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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9159 reviews, averaging 5.00 Stars:
Morris Plains, NJ
Product:
Pompton Plains, NJ
Brian arrived on time, explained how he would fix our problem, gave us options to consider, and did the job quickly. We could not be more satisfied with his professionalism or his good nature
- Susan and Paul Mahler
Ridgewood, NJ
I have dealt with you guys before too and I am very satisfied with your service and your technician are very knowledgeable and polite.
- Robert Farooqui
Westfield, NJ
Look no further than precision doors New Jersey for professional, curteous, prompt, quality service. #GaragedoorrepairNJ
- Lisa Serme
Product:
Butler, NJ
I have used your service before and was very happy so I chose you again. I was pleased that service was the same day and early. John the technician was polite knowledgeable and informative. He completed the work quickly and explained what was to be done beforehand and explained the new equipment when finished. Thank you
- ginger amero
Product:
Service Technician Team : John D
Montclair, NJ
Woke up on a Sunday morning and my garage door wouldn't open! Tried on my own by pulling the emergency cable, but the darn door didn't budge. Did some research, called Precision, and about an hour later someone was at my house helping me out! I was presented with options, and after almost two hours of hard work, including re-attaching the bar/railing that had fallen off the wall and reinforcing it with brackets and bolts, and putting in some new rollers, the door was opening and closing as good as new. The service person did a great job -- he even cleaned up! It wasn't cheap, but with Precision you pay a premium price for a premium service, and it was worth it for me!
- Scott Kessler
Wayne, NJ
Luigi was very professional, knowledgeable, and friendly. He came by on a Sunday evening and installed my garage door opener. He did a great job installing it and then showed me that everything was working. Overall, it was a very good experience.
- Chris Shanahan
Sparta, NJ
Josh paid us a visit last week as we were having an issue with our garage door opening/closing. Josh called ahead of time and showed up for service at the promised time. Josh identified the issue and presented us with options. Josh performed the needed work and the garage door has been operating fine once again. THANK YOU JOSH !
- Francis Bliss
Stanhope, NJ
From start to finish, service was prompt - service provided by Rob was flawless from estimate to completion . He was informative relative to the service needed and knowledgeable .The job was completed in time he specified and he helped with entering new codes - Precision was recommended to me by my daughter , who had 3 garage doors installed....very glad I listened to her.
- John Mueller
Bloomfield, NJ
John was prompt, polite, and professional. He explained everything clearly, what was wrong and what the repairs would cost. Very pleased with the experience (and happy to have a garage door that works again).
- Rick Wright
Morristown, NJ
Every aspect of the process was wonderful. Easy to schedule an appointment - my details were quickly noted on the call. The email noting the appointment was clear and showed the technician who was to do the work. When assessing the damage, I was told that the parts needed to replace the springs was covered by my previous warranty and the separate issue related to my opener was quoted and explained clearly. The work was performed quickly. All done without any hassle. Do not hesitate to use!
- David Quirk
Product:
Service Technician Team : Kevin S
Hackettstown, NJ
Chris was very polite, professional, and knowledgeable. He installed a new liftmaster garage door opener. We are very pleased with the service and results, & highly recommend PercisionDoors.
- Charles Milani
Product:
Montclair, NJ
Very impressive service! Joshua was very knowledgeable, and saw right away what the problem was. He fixed it and gave me advice on how to make sure the problem doesn't occur again. Will definitely recommend them!
- Amanda Hughley
Ringoes, NJ
We had our garage door repaired yesterday by Louis Rowek. He gave us an honest assessment and options that would be best for the repair as well as a long term fix that included a ten year warranty. We couldn’t of been happier with his service! He even took the time to stick around and help me set up the app on my phone. I highly recommend him and will definitely be asking for him in the future.
- Scott Famulare
Berkeley Heights, NJ
Thank you to John for his help with our repair issue.
- KK
Bedminster, NJ
Great service! Pleasant, efficient serviceman.
- kathleen gibbs
Chester, NJ
Service was very good. Chris communicated well so that I wasn't wondering where in the time window he would arrive. He was informative and clear about what needed to be done. And he was cheerful despite the bitter cold. Prices seem a little high, but I feel like I can trust the work.
- Nancy Spady
Product:
Long Valley, NJ
Christopher Karnacewicz is a very nice person, explains things and performed his task with perfection even thought is was 2 degrees outside. He is an asset and a good ambassador to your company. thank you
- Mark & Cindy Spratley Sr.
Product:
Ridgewood, NJ
Luigi came by on this freezing day and fixed my garage door problem. He was very professional and friendly. He explained everything he did for me clearly and I found that helpful. A very pleasant experience. If we ever have issues again, we will be sure to request Luigi.
- Derek Veenhof
Dumont, NJ
Luigi was very competent and kind! He did an awesome job explaining the job required and costs involved. I've dealt with other providers in the past who were not as professional and knowledgeable as he was. Highly recommend Precision!!
- J Zampas
Product:
Ramsey, NJ
I chose Precision because when my door broke previously, they came immediately and provided stellar service. This time, when I need to replace the garage door pad, they were the only ones I considered. They came exactly at the time I chose, and were courteous, professional, and knowledgeable. From the moment I booked the appointment, they communicated with me proactively, even with the impending threat of a bad snowstorm! Luigi called me to say he was on the way, and explained all of my options for the job. I could not have been happier and will call them again for ALL of my garage door needs!
- Edie Weinthal
Product:
Bloomingdale, NJ
Joshua and Vincent arrived on time. Analysed our issue quickly. I decided to install new opener. Project was completed, operation instructions explained, And key pad and car links programed. Old opener taken away. Joshua did a great job.
- louis lombardi
Westwood, NJ
Good bunch of guys courtesy and professional
- Neil Weinstein
Scotch Plains, NJ
Garage door was not working. I called Precision and within minutes received a text confirmation of my appointment for the same day, then a text giving me the name and photo of my technician. Kevin and trainee (Phil) called to say they would arrive in fifteen minutes. My problem was diagnosed and repaired (new springs, new rollers, etc) in less than 45 minutes. Kevin and Phil were polite and thoroughly explained all options in a way that I could understand. Kevin also had to listen to my frustration with another garage service that had wasted three weeks of my time, scheduling appointments for which they didn’t show, etc, and he even apologized for THEM that I had gone through so much bad service! I highly recommend Precision!
- Janice Lenehan
Product:
Service Technician Team : Kevin S
Fair Lawn, NJ
I did not use your company because your quote to fix my problem was three times more than another company. I could have bought a new door and had it installed for slightly more than what you wanted for just fixing the door.
- Betsy Kestendaum
Florham Park, NJ
Several of my neighbors have used your service ,based on their positive comments I called and scheduled an appointment for an estimate to replace my garage door & motor. Appreciate the fact that everyone was very professional & helpful. Look forward to having the work completed.
- Sandra Wynne
Caldwell, NJ
Erik was very nice professional and competent! He discovered a much needed repair that was missed in the last few prior maintenance visits by your company! ( without which could have resulted in the hardware for each bay on the ceiling of garage falling down!
- Steven & Amy Kruvant
Product:
North Haledon, NJ
Real Pros
- Dennis Gemma
Highland Lakes, NJ
Called and had service within hours on door I purchased 13 years ago. The serviceman Chris was excellent, explained everything, and was knowledgeable. I highly recommend your company.
- Kim Horn
Product:
Harrington Park, NJ
We would not use anyone else ! Professional and courteous. Highly recommend and would give them higher than a 5 for performance. Thank you
- Chris
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.
- Prashant