Comments:
Online
submission
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Ron was great. He came out in a snowstorm, late in the evening. Very professional and we really appreciated his hard work, especially as it was so cold. This was the second time we used Precision Garage Door to repair our door. Last fall we replaced the motor. This time a cable broke and when Ron came to inspect the door/hardware, he discovered we needed new cables, pulleys, rollers and springs. In addition we did not have safety cables in our springs so we were very lucky the old one didn’t damage our car when it broke. Ron was very thorough and helpful. We were disappointed that the initial tech person gave us no indication that there was any wear on the cable when he replaced the motor. As a matter of fact, his inspection sheet gave us good checks on all parts except the motor. Had we known last fall how bad things were we would have replaced everything at once. As I said before, we were lucky no damage was done to our car when the cable snapped. Ron took the old cable with him and hopefully showed the previous technician. Ron said the cable had been wearing out for many years so it was something the first tech. should have seen.
–Tricia
Service Provided:
Garage Door Opener Install
Technician:
Ron