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about Precision Overhead Garage Door in:
Rockaway, NJ
Precision Overhead Garage Door of New Jerseyhas received 84 reviews, averaging 4.90 Stars:
Rockaway, NJ
Rockaway, NJ
From the ease of making an appointment, to the quick turnaround and Shane, the technician, it was the best experience. Very professional and friendly I would recommend 100%.
- Michele Pollari
Hi Michele, We’re so glad to hear your experience was seamless from start to finish! Shane’s professionalism and friendly approach truly make a difference, and we appreciate your 100% recommendation. Thank you for choosing Precision Garage Door Service.
Rockaway, NJ
Ethan assessed the problems and laid out all the costs. He then sat down with me to go over each item and helped me tailor my repairs for immediate needs vs potential wear-and-tear repairs. He was patient in his presentation, and maintained excellent customer care. His thorough explanation and demo of the new system were great. I would recommend Ethan and the company. He is a great asset to the company and worthy of emulation.
- Nancy Bozza
Hi Nancy, We’re so glad to hear Ethan provided such a thorough and personalized experience! Taking the time to explain options and ensure you feel confident in your decisions is exactly what we strive for. Your recommendation means a lot, and we’re proud to have Ethan on our team. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Ethan T
Rockaway, NJ
I must say, Calling Precision to address my garage door opener was the right choice. From a previous service call, when they installed a new garage door opener, 6 years ago, the service then was excellent. Today, Ricky Christensen, came to adjust a separate door opener and he gave me several options on how to remedy my problem. He was polite and displayed professionalism in his assessment to execute the repair. Ricky represented Precision in a way that if he comes to anyone else, you can be assured Ricky will perform his assignment 100%
- Mildred And Mark Donatoni
Rockaway, NJ
Excellent Service and John explain each and everything related to garage door. I really appreciate the conversation with John. Thanks Mahesh
- Mahesh Patel
Rockaway, NJ
I have had Precision to install my garage doors on my home over 10 years ago and I was very happy with the service then and the same today . Ethan was great he was very helpful with explaining how to program as operation of such he even programed my cars to the door opener . Great service
- Brian Day
Rockaway, NJ
On time and throughly explained what the situation was and what was needed with suggestions. No pressure. Installed new opener. Fully explained how everything works and technology. Made certain I was comfortable with the new equipment. Would recommend his services.
- Barry Ryan
Rockaway, NJ
We were very pleased with the work that Ethan Tsirulik did to get our garage door working on such a cold day. He was very professional and safety conscious. We were also very pleased with the scheduling staff in arranging to have the work done at a time when we had both cars trapped in the garage. We have used Precision the last two times that we needed garage service and would recommend them to anyone needing this kind of service.
- Neil & Mary Weiss
Rockaway, NJ
Precision installed our garage doors 11 years ago and they were great. Yesterday one of the springs broke. I went online and made and appointment for this morning. Mike arrived promptly at 8am, was super friendly, knowledgable, and professional. He explained my options. By 10am both my doors had new springs, cables, and rollers with a 7 year warranty. I couldn't ask for better service or better quality.
- Peter Pollack
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Service Technician Team : Mike D
Rockaway, NJ
Rob did an excellent job. He listened to my problem description, and went over 2 possible solutions. I got the wiring and sensors replaced and new springs. He was very courteous and my system is now working properly.
- Brian Wittig
Rockaway, NJ
Outstanding customer service and knowledgeable technician. Timely repair. Clean work and I was presented with several repair options/quotes.
- Chris Kleczkowski
Rockaway, NJ
the woman on the phone was great and the service guy was also great.thanks Jim
- James Fangmann
Rockaway, NJ
Excellent service- very professional
- Bernard Hayet
Rockaway, NJ
James was so helpful!
- Jennifer Page
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Rockaway, NJ
Luke Stachura was an excellent technician He came on time. He was polite, courteous and answered all our questions about the torsion spring damage. We are satisfied with Luke’s garage door torsion spring replacement .
- Martin Mackin
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Service Technician Team : Luke S
Rockaway, NJ
Ferdinand did a great job! Very Professional and a nice person. He clearly explained my options. Very satisfied with a job well done.
- Tom Garvey
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Door Installation Team: Ferdinand K
Rockaway, NJ
I am a former customer and have done business with your company since 1994. Chris Karnacewicz was very professional and very knowledgeable about what was needed to fix my my garage door. He arrived at the time he said he would be arriving and was done within 1 hour. As always I am happy with the work Precision provided once again!
- Alane Palazzo
Rockaway, NJ
Terrific work and service. Knowledgeable and friendly. Thanks Chris!
- Richard Hernandez
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Rockaway, NJ
Excellent same day service. Highly recommend for garage door opener services. Technician efficient, knew his product and explained everything.
- Ellen Wanamaker
Product:
Rockaway, NJ
Precision was recommended by a neighbor, and they certainly lived up to their reputation. They were early and went above and beyond to help me. Thank you, thank you.
- Carey Rose
Recommendations are very important, as they help homeowners figure out who they can call when a garage door issue arises. We're so glad we were able to assist you, Carey, and we look forward to helping you with any needs in the future!
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Door Installation Team: Ferdinand K
Rockaway, NJ
Easy to schedule; on time; Good, polite, and capable service man: work done well: A tad expensive.
- Roy Knapp
Thanks for the review, Roy! We appreciate you sharing your experience with Precision!
Rockaway, NJ
Used Precision Garage doors for repair needed. Nice work, friendly staff but repair was a bit pricey for the work performed.
- Mike E
Thanks for the review, Mike. We appreciate you taking the time to share your experience with Precision.
Rockaway, NJ
Chris is very professional and explain every details and diagnostic fixtures. Overall, I recommend Precision Door Service!
- Faye & Eric
Thanks for the review! We believe communication is important, whether it's an estimated arrival time or an explanation of services and products. Thank you for choosing Precision for your garage door repair!
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Rockaway, NJ
Service person was professional, top notch. Did the best job for the situation.
- Frank Caprio
Rockaway, NJ
Location
- Ellen Ehrlich
Rockaway, NJ
Good reviews from customers
- Nancy Doherty
Rockaway, NJ
Excellent service in time . Tim Rainey is really good ,explains everything in detail and did job to our satisfaction . He is honest and loyal . He will be asset for the company.
- Dinesh Gupta
Rockaway, NJ
One of the springs broke and I wasn't able to open my garage door and it was after 9pm. I went on the internet looking for a reputable company to call, once I read all of the 5 star reviews I knew this was the company I wanted to fix my door. They set up an appt for the next morning. Chris was my tech and he took the time to explain what needed to be replaced and what would be the best option. He was very polite and knowledgeable and when he was done there wasn't a mess left behind! He was awesome and did a great job! I would highly recommend this company.
- Cindee Bertling
Rockaway, NJ
Our Tech was Joshua M. He was on time, very professional and courteous. He was able to diagnose the problem immediately and make the repair. Thank you.
- Tom T.
Product:
Rockaway, NJ
your technicians were knowledgeable and did the job in a timely fashion and cleaned up after the week was done thank you
- Kevin Grise
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I’ve never been disappointed with anyone on Precision’s team. They've always arrived on time and they give you a half hour notice before arriving. You’re sent an email advising who is coming including their photo. Today John came to see why my garage door wouldn’t open or close. He was very polite, professional, and knowledgeable. After checking, he saw that it was the outlet and not the motor. He was very honest and didn’t try to say it was anything more serious. I was concerned that if I lost the power connection again it would be very difficult to open and close the door manually. My HOA replaced the door several years ago with their own contractor and it wasn’t a good job. The door would just slam shut when closed manually. It wasn’t guided by a spring and it didn’t have handles to open and close manually. John explained the entire system to me and suggested a new motor system that had a battery backup. I decided to replace it immediately. I asked if he could put handles on the door. I would have to push the door up until I could get my foot under it and then lift it by hand. When shutting it the door would slam down hard. The motor he installed is amazing. The door glides up and down easily and is very quiet. It has a bright LED light that turns on as soon as I walk into the garage. He also put 2 handles on the door. The price was very reasonable and he was done in under 2 hours.
- June Daddea