Jon was very helpful and understood our needs for a quieter garage door. He knew what he was doing in installing the new motor.

- Azmeena Ladha

Garage Door cable snapped at 6:00pm on a Friday night; called Precision Saturday at around noon, explained the problem. I was told by the Pompton PLains location that they could handle the problem and get someone to my house between 2:00 and 6:00. Immediately after hanging up, the appointment was confirmed via Text and e-mail so I knew there would be no miscommunication about the appointment; this was followed up by a text from the Service Manager (Rob). They assigned the work order to their Service Tech, Jon Wilson who called me at 1:40 advising he was 25 minutes away (arrived at 2:05); I also received confirmation messages from Precision that Jon was on his way. Upon arrival, Jon and I reviewed the “problem door” as well as the 2nd garage door. He inspected both doors and gave me 3 repair options (Good, Better, Best); we selected the “Better” option. Jon immediately went to work and kept me informed what he was doing and changing/fixing (we had him replace the Springs, Cables, Rollers, and secure Railing brackets that came dislodged when the cable snapped). I have to say, Jon was EXCELLENT and was extremely attentive to his work, and checked everything THOROUGHLY upon completion, went over everything with me and asked if I had any questions. Can’t put enough praise on Precision and especially Jon for his excellent work and HIGHLY RECOMMEND Precision if you have any issue with your garage Door!!

- Bob Schaefer

Tech was great. Came early. Clear on the issue and quick battery replacement.

- Miguel Batista

Jon Wilson is very nice and helpful. He patiently explained in details, and made the job done professionally in a timely manner. I highly recommend Jon and the company Precision.

- Suzan He

I chose Precision based on other reviews and the fact that they are available 7 days per week. I am glad I did! Called on a Wednesday and had my new opener installed on Saturday. Johnathan was my technician and he was awesome!! I received three choices and picked the one that best matched my needs and budget. Johnathan had my new opener installed in less than two hours. I highly recommend Precision Garage Door!

- Howard Spellman

Jonathan Wilson was my technician. He evaluated my problem itself and in addition reviewed the overall health of my garage system. He identified the issues and offered multiple options in how to handle them. After my decision on how to proceed he did an amazing job doing the work and was receptive to all my questions and concerns.

- Keith Harris

Super easy and convenient online scheduling with regular txt updates. The technician, Jonathan Wilson, arrived on time as promised. Jon was courteous, friendly and professional. He quickly diagnosed the issue to springs, pulleys and cables, performed the repair quickly, and my garage door is back in service. Good experience.

- John Pontillo

Very satisfied with the service provided. John was very professional, arrived on time and gave me a complete run down of the work he did to tune up our garage door. We are a longtime customer of Precision, and have recommended family and friends. Thank you!

- Claudia Ann Lukac Nye

One of the cables snapped on my door. I opted to replace the ancient cables, springs and rollers. Communication was great throughout. Repair was completed quickly. Jonathan the tech was courteous and professional. Thanks!

- J Kang

Jon was polite and professional, of course, but what counts more for me is his knowledge, competence and honest integrity. The best!

- Helen Daniels

Jon did an excellent job. He explained all my options. The work was completed in a timely manner and he went over everything after he was finished.Great job. would definitely recommend Precision.

- Jeanne Hamill

Fantastic service - Jonathan worked with us to find the best option to install a new garage opener along with updated parts that were much better than the DIY that we inherited with our home. So pleased with our new garage opener and confident that it will serve us well for many years to come. Thank you for the exceptional service!!

- Rachel Hyman

You responded to my initial inquiry within an hour and set up an appointment to fit my schedule. You then contacted me to say a representative was going to be in my area earlier than expected if that would work for me. You sent an email and text to inform me who would be coming and when he would arrive. Jonathan Wilson introduced himself, was professional and explained what was needed to repair my garage door. He gave specific details and options and was able to complete the repair within an hour. I would certainly recommend your compny to anyone researching for garage door repairs. Theresa Salameno

- Theresa Salameno

I just had Precision Garage Door service an automatic garage door at my new home. I had used them previously at another home I had owned and after getting an exorbitant price from another contractor, I decided to call Precision again. I learned my lesson. I will ONLY use Precision from now on. Jon was efficient, professional, knowledgeable and they were reasonably priced. He didn’t try to sell me something I didn’t need and they will definitely be my first call from now on.

- Gail Galik

Precision lived up to their name from the moment I booked the appointment. Jonathan did a great job of assessing the needed repair and advising me on my options. He also did a great job with the repair and making sure the door was clean before he left. I would recommend them to anyone.

- Julio Vasconcelos

My second visit with Precision and I am very pleased to say that services were outstanding Spain Rob explained all steps and repairs and was very professional. I fully recommend Precision.

- Lloyd Young

I want to tell you that Jonathan went above and beyond..He was exceptional and spectacular and you're very, very lucky to have a technician like him. He's great very professional..He went through everything…he told me from top to bottom what was needed and offered me different options and plans… he is just marvelous. He was fast efficient and clean. I have never been so happy, over the top pleased with repair work… I was also pleased how fast you were able to get here to service me…thank you again for really wonderful fabulous service.

- Sandy Goodstein

Friendly, professional service. Reliable and on time. A+

- SAN

As a return customer, we can say that Precision Garage Door Service provides exceptional service. Our service technician today, Jon, was extremely knowledgeable, courteous and professional. He took the time to explain what was needed, answer all our questions and give us options for repairs. Never any high-pressure sales pitch, just great work, great employees and customer service. We would recommend Precision (and Jon!) to anyone.

- Joy S.

The website claims that it is a free service call, which actually means just the phone call. Once they are onsite they inspect your door and without doing any service, demand an $89 for the inspection !

- Cosmas Tzavelis

Hi Cosmas, Thank you for your feedback. We’re sorry to hear about your experience and understand how that could be frustrating. Our goal is to always be transparent with our pricing, and we apologize if there was any confusion regarding the service call.I would like to personally reach out to discuss this further and work together on a solution that addresses your concerns.Your satisfaction is important to us, and we’re committed to resolving any issues. Sincerely, Antonio M. Customer Experience Manager 888-616-9021 ext 2

Jon did a great job. Explained work and finished exactly as stated.

- Mark Nichols

Quick, reliable and competent service. Completed job morning after my call the prior afternoon. Johnathan, our service Tech, was friendly and knowledgeable and willing to work with you. Yes, I would hire them again! jkh.

- Jeffrey Hill

George and Renee A. Precision Garage door service is the way to go for ALL your garage door needs. They are professional, punctual and the technicians are courteous and knowledgeable. Jon Wilson,service technician is a delight. Not only is he efficient but he is also personable and will answer all of your questions.

- Renee Austin

Great technician (Jon Wilson) and excellent service. On time - explained everything - completed the job quickly and efficiently. Would highly recommend!

- Gale Fanale

Jonathan was outstanding! Prompt, knowledgeable and courteous.

- Anna Dovidio

the crew was very professional and and courteous. you lucky to have guys like Jon&John:)

- Mark Janiec

We have used your services before.

- Michael Helvacian

We called early in the morning and Jon Wilson was in the area and came within minutes to our home. Jon was very professional and courteous and explaind everything to my wife and I throughly. It was a pleasure working with him and should the need arise we will gladly call him back! We are very happym with the outcome!

- Phil Lucas

I had used them in the past. I was impressed then on now with the responsiveness and professionalism.

- Eileen Conte

I'm very satisfied with the service that Jon from precision door service did.he explained to me what was my issue with the garage door and was able to fix the problem. 100% satisfied with the service.

- Raul Camilo