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Bob Z

Bob Z
Inactive Employees
Reviews: 310
Average: 4.86 stars
Background: 6/8/2009
Drug Test: 1/18/2012
Bob Z has received 310 reviews, averaging 4.86 Stars:
1 2 3 4 5

Bob Z's Bio:

Bob has lived in Passaic County for over 16 years after growing up in Sussex County. He is a full time student at Ramapo College of New Jersey. He is in his final year with a concentration in Buisness Management. In his spare time he likes to work on cars and trucks, mountain bike, work out and ride his atv's.

Review:

Unbelievable. Tried to sell me a bag of doorknobs. Chimneys weeps. Got it fixed elsewhere. Avoid this place

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A Response from: Doug

Dear Elliot, I am not sure you have reviewed the correct company. This is a garage door company and we do not sell doorknobs.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Not too happy, although I had a great experience years ago which is why I called again, my experience was not so good this time. I felt like I was ripped off. Had garage repaired on Monday, new springs, cables and rollers for $715. Today my garbage door stopped working and the repair person said that it required a new circuit board which cost another $279. I wonder why the board which had no problems previously went after the repair. I am almost certain I would have gotten a better price elsewhere but I trusted Precision not to make me feel ripped off, I will make sure I make note of this on Angie

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A Response from: Doug

Dear Mr. Morales, Thank you for taking the time to review our company. Your feedback is greatly appreciated. We are always happy to service our repeat customers from years back. I'm sorry you had the opener go out right after we rebuilt your door. I can understand your frustration. Unfortunately the timing on this can make someone feel that it happened due to our repair. We appreciate your business and want it again in the future. We will be willing to replace the bad circuit board at cost . Please call me at 1888-490-8700.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

From scheduling the technician to paying the invoice, Precision was amazing to deal with. Our technician, Bob Z was the most pleasant and professional person we'd met. Great communication; arrived on time. Gave an educated overview of what was needed (new springs, cables, pulleys and rollers) as well as options. He started right away and was very efficient. Our garage doors are now safe, quiet and fully functional (and the warranty on all the parts is great!) We highly recommend Precision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were very satisfied with the repairs. The technician Bob installed new electric eyes and keypad. He was informative, knowledgeable, neat and friendly. He addressed all our concerns and questions in a professional manner. We would not hesitate to recommend your company to our family and friends.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I found Bob Z to be exceptionally qualified to understand and explain the problems for the repair of the (2)garage doors. He installed springs and rollers that were necessary for the doors to work effortlessly. He was very informative.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I selected Precision from Angie's list and because Precision's website is outstanding. I wasn't disappointed. From making an appointment to getting the work done, everything went smooth -- very professional and demonstrated competence. Service was fast too. I called last night and they came this morning. I expected only an estimate and then a reschedule to do the work, but it was done instantly. This is good since I had to take off from work for the appointment. Our garage door had broken at the top because of stress caused by the force applied by the door opener. Bob did an outstanding job of explaining the technical issues repairing the door, making it better than it was originally. He also explained that the springs were too strong and replaced them with the right size springs. The door now operates better than it did before it broke. I love dealing with competence! This is a competent company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Called at 10:36am was OK to come out earlier (appointment 1-5) I said sure. Technician was excellent, customer service, knowledge outstanding he is a credit to your company!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The technician Bob was very personable. He knew his products and he is also very skilled. Bob pointed out upgrades that should be made to better operations of the garage door, opener and parts. Bob is an asset to your company!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We came home late last night only to find the springs and cables were all broken on my garage door. I immediately called Precision Doors and got a live person who set up my appointment for Friday morning. The guys showed up at 9am so nice and professional. They explained to me my options and within 2 hours my door was fixed and better than when we had it installed. They were great and even checked my other door to let me know how that door parts are as well. I am not sure if I paid more or less compared to other companies, but I know it was fixed right and now I have a lifetime warranty on my doors that I did not have when Home Depot installed them. They were only 4 years old and all the inside parts were junk. I am glad I now have parts that will last a long time. Well worth the money.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Bob Z. arrived at our home and assessed our garage door opener situation and took the time to explain all of our options for repair. Bob Z. was professional and helpful answering all my questions and concerns. I decided to completely update our garage door openers with new cables, remotes, sensors and motors due to the age and condition of our old units. My family and I are very pleased with Bob!!!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very Professional Job.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great service, very well trained, intelligent workers.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Bob Z called to say he would be early. Since I was home said OK. He was polite, clearly explained my options, was efficient. Did a good, neat job and left a clean garage. Will be pleased to recommend him, and your company. dbb

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Technician was very polite and knowledgeable

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

BOB Z WAS COURTEOUS, KNOWLEDGEABLE AND PROFESSIONAL.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I am very pleased with the service I received yesterday. I needed the main back up battery for the motor replaced and the office personnel gave me an appointment for the day I requested. Bob Z. Called 1/2 hour before he came and was there promptly at the time he said he would be here. The battery was changed in 5 minutes and he also silicone sprayed the channels for the door and changed the battery on the outside key pad. He was very cordial and answered some questions that I had about the door . I had this door installed by Precision and am very pleased with its safety factors and reliability. I would recommend their company to anyone. Thank you so much for your prompt service!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Very professional and efficient. Bob Z gave me the fee before he started the work(install new weather strip to bottom of door and adjust door so it closes evenly) was done in less than an hour. He arrived on the early side of the appointment window. I highly recommend them.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Excellent service! Rob was highly professional and extremely knowledgeable.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Excellent service. I called in the morning and the technician was here in the afternoon. Called me to let me know when he was coming. Bob was very polite and knew exactly what the problem was.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Excellent service - Showed up on time Very knowledgeable and presentable Made good suggestions Accomplished the job of rebuilding the moving parts of a heavy wood door quickly Satisfying result - quiet smooth door action

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The Technician was very professional. He explained what needed to be repaired and explained each detail of the repair.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This was the 2nd time we have used your service. In both cases the technicians were personable,professional, and very informed about the product. I would recommend you to anyone looking for repair or new garage doors.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This is my first time using Precision and they were wonderful. I needed a new key pad , and the tech discovered that my springs and cable were in dire need of repair. He explained everything to me and the cost. I would recommend them to friends and family and if I needed a repair, call them immediately.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Third time customer. Completely satisfied. On time. Problem repaired. Will always recommend.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We have been customers of Precision Door for 13 years, and today's service call demonstrated once again why we are so glad we found the company all those years ago. The response was quick: the service was finished within 24 hours after we called yesterday. Bob, the technician, was totally professional: he took great care with our door system, making sure, for example, that the doors were in good balance and tune after completing the repair. He was also crystal-clear in his explanations of the hardware he was installing, and in explaining other options that I asked about -- he didn't try to sell me anything, but let me ask my own questions and reach my own conclusions about additional work that I then asked him to do after replacing the broken spring. When he left, I had total peace of mind that our garage-door system is in great shape. (I had had the same sense on the only other service call we have had from Precision, three years ago, when Scott M was the technician.) Our money is well spent with this company, and we wish it continued success.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

JUST PERFECT SERVICE/ REPLACEMENT. EXTREMELY PROFESSIONAL, KNOWLEDGEABLE AND EFFICIENT TECH. NEW MOTOR SO QUIET. COULD NOT BE MORE PLEASED!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Outstanding Service. Bob Z repaired broken sensors and checked both doors to make sure there were no other issues. He was professional,knowledgeable,and courteous. I highly recommend your company.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Service provided by your tech was excellent. The door works better than new!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

What a professional technician! Courteous, knowledgeable and knew his product. Came when your company promised and I couldn't ask for a better end to my problem with my door. It works great and Thanks again to Bob Z. and Precision Overhead Door service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called this am around 11:30 asking for service on my garage door between 12:00 and 4:00. My husband needed to leave by 2:00 so I asked if someone could possibly be there by 2:00. The service person was at my home and had the garage door opener repaired by 1:00. We got our garage door openers from your company and the service was exceptional today. Thank you.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

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Bergen County

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Morris County

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Somerset County

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Sussex County

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