Andrew N

Service technician Drew was professional and friendly, did a great job.

- Fred Lanes

Timely arrival. Provided helpful suggestions for operating the garage door opener and disengaging the door when there is a power failure. Very professional. No pressure to buy additional products and services.

- Peggy Burke

I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.

- Gary Blackman

Andrew answered all of my questions and efficiently completed the job without trying to sell me other services. He was friendly, helpful and knowledgeable.

- allen smith

Drew arrived during the scheduled time frame & replaced the garage door opener & keypad. Everything now works fine.

- Sharon Feld

Drew was very personable.He explained everything he was going to do.He answered all my questions in a very professional manner.

- catherine baines

We had our door repaired. Drew was our repairman and he was very courteous and very professional. He knew his business well. Drew even called to schedule our appointment earlier because he had completed his other job. really appreciated that. Keep up the good work. I'm not sure if the 5th star came through.

- Sylvia Berzinski

Drew, our service tech, was super nice, professional and thorough. Having dealt with other garage door companies, the experience with Precision was stellar. He was prepared to complete the work and did so in a timely manner. I would absolutely recommend Precision! Thank you.

- Jolene Wolfe

Andrew (Drew) came out today to assess my broken garage door. The cable had snapped so we were in need of repair. He did an excellent job at detailing all of the repairs that were needed (either critical, or recommended) and itemized the cost/benefits of each. In the long run, I decided to have the entire system of the door rebuilt, and was thankful that Drew was so well versed and was able to explain everything to me (in lay-man's terms). Service was immediate and I have no real complaints. If I had to name one thing - I'd say the price, but who doesn't want things to be cheaper in their lives. All around, great service and I will use them again (if my other garage door needs repair). It's also a great thing to see that they stand behind their work - offering a lifetime guarantee on parts and a 5 year guarantee on labor. This was the real reason I chose to do the overhaul of the entire thing.

- Jennifer Rosen

Rich is the man! Thanks, Precision.

- Andrew Borak

Drew and Kevin did a great job, we couldnt be more satisfied. They were on time, professional, and completed the job quickly. This is the second time I have used Precision, and again I experienced outstanding customer service. I will continue to recommend Precision to my friends and neighbors. Thank you!

- Jeff Swede

Fast, expedient. They don't try to upsell you. Do only what has to be done. Called them and they were over within 2 1/2 hours. Very professional. Would use them again in the future & strongly recommend them to evryone.

- Larry May

very good technician, it was a very fast installation and he right on time.The garage door is running smother and quieter that it ever has before.

- David and Rosanna Perini

Technician, Drew, was very knowledgeable and quickly diagnosed and fixed problem with my garage door. Great service and great tech!!

- Mike Cooper

Great service

- ernest hershey

The service person, Andrew N,did an excellent job. He was prompt,friendly, and explained several things to me that were very helpful. My doors now operate like new. I will definitely use Precision in the future, and I will recommend you and Andrew to others.

- Mark Allen

We rate Precision 5 stars because their service was excellent. They were on time and very friendly. Our service tech Drew made sure he took the time to explain everything that was wrong with our garage door. We strongly recommend using them!

- Kathy Pecora

Drew was on time and very efficient. He took the time to explain in detail what was wrong with my garage door. He went to work quickly and efficiently. I would be happy to recommend him and Precision to anyone who would need this kind of help.

- Mary Jane Poverstein

Andrew arrived on time and was able to quickly determine what repairs would be required. [The problem was that the door had come down automatically on a heavy object, thus bending the top frame and arm.] He explained what he was going to do and what the repair would cost. It took Andrew less than half an hour to repair and test the door. I am quite satisfied with the repair he did as well as his professionalism. He knew what he was doing and had the required parts on his vehicle. I will certainly call Precision Door next time I have a garage door problem.

- Jules Bosch

Technician Andrew N. was very prompt and polite. My garage door had been close to collapse due to maintenance issues (a broken spring)and he fixed it quickly and showed me exactly what had happened due to another company's poor install. I am very pleased with my decision to use Precision Door Service and also am happy with their warranty.

- Patricia Jenatsch

Tha tech was fantastic. He wasn't afraid of my big dog, which is a big plus. He's professional as well as knowlegable. He fixed my door! I'm sorry I didn't use Precision the first time.

- Joan LaMin

Refurbish 2 garage doors -- springs, supports, etc.

- Dave Closs

The person we bought the condo from had your sticker taped on the wall in the garage.

- Lois & arthur Simon

Garage doors were repaired. Andrew was prompt, courteous & quick with Diagnosis and repair!

- John Mallamaci

Drew was polite and professional. He explained my options and the costs. He worked quickly and efficiently and cleaned up after himself.

- Dan Mcgrath

Good job-prompt, efficient, neat.

- Richard Watson

I was looking to replace my garage keypad. Saw your info in valuepak. Tech was polite. Called ahead to give me accurate time. He introduced himself. He was knowledgeable and answered any questions. I would certainly use your company again

- Marylou McCarthy

Called came same day. Drew did an outstanding job of service. Very polite explaining things and making sure all was in working order before he left. Very personable and efficient.

- Gary Gemian

Drew exhibited professionalism and courtesy during his visity today. He pointed out alternatives to consider and was very helpful in explaining what he was doing while in the process.

- Howard Liebermann

Drew was the service man that came to my house and he was courteous and professional. He answered all my questions and was very helpful

- Kate Lazzarotti