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Marc M
Tech ID#: 74
Reviews: 52
Average: 4.98 stars
Background: 6/21/2017
Drug Test: 6/17/2016

Marc M

Installer
Marc M has received 52 reviews, averaging:

Marc M's Bio:

Marc grew up in Dutchess County, NY and graduated from Roy C. Ketcham High School in Wappinger Falls, NY. He is the second of four children. He enjoys spending time with his friends and family, exercising, and playing video games. Marc is an avid fan of the New York Jets and Formula 1. He resides in Passaic County with his girlfriend.
Review:

With over 17yrs in retail and customer service myself Your employee Mark Mackenzie is by far one of the nicest person I’ve come across. His customer service skills far exceeded that of any other tradesmen I’ve had come out to look at my door.... he is sure an asset to your company. Very meticulous and informative of what was wrong and what was needed to be done to fix the issues... I’m glad I contacted your company to take care of my garage door issue
Shaun Rust
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Five stars
Stephen Leavy
Service Provided:
Garage Door Repair
Review:

Fast and efficient service. The technician was professional and pleasant, he quickly fixed our garage door.
Karen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service. Was extremely confident with who was coming to do the service. Sending an email with the oictures of your technicians showed us how professional you are and how you are concerned for your customers.
Joseph Cuccinelli
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Marc Mackenzie did an excellent job. I gave a 5 stars for the job. Thanks a lot.
Manny Angeles
Service Provided:
Garage Door Opener Repair
Review:

This was my first time using Precision Door and I was very pleased with the service. Mark was the technician and he was very polite and completed the work in a very professional manner, on time. I would definitely recommend Precision and would definitely call them again if needed.
Joan Hotchkiss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mark was the consummate professional was in-and-out within an hour.
Anthony Christiano
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We installed our new steel garage doors last summer to replace the old wood ones. The new doors run much more smoothly and a lot more quietly! The technician was very friendly and did a great job. When I recently reported some problems with the keyless pad, the service line set up an appointment in a timely manner and the technicians came very quickly and solved my problem. It’s been a very pleasant experience from beginning to end!
Kai C
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast and reliable service.
Mark Grossberg
Service Provided:
Garage Door Repair
Review:

Five star
Louise Pitkin
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Everything is always perfect with Precision. Always on time, always courteous, always professional.
Nussman William
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Definitely 5 stars. I chose precision because I have had them at my home in emergency situations and they were always there. I now need new doors and Mark is truly a professional. He went above and beyond in helping me make a decision. Thank you PRECISION
Linda Lipton
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

I would highly recommend Precision. I called and got an appointment the next day. They were on time explained everything gave me two options that were detailed and easy to understand. It is a nice change to work with a company that shows up and no hidden charges.
Kim Anglehart
Service Provided:
Garage Door Repair
Review:

I was very happy with Mark. he was professional, knowledgeable, and kind. I would highly recommend Precision.
Kelly Sutliff
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional and great service .
Susan Palumbo
Service Provided:
Garage Door Opener Install
Review:

I had 3 garage doors and 3 openers installed , they were installed to perfection, Ken and his co worker did an excellent job , no mess to clean up after they were done, they were respectful, courteous, and explained everything I needed to know, it was professionalism at its best , they come highly recommended if i could give 10 stars I would , thank you guys great job
Manny Antunes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mark was very professional and made the extra effort to accommodate me
Donna Troop
Service Provided:
Garage Door Repair
Review:

Have used precision in the past. Moved, needed them again. appointment made, available opening Sunday Afternoon. Mark, the technician, was courteous, professional, on time. within an hour all repairs made, and did a great job. Highly recommended.
Stuart Crepea
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick, efficient, and professional service! We were having issues and Marc came out within a few hours of my initial call. He presented and explained all of our options and helped us review pros/cons to make an informed decision. Very pleased and would recommend. Thank you!
Jennifer W
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician Marc MacKenzie was well informed and solely recommended what was necessary to repair my garage door. I also particularly liked the options and pricing Precision afforded me.
Cruzer
Service Provided:
Broken Garage Door Spring Repair
Review:

Marc M. did everything right. He called when he was enroute to my house and was well within the scheduled window. Marc presents himself well. He is a gentle person who is polite, caring and knowledgeable in his craft. Safety and security is very important to us and Marc checked off those boxes in my eyes. First time customer of Precision and we’re very satisfied. Will definitely call again.
Patrick Kelly
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Marc was punctual, professional, fair and extremely knowledgeable. He is definitely an asset to Precision. Thanks Marc - Great job!
Brian Donnelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As usual, a service person arrived, and early, to take care of the repair in a timely and friendly fashion.
Denise Cauchard
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Mark came on time and was more than capable of fixing our problem. Thank you for your service.
Floyd Nicholson
Service Provided:
Garage Door Opener Repair
Review:

Came on time and fixed the issue within 10 mins... great company.
Moeen Haq
Service Provided:
Garage Door Repair
Review:

As always, I am pleased with the service. Mark, the employee who came to my home was professional, pleasant, and very courteous!
Paula Wey
Service Provided:
Garage Door Opener Repair
Review:

Arrived promptly and fixed problem in 5 minutes. Could not ask for more.
Sue Sch
Service Provided:
Garage Door Opener Repair
Review:

We had our garage doors installed by Precision in 2009. I called this morning to make an appointment to get our garage door spring fixed. They said they could come today between 12-4 and they would call 30 minutes prior to arrival, which they did. The repair person who came was extremely polite, honest and professional!! He even let me know that some packages were delivered by the garage and he brought them in for me. He did an assessment of the problem and quickly came up with 3 estimates and I chose the option that was right for me and then he quickly did the work and our garage door is now working perfectly! I did not feel he was trying to get me to pay for extra work. He was very honest about the other door which he said was working very well and did not need anything. He also had an ipad type device where he could quickly price out the options and also take my credit card. Thank you!
Dale Staunton
Service Provided:
Broken Garage Door Spring Repair
Review:

Marc did an excellent job fixing our garage door. He was very knowledgeable and efficient. We would absolutely recommend Precision in the future.
Maegan Olsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service rep was pleasent to work with, customer service oriented, and did excellent work.
Richard Nelson
Service Provided:
Garage Door Repair
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