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Read what people are saying
about Precision Garage Door in:

Glen Ridge, NJ

Precision Garage Door of New Jersey
has received 15 reviews, averaging 4.53 Stars:
Review:

I was very pleased with the service I received. The technician (Rob) was very courteous and explained the problem with my garage-door mechanism clearly.
Ellen Sherman
Rob Z Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Fantastic service!! The technician, Erik, called first and arrived on time (in fact, a bit early!) He thoroughly explained what was needed and finished the job in record time. This was an emergency call on a holiday weekend......Sunday, July 3, and we are so grateful for the wonderful response time and workmanship. We definitely HIGHLY recommend Erik and Precision Door Service.
Thomas M.
Erik H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Was able to schedule appointment for next day, showed up when expected. Very friendly and knowledgeable technician. Walked me through what was wrong and what it would cost. All very reasonable.
Christopher Nehrbauer
Dave Service Provided:
Garage Door Repair
Installer:
Review:

Garage doors were nice quality and ordering, delivery and installation went smoothly. I was not pleased that the handles and locks on each door were a 1/3 of the way over from the side of the door rather than centered on the door. We were told it was because of the fact that this door came in 4 panels and had to be cut down to 3 panels to fit the frame. Being that our garage faces the back of our home it is not too big of an issue. If these doors were delivered and our garage faced the front of our house I would have sent them back. I truly believe we should have been made aware of this situation when we ordered the doors and we might have chosen a different model. It does look a bit strange. I generally walk every day and I've been taking time to look at garage doors. I honestly can't say that I've seen any with the handles/locks off center.
Mary Reach
A Response from: Doug

Mary, Thank you for your feedback. I understand your comments. When purchasing a new door we sell both 4 and 3 panel designs. If you are really concerned about the placement of the handles please call me and I will do everything in my power to replace the door at minimal expense.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Highly professional and knowledgeable technicians. Highly recommend!!!
Eric Hurrie
Kevin S Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

excellent tech.. got right to the problem and repaired quickly.. very friendly and informed me of all problems..
Joe Cricco
Tim Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Bob Zimmerman was wonderful - competent, knowledgeable and friendly. He replaced the spring & cable on one of our garage doors. Thank you!!!
christina casey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with the service provided by Drew. He was professional, cordial, cheerful, and provided me with good information on the diagnosis and prognosis of my garage door problem. He fixed the problem quickly. I strongly recommend that you address the issue of your fees. Your pricing structure is very confusing (and a little bit deceptive). There's a "service call," "labor charge," although if you need parts, the labor charge is included in the cost of parts. Is that right? I think you need to tell the customer the following: 1. For a technician to visit your home, the initial charge is $69.00. That is the cost/charge/fee for one of our technicians to travel to your home, even before any work is done. 2. Our technicians get $100/hour for their time that cannot be divided into portions of an hour. If a technician works on your garage doors for 1 minute or 60 minutes, you will be charged $100. 3. I can't suggest a change to your labor/parts explanation because I'm still not sure what it is. I hope to hear back from you to address my suggestions. Thank you for allowing me post my opinions.
Gary Blackman
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Your man did a great job. He's a keeper. It was nice to someone that enjoyed what they did for a living. Joe B.
Joseph Blanes
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

very knowledgeable on time, fair service not trying to sell me something I didn't need when in need of service in future will call for Scott
AMy
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We would highly recommend using Precision Garage Door for anyone needing a repair or replacement. Service call was prompt, price was fair and the technician was incredibly nice and helpful. Would definitely use them again!
Jeff Pitcher
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Scott M was Professional, informative and expedient.
karen wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Could not ask for a better service!! extremely satisfied.
Karen Wilson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Overall, happy with installation. Price caught me off guard, had no idea garage door systems were so expensive. Had to come back next day to tweak the installation as one side was not closing properly, but it was resolved. There is a slight hesitation/jerk when door first opens, but was assured that this is okay.
Mark Mckinney
A Response from: Doug

Mark, Thank you for your overall positive feedback. Thank you for taking our call and allowing my service manager to inspect the sticking door. I understand that he did in fact make the door work properly. I apologize for any inconvenience that you had. As we are all human beings, we do make mistakes and errors do occur, and that is unfortunate. Be assured that we take these reviews seriously and are formulating a training session for our technicians on issues similar to this that lead to callbacks. My service manager will ensure that issues like this do not occur.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Made appointment for Monday a.m. Someone called my wife and confirmed it for Monday afternoon. Technician called Monday a.m. to say he was on the way. Changed all rollers and door was working. Shortly after Stuart left, I opened and closed the door and a roller broke. Technician came back right away and replaced it. At this time, the door is working well.
Joe
Service Provided:
Garage Door Opener Install