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about Precision Overhead Garage Door in:
Long Valley, NJ
Precision Overhead Garage Door of New Jerseyhas received 138 reviews, averaging 4.94 Stars:
Long Valley, NJ
Long Valley, NJ
Rick C. was wonderful! Professional, hardworking and very good at explaining how things worked.
- Pam Wildrick
Product:
Long Valley, NJ
Thank you Dave! excellent work on our new doors! Dave did an excellent job installing, explaining and cleaning up after the job. We are extremely happy customers!
- new door install
Product:
Long Valley, NJ
Did a great job explaining what was wrong and what my options were
- Opener Repair
Product:
Long Valley, NJ
Good product professional work fair price
- New job
Product:
Long Valley, NJ
We were looking for new doors Tim gave us lots of options. We were very happy with our choice & Tim's knowledge of product.
- Repeat customer
Product:
Long Valley, NJ
Kevin was timely, polite and thorough. Excellent service!
- Rosalia Libretti
Product:
Long Valley, NJ
I called your office to get a better idea as to the time I could expect your serviceman. He called me shortly after to let me know that he would be at my home in 45 minutes. I really appreciated that! He was very polite and explained everything to my understanding.
- Arlene Ballenberg
Long Valley, NJ
Tim was in correct time frame of window of appointment. He called before and told me the time he would arrive and he was right on time. He explained the problem with my garage door & price he did an excellent job very good person & technician
- Pariso
Product:
Long Valley, NJ
I was extremely pleased with Chris' work. He took the time to explain to me what equipment issues I had and how everything worked together. I would definitely recommend him to others. Ended up purchasing the door rebuild.
- Allen Brown
Long Valley, NJ
I would rate excellent, except a bit more expensive than competition. The weekend service is a BONUS in spite of that. Another downside is, only one remote for my door, and WAY too high for a spare from you (one third your price on internet) Technician was a good guy, but I can say me being around made the job a lot better for him, as we teamed to do a few things, like why the old opener was not working, might be a good idea to have two guys on some jobs. Upshot was, replace the old one. All in all very satisfied, just the price point(s) might be a topic.
- Roger Freiday
Dear Mr. Freiday, Thank you for your input via your review. I am glad we were able to accommodate you with a weekend appointment and your overall experience was satisfying and successful. It looks like you have purchased a chain driven motor unit which comes with one remote. If you had chosen the belt driven unit, an extra remote comes with it. The cheapest way to do things is always to do it yourself or buy it online. If you choose to purchase a remote online just be sure you know which type of remote is compatible with your new opener. Also be sure to read about how to program your new remote so you don't wipe out everything that has previously been programmed. Unfortunately speed bumps can't be detected before we go out to a customers house. In the majority of cases, two technicians are not necessary. If there is ever a situation that more than one technician is needed to handle a job, we would reschedule for a time that our service manager can come with the technician to make sure the job can be completed properly.
Product:
Long Valley, NJ
I received a coupon from your company, and needing to fix my garage door, made an appt. I was impressed with the fact that your technicians are drug tested and that you perform background checks. The problem I was having was that whenever we lost power and I needed to get my car out of the garage, the door would not stay up when lifted manually! This problem is now fixed! The technician who did the work, Louis, was very professional and explained to me everything that had to be done. My only complaint is that I feel you are a bit 'pricey'! We never expected to spend as much as we did. But obviously, this is no reflection whatsoever on the tech.
- Arlene Ballenberg
Dear Mrs. Ballenberg, Thank you for taking the time to write a kind review. I am happy to hear Lou was able to resolve your problem. Precision provided you with a technician that has been drug and background checked as well as fully insured with workers comp, liability insurance, automobile insurance and an umberlla policy. Customers choose to use a company like us because of the quality of service as well as the piece of mind about the type of person, such as Lou that comes to your home.
Long Valley, NJ
Fast and professional. Very good communication. We recommend Lou and Precision.
- Jeff Wagner
Long Valley, NJ
Erik and Kevin were so helpful and so nice and did a fantastic job helping me out with my garage door not working today! I really recommend this company and the same day service is amazing. Thank you Kevin and Erik you guys are amazing and super nice and helpful! Best experience! Denee'
- Denee Agresti
Product:
Long Valley, NJ
Lou was great. Very knowledgeable and polite. He showed up on time, and kept me informed throughout the process.
- Ryan Harris
Product:
Location Leader: Lou R
Long Valley, NJ
Thanks for sending Brandon out to fix our garage door. Not only did he know what the problem was, it was under warranty and fixed in no time. I really appreciate your great service.
- Susan Spina
Product:
Long Valley, NJ
Showed up on time. Answered all my questions. Nice to talk to.
- Charlie Toth
Product:
Long Valley, NJ
Brian did a very nice job and was very pleasant to work with. Thank you for a great job.
- Roxanne Jurtschenko
Product:
Long Valley, NJ
I spoke with Andrew, via telephone, as I wasn't able to get back from my Dr's appointment in time to meet with him. He was very correct and clear on the telephone, both times. He certainly diagnosed the trouble correctly, as both doors work fine, now. Thank you for your prompt service. I will be happy to call again, should I have any other problems, large or small.
- Sue E
Product:
Long Valley, NJ
Very good, very professional.
- Jesse Hellyer
Product:
Long Valley, NJ
I was promptly scheduled for same day service when I called and Chris K. did his best to resolve the problem with door which is now working to my satisfaction. He was knowledgeable, polite and acted in a businesslike manner offering me solutions for the problem.
- Leah Gitzel
Product:
Long Valley, NJ
Technician was courteous, efficient and knowledgeable
- Lucille Leidwinger
Product:
Long Valley, NJ
Tim was great, helpful and friendly. He fixed my garage door problems well. He was quick to help teach me things about the doors and openers. I would use Precision again.
- Don Romeo
Product:
Long Valley, NJ
Scott was very professional and did and excellent job. He rewired our circuit and installed a battery. I would recommend Scott and precision to other people.
- Edward Bietka
Product:
Long Valley, NJ
James M to the rescue - Problem solver, efficient, knowledgeable, great attitude. 5 stars all the way !!!! Should have called Precision a long time ago.
- David Vissoe
Product:
Long Valley, NJ
Great service and very thorough! Always a good experience with Precision!
- Michael Keating
Product:
Long Valley, NJ
Prompt,polite and professional service. In and out problem solved. Other businesses could take a lesson from this company.
- Edward Bietka
Product:
Long Valley, NJ
On time, helpful, courteous and knowledgeable. What more can you ask of any type of service tech?
- Wade Miller
Product:
Long Valley, NJ
Your phonebook ad said sr. citizen discount-important to us! Brian called before he came out & was professional from start to finish. I work in the service industry & truly appreciate how he explained and handled the whole process. Because of him I will be happy to recommend Precision to anyone looking for any assistance with their garage doors.
- Christina Ross
Product:
Long Valley, NJ
Professional, knowledgeable, courteous, did a great job.
- Dennis Leonard
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I was in the market for some new garage doors and called Precision. They promptly returned my call and then scheduled an appointment. Technician Tim Rainey called ahead and then showed up on time. Tim took the time to explain all aspects/features of getting a new set of doors, inspected my existing set, pointed out the good and not so good, and made appropriate recommendations. I did not feel pressured to buy right then and there and Tim also did not try to push me into something I didn't want or need. Tim treated my wife with the same respect as he did me, made us both feel comfortable, and answered all of our questions. I have not made a decision yet, but Precision is at the top of my list.
- Todd Greenfield