Although the service call order was incorrect,as I needed a repair not an estimate on new doors. Peter was very knowledgeable and businesslike in handling the error. He was able to take care of the problem to my satisfaction by repairing and inspecting. He gave me a thorough explanation of what I would need to make both doors operate safely. Although I was not prepared to bear the expense of both at this time I will consider having him return to service my other door when possible.

- Carl Perrone

The hardware (rollers, springs, no safety cable) were falling apart on the old garage door of our new house. Although option was presented to buy a new door, there was no hard-sell. The guys also offered to replace all the hardware and install a safety cable for about $1,000 less than the cost of a new door, which we took them up on. Nice guys and seemed professional.

- Kevin Osborn

Kevin and Robert found that the four pulley wheels were of the old aluminum type and had to be replaced.One of the four pulley wheels was damaged and was causing the door to hesitate when closing or opening the garage door. Upon replacement off the four new type pulley wheels the door functioned normally. Good job by Kevin and robert.

- Nicholas Felice

Responce time and installation time was great.

- KEITH SHUDA

I appreciate the quick response to my call. Drew assessed my situation and made a recommendation within a matter of minites. He was very pleasant and professional. My new garage door opener/new hardware seems to be working fine and I'm happy. Thanks!

- Beverly Schmidt

My garage door was inoperable due to cable snapping and broken spring. Gaetano arrived punctually and advised that the spring and cable needed replacing. He went through a multi-point analysis and determined that my rollers were plastic and also that my other door would soon be at risk of the same breakage I experienced with my broken door. I was convinced to do more extensive repair and replacement which was done both expeditiously and professionally. Good job all around!

- Chester Verceglio

The service techs were very good and told me what we needed to do the job right they did a good job. thank you Clifford

- Cliff Lewis

Technicians very good at their work and selling your products--spent 454 for approx. 2.5 hrs--expensive but glad I had this work done- no problem suggesting your company

- Kevin Shea

The service tec was helpful but did not make any repairs during this service call. He did tell me my options and said that if I did go foward with the work I would not be charged another service call charge if and when I had the work done. He told me that I should have my complete garage door changed on one garage and a key pad chnaged on another door. Thank you- Bob

- Robert Harrison

Scott, my previous technician was helpful, responsive and pleasant. However, I had a couple issues subsequent to installation. One was very minor; one of the light covers was left hanging open. The other issue was more troublesome. The door became balky and then was rattling ominously and would not close. You very promptly arranged for Drew, another technician, to come and fix the problem, and Drew did fix it. He said a roller was off the track.

- Elizabeth Gasser

Pete did a great job repairing the garage door. He worked quickly and got the job done in an hour. The payment process was also easy and convenient.

- John Chan

Our garage door opener stopped working and Precision was able to send a technician over the next day. We ended up having to replace the entire lift system, which was a lot more than we were hoping to spend, but Gaetano did a good job and in about an hour we had a new lift system, keypad and remote controls

- birgit mitsch

Garage door repair. The service provided was on time and excellent and my garage door is working just as new, the technician was very corteus and respectful. The only issue I have is that it was a little bit expensive for my taste.

- Mecedes Espinosa

Reprogrammed remote controls. Work performed in a timely manner.

- Eugene Danilchick

Our technician, Pete, was phenomenal. He took pride in his work, explained everything to me so I could understand what the problem was and was genuinely happy to help remedy our issues. I would recommend him to anyone who needed help with their garage door.

- steve fadini

The Repair person Doug was on time and courteous and pointed out all the issues and solved the door problem for us.

- John Prill

Kevin S. did an excellent job installing our new garage door opener. He explained its operation clearly and I am very satisfied with the results. I would highly recommend Kevin.

- Marlo Carrillo

Gaetano was prompt and pleasant.

- Ina Hodes

Pete O., the technician, was very thorough in explaining the problems, and my options. My garage door was fixed in no time.

- Val Salaniego

I used Precision for my new install a few years ago and was very happy. I have had them back for service/repair since then and each time they have been here when scheduled(actually early), the tech has been very friendly and knowledgeable and the work was completed to my satisfaction. I have reccomended them to my neighbors.

- David Watson

The Service Technician was very courteous, professional and thorough. He explained all of my options without being too aggressive. He identified the problem quickly and repaired it equally as fast. He arrived ahead of the scheduled time.

- Denise Elbeck

Doug and Brian were both very helpful and courteous during the repair/service process. They took the time to review the situation and options available. They provided a quote quickly and were able to attend and fix the problem immediately. My garage door was fixed and operating properly in under 2 hours.

- Mark Pizza

The sensors on my Garage Door were not working properly so I had searched online for a reliable repair company and came across Precision Door. I put my request in for a quote on Saturday, someone called me back Sunday and someone was out to my house Monday! Kevin was very friendly and professional in diagnosing the problem, he had everything fixed in no time! If I ever need to replace by Garage Door I will definitely be coming back to Precision.

- Missy Clare

The service was excellent. The technician was knowlagable and replaced my old garage door opener very quickly. The price was on the high side, but it appears to be a very good product.

- David Caiazzo

We are very pleased with your service technician. He was very pleasant and, we think, did very good work.

- Zaida Abanilla

The service tech. was excellent. Very professional. In hindsight, I thought the work performed was a little expensive. Nearly $XXX.XX for approximately 2 hours work and materials. While I am satisfied with the work and the product, I wish I had taken the time to get other quotes before purchase.

- David Hudson

Mr. Hudson, Thank you for choosing Precision Door to replace both your openers and rebuild both Garage doors with a Lifetime Warranty. To address your concern regarding our pricing, please understand that I deliberate extensively as to how to set our pricing. I have to be concerned about Taxes, Insurance, Health Insurance, Workers Compensation Insurance (We actually have it) Office Staff, Warehouse staff, Management , Fully stacked trucks, and most importantly the best parts available in the industry. I additionally spend a considerable amount of effort training our technicians to ensure the door works as it should. All of these things have cost and I need to ensure our business continues by making a profit. I am sure when you take into account all the above you can understand why I price items the way I do. Also I would like to remind you you do have a lifetime warranty on the garage door rebuild parts that lasts as long as you own your home. Thanks again

Tech seemed to know what he was doing. Very pricey.

- Jim Thompson

Great Service, But A Bit Expensive For Replacing Springs And Cables With Some Adjustments.

- Manolo Alvarado

Precision garage door service was called after seeing a coupon in a mailer. A service technician repaired the workings of the electric door openers. All work done in an efficient, professional manner. We are Very satisfied with the results and his professional manner.

- ROBERT MOYLE

Called with appointment time. Prompt. Explained repair, and told what to anticipate for possible future issues.

- david sharff