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about Precision Overhead Garage Door in:
Morris Plains, NJ
Precision Overhead Garage Door of New Jerseyhas received 74 reviews, averaging 4.97 Stars:
Morris Plains, NJ
Morris Plains, NJ
Ethan was very pleasant and informative and gave me a few options for new motors for when we need to replace our existing one. One the review I had to select a service I had it didn’t give me a option for a service call. So I hit the first option so I could continue with the review.
- Julie Green
Morris Plains, NJ
Prompt and awesome service! Sean was knowledgeable and courteous.
- John McCafferty
Product:
Service Technician Team : Sean S
Morris Plains, NJ
Ryan did a great job. Our garage door now works and it opens and closes so quietly. Ryan worked within the time frame we needed. Very professional gave good advice about the door. Morris County Mom
- Morris County Mom
Morris Plains, NJ
On time, knowledgeable, personable. Work was done cleanly and efficiently.
- Jeff Tukel
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Service Technician Team : Brian H
Morris Plains, NJ
Sean Sotello called to let me know he was on the way. Arrived on-time and was very professional and knowledgeable. Will definitely be using Precision Garage Door from now on!
- Joseph Amelio
Morris Plains, NJ
Excellent service John did great work I’d recommend you to anyone who needs your service.
- Frank Marino
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Service Technician Team : John D
Morris Plains, NJ
Fixed the problem and is looking into what can be done with the damage done by opener
- Pat and Bob Melvin
Morris Plains, NJ
Very professional & knowledgable
- Patrick Young
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Service Technician Team : Kevin S
Morris Plains, NJ
Brian did an excellent job. He was Professional and concerned about completing the job to our satisfaction.
- Bill Coyne
Morris Plains, NJ
Everything went very smoothly from our initial inquiry requesting service, until the time our tech left after completing the repairs. Our tech was very professional and friendly. He did a great job. And response after our initial request was very fast! We would recommend your company highly.
- Joe Orlando
Morris Plains, NJ
Phil was on time, knowledgeable and did the repairs quickly.
- Philip Antico
Product:
Morris Plains, NJ
The service provided by Kevin today was great. He was a very attentive and helpful in the overall determination of the course to take in repairing our garage door. He took a lot of time to provide his best opinion and recommendation and we agreed on what to repair. He was incredibly patient and helpful. The job went quickly and he was very efficient. Overall, Kevin provided great service and work and represented the company well. Good Job.
- John Capalongo
Product:
Morris Plains, NJ
Quickly evaluated problem and repaired. Very efficient. Highly recommend.
- Jeff Tukel
Product:
Morris Plains, NJ
My garage door was acting up, it would open without an issue but refuse to close. It wasn't a safety sensor issue, as I had inspected the sensors and nothing was blocking it's path. Dumbfounded, I called Precision as I have limited exp. with garage door openers. I spoke to Emily who was nice enough to give me an appointment time-block for the same day. She scheduled me with Chris for 2-6pm. Chris reached out to me literally an hour later (around 12:30pm) explaining that he can get to my house in 30mins. I was relieved as I had some grocery shopping to do and shoehorned the appointment in my schedule as I needed my garage door fixed. I received an auto confirmation text from Precision which included Chris' name, rating and short bio. I thought the bio was a bit much but still a nice touch as I guess it helps build rapport. Chris showed up exactly 30mins later, he greeted me and I explained the issue I was having with the opener. He instantly went into troubleshooting mode and counted the flashing lights on the back of the opener. I asked him if he knew what was wrong, he said he had a hunch but would like to open up the side panel before confirming -- this is something I appreciated. It exhibits the whole "measure twice, cut once" principle that I'm fond of. A few mins later Chris delivered the news, circuit board was bad and my gears were begin to strip. He explained my options in great detail so I could make the most informed decision as possible. After weighing out the pro's and con's, I decided it was best to opt for a new opener. The deal made sense because just the cost of repairs to my 20 year old unit would've been 70% of a newly installed system. Chris began his work and he was off to the races. All said and done, it took him about an hour. Not bad at all considering he: removed the old system and accessories (outside key pad, inside opener button, metal rail and chain), installed and configured the new system and accessories. He even replaced the brace/holder for the opener with a heavier duty material. Mind you, he did this with below freezing temps outside in an unheated garage all with a smile on his face, and on top, by garage was also spotless. Not a single strand of plastic, or debris in sight. He transported all of the rubbish/trash back to his van. He helped me set the new pass code for the opener and let me set it privately. The new opener functioned exactly like how Chris had said it would. He had mentioned that the new system would be a lot quieter than my old one, and he wasn't kidding. I was appalled and amused by how quiet it was. I was also pleasantly surprised of how quickly the turnaround time was. From me making the initial appointment at 11:30am to setting the pass code for my new opener at 2:20pm, it's clear Precision values my time. All in all, I'm very happy with Precision and am especially grateful that they employ such awesome people. I find them to be of great value and will continue using their services in the future.
- Prashant
Product:
Morris Plains, NJ
Had to call Precision for help with garage door openers. they were quick, professional and solved the problem very quickly. I have used them in the past and would use them in the future. Eric the technician was courteous and was very professional. Thanks for being there when i needed you.
- Pat Mtchell
Product:
Morris Plains, NJ
Friendly, efficient. Diagnosed the problem quickly.
- SG
Product:
Morris Plains, NJ
Technician fixed a broken spring and upgraded hardware on an older 2006 installation. Came back for an adjustment in the motor so that door will stay closed. Chris was very prompt and courteous .
- Christine Lopez
Morris Plains, NJ
Looking for info on replacing Garage Doors--Technician was very helpful, knowledgeable & non-pressuring. He Will follow up on some questions & I will expect to hear from PRecision before I make a final decision.
- Barbara Morris
Morris Plains, NJ
Rob was courteous and explained the problem and our options for the repair. Initially we were going to do just a part, but with the 'package discount' we tool the package deal. Thank you,
- Joel Katz
Morris Plains, NJ
Very satisfied with everything.
- Adam Baker
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Service Technician Team : Brian H
Morris Plains, NJ
Chris was very professional and a pleasure to work with. Arrived promptly, assessed the necessary repairs and completed the work in record time. A real asset to your company
- Mary jo Miller
Product:
Morris Plains, NJ
Great service all around - from scheduling the appointment to timing of the service and quality of the work. I'd highly recommend you to anyone looking for knowledgeable, professional service on their garage door. Kevin B. the technician was helpful and knowledgeable, explaining the details and options clearly. You guys are true pros.
- K. Fagan
Product:
Morris Plains, NJ
Thanks for the professional service and the military discount.
- Young Kim
Product:
Morris Plains, NJ
Kevin came to do an inspection & repair. One week later, Erik conducted a follow-up inspection and installed a new garage door opener. Both were friendly and highly professional. The only criticism was that the second tech was not informed about what happened on the first call. Outside of that, highly recommended! Keep up the good work.
- Eric Santaiti
Product:
Morris Plains, NJ
Lou is very helpful and great to work with solving all problems.
- Ankuo Meng
Morris Plains, NJ
Brian was exceptional in every category.
- Door install
Product:
Morris Plains, NJ
I had my door repaired yesterday and worked with Tim. I was thrilled when he called me about one hour prior to arrival so I knew timing for the my Saturday. He was pleasant and friendly. When he arrived we discussed the issues and he actually informed me that the doors were cracked b/c they were incorrectly installed in the first place. His knowledge was incredible and so technical and detailed about both sides. His explanations were thorough and he didn't insist I purchase anything. He also, which I appreciated, told me costs of each thing we discussed as we discussed it and I made my decisions from there. I had no idea who to call and had three companies I called around to and decided on Precision as I saw it was a local company which is something important to me. I have to say I was so happy with the service and Tim and how well the call went I wrote his name down so when my second door goes (and it will) I will ask for him specifically! Tim well represented your company and should be an example for all of your employees on what a stellar technician should be. I wish I worked with people like Tim ... b/c it really isn't that difficult to be friendly, personable and work well with people when you are doing your job. My doors now work and I am incredible happy with the experience start to finish. My invoice was promptly mailed as well since the company isn't using printed invoices. Tim made me sure I would use Precision again and I greatly enjoyed working with him. A++++ for Tim and Precision.
- John Capalongo
Morris Plains, NJ
Kevin Nix your service. Technician was Very professional, happy with his service Will highly recommend him and precision To family and friends. Thank. You
- Alex Gonzalez
Product:
Morris Plains, NJ
Gaetano was prompt, professional, and explained the job thoroughly and he completed it (in very cold temps) in the time he had estimated! Thank you! Please send me my receipt and detailed services for 1-28-2015 as requested.
- Cheryl Gauff
Dear Mrs. Gauff, Thank you so much for your kind review. We appreciate all feedback. Your detailed receipt has been mailed to your home and you should be getting that shortly. Thanks for choosing Precision!
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
Hi: My recent experience with Precision Overhead was very pleasant. The tech, David Bryan arrived on time and listened to me explain the problem. He was courteous, knowledgeable, and proficient. He explained the proper solution and installed the necessary brackets. He also took the time explain other issues with the garage door that might occur in the future. I mentioned that I did not know how to open or shut the door manually and he took the time to show me (a few times) how to do so. David is an asset to Precision Overhead! I would recommend your company to my family and friends if needed. I was very satisfied with the entire process.
- Gerri B.