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Read what people are saying
about Precision Garage Door

Precision Garage Door of New Jersey
has received 298 reviews, averaging 4.05 Stars:
Review:

Tim was very friendly and good
Betty Goon
Tim Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Kevin arrived on time and explained the garage door repair that was needed. Upon my agreement to have the work done, he went about his job professionally. He was very polite.
Maryann Hoffspiegelf
Kevin S Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Great service, quick and friendly.
Michael & rhonda Tilley
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

My wife said that your service tech was excellent but thought your prices were very high.
Patrick Noto
Brian H Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

I was very impressed with the proffechinalism of the technician. I would highly recommend this company again.Frank grasso.
Frank Grasso
Glenn G Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Kevin knew his stuff...
Regina Tan
Kevin S Service Provided:
Garage Door Repair
Residential Technician:
Review:

Tech was courteous and addressed the issues while explaining the options available to me
Robert Koenig
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Tech Bob was great. Did a great job, was very informative, on time and made all options clear. Cost was a little higher than expected but it was more acceptable than replacing doors that are still operational after 14 years with 1 basically never used.
Jim Petuch
Brian H Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Easy appointment making. Good window of times to show up. Arrived on time, actually early! Nice crew, looked professional and very friendly and informative. I feel they were honest and did us a great job and seemed to go above and beyond! Thanks again to the crew!
Curt K
Erik H Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

This is the second opener I've had isstalled by PDS Fisrt one was 6/10. NOT happy with a product only lasting 6 1/2 years!!!!! Please explain!!!! That said, Amber we great on the phone, scheduled appt same day. Brian Hallock was amazing. Called twice to say when he'd be here. Explained my options clearly Installed new opener quickly and it was clear he really knows his business Just wish LiftMaster was as good as you seem to think cuz its all you carry
Tom Deloca
A Response from: Doug

Hi Tom, As discussed, we were able to contact Liftmaster this morning (and even though the "travel module" was out of warranty (5yrs) ) we were able to negotiate a $200 credit. We will be passing this onto you in the form of a refund check. We will be mailing this out to you in the next couple of days!

Brian H Service Provided:
Install Garage Doors
Product:
Opener
Residential Technician:
Review:

Purchased a new garage door opener. Mike S was friendly and courteous. Performed installation quickly and efficiently. I greatly appreciated his advice for future door improvements. I wish I had known what model number I was purchasing prior to deciding to purchase a new opener. I researched it online and at Home Depot today.
John Karajian
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

If Rob Z shows up then you'll be in good hands. He did a great job and was professional. The cost of the repair was higher than I expected.
Steve
Rob Z Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Very pleased with Eric our serviceman. He was very professional, curitious neat. I would recommend him anytime.
Richie Schaafsma
Erik H Service Provided:
Garage Door Repair
Residential Technician:
Review:

Prompt, efficient, friendly service from my phone call to the completion of my garage door repair. Kevin explained my options clearly and fixed the door to my complete satisfaction. Excellent! Precision lived up to the recommendation of my neighbors 100% and will be the only company I call in the future.
Juliet Thomsen
Kevin S Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Had an appointment within two days of calling for service. Technician was knowledgeable & efficient. In and out in one hour. Had two new springs & two cables installed. I thought that the price was a little high for this service. Only reason not a 5 is the cost.
Rick Kelly
Rob Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

excellent Service. Kevin was very knowledgable and he did a great job within a tight deadline that I gave him. very thorough and I would highly recommend
Mary lee Gallagher
Kevin S Service Provided:
Garage Door Repair
Residential Technician:
Review:

The mark of a good company is how they correct issues or problems if the arise. I had some issues with a garage door spring repair, and once I communicated these issues to the company, I received a phone call from the owner Doug, and a call from the manager, Bob. My concerns were handled professionally & quickly, leading to a very acceptable outcome. I am quite happy at how attentive the management, and technicians, were to my concerns. Thanks for addressing things so fast.
Short Hills Customer
Glenn G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Customer Service was excellent - from the initial call to the finished job. Brian B was courteous, knowledgable, and professional. The work was performed as described and agreed - very happy with it. The only reason I scored them a 4star instead of 5 is because of price. The job was a repair and I thought it should have been less, but I had no time to research, compare or shop. If I were installing all new I would definitely go with this company - they know what they are doing and are worth it; for repairs, expect to pay top dollar and have a very pleasant experience.
Daniela G.
Service Provided:
Broken Garage Door Spring Repair
Review:

Brian was very professional and understanding. I would definitely recommend Brian without any hesitation!
Saniea Majid
Service Provided:
Garage Door Repair
Review:

It took a month from request to installation. It doesn't matter what caused it because the client only sees that the product is delivered to his satisfaction. In the end, the product will say it all. The service guys were at their best but any comment on the product will have to wait for sometime until I'm sure it does not fail in the next month or so. In any client business relationship, it is Trust that binds them. I believe Precision hits this mark.
Delfin Sarte
Kenny Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Rick Coleman was our service technician. We were interested in pricing new garage doors, or possibly just repairing our malfunctioning garage opener. Rick was timely, efficient and knowledgeable! We were very pleased.
Joan Molner
Richard C Service Provided:
Garage Door Repair
Residential Technician:
Review:

These guys are great, Prepared, Knowledgeable, stocked for a 1 stop fix. Rep was very professional.
Tom D
Rob Z Service Provided:
Garage Door Repair
Residential Technician:
Review:

Extremely easy to work with. Very experienced and efficient staff. Delivered and installed on time. Quality product and service.
Frank Lacapra
Richard K Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

I have always had good prompt service from courteous, knowledgeable, and conscientious technicians from Precision. This technician was the same.
Gloria Flower / gaynor
Lou R Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

I called your company frrom an ad recieved in a Value Pack. The service was prompt and my garage door remote was replaced by Rob Zunig who was very profssional and polite. He had tried to reprogram my remote but when that was not working I ask him to replace it I am a well please customer who will keep your name on my file. Martha G. Wetzel
Martha Wetzel
Rob Z Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Picked your name from a phone book. Service was wonderful. Kevin was terrific. He answered all our questions and took ample time to make sure we were comfortable with your product. In the future, Precision will be the first company I call if and when I need help with anything related to garage doors. My husband was so impressed with Kevin. He expected so-so service, but was completely surprised by the professional and courteous service rendered by Kevin.
George Santoriello
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Technician was very friendly and knowledgeable. Very fast and good service but the price was a bit too high.
Mia Park
A Response from: Doug

Thank you Ms. Park for your review. I'm pleased to hear you were happy with the technician, Kevin. He is an asset to our company. Our pricing structure is set up to support a company that is fully insured, with technicians that are drug and background checked. Our company also provides, and stands by lifetime warranties such as the one you have received. Best wishes and thank you for your business. Whitney

Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Chris was my technician and he is an outstanding representative of your company. He is very knowledgeable and sells your products and service very professionally. I would give 5 stars on his service alone. However, the company gets 4 stars because I feel the charges are a bit excessive. I plan to look on line for the wholesale price of the motor that was installed.
Rick Johnson
A Response from: Doug

Thank you Rick for the kind words.

Chris K Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

As always, service was impeccable and I will use Precision again. Tim the technician not only arrived early, but was very thorough in explaining how and why the repair was needed. The only complaint I have is that the price for the replacement part was very high. Understanding the price of that would have made me feel better.
Dionne Ryder
A Response from: Doug

I am glad to hear you had another great experience with Precision. We do our best to make sure our customers are happy with the service we are providing. The price you paid included a full inspection of your garage door to make sure everything was running properly. Also with that price we replaced the new part and got your opener working in a quick manor. I hope everything is now working perfectly!

Tim Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technician:
Review:

It was a little rough getting started with some confusion between the office and myself in what I needed and scheduling the install, but once manpower hit the site things were much different. Kevin my installer new exactly what I needed, we had to reschedule at that point but that was OK. Kevin came back when he said he would and I got a professionally installed opener at that point.
Charlie Briggs
A Response from: Doug

Dear Mr. Briggs, Thank you for the kind review. I am sorry about any office confusion that occurred. We do our best to get everything schedule flawlessly but unfortunately sometimes confusion happens. Kevin is a great technician and I expect nothing less than a professional, successful installation.

Kevin S Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
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