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Rich W's Bio:
Wayne, NJ
Product:
Wayne, NJ
Rich W was prompt and polite. He called to let me know when he would arrive and he assessed the problem. He explained the problem to me and then to my husband. The service was completed in the time he stated it would take. He then explained the particulars about the new garage door and remote operation to me. I would highly recommend him for his professional job and I will definitely call your service again when needed. Thank you.
- Brenda Zinamon
Product:
Mahwah, NJ
Rich was very professional, eager to help and get the job done I needed to get a keypad, however, I had an old Genie system Rich provided me with a new keypad He was very knowledgeable about garage doors and their parts. He was able to make the newer model compatible with my old unit by programming it. Thanks, Rich
- Patricia Judge
Product:
Rockaway, NJ
Called with appointment time. Prompt. Explained repair, and told what to anticipate for possible future issues.
- david sharff
Product:
Springfield, NJ
Your technician was professional, explained problem, leaves blocking sensor, and checked parts. Would definitely call again if any other problems with door.
- Linda Auletta
Product:
Paterson, NJ
5 Stars Was very happy with the service beginning to end.
- tom conyers
Product:
West Orange, NJ
We used Precision because they featured Lift-Master garage door openers and because the mailer we received offered a discount on the cost of the visit. The repair was really minor and the technician was kind enough to comment on the current condition of the garage door mechanism. We appreciated his attention to correcting even this minor adjustment. Thanks so much!
- Dorcia Berry
Product:
Livingston, NJ
Rich was prompt, even on a Saturday. He analyzed the problem and fixed it within a short period of time. He was efficient and courteous. We will continue to use Precision Door and recommend you to all of our friends.
- Joan Levine
Product:
Towaco, NJ
Rich was great. Not only was he timely and professional - he was cheery and nice. He had my door repaired in 30 minutes. My options were explained clearly and concisely with no hard sell. I would definitely use Precision again.
- Fran Fano
Product:
Morristown, NJ
Great service by the technician. (Five stars) I forgot his name but he did introduce himself. Explained everything about the product and what he was doing. I needed to have weather stripping installed, replaced old stripping, this is not a choice give below for service performed. There were issues with receipt of email confirmation of appointment. It all turned-out ok though. Due to the email confirmation, I had to give it a 4 star review. Marie C.
- Marie Conte
Product:
Morristown, NJ
I have used Precision before so I was very confident in their skills. I first tried to Do it myself. I even sought out your video. It was very entertaining and informative but alas I still have my problem so needed to have someone come to my house to fix it. Rich W was great and both fixed the problem with BOTH doors and educated me as well
- mary beth rizzi
Product:
Butler, NJ
Technician was on time very professional and friendly. I would certainly recommend your services.
- Charlene Carlson
Product:
Haledon, NJ
We are very pleased with our Precision garage door mechanism. They operate beautifully and the service is excellent.
- Marie Oliver
Product:
Succasunna, NJ
Fast, courteous, informative, helpful. Very happy customer!!
- Jane Munch
Product:
Basking Ridge, NJ
Rich was, like before, amazing, clear and professional. I must add that while Precision seems to have very good technicians on the field, their call center does not echo the same level of service. They weren't as friendly or helpful as the field team like Rich are.
- Lakshamanen Narayan
Product:
West Orange, NJ
thanks so much for the prompt service. My technician was knowledgable and thorough . This is the second time your company has helped me with my door. I will not hesitate to call you again!
- Marilyn Rango
Product:
Franklin Lakes, NJ
very pleased with service will recomend to others
- Sanjay Shah
Product:
Kinnelon, NJ
Rich W. was great!!
- BRIAN DEWOLFE
Product:
Wayne, NJ
Rich came to the house on time and within 5 minutes had replaced the battery. He visually inspected the whole door operation and confrmed everything else was in good working order. I was very happy with his professionalism. Thanks for the great service.
- Paula Rosen
Product:
Englewood, NJ
I chose precision because I got a flyer in the mail. My technician was Rich. He was great. very knowledgeable about the repair, and very helpful.
- Tony Shellman
Product:
Rockaway, NJ
Rich was very conscientious in rebuilding my garage door which is 56 years old. He said we will receive a lifetime warranty on the door since both springs were replaced,both pulleys replaced, bearing replaced and all rollers replaced as well. In January 2013 we had a new lift motor installed by Precision which is so very quiet when compared to the previous motor. Any additional repairs will be at no cost as long as we remain at the residence Your service has always been prompt and timely which is very much appreciated .
- Walter/John/Jack Heintzelman
Product:
Parsippany, NJ
Rich was very professional, on-time, and explained everything clearly. He was NOT pushy, but very knowledgeable. We got the job that we needed at a fair price.
- Michael Kaplan
Product:
Long Valley, NJ
Great service and Rich was extremely professional and efficient. I also really like the online confirmation of appointment and notification of which Technician is coming.
- Wayne Simmons
Product:
East Orange, NJ
The performance is always outstanding; the technician arrives promptly and does an exllent job.
- Issac Kanu
Product:
Hillsborough, NJ
Rich W.was extremely helpful and explained to my mother and I exactly why our garage door wasn"t working. My experience with Precision was professional right from the start with the phone conversation requesting a service call. The operator scheduled our appointment for the following day and asked a number of questions regarding the problem. Rich was both personable and knowledgable. I will recommend Precision to everyone! A delightful experience. Thsnk you!
- Diane Elefante
Product:
Hopatcong, NJ
I've used Precision twice before & appreciated how quickly they came both times. Yesterday was no exception. Richard Wisz was punctual, efficient, polite, & very pleasant. I would definitely request him for future repairs!
- Linda Hill
Product:
Haledon, NJ
Rich came on time and clearly explained my options after a thorough examination of the garage door system. I felt confident that the work recommended was the work required. Rich worked quickly and cleanly and the door now operates more quietly and smoothly than when it was new. I was pleasantly surprised that the motor comes with a life time guarantee and would recommend Precision to friends and family.
- Rick Licari
Product:
Dover, NJ
Our tech was very honest and thorough in his work. He stayed to complete the job and was very helpful going over all the details. Rich worked on our 2 garage doors....one was a rebuild and the other was a new motor.
- Barbara / frank Reheis
Product:
Whippany, NJ
Wonderful service I would recommend to anyone needing reliable, honest, and professional service.
- Steven Oremus
Product:
Franklin Lakes, NJ
I purchased a garage door inspection and service coupon online from Amazon and checked out Precision's website. I was very impressed with what I saw there, and making an appointment was very easy. My serviceman Rich called before he arrived and was very pleasant and knowledgeable during the appointment. I will definitely use Precision again and recommend them to friends.
- Suzanne Gruber
Product:
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Rich was great again! He came exactly on time and repaired my cables and pulleys and etc. in an expert and timely manner. We are all about safety and wanted to make sure everything was done to insure the safety of our family. We appreciated the expert service. Thank You
- Paula Rosen