Garage Door Repair in Paramus, NJ - Page 4

Ron Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The main spring on our garage door broke on a Saturday night and I honestly did not know where to go, so I looked on the internet and after a couple of other sites, I came across yours. I was impressed by the information on the site and called, not really thinking anyone would be answering at that time of night. A pleasant woman answered and walked me through the process of getting my home information, the service I needed and scheduling an appointment on Monday morning. I was very impressed by the follow up of an email to confirm the appointment, along with pictures of the technicians, and a promise that the technician would call on Monday when he was on his way. Your website was filled with information about your company and personal backgrounds of your workers which I found very unique and reassuring since I really was just hoping that I made the right decsion. As promised, on the morning of the service, the technician called(I don't remember his name...I think it was Ron A. ....my wife was home during the repairs)and showed up right on time. The work was done professionally and under 2 hours, and the technician explained over the phone to me some additional parts needing replacement (the assembly was a few years old, so replacing those additional parts seemed the right thing to do and not just padding a bill). I ended up paying more than I was originally quoted, however, the woman who first took my call could not have known the extent of the repairs, and what she did quote me was accurate. Afterwards, the technician left a packet of information explaining what was repaired, explaining the quality parts used, and a 5 year warranty. I generally do not mind paying a little more if I feel I am getting high quality and service, and from beginning to end, I felt your company provided it. Additionally, I commend your team for doing everything possible to get and retain a customer....that's rare these days.

Andrea Guidetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was very punctual and professional.

robert cammarano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys.

robert cammarano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door opener installed today by technicians Ron Afflito and Marc Santos. I am very satisfied with their work, they are great guys that walked me though the whole installation and were very helpful. I would recomend them and this company to anyone that needs garage door work. Thank you again guys. Bob

stuart young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the service we received from Tim. He was competent, knowledgeable, and very nice. He definitely aimed to please. 5 stars for Tim.

Joyce Cochran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was personable and knowledgeable; he installed the necessary equipment efficiently.

Paul Falzone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good clean work. Tries to create more business but not pushy. A bit pricy for the work I had done. Also need to read fine print on their coupon mailers as to free estimate.

debbie stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had called the company because my door was not opening and closing. I had Scott come to my home after inspecting the problem he recommended that a new garage door opener be purchased as our other unit was 12 years old. He showed me that the springs had some wear and if the sensors had been replaced (which I said was not the case) it would be more efficent to buy a new unit. I agreed to this but he did not tell me until I questioned him afterwards and the job was complete that the springs and pulleys were not included and were a separate package. I also did not receive the packet of info. with different packages until after the job was completed. Do be honest he was efficient, clean about his work but I was not happy because he was not upfront about what the charges included and what was "extra". I would not call your company back again as I do not appreciate surprises. For the amount I paid it should have included the extra hardware.

Isabell Kurlan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon did a fine job. Thank you.

Fred Buff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was prompt and courteous thank you for the nice work

Paul Bonisealli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very Pleased and satisfied with MIke and Precision!

Paul anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good professional job. Neat. Very satisfied.

Paul anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good. Totally explained in detail all aspects needed to reach my decision. Nice gentleman.

Mr. Michael Bozza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At seeing the replacement parts, I saw the Better Quality (GOD JOB)

john foerch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

he was very good and communicated his diagnosis very well

TENDLER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the best workers I ever had at my house

John Scardina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was excellent and I rate it 5 stars. When I called for service, the person I spoke to on the phone was courteous and helpful and I was able to get a technician the same day. Stuart arrived earlier than I was told he would arrive whuch was great. He was very knowlegdeable, courteous and did an excellent job repairing the problem.

ALBERT NAHUM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

BEN IS A VERY NICE YOUNG MAN!

Bob Karp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did an excellent job, would recommended them to anyone.