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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Telephonesubmission
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Customer named Cathrine Douglas called to show appreciation for Tim on the work he did.
She said, "He was here Thursday. He did a superior job and we were very pleased with the service. He is capable, and explained everything, which we really appreciated. The door is working so easily now and we are very grateful."
She would like everyone to be aware of this and for him to be thanked.
She said, "He was here Thursday. He did a superior job and we were very pleased with the service. He is capable, and explained everything, which we really appreciated. The door is working so easily now and we are very grateful."
She would like everyone to be aware of this and for him to be thanked.
–Cathrine Douglas
