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Read what people are saying
about Precision Overhead Garage Door in:

Lake Hopatcong, NJ

Precision Overhead Garage Door of New Jersey
has received 30 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Garage door opener was malfunctioning suddenly and very badly. Called POGD and secured a same day appointment . Technician Louis R. arrived promptly within scheduled appointment time. Louis was highly professional, courteous, totally customer focused. Took ample time to size up the problem, explained everything that could be done, entertained all questions, discussed best possible outcome for the service call. Was mindful of property as well. The door opener and door are now functioning again. Louis also discussed options with me for a better longer term solution - which we would absolutely look to engage POGD when we decide to go forward with the recommendation. Can't say enough good things about the company, its operating procedures, and tech Louis R.

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Lou R Service Provided:
Garage Door Opener Repair

Location Leader: Lou R
Review:

James was my service technician today. Great guy very professional and did an excellent job! He was here for a long time and not in a rush I would highly recommend precision to anyone and especially James, thank you again!

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James N Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : James N
Review:

Extreme rip-off. If I could give minus 5 stars I would. Technician arrived 2:10 pm. Technician was 10 minutes late for the 4 hour window. Site stated that the service charge would be waived if late. Technician spent more time on the inspection than replacing the springs. Technician was there a whole 40 minutes, left at 2:50 pm Technician Brian replaced two springs that could be purchased from Home depot for $35. There was a non itemized invoice for $500.07. It's a shame to take advantage of a Senior Citizen. You have no Idea what the parts charge or the labor charge was. I would love to have a job that paid $500 for less than an hour's work. I reached out to the company, and I was told the team leader was not available but would return the call. The next day the technician Brian called back not the team leader. I was not able to speak with him at that time.

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Comment from: Bernard Kotchkowski

After the above review was sent I received a call from Rob Zuniga of Precision Garage Doors Service Supervisor. He reached out to discuss the review and apologized for the contact on a Sunday. He further asked what I thought would be a reasonable charge for the repair. He then offered a refund of $200 to bring the charge down to $300.07. I have since received the check, which made it a bit better. Long and short see what the estimate is. If you think it's too much negotiate the final price. Still it's a bit expensive for two springs and a 40 minute service call. I was sent an email from Doug to comment on the review which this is. It would have been so much easier to have detailed estimate like most reputable companies do, and charge a fair price from the beginning. It was great to have a service call on the same day but follow what they advertise and itemize the estimate for a fair price repair for both the customer and the company. Yes the company needs to make a profit and pay for their overhead, but fair pricing is a must.

Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Outstanding communication and extremely prompt. No high pressure sales but very adeptly offered multiple options so we can make the best decision.

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A Response from: Doug

Hi Mary! Offering homeowners multiple options allows you to make a decision you are comfortable with. Thank you for choosing Precision and we look forward to helping you with any future garage door needs.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service! Chris was very knowledgeable and very nice to deal with.

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A Response from: Doug

Thanks for the review, Jennifer! We love hearing about the impression our techs make on customers, so thank you for sharing. Reviews like this help homeowners know Precision is a name you can trust for garage door repairs.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Awesome work! Thanks

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A Response from: Doug

Thanks for the review, Tony!

Service Provided:
Garage Door Repair

Review:

Precision helped me a few years ago and the results were outstanding. So using them again was a no brainer.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I have used Precision many times over the last 15 years and I am always satisfied with their service. They stand by their work and always do a great job. Matt was the technician who helped me most recently and he was very pleasant and patient with me, taking time to explain everything he was going to do. It was a pleasure dealing with Matt, and Precision, as it always is, even when my garage door is giving me problems. I highly recommend this organization!

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
Review:

Rick presented my options and offers, well appreciated. Chose the service and he performed the job, with testing done to my satisfaction. Well worth the service and work!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision door people are picture perfect from initial call to completion of the job took less than 16 hours. Amazing. I called on Friday 2nd March at 6PM to get a new garage door opener and replace springs for another door. They gave the appointment for Saturday 3rd March 8-12 noon. Doug Zuniga arrived at 9AM and took me through various options that I have in a clear and precise manner. After agreeing for the above services, Doug did an excellent job and showed me what all he did and left the place immaculately clean. Doug knows the job extremely and is well trained and very well mannered. First time a home service that I am extremely satisfied and would recommend highly Precision door. I give them a FIVE STAR ***** rating Kumar

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A Response from: Doug

Thank you very much Kumar for the nice review . Your technician's name was Robert Zuniga, Doug is the owner.

Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

5 Star Professional Knowledgeable Quick

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Rob Z Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Rob Z
Review:

fast to respond, one day later everything was fixed

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Service Provided:
Garage Door Opener Repair

Review:

Kevin was super, did an excellent job. Explained everything very clearly!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great Service, Tim was very thorough, professional and friendly...I am happy that I chose Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Lou was fantastic and really cared about making sure my door was safe.

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Lou R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Lou R
Review:

Roberto Z and Christina the inside sale person was very helpful and

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

I would rate your company a 5 as met all of my expectations in installing my new lift master garage door opener. The installer was on time, polite and installed the opener in a very professional manner.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Rob Z
Review:

Love our new doors! Kenny did a great job. Arrived on time, polite, worked very neat, explained our new system, a total great experience. State of the art garage door openers, quiet, smooth, and work great. The doors are high quality and look fantastic. A++++++ all the way.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I would recomend Precision with no reservation. They are extremely professional and took the time to explain every question I asked. The technition I had was Brian and he was fantastic. He made me feel confident and his appearance was very professional. I used Lake Hopatcong Door company the first time I had the door repaired and it was a nightmare. I will never use another company other than precission. If you want a quality and professional job call Precission. If you want a company that only cares about cash and leaves you with a dangerous garage door call Lake Hopatcong Door Co,

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Drew is very knowlegeable and did a great job with finding the issue with our doors and then fixing them. Great Job !!! - Thanks

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Andrew did a great job. He called ahead and was right on time, he assessed the situation and fixed my door in a matter of minutes. He was very professional.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The service technician showed up when expected. He was very professional and explained what repairs were needed. He worked quickly and efficiently. Very happy with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very satisfied with service, Bob replaced sensors. Thanks!

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Very satisfied with service, Bob replaced sensors. Thanks!

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

The technician was very informative about the solution to our garage door "problem" Thank you!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Though a little late arriving it was no problem. Tim is a great guy very knowledgeable and very professional! He's a good company representative . I am very satisfied and will return if needed

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The technician arrived promptly, worked on fixing the problem, completed the project and made sure everything was in good order before he left. Based on my recent experience, I'd recommend Precision and also call them again if/when I need any work on my garage door or garage door opener.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

They arrived early so I did'nt have to sit around wasting a day waiting for service

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Besides doing a very good job .Brandon is a very nice young man very helpful

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

It may have been Jeff or Jared,Iâ??m not sure. They were very Professional and thorough, I would definitely use Precision again. Thanks, Bryan Fitzpatrick

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Service Provided:
Garage Door Opener Install

Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652