Precision Overhead Garage Door Union, NJ | Rated 4.96 Stars (94 Reviews) | Garage Door Repair, Openers & New Garage Doors

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about Precision Overhead Garage Door in:

Union, NJ

Precision Overhead Garage Door of New Jersey
has received 94 reviews, averaging 4.96 Stars:

Date: 04/30/2009

Garage Door Opener Install
Union, NJ

Review:

Brian was informative, polite and knew exactly what the problem was within 5 minutes of viewing the door. He was patient and discussed alternatives to repair the door with my husband and I. I would recommend your company and Brian as a representative to anyone in need of garage door repair or replacement.

- JoAnn Cernadas

Service Provided:

Garage Door Opener Install

Date: 04/29/2009

Garage Door Opener Repair
Union, NJ

Review:

Brian did a complete rebuild of my garage door....He was very helpful explained everything completely and was extremely proficient in his repairs. Other than the price I was extremely pleased. Service was 5 star.... Price a 2.... A suggestion ??: Precision Door should have a variety of "rebuild" plans in order to fit within the confines of different budgets. If you had that as an option I would have no problem recommending Precision Door. Right now I would recommend...but would warn about the price

- David Barone

A Response from: Doug

Thank you Mr. Barone for your review. I'm pleased that you felt the service was top notch. I work very hard at hiring the best people I can find to represent our company. Every one of our employees are subject to background checks, drug tests and a 2 month training program before they are allowed in your home. This is done because garage door technicians have the ability to have the code off your garage door opener without you knowing, gaining access to your home. It amazes me to find people that apply for jobs with us are rejected due to a criminal record and are working for my competitors next week. Our pricing structure on door rebuilds takes into consideration we are the only company in the industry that warranties the parts for the life of the homeowner. By using the best parts in the industry we can assure our customers they will not need to take another day off work to re-fix the door 18 months from now. We have considered offering rebuilds using inferior parts to reduce our pricing structure but feel that being like most other companies is not in our customers best interest. In December of 2008 we instituted a customer review process on our website. Almost every one of our customers are rating us just as you have. We have a 97% customer satisfaction rating. When I get a review with a 3 star rating I look at it carefully. I will consider your review as a possible way to improve my business. Best Wishes, Doug Bencsko

Service Provided:

Garage Door Opener Repair

Date: 03/19/2009

Garage Door Repair
Union, NJ

Review:

I couldn't be more pleased with the service I received from Ben. Courteous, pleasant, knowledgeable, and efficient all describe him. It wasn't only the major job that I was pleased with but also the little things that he also saw to that made it a good experience. I would recommend Ben and Precision Garage Door to anyone in need of your services.

- Stephen Marcketta

Service Provided:

Garage Door Repair

Date: 01/27/2009

Garage Door Opener Install
Union, NJ

Review:

I forgot the tech′s name. The man who appeared is a young African-American. He was pleasant, helpful, and polite. He repaired the garage door. He did what he was supposed to do. Therefore, I shall call your company again.

- James Lutfy

Service Provided:

Garage Door Opener Install