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Read what people are saying
about Precision Overhead Garage Door in:

Morris Plains, NJ

Precision Overhead Garage Door of New Jersey
has received 71 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Ryan did a great job. Our garage door now works and it opens and closes so quietly. Ryan worked within the time frame we needed. Very professional gave good advice about the door. Morris County Mom

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Ryan M Service Provided:

Garage Door Repair


Service Technician Team : Ryan M
Review:

On time, knowledgeable, personable. Work was done cleanly and efficiently.

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Brian H Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Brian H
Review:

Sean Sotello called to let me know he was on the way. Arrived on-time and was very professional and knowledgeable. Will definitely be using Precision Garage Door from now on!

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Sean S Service Provided:

Garage Door Opener Repair


Service Technician Team : Sean S
Review:

Excellent service John did great work I’d recommend you to anyone who needs your service.

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John D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : John D
Review:

Fixed the problem and is looking into what can be done with the damage done by opener

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Service Provided:

Garage Door Opener Repair


Review:

Very professional & knowledgable

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Kevin S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

Brian did an excellent job. He was Professional and concerned about completing the job to our satisfaction.

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Brian H Service Provided:

Garage Door Repair


Service Technician Team : Brian H
Review:

Everything went very smoothly from our initial inquiry requesting service, until the time our tech left after completing the repairs. Our tech was very professional and friendly. He did a great job. And response after our initial request was very fast! We would recommend your company highly.

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Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Phil was on time, knowledgeable and did the repairs quickly.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The service provided by Kevin today was great. He was a very attentive and helpful in the overall determination of the course to take in repairing our garage door. He took a lot of time to provide his best opinion and recommendation and we agreed on what to repair. He was incredibly patient and helpful. The job went quickly and he was very efficient. Overall, Kevin provided great service and work and represented the company well. Good Job.

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Chris K Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Chris K
Review:

Quickly evaluated problem and repaired. Very efficient. Highly recommend.

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.

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Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
Review:

Had to call Precision for help with garage door openers. they were quick, professional and solved the problem very quickly. I have used them in the past and would use them in the future. Eric the technician was courteous and was very professional. Thanks for being there when i needed you.

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Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

Friendly, efficient. Diagnosed the problem quickly.

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Chris K Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Chris K
Review:

Technician fixed a broken spring and upgraded hardware on an older 2006 installation. Came back for an adjustment in the motor so that door will stay closed. Chris was very prompt and courteous .

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Chris K Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Chris K
Review:

Looking for info on replacing Garage Doors--Technician was very helpful, knowledgeable & non-pressuring. He Will follow up on some questions & I will expect to hear from PRecision before I make a final decision.

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Service Provided:

Install Garage Doors


Review:

Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,

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Rob Z Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Rob Z
Review:

Very satisfied with everything.

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Brian H Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Brian H
Review:

Chris was very professional and a pleasure to work with. Arrived promptly, assessed the necessary repairs and completed the work in record time. A real asset to your company

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Chris K Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Chris K
Review:

Great service all around - from scheduling the appointment to timing of the service and quality of the work. I'd highly recommend you to anyone looking for knowledgeable, professional service on their garage door. Kevin B. the technician was helpful and knowledgeable, explaining the details and options clearly. You guys are true pros.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Thanks for the professional service and the military discount.

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Chris K Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Chris K
Review:

Kevin came to do an inspection & repair. One week later, Erik conducted a follow-up inspection and installed a new garage door opener. Both were friendly and highly professional. The only criticism was that the second tech was not informed about what happened on the first call. Outside of that, highly recommended! Keep up the good work.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Lou is very helpful and great to work with solving all problems.

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Lou R Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Lou R
Review:

Brian was exceptional in every category.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

I had my door repaired yesterday and worked with Tim. I was thrilled when he called me about one hour prior to arrival so I knew timing for the my Saturday. He was pleasant and friendly. When he arrived we discussed the issues and he actually informed me that the doors were cracked b/c they were incorrectly installed in the first place. His knowledge was incredible and so technical and detailed about both sides. His explanations were thorough and he didn't insist I purchase anything. He also, which I appreciated, told me costs of each thing we discussed as we discussed it and I made my decisions from there. I had no idea who to call and had three companies I called around to and decided on Precision as I saw it was a local company which is something important to me. I have to say I was so happy with the service and Tim and how well the call went I wrote his name down so when my second door goes (and it will) I will ask for him specifically! Tim well represented your company and should be an example for all of your employees on what a stellar technician should be. I wish I worked with people like Tim ... b/c it really isn't that difficult to be friendly, personable and work well with people when you are doing your job. My doors now work and I am incredible happy with the experience start to finish. My invoice was promptly mailed as well since the company isn't using printed invoices. Tim made me sure I would use Precision again and I greatly enjoyed working with him. A++++ for Tim and Precision.

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Service Provided:

Garage Door Repair


Review:

Kevin Nix your service. Technician was Very professional, happy with his service Will highly recommend him and precision To family and friends. Thank. You

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Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Gaetano was prompt, professional, and explained the job thoroughly and he completed it (in very cold temps) in the time he had estimated! Thank you! Please send me my receipt and detailed services for 1-28-2015 as requested.

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A Response from: Whitney

Dear Mrs. Gauff, Thank you so much for your kind review. We appreciate all feedback. Your detailed receipt has been mailed to your home and you should be getting that shortly. Thanks for choosing Precision!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Great Job, very quickly and clean. Friendly service. Thanks

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Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

Excellent service!! Came a day after I called and work was done professionally, cleanly and quickly.

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Rob Z is the best tech ever to come to my house. Friendly, goes the extra mile to do the job right, he can satisfy the customer and knows the business. 5 stars for Rob.

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Rob Z Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Rob Z
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Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

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Essex County

(973) 577-7920

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Hunterdon County

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Passaic County

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Somerset County

(908) 333-4087

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Sussex County

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Union County

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Warren County

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921