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about Precision Overhead Garage Door in:
Wayne, NJ
Precision Overhead Garage Door of New Jerseyhas received 380 reviews, averaging 4.92 Stars:
Wayne, NJ
Product:
Service Technician Team : Kevin S
Wayne, NJ
New door looks great! Installation was very smooth and clean. One things is that the noise is louder than the old door when the door is opening and closing. I would like someone to recheck the door regarding the noise.
- Jack Yamaguchi
Dear Mr. Yamaguchi, Thank you for taking the time to review our company. I am happy to hear the installation was smooth and clean. I know we have already contacted you regarding the noise and we have been back to your home to resolve it. Of course a brand new door should not be more noisy than an old one. If you have any future problems please don't hesitate to contact us directly at 888-616-9021.
Product:
Wayne, NJ
I truly appreciated the easiness of arranging the appointment as well as the professionalism of the technician.
- Kim Rom
Product:
Service Technician Team : Kevin S
Wayne, NJ
I had a great experience--same day service, which was terrific. My technician, Brandon, was very knowledgeable, friendly and helpful. I got a whole new system for opening my garage that solved all the issues I was having, plus gave me some useful extras--all done quickly and professionally.
- Ilene S.
Product:
Wayne, NJ
Had springs and garage door opener replaced. Precision was able to send a technician within a day of calling. Our technician knew exactly what was wrong and presented our options clearly. He worked efficiently and safely despite the freezing weather that evening. The door is working perfectly now. We are very satisfied and will continue to use Precision.
- William McMillin
Wayne, NJ
My garage door went down and they were able to get out here and fix my door quickly. The installer showed me that the previous motor was bad and needed to install a new one. He installed it quickly and took the time to explain everything to me when it was complete
- Mike Taibl
Product:
Wayne, NJ
Pete is great! Prompt service, efficient, knowledgeable.
- Jules Scheck
Product:
Wayne, NJ
James came to service my door. He was very informative, courteous and professional. Although I spent more than I would have liked to, my door was repaired quickly and professionally. Thank you for great service James.
- Donna Cavallo
Product:
Wayne, NJ
A job well done. Lou is a good employee and technician. Thank you
- Cheryl Silver-hatala
Wayne, NJ
Outstanding service all along, from the call placed till the end of the job. The tech was great and explained every step in details. Well done
- Gus Hussein
Product:
Wayne, NJ
Five stars 1. Same day service 2. Greg called ahead as to his arrival time and arrived on time 3. Greg came prepared- he checked the history of the unit and last battery repair 4. He listened and respected my concern about battery performance 5. He explained what he and the company could do and what I could do to be alert to any future problems 6. He was personable and efficient 7. I'm impressed again and will recommend you to friends.
- Gary Ricart
Product:
Wayne, NJ
We had this service three times. We were satisfied with first two services and technicians. However we are not happy with our last service which was yesterday. The technician fixed what we asked for, and then we asked something else about our garage door. He seemed that he had no time for this and he didn't perform the through analysis about the condition of the garage door. We asked couple questions and he seemed that he was overwhelmed. I am not sure if I call same company or try a new one. Thanks Ayse
- Ayse Edeer
Dear Ayse, I am sorry to hear about your recent experience. We have spoken with the technician and expressed the importance of being thorough and addressing all of our customers concerns. This behavior is not acceptable for our technicians and I can assure you we will address this. We hope you choose Precision in the future. Thank you for your business.
Product:
Wayne, NJ
Kevin B did an excellent job repairing my garage door in a timely and efficient fashion. I am completely satisfied with the service he performed.
- Ted and Susan Mussano
Product:
Wayne, NJ
Great service...very professional and a great clean up....would highly recommend!
- Bob Crane
Product:
Wayne, NJ
Drew called about 15 minutes before he was coming and arrived right on time. He looked at the garage door. Found the problem. and explained my options on how to fix it. He repaired it fast and quickly and explained to me how to maintain it correctly. It was a great to have a service tech like Drew come to my location. Keep up the good work and when I am ready for a new door I will contact your company. Thanks.
- John Ferrarella
Product:
Wayne, NJ
I am very happy and satisfied with work.
- Molly Varghese
Product:
Wayne, NJ
Superb customer service from start to finish. Would highly recommend their services as they stand by them 100%.
- Robert Fass
Product:
Service Technician Team : Kevin S
Wayne, NJ
One Word " Perfect "!!!!
- Kevin Lee
Product:
Wayne, NJ
Doug I am very happy! Your men did a fabulous job on my home.
- Peter Opirhory
Product:
Wayne, NJ
Excellent service. Thanks. Noal
- Noal Solomon
Product:
Wayne, NJ
I called in the morning and was able to get a technician to respond in the afternoon. Everything was explained clearly on what needed to be fixed and the cost. The work was done quickly and the tech showed me what was replaced before receiving payment. Very satisfied with the service I received.
- Brian Metzler
Product:
Wayne, NJ
Pete and Kevin were very through, they reviewed the problem and made sure it was corrected to the best of their ability . Also informed us that a silicone lubricant would be best to use when needed. Very polite and courteous. We are very pleased and happy with to do business with Precision. We would recommend your company to our family and friends. Terry
- Teresa Ferrito
Product:
Wayne, NJ
Lou was very nice and very pleasant to deal with. He did a good job for us. The drive gear on our garage door opener had shredded from use and the door no longer lifted. Lou took the time to make sure it was done properly. We would recommend your company to others. We saw your ad in the money mailer.
- Irene Walter
Wayne, NJ
I had two garage doors replaced in my home. The installers arrived on time and did a high quality installation very efficiently. I would not hesitate recommending Precision to friends.
- Scott Heavner
Product:
Wayne, NJ
The service was excellent. The young gentleman new right away what was wrong with the doors. It turns out when we purchased our new unit last year there had been some problems with the batch of garage door openers during that time.
- John Kulick
Product:
Wayne, NJ
Service tech was personable and efficient.
- Vincent Cina
Product:
Wayne, NJ
The service man did an excellent job. He explained everything and was very courteous. We are extremely happy with the new garage door opener and the professional workmanship.
- David Newingham
Product:
Wayne, NJ
The technician was prompt and knowledgeable,provided excellent service in a very timely manner.
- Joesph Pazzano
Product:
Wayne, NJ
Called Precision because my exiting opener was making strange noises. They scheduled an appointment for me the same day I called (on a Saturday). Within a few minutes James called me with a rough ETA, and then called me when he was 30 minutes away. He examined my opener and gave me a no-nonsense, honest appraisal of the condition of my opener. I decided to replace the opener, and James was finished within an hour. He then spent plenty of time reviewing operation / maintenance procedures. I am very satisfied with the total experience (5 stars), and would highly recommend Precision for repair or replacement work.
- Michael Carlucci
Product:
Wayne, NJ
Lou, the service rep was terrific - prompt, friendly and able to diagnose the problem quickly. He then explained the options and cost. Once we decided on the repairs, he had it completed in under 45 minutes. I would use the Company and Lou again, without hesitation.
- Michele Borger
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin called 1/2 hour before coming and arrived on time. He as very polite and knowledgeable.He quickly diagnosed the problem, reprogrammed the opener and replaced the defective keypad. I give Precision 5 stars and will recommend the company to friends.
- Larry Bird