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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Ben and Mike did an excellent job in repairing the molding around the garage door. They were very accomodating to my needs and ensured that everything was working fine.
My compliments to a fine company you run. All small business should model your; ie, immediate service; calling prior to arrival; follow-up after the call, etc. It's not what you see today with small business. My compliments to you and the people you employ. I'll recommend your services to people I know.
Thank you,
Mary Ann
My compliments to a fine company you run. All small business should model your; ie, immediate service; calling prior to arrival; follow-up after the call, etc. It's not what you see today with small business. My compliments to you and the people you employ. I'll recommend your services to people I know.
Thank you,
Mary Ann
–Mary Ann DeRosa
