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Read what people are saying
about Precision Overhead Garage Door in:

Franklin Lakes, NJ

Precision Overhead Garage Door of New Jersey
has received 57 reviews, averaging 4.98 Stars:
1 2 3 4 5
Review:

Customer service is easy to work with, pleasant and responsive. With a phone call I had an appointment set within in 10 minutes for the next day. My technician, Ferdinand Kazimov was fantastic. He arrived promptly at 8:30 am, assessed the job, gave me a quote, and completed the work. We discussed the initial installation of the two garage doors (not his work), and he worked diligently and with absolute dedication to finish the job. All the while he kept me informed of his progress and the issues he uncovered. A true professional. I would recommend him and your company to anyone looking for garage service.

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A Response from: Doug

Hi David! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Giving homeowners options for repair allows you to make a decision you are happy about, without any pressure.

Ferdinand K Service Provided:
Garage Door Repair

Service Technician Team : Ferdinand K
Review:

Rob Zuniga was absolutely fantastic. Rob had such a friendly demeanor and thoroughly explained everything with such patience answering the many questions I had with a smile on his face the whole time. What a super guy and a terrific representation of your business! The work he did was exceptional and done very fast. I would give him 7 stars if could, first class all the way! Please pass on kudos to him for a job well done! I will refer Precision to all of my friends and neighbors.

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A Response from: Doug

Hi Tom! Thank you for such a wonderful review! Rob is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs!

Rob Z Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Technician was thorough and courteous.He shared my options And walked me through things when work was completed. He was patient with my questions and answered so I understood.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Kevin was awesome great job !

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A Response from: Doug

Thanks for the review, Sharon! We appreciate you taking the time to share your experience with Precision.

Kevin S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Kevin S
Review:

Lou was great. He found out the problem and fixed it in minutes. Friendly, professional, and prompt service.

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A Response from: Doug

Thanks for the review, Suzanne! Lou is a wonderful member of the Precision team! We love hearing from customers that he was able to help then professionally and efficiently! Thank you for choosing Precision for your garage door repair!

Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

Excellent service

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Matthew was quick, courteous, professional and very talented. I appreciate him taking the time to explain things to me . Thanks again

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

This guy is great! He knows how to handle hard situations!

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Lou R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Lou R
Review:

I just had two garage door openers installed. The technician & manager worked with me on the price since I was getting two installed. It was a pleasure to have Rob Zuniga doing the work. He was knowledgeable and professional. He was able to answer all my questions. Thanks again Rob! The lady who called me to let me know when Rob was getting to my house was also very professional. Overall great experience with Precision.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Friendly, efficient, professional, and timely

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Service Provided:
Garage Door Repair

Review:

Julian was great. Highly skilled professional and a very nice guy. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician was prompt, courteous and the service was performed with a smile. Quality thru and thru. A true pleasure to use your company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Kevin was exceptionally good in explaining and even more so in the repair

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Kevin S Service Provided:
Garage Door Repair

Service Technician Team : Kevin S
Review:

*****

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

tim was very professional and thorough and all went well.

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Service Provided:
Garage Door Repair

Review:

would give you a 5 star rating-luke was very efficient, professional and did a great job. I would recommend you to friends anytime.

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Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

I would certainly recommend Precision. MY request for service was extremely prompt and accommodating. The technician was prompt and performed the service efficiently.

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Service Provided:
Garage Door Opener Install

Review:

Chris K. was fantastic! He called before he left from a previous job to give me his ETA. He was on time from what he mentioned on my voicemail and he walked through the options available for belt drive openers. Our old opener was ~30 years old and in sad shape. I selected the model I wanted and he started install immediately. After inspecting the rest of the parts (springs, rollers, hinges, etc.) he recommended that a couple of other items be replaced. Again, all at least 10 to 15 years old and I opted for spring and roller replacement. I ended up spending just over $1,000 but the opener is SUPER quiet and the new springs and rollers make it even better. Well worth the cost and Chris even helped me set up the key pad and programmed the 2 remotes with the new opener code and my other opener on the second garage door. I already downloaded the app so I can open close the door from my phone. It's so QUIET!! Chris cleaned up and was done in about 2 hours. Great job and I will call again when I need the other door springs and rollers replaced!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Dave and Mayo did a great job repairing my garage door and installing a new motor. They were on time, called to let me know they were on the way, neat and efficient. Great job! Thank you.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

We had the pleasure of meeting Rick. We were very satisfied with his work, which he completed diligently and in a timely fashion. He was very knowledgeable and he took the time to explain the process of what he was fixing step by step. This is actually the second time we have dealt with precision, and both visits were successful. We have and definitely will continue to recommend Precision to our friends and family for any of their garage door needs.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Fast friendly service with competitive prices. Called late on a Thursday and my doors were fixed by Friday. Kevin was friendly and professional, he had my doors fixed in an hour. My loud and obnoxious doors are gone!!

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Kevin S Service Provided:
Garage Door Repair

Service Technician Team : Kevin S
Review:

Had a very positive experience with the Precision door service. Lou ,the technician was extremely professional and knowledgable . He presented several options for the repair and did the repair in a timely manor. I would definitely recommend Lou and Precision door.

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Lou R Service Provided:
Garage Door Repair

Location Leader: Lou R
Review:

First rate service all around that was prompt and courteous.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Kevin was great and very clear regarding options for a new garage door opener.

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Kevin S Service Provided:
Garage Door Opener Repair

Service Technician Team : Kevin S
Review:

Chris, was on time, knew his profession well and quickly resolved the problem within an hour. Would recommend.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Called for repair on a part previously installed. Replaced at no cost to me, not even labor! Technician Gregory was polite and knowledgable. He completed the work quickly. I would definitely recommend this company!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great customer service, well prepared, very respectful. Great experience. We'll definitely recommend Precision to all our friends.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My technician arrived on time, looking friendly and professional. After assessing the problem, he gave me two choices of how I could proceed. Once I made a decision, he gave me a price and told me how long it would take to install. He finished exactly when he said he would and cleaned up the area. I will only call Precision when I need garage door repairs.

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
Review:

Excellent service!

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Kevin S
Review:

Excellent performance job. He knows what he doing.

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Service Provided:
Garage Door Repair

Product:
Rollers

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220 West Parkway
Suite 9

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