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Tommy S

Tommy S
Inactive Employees
Reviews: 99
Average: 4.98 stars
Background: 4/22/2019
Drug Test: 4/23/2019
Tommy S has received 99 reviews, averaging 4.98 Stars:
1 2 3 4 5

Tommy S's Bio:

Tommy is a graduate of Pequannock Twp High School. He enjoys playing golf, basketball, and spending time with his family and friends. In his free time, he volunteers as a traveling basketball coach. His favorite sports teams are the NY Knicks, Giants, and Yankees.

Review:

Fantastic service! Not only is the website easy to navigate and tells you all you need to know about the company and what they do, the customer service is top tier. The tech expert, Tom Sackmann, who performed the service for me today was professional, genuine, and totally customer centric. After conducting about a 10 minute walk through, he provided me with multiple options to choose from, depending on what I was looking for. There was full transparency, trust, and from start to finish, my garage door was working perfectly within an hour. Great service, highly recommend, and don’t waste your time looking for “competitors”. Best. In. The. Game. Amazing!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Tom was very friendly, knowledgeable, accommodating and instructive. He called to advise ETA, and finished the job in the estimated time. Well done!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Precision answered their phone immediately . I had a Doc Appt and my car was stuck in my garage. I had a list of errands to complete. Call Precision, set up a SAME DAY appointment, lyft to Doc. When I returned I got a message that Tom was running a little late but was still in the window of time. Tom called a few min later to say he was on his way. Gave us three estimate, worked with our needs and got everything done in time for me to get my errands done. Bravo!

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Service Provided:
Garage Door Repair

Review:

Great job! Fixed my garage door quickly and got an appointment asap!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

I used Precision Garage Door Service because I knew they were local and did good work. I needed a new garage door opener with a battery back up due to increasing frequency of brown outs at my condo. The technician also diagnosed some issues with a spring, roller and the cables, so I opted in for the best garage door opener they had and replacement of parts that needed it to head off any future problems. The tech had everything needed on his truck and all work was done in 1.5 hours. Money very well spent.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Another excellent service experience for a repeat customer - thank you!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I needed a garage door opener to be installed as soon as possible. A technician named Tommy came in, looked into it, and installed it very quickly and professionally. I'm very satisfied with his service and I truly recommend this company.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Had a new opener installed. Thanks to installer Thomas Bachmann for his professional and courteous manner. Also after making my appointment with Precision getting an appointment for the next day. Keeping the customer informed from start to finish. Thanks for a job well done..

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Tech very nice

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Service Provided:
Garage Door Repair

Review:

The service was fantastic, the technician was incredibly helpful and straightforward. The work was completed same day and very quickly. I really appreciated the support. I would definitely recommend Precision to others and expect i will use them again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Great service knowledgeable technician

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Service Provided:
Garage Door Repair

Review:

Thank you Thomas Sackmann from Precision. Our garage door had become life threatening to our family: it fell down a few times; we were afraid to open it. Thomas Sackmann, the Precision tech, came on time, analyzed and explained the situation, did not try to upsell, and presented a detailed choice of 4 estimates with different repairs and warranty time-frame. We chose one, and two hours later, the door was fixed, and safe. Thomas manners and workmanship were impeccable. From start to finish, this was one of the best experience with a home repair company in NJ. Highly recommended.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I am extremely satisfied with Precision Garage Door Service and want to highly recommend them and their great technician, Thomas. He was friendly, courteous and very knowledgeable about the problem. I have used them before and will use only them again!!

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Service Provided:
Garage Door Opener Repair

Review:

Excellent. Friendly. Courteous and knowledgeable.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was very pleased with Tommy’s service. He called before arriving and was very knowledgeable. He remembered he was here two years ago. He gave me different price ranges to fix my problem. A great employee!

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Service Provided:
Garage Door Repair

Review:

Service Thomas was here and fixed the door problem. He is knowledgeable and very nice and polite. Thanks for hiring nice and competent professionals. Raquel

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Service Provided:
Garage Door Opener Repair

Review:

We've used Precision Overhead Garage Doors for Years. Youi always provide timely and quality service. Tommy the technician that serviced our door today was outstanding. He was Professional. Pleasant and helpful. He did a great job!!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Tommy and Justin were terrific! Precision came out within hours of my call and (as always) did a great job assessing the situation and offering options & recommendations.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Thomas is very knowledgeable and professional. He diagnosed the issues I was having with my garage door. He gave his recommendations and honored my decision. I will highly recommend your company for garage door services.

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Service Provided:
Garage Door Opener Repair

Review:

My technician, Tommy, was extremely knowledgeable and thoughtfully addressed my concerns. He made some very good recommendations towards correcting my issue. He was friendly and courteous. I would recommend for sure.

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Service Provided:
Garage Door Repair

Review:

On time, excellent service.

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Service Provided:
Garage Door Opener Repair

Review:

We had an excellent experience with Precision last week. We called and explained what we needed a new door, motor, parts for our garage in our new home. Precision arranged for a visit to give us an estimate. Tommy arrived on time talked us through the process, gave us a very fair estimate and even recommended that we didn't need to replace our door and they could make our current door work just fine. One week later he returned to install a motor, replace all the parts and made the door safe and operable and ready to use. He was very friendly, professional and knowledgeable. Tommy completed the job in around 2 hours and took extra time to make sure I understood how the door worked, safety features etc. He was also mindful and cleaned up all of the debris from the install when he was done. The company provides excellent communication when confirming appointments, tracking the technicians arrival etc. Tommy went above and beyond to make sure that the install went perfectly. We really appreciate the service and will refer our friends and family to Precision because of our positive experience with Tommy and the customer service representative over the phone.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our door spring broke and we could not open the garage. Tom arrived on a weekend, assessed the problem(s), offered alternatives, and finished the job in a matter of hours, while courteous, friendly, and professional the entire time. Easy to book, reliable timing, no hassle, efficient, no obligatory up sell. Thank you Precision and Tom for an excellent experience!

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Thomas was terrific, very friendly, knowledgeable and determined to do the job. My garage door now works very well.

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Service Provided:
Garage Door Repair

Review:

Thank you Thomas Sackmann for your excellent service and quick response. Your knowledge, professionalism and presentation were outstanding. You were extremely helpful to us to make the right decision. You did a great job on our garage door replace rollers, springs, cable, pulley. Highly recommend you to family and friends.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I am thrilled I found Precision Overhead Garage Door of New Jersey on Google. I am so appreciative of the very quick response, and especially that there is always someone who immediately answers the phone. Receptionist Sarah Thiel was wonderful to work with. She was always so pleasant, kind and accommodating. After initially speaking with Sarah, I knew I chose the right company! The text/email communications were phenomenal. I always knew exactly what was going to happen! I wasn’t home when technician Thomas Sackmann arrived but my husband very enthusiastically said he was A+++++ superb! He immediately saw what the problem was and gave my husband 3 options on how to proceed with the job. My husband said Thomas knew exactly what he was doing, got right to work, and with great “precision” completed each task with confidence and expertise. I spoke with Thomas on the phone and my husband and I appreciated his friendliness, kindness and upbeat personality! We would highly recommend Precision Garage Door Service to anyone who is looking for a highly professional and skilled company to get your job done in a very timely manner. Courteous, friendly and knowledgeable staff is definitely an added bonus to this company! Thank you!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Just finished my appointment today and what outstanding service from Tech Tom did on my garage opener explained everything clearly and gave my best options.. Thank you again for great service..

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Thank you for having an appointment available right away to fix my garage door that wouldn’t close. Dominic was early, knowledgeable, and efficient.

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Service Provided:
Garage Door Repair

Review:

We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.

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Service Provided:
Garage Door Opener Repair

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921