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Read what people are saying
about Precision Overhead Garage Door in:
Morris Plains, NJ
Precision Overhead Garage Door of New Jerseyhas received 83 reviews, averaging 4.98 Stars:
Morris Plains, NJ
Morris Plains, NJ
Xavier did a very professional job on fixing my garage door which needed new cables, new pulley and new rollers. It works like a dream now thanks again precision if I need you in the future, your first on my list.
- Richard Krehel
Morris Plains, NJ
We were very pleased with the service we received. The company has a good reputation and certainly lived up to it. The company was very attentive and customer oriented. We would definitely recommend them.
- J Nazimek
Morris Plains, NJ
Outstanding service and recommendations by Jonathan even though he is a Met fan. He explained each operation and provided comprehensive explanations for each of my questions.
- Joann Ciccone
Product:
Service Technician Team : Jonathan W
Morris Plains, NJ
David was very, very good at his job. Quick and easy, knew exactly what to do and how to fix the issue i was having. Will be using precision again without a doubt.
- Joe C
Morris Plains, NJ
David was honest, knowledgeable, caring, thoughtful and very credible as an overhead door specialist. He evaluated our complaint and discussed options with my wife and me. We agreed on the repair and it was installed in an efficient and timely manner. Good Company with personable and knowledgeable staff. Bob
- Bob Share
Morris Plains, NJ
David showed up on time, was knowledgeable, courteous and professional. Gave us a thorough review of current equipment, provided suggestions and did a great job very quickly. Would definitely call upon him again.
- John Ferdinandi
Morris Plains, NJ
Very happy with our new door. Also very happy with precision service and response. Installers were great and great communication with us. Ahead of schedule and we needed that because our previous door was inoperable.
- Jon Wright
Morris Plains, NJ
Exceptional service! Everyone I came into contact was courteous and friendly. The technician Louis was professional and friendly, diagnosed the problem and made the necessary repairs efficiently.
- Maria Gakos
Morris Plains, NJ
Hi: My recent experience with Precision Overhead was very pleasant. The tech, David Bryan arrived on time and listened to me explain the problem. He was courteous, knowledgeable, and proficient. He explained the proper solution and installed the necessary brackets. He also took the time explain other issues with the garage door that might occur in the future. I mentioned that I did not know how to open or shut the door manually and he took the time to show me (a few times) how to do so. David is an asset to Precision Overhead! I would recommend your company to my family and friends if needed. I was very satisfied with the entire process.
- Gerri B.
Morris Plains, NJ
Ethan was very pleasant and informative and gave me a few options for new motors for when we need to replace our existing one. One the review I had to select a service I had it didn’t give me a option for a service call. So I hit the first option so I could continue with the review.
- Julie Green
Morris Plains, NJ
Prompt and awesome service! Sean was knowledgeable and courteous.
- John McCafferty
Product:
Morris Plains, NJ
Ryan did a great job. Our garage door now works and it opens and closes so quietly. Ryan worked within the time frame we needed. Very professional gave good advice about the door. Morris County Mom
- Morris County Mom
Morris Plains, NJ
On time, knowledgeable, personable. Work was done cleanly and efficiently.
- Jeff Tukel
Product:
Service Technician Team : Brian H
Morris Plains, NJ
Sean Sotello called to let me know he was on the way. Arrived on-time and was very professional and knowledgeable. Will definitely be using Precision Garage Door from now on!
- Joseph Amelio
Morris Plains, NJ
Excellent service John did great work I’d recommend you to anyone who needs your service.
- Frank Marino
Morris Plains, NJ
Fixed the problem and is looking into what can be done with the damage done by opener
- Pat and Bob Melvin
Morris Plains, NJ
Very professional & knowledgable
- Patrick Young
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Service Technician Team : Kevin S
Morris Plains, NJ
Brian did an excellent job. He was Professional and concerned about completing the job to our satisfaction.
- Bill Coyne
Morris Plains, NJ
Everything went very smoothly from our initial inquiry requesting service, until the time our tech left after completing the repairs. Our tech was very professional and friendly. He did a great job. And response after our initial request was very fast! We would recommend your company highly.
- Joe Orlando
Morris Plains, NJ
Phil was on time, knowledgeable and did the repairs quickly.
- Philip Antico
Product:
Morris Plains, NJ
The service provided by Kevin today was great. He was a very attentive and helpful in the overall determination of the course to take in repairing our garage door. He took a lot of time to provide his best opinion and recommendation and we agreed on what to repair. He was incredibly patient and helpful. The job went quickly and he was very efficient. Overall, Kevin provided great service and work and represented the company well. Good Job.
- John Capalongo
Product:
Morris Plains, NJ
Quickly evaluated problem and repaired. Very efficient. Highly recommend.
- Jeff Tukel
Product:
Morris Plains, NJ
My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.
- Prashant
Product:
Morris Plains, NJ
Had to call Precision for help with garage door openers. they were quick, professional and solved the problem very quickly. I have used them in the past and would use them in the future. Eric the technician was courteous and was very professional. Thanks for being there when i needed you.
- Pat Mtchell
Product:
Morris Plains, NJ
Friendly, efficient. Diagnosed the problem quickly.
- SG
Product:
Morris Plains, NJ
Technician fixed a broken spring and upgraded hardware on an older 2006 installation. Came back for an adjustment in the motor so that door will stay closed. Chris was very prompt and courteous .
- Christine Lopez
Morris Plains, NJ
Looking for info on replacing Garage Doors--Technician was very helpful, knowledgeable & non-pressuring. He Will follow up on some questions & I will expect to hear from PRecision before I make a final decision.
- Barbara Morris
Morris Plains, NJ
Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,
- Joel Katz
Morris Plains, NJ
Very satisfied with everything.
- Adam Baker
Product:
Service Technician Team : Brian H
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin was the technician who done the job. Kevin was the same tech that 3 years ago did a big job when my garage system fell apart. He did his assessment this time for the existing problems & showed it to me. It was the very old rusty attachment to one side of the door itself that cuts the silver wires that goes through the door opening functions. He assisted the other side of the door which also was very rusty too. He changed those two parts. He informed me of the charges for replacing of those two plus the labor cost. He also checked the old job that was done 3 years & changed the wear & tear that was under the warranty at no changes. The whole job was done in 30 minutes. He sent the bills to my email from his IPad on the spot. Also l would like to commenting on the system of Precision Company from my callings for appointment till finishing the job . It makes me feel I am the center & important customer to please.
- Omaima Aboul Saoud