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Brian H

Brian H
Service Technician Team
Reviews: 277
Average: 4.94 stars
Background: 8/20/2015
Drug Test: 7/11/2019
Brian H has received 277 reviews, averaging 4.94 Stars:
1 2 3 4 5

Brian H's Bio:

Brian grew up in Bloomingdale and currently lives in Jefferson with his two dogs, Sandy & Taz. He started working at Precision in 2015 after graduating from Temple University with a degree in Communications. When he's not repairing garage doors, Brian enjoys hiking, fishing, watching the Yankees & Devils, and visiting breweries.

Review:

Professional, excellent customer service. Fast, quick and reliable! Great company.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Brian Hallock did a great job. He explained everything that had to be done and quickly got it done. The door works great and I feel safe with the work that was done

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Brian was wonderful! Very professional and so easy to work with. He explained everything that needed to be done but did not pressure us at all. We will definitely call Precision in the future if needed and will definitely ask for Brian. Thanks so much!!

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Brian H Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Our technician was Brian Hallock. Hs inspection of our door, springs, cables was very thorough and complete. He conducted himself in a professional manner during the repair, explained what needed to be done and answered questions simply. I was very pleased with the service.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

I really liked Brian Hallock and appreciated his honesty in his assessment of our garage door and the fact that he didn't pressure me into replacing or repairing any parts prematurely.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

The office is extremely professional. I called at 8:30 am and a technician was at our home by 11:00 am. I received communication when the technician would arrive as well as acall and text when he was on his way. Brian was our technician. He was very professional and would definitely recommend!

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Brian was on time, professional, friendly and he did a wonderful, awesome job. He explained everything that was wrong and what he was going to do. The price was just right for me, and when he finished once again he explained everything that he did and my door is working great. Thank you I am so happy Ximena Galvan

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

One of my garage doors broke a spring. I called and Precision Door came the next day. Brian was very knowledgeable and did an excellent job on the repairs and replacement. I give him and your company a five star rating. I would not hesitate in recommending them.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Precision was very responsive to my request for service. They responded the same day of my call. Brian (service representative) was very knowledgeable and provided detailed explanations and solutions to my garage door problems. Brian was able to fix my issues in a few hours. I really appreciated their quick response and excellent service.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

I called Precision because our garage door would not close. A technician was scheduled for the next morning. Brian H called me ahead of time to let me know he was coming, plus there is a link that shows you exactly where your technician is. Great customer care! Brian was very courteous and professional in explaining the different options. He did not push to sell the most expensive one. He completed all work on time and showed what he did before leaving. Super happy with Brian H's work and the overall experience with Precision. Thank you!!!

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Real simple. My garage door was not working correctly. It would go down and go right back up. That was the reason why I made the mistake to contact this company. Brian who came to my house told me my that my unit needed a new limit switch and also that the springs needed to be replaced. They quoted me a price of $811 for this work which took one hour at most For the record the limit switch costs about $20 on Amazon and the two springs etc coast about $30. This place fixed my problem but the total charges were excessive to say the least. My fault.

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A Response from: Doug

Good Morning Henry. We appreciate you having us out to your property to help assist you with your garage door. We understand that our prices are not the lowest, but we pride ourselves on fixing the door right the first time and using the highest quality products available. Someone from our management team will be reaching out to you to discuss your experience in more detail and ideally help come to a resolution.

Comment from: Henry Bartoli

As I mentioned before Brian did a very good job with the garage door fix. I give credit to Precision for reaching out to me after my review. They addressed my comments and resolved them to my full satisfaction. Give them a lot if credit for that.

Brian H Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Brian H
Review:

We needed to replace 3 garage door openers. Precision was able to send a representative quickly and gave us proposals at time of appointment. Brian Hallock was so professional and performed a detailed meticulous review of our issues. He gave us 2 proposals for our review. We were able to make our decision and book our next appointment for the installation immediately! Installation was a breeze. Precision is lucky to have this young man on their team!!

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Brian called b4 he came and was on time. He introduced himself and inquired what my door problems were. We discussed repair options and cost. I made my decision and he told me how long it would take. He finished ahead of time, cleaned up all old parts and new parts packaging. We reset combos and tried door several times. Very pleased with Brian and his service. By the way he had a great hand shake.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Excellent technician.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Brian H
Review:

When the Installer came to my house and looked at my Garage Door opener he said that it was prior to 1992 and he could not touch it and still charged me for the trip. If I had a company that would not work on equipment prior to a certain date, I would have the Individual who took the call and set up the appointment ask a simple question as to when the Door Opener was first Installed. When that person heard that the Door opener was installed in the 1980's they could have told me at that time that they could not work on my equipment. I think this Company does not ask the question so that when the repair person is on site they can try to upsell you a whole new Garage Door Opener for $699. I did not take that option and went to Lowes and bought a brand new opener for $179.00 and Installed it myself in about 4 Hrs.

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Brian H Service Provided:
Garage Door Opener Repair

Service Technician Team : Brian H
Review:

Friendly and knowledgeable

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Brian was customer service oriented, answered all my questions. Offered his knowledge when appropriate, and did a great job.

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Brian H Service Provided:
Garage Door Opener Install

Service Technician Team : Brian H
Review:

I am thrilled with my now working garage door. Your technician was wonderful explaining all the options and corresponding costs. Also reviewing operation and remotes. I’m now all set for the holidays and new year! Thx!

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Please email my receipt For today’s service by Brian

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Brian H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Precision Overhead Garage Door Service installed a new overhead garage door for me in 2013. It has worked beautifully and has just started showing its age. I called Precision to have them replace the springs and do a general check-up. Brian Hallock came this morning and performed a thorough inspection of the system. He made some recommendations for other repairs, touch-ups, with which I agreed. Brian was prompt, personable and very tolerant of my noisy Golden Retriever mix who sang him song of her barks the whole time he was here. I highly recommend Precision Overhead Garage Door Services.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Brian H was an exceptional service tech, assessed the entire system n relayed his findings thoroughly and easy to understand. Rebuilt old system and totally happy with it, will def use Precision when it comes to replace the motor…

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
Review:

Brian did excellent job, courteous and knowledgeable. Thanks Mike

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Brian H Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Brian H
Review:

Brian was punctual, professional and efficient.

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Brian H Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Brian H
Review:

Fast service done with new install in on visit.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Brian H
Review:

Patient service, repaired the door quickly qualified in his work

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

I am extremely satisfied with Precision service. Brian was very helpful and not at all pushy. He explained everything in detail and told me his recommendations and my choices. In that I rent my home, I did not choose to do the comprehensive choices. I understand that the system is old and is wearing out. Brian is truly professional and I believe you have a gem of an employee. I was also pleased with the ease of booking and promptness of the reply. I would definitely recommend Precision to anyone and will definitely call again if I have a problem in the future. Thank you.

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Bryan was forthright and genuinely cared about what was best for our situation. He is wise beyond when it comes to customer service.

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Brian H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Brian H
Review:

What a pleasure it is dealing with a company who values its customers! It is an efficient operation…and they actually keep you informed…what a treat these days. The service tech, Brian H., arrived on time and installed a battery back-up door opener for us. Brian H. is professional, skillful and willing to answer our questions in a friendly manner. This is our second experience using Precision and, again, we were very pleased. We have already recommended them to our friends. Thank you for keeping customer service and quality workmanship a top priority. -

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Brian H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Brian H
Review:

From quote to install Brian was excellent, professional thoughtful punctual…..great job all around

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Brian H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Brian H
Review:

Brian Hallock came on time and did an incredible job. He inspected the garage door and clearly explained the different repair options. Brian quickly made the repairs and had our door working perfectly. I appreciated his patience ain answering questions about the repairs.

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Brian H Service Provided:
Garage Door Repair

Service Technician Team : Brian H
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921