1(888)490-4009

Click Here To Book Online Now

Alan R

Alan R
Service Technician Team
Reviews: 24
Average: 4.92 stars
Background: 10/2/2020
Drug Test: 12/8/2020
Alan R has received 24 reviews, averaging 4.92 Stars:
1 2 3 4 5

Alan R's Bio:

Alan was born and raised in Pompton Plains. After graduating from Pequannock Township high school, he got a job at Precision. Alan loves to collect and sell high end sneakers. He enjoys time outside and at the gym. When he's not working or working out, Alan likes to play golf and soccer! His favorite teams are Real Madrid and Chelsea.

Review:

Very good service but very expensive

-

Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Alex was great

-

Alan R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Alan came out to our home today and was great. Highly recommended. He was knowledgeable, honest and friendly! In the future we would definitely call Precision and request Alan! Thanks for your help.

-

Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Alan was excellent. Great to deal with. Great honest approach for service.

-

Alan R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Our experience with Precision is one of the best experiences we've ever had with a contractor. From the patience of the customer service rep who scheduled us to the expertise of the installer, we cannot recommend Precision enough. Communication, capability, affordability and warranty (!!) are all part of the deal. Precision sent a photo and bio of installer with an ETA in advance of arrival so we knew who to expect. All vendors should do this. Their expert Alan arrived on time, provided a reasonable estimate of work and completed the job (on both a new belt opener install and an old chain opener repair) as promised. We are so pleased with our now fully functional garage that we'll not only return for service but we happily recommend Precision to friends and family. Thank you, Precision!

-

Alan R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Alan did a wonderful job inspecting and fixing the issue with the door. Precisions has an excellent system for those concerned with security - I get an SMS message when the technician is starting to leave for my house along with a picture of the tech which is nice. Everything is always done well - never had a problem with Precision and I would highly recommend them.

-

Alan R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Alan R
Review:

Such great, prompt and courteous service beginning with making the appointment! We thought the damage was a lot worse then it was but Alan was able to fix it with no issues. He is very professional and knowledgeable. Did a full inspection and made sure multiple times before leaving everything was working. I’d fully recommend him and the service!

-

Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Great job done quickly. All work explained thoroughly and completed as stated. Would definitely use Precision again.

-

Alan R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Alan R
Review:

First time using Precision and we couldn't be happier. Alan, the service rep, was on time and communicative throughout the whole process. Our garage door spring was broken and he made us feel comfortable in knowing that the issue would be fixed the same day! The service was so great that we ended up just choosing long term comprehensive repair because Alan made us feel comfortable in knowing that our garage would be operational same day. Precision has gained another customer! Thank you!

-

Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Excellent, efficient and thoroughly professional service. Alan was courteous, knowledgeable and very helpful. We called for a repair and received an immediate response - the repair was done within an hour of our call! Highly recommended.

-

Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Appointment was scheduled for same day. Service rep, Alan Ramirez was polite and professional. He diagnosed issue quickly and was honest with repair plan. He was great! I highly recommend.

-

Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

The service was excellent . Your technician , Alan , was on time , helpful and courteous. Everything went smoothly, no complaints ,

-

Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

The technician did a

-

Alan R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Alan Ramariz was extremely professional and educated me on the system I rate his performance as Excellent!

-

Alan R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Alan R
Review:

Alan was very communicative before and during the appointment. Great work.

-

Alan R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Alan Ramirez was a terrific tech. He got the job done quickly and efficiently. He gave good advice and gave me a free estimate for a new door.

-

Alan R Service Provided:
Garage Door Repair

Service Technician Team : Alan R
Review:

Starting with the courteous conversation I had with your office to set up my appointment, to the pre-appointment confirmation emails I received and the pre-appointment calls to verify when the tech would arrive (and Alan arrived on time) it was a professional and customer-centric experience! Alan's expert knowledge and detailed explanation of what the service would entail plus his professionalism and courteousness was awesome. Now I have an extremely quiet and safe garage door operation! Precision Door does not disappoint. Your company is extremely customer-focused! And more service companies should take cues from you! Kudos to you all. Carol - Ramsey, NJ

-

Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Excellent execution from booking appointment, arrival, review issue and resolution. Your repair associate, Alan, was very professional and well versed on the issue at hand and in describing long term outlook for garage door. Most appreciative of his review.

-

Alan R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Alan was excellent, explaining everything and providing options. He was very knowledgeable about the task at hand. Definitely an asset to the company. And, he and Precision , provided service on Sunday! Great job

-

Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

The young man was very pleasant, polite and responsible; but your price to replace/fix my garage door was too high for me, Thanks

-

Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Was very pleased with the response time, was able to come two hours earlier than expected. Alan Ramirez was very professional and courteous. Did a great job and was very neat. Nothing to clean up when completed. Explained how everything worked. Would recommend to anyone looking for your service.

-

A Response from: Doug

Hi Ginger! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Alan R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Alan R
Review:

Al was my service guy. well presented and professional. work preformed was excellent in a short amount of time. i will recomend you - good job

-

Alan R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Alan R
Review:

Installed springs, cables, and rollers. Expensive!!! Excellent technician - pleasant, friendly, courteous, explained detail, knowledgeable.

-

Alan R Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Alan R
Review:

There are not enough words to define this amazing company! Precision Overhead Garage Door was highly recommended to me by a neighbor and WOW! What a pleasure it has been starting with Jennifer who made the appointment very quickly . She was so courteous and understanding. The technician,Alan Ramirez, was so professional, knowledgeable and very helpful in explaining every detail to what he was doing . What a pleasure to do business with this company and I will be recommending them to many people. Thank you again for a job well done!

-

A Response from: Doug

Hi Lynne! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to customer service to the garage door repair by our technicians. We look forward to helping with any future garage door repairs.

Alan R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Alan R
Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 577-7920

(973) 577-7920
Union County

(908) 333-4087

(908) 333-4087
Warren County

(908) 271-4227

(908) 271-4227
Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921