision!

Lou R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Lou R
Review:

The communications from the office was terrific and the technician Matt D, was on time, very professional and knowledgeable. he explained the necessary repair and completed the work that was needed perfectly.

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A Response from: Doug

Thanks for the review, Richard! We strive for a great customer experience, from the very first phone call through to the garage door service. We appreciate you taking the time to share your experience with Precision. Thank you for choosing Precision for your garage door needs.

Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
Review:

Kevin was very professional, quick and clean. He offered lots of options and what I could do to save some money.

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A Response from: Doug

Thanks for the review, Jenny! Communication about options and services helps homeowners know that Precision is name you can trust. Thanks for choosing Precision Garage Door.

Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
Review:

Hi, I am writing on behalf of Joe, I am the one who found you, regarding your reviews. My name is iris, Joe's assistant. He was very happy with your service. I will definitely use your company again in the future. Thank you

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A Response from: Doug

Thanks for the review! We appreciate you taking the time to share your experience. Reviews like this from satisfied customers help homeowners know Precision is a name you can trust. We look forward to helping you with any future garage door repairs.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 07/21/2020
Garage Door Repair
,
Review:

Chris was terrific. He called to let me know he was running early and asked if I was okay with him showing up before the 2-6pm window. He showed up when he said he would, was masked & gloved, and took the time to explain everything to me. Very professional, would recommend.

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A Response from: Doug

Thanks for the review, John! We believe communication is very important, from the tech's arrival time to the recommended services. It helps keep everyone informed and show that Precision is a name you can trust! Thanks for choosing Precision for your garage door repair.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Chris K was exceptional. Prompt, personable and informative. Most important, was able to quickly install the new garage door opener. Thank you!

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A Response from: Doug

Thanks for the review, Victor! Chris is a very hard worker and and is so knowledgeable about the LiftMaster garage door openers he installs. We appreciate you taking the time to share your experience with Precision Garage Door.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Polite and knowledgeable technician Followed COVID rules Neat worker Repair/refurbishment was successful

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A Response from: Doug

Thanks for the review, Warren. The health and safety of our customers and employees is so important during these times, so getting the work done quickly while taking the proper precautions is a priority. Thank you for choosing Precision for your garage door repair.

John D Service Provided:
Garage Door Repair

Service Technician Team : John D
Review:

Roberto was an absolute delight. He was extremely kind and patient with all of our many questions and beyond knowledgeable. He took the time to help us design and pick out a new garage door that was within our budget. We appreciated him so much and we will never use another garage door company. Precision is the best!

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A Response from: Doug

Thanks for the review, Fran! Designing a new garage door should be enjoyable because a new garage door is a great investment in your home. Reviews like this from satisfied customers help other homeowners know Precision is a name you can trust. We look forward to helping you with any future garage door needs! Thank you for choosing Precision.

Rob Z Service Provided:
Garage Door Repair

Product:
Garage Doors

Leadership Team: Rob Z
Review:

Garage door tech John Delpiu worked on my garage door yesterday. He quickly assessed the damage and outlined repair options. What a professional. My wife cannot believe how quiet the garage door is now. JOB WELL DONE!!!!!!!

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A Response from: Doug

Thanks for the review, Bob! A noisy garage door can be a real headache, so we're glad John was able to get that fixed up for you! Thank you for choosing Precision for your garage door repair.

John D Service Provided:
Garage Door Repair

Service Technician Team : John D
Review:

Technician knowledgeable and courteous. Would highly recommend.

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A Response from: Doug

Thanks for the review, Sandra! Reviews like this help homeowners know that Precision is a name you can trust!

Rob Z Service Provided:
Install Garage Doors

Leadership Team: Rob Z
Review:

Matthew Dewald did a great job. He was professional, thorough and efficient. I would not hesitate to recommend Mathew and Precision for your garage door needs.

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A Response from: Doug

Thanks for the review, Stephen! Reviews like this show homeowners that Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.

Matt D Service Provided:
Garage Door Opener Install

Service Technician Team : Matt D
Review:

Great job. Professional, fast, courteous.

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A Response from: Doug

Thanks for the review, Marina!

Rob Z Service Provided:
Garage Door Repair

Leadership Team: Rob Z
Review:

Chris K. was the technician who installed the door for me. He was courteous, professional, and above all was observant of all the social distancing and health suggestions that are so necessary at this odd time in our nation's history (especially appreciated as I am in four different "at-risk" categories as a heart transplant recipient) . The new Lift Master opener works great and seems to be quite a high quality product. I was also impressed at how quickly the installation went. Chris even offered to chase after a neighbor's escaped dog for me (I didn't take him up on that). Thanks so much for a very pleasant experience.

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A Response from: Doug

Thanks for the review, Dan! Chris is a wonderful person and Precision team member, so his offer to chase the escaped dog does not surprise us. We appreciate you taking the time to acknowledge Chris's professionalism and friendliness. The health and safety of our customers and employees are so important during these odd times, so we make sure to take the necessary precautions. Thank you for choosing Precision for your LiftMaster garage door opener installation.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great service. From scheduling appointment to installation all were done easily and efficiently.

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A Response from: Doug

Thanks for the review, Keith! We know how valuable your time is so we work efficiently and get the job done right the first time! Thank you for choosing Precision Garage Door!

John D Service Provided:
Garage Door Opener Install

Service Technician Team : John D
Review:

When you are ready to leave the house and your garage door won't open (not even manually) it can become an urgent situation that needs attention ASAP. That was my situation. Exhausting all "friends" options for help, I turned to the internet and found this company. What a gem! From the initial phone call stating my dilemma to the time the service technician showed up it was nothing but high level service. The communication was incredible. Rather than being left wondering when the tech would arrive in the four hour window I was given, I received a call from customer service letting me know where the technician was in his scheduled routes and was provided with an updated ETA. The communication was proactive and made me feel valued. When the technician (Ryan) arrived (on time, I might add!) he was VERY professional and polite which just continued to reinforce that a random selection from the internet was proving to be a very positive decision!

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A Response from: Doug

Thanks for the review, Ann! So sorry to hear about your garage door dilemma, but so glad Ryan could help you! We prioritize high quality communication with our customers, from the very first phone call to arrival time of the tech and even possible solutions. Reviews like this help other homeowners know that Precision is a name you can trust.

Ryan M Service Provided:
Garage Door Opener Repair

Service Technician Team : Ryan M
Review:

Great job, on time and a quick repair!

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A Response from: Doug

Thanks for the review, Randel. We know how valuable your time is, so we aim to punctual and complete the work quickly, without skimping on service. Thank you for choosing Precision for your garage door needs!

Ferdinand K Service Provided:
Broken Garage Door Spring Repair

Door Installation Team: Ferdinand K
1 2 3 4 5
Date: 07/17/2020
Garage Door Repair
,
Review:

Most professional! Highly recommended.

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A Response from: Doug

Thanks for the review, Josef!

Service Provided:
Garage Door Repair

Review:

Excellent service and a very honest and knowledgeable service technician.

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A Response from: Doug

Thanks for the review, Jennie! We appreciate you taking the time to share your experience with Precision!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Springs

Leadership Team: Rob Z
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652