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Read what people are saying
about Precision Overhead Garage Door in:

Chester, NJ

Precision Overhead Garage Door of New Jersey
has received 67 reviews, averaging 4.96 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When you are ready to leave the house and your garage door won't open (not even manually) it can become an urgent situation that needs attention ASAP. That was my situation. Exhausting all "friends" options for help, I turned to the internet and found this company. What a gem! From the initial phone call stating my dilemma to the time the service technician showed up it was nothing but high level service. The communication was incredible. Rather than being left wondering when the tech would arrive in the four hour window I was given, I received a call from customer service letting me know where the technician was in his scheduled routes and was provided with an updated ETA. The communication was proactive and made me feel valued. When the technician (Ryan) arrived (on time, I might add!) he was VERY professional and polite which just continued to reinforce that a random selection from the internet was proving to be a very positive decision!

- Ann

A Response from: Doug

Thanks for the review, Ann! So sorry to hear about your garage door dilemma, but so glad Ryan could help you! We prioritize high quality communication with our customers, from the very first phone call to arrival time of the tech and even possible solutions. Reviews like this help other homeowners know that Precision is a name you can trust.

Ryan M Service Provided:

Garage Door Opener Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was out same day, diagnosed the issue (bad motor) - he was in and out in 30 minutes. As it was still under warranty there was no charge. I have been super pleased with Precision from install now through repair. Stuff happens, it’s how you respond to that stuff that is important, and Precision was excellent here.

- Eric Fehling

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they have very good service and were very professional. Thank you for sending Ryan Patrick Murphy to fix my garage door. He did a fantastic job. He was very nice and polite through the whole process. Thank you again.

- Alan Perese

Ryan M Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was great. Diagnosed and fixed the problem. Same day service!!

- Carolyn Shefsky

John D Service Provided:

Garage Door Opener Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John D was an outstanding technician. He did an excellent job explaining what was wrong, offering options for repairs and/or replacements, and ultimately providing us with a working garage door opener. He worked quickly, was very courteous and professional, and was tidy! I highly recommend him as he is a fine representative for your company.

- Meg Brandt

John D Service Provided:

Garage Door Opener Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent, the technician arrived when he said he would, he was very pleasant, explained to us why the problem occurred and what needed to be done. He made sure to show the costs and gave us options. Everything was done promptly and well. Again the technician was a pleasure to work with. Five stars

- John Lefand

Chris K Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got a new lift master opener as well as new springs and rollers. Chris, who installed the lift master, was very polite and informative. I would highly recommend getting garage work done by this company.

- Manzeer Bajwa

Chris K Service Provided:

Garage Door Opener Install


Product:

Springs


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fabulous service with timely calls for when Chris was coming; great explanation and demo of the system including setting up our car remote buttons; and he cleaned up too! Highly recommended!

- Joann Schottinger

Chris K Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

MAtt was punctual, professional and very helpful

- John Newhouse

Matt D Service Provided:

Garage Door Repair


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was very good. Chris communicated well so that I wasn't wondering where in the time window he would arrive. He was informative and clear about what needed to be done. And he was cheerful despite the bitter cold. Prices seem a little high, but I feel like I can trust the work.

- Nancy Spady

Chris K Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On Dec.11th, I had a appointment to have my garage door opener check. John my tech confirmed what I thought. Replacement after 20 plus years. John was extremetly professional in explaining my options and identified other areas of wear & tear. I was very pleased with John's knowledge and workmanship. He is a excellent representative for your company.

- Joseph Chaump

John D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am happy with the product and service

- Aaron Lohrmann

Chris K Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Like was extremely knowledgeable about the reasons garage doors don’t operate as intended. He diagnosed the problem quickly and explained the procedure clearly so that a layman could understand. All necessary materials were on his truck as promised and the job was professionally completed in the projected time frame. I would recommend Precision to all, and extend Luke a rating of a lot more than 5 stars!

- John Giulino

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Luke did a great job!! Was on time and worked quick.

- Mark Mazella

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician. Would definitely recommend and hire again. Knowledgeable and courteous

- J.b. Beede

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision had installed my new garage door opener in 2015. They came back in 2017 for spring repair/ replacement. Jackson was my technician. He was great! He was very courteous and professional. He replaced everything in under 30 minutes. Door is working great and best of all was under warranty. All expenses , even service call fee , were covered.

- Randy Tramontano

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yorur service man was excellent in workmanship & cleanup

- Joan Barkman

Brian H Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was fabulous! Called early in the morning to let me know what time he would most likely arrive so I didn't need to sit around waiting, and then again when he was on his way. Gave pricing and options before doing any work. Super polite, quick, and efficient!

- Arden Napurano

Brian H Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric came by at 5pm on a Sunday to replace the broken spring and rollers!! He was very pleasant and explained what he had to do so I could understand.

- Wendy Hanks

Service Provided:

Broken Garage Door Spring Repair


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was professional, courteous and willing to explain options that would work best for us. We opted to get all new hardware for our doors. He got the job done quickly and efficiently. I am very pleased with his work.

- Judy

Brian H Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian did a great job rebuilding our garage door. I enjoyed watching him work. It was apparent that he really knew what he was doing, and he did it very efficiently. Andy Smith

- Martha Smith

Brian H Service Provided:

Garage Door Opener Repair


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was very nice, explained the issue and worked to correct it both quickly and efficiently.

- Dana Goodman

Brian H Service Provided:

Garage Door Opener Repair


Product:

Opener


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with their service! Over the years, this is the third time we have needed their service, and each time, they take care of us quickly and right the first time. This time, our oldest garage door opener died, and they came and installed a new one right away. The guys are nice, know what they are doing, and are very efficient. All their previous work has held up nicely, too - no problems years later.

- Susie Abramson

Brian H Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was Professional; knowledgeable; door runs quietly and efficiently for the first time since my garage door was installed 3 years ago by someone else. Will certainly refer Precision or call back should I need future service.

- Jane Winter

Service Provided:

Garage Door Repair


Product:

Rollers


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for showing up on time and doing such a wonderful job with our garage doors. Kevin was friendly and explained the process throughly. I appreciate that he left a business card in case I had any questions.

- Kristen Hecker

Service Provided:

Garage Door Repair


Product:

Springs


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service! Very professional! I am so glad I selected Precision. I am extremely satisfied.

- Sevos Varsos

Chris K Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for taking care of this emergency

- New Job

Rob Z Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Rob Z
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service. All interactions were courteous and professional. The installation of the doors was expertly done. Kudos to all.

- John Markevitch

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used this garage door company over the last 10 years and never have any issues with them. The workmen are courteous, professional, clean up after themselves; a pleasure to have working with the garage needs. We had most recently a need for a new garage door opener. This service was performed along with safety checks on the garage door springs. Always a pleasure to have them do the work our garage needs.

- Hollie Hilzinger

A Response from: Whitney

Thank you whom ever you are

Lou R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great product and great service. The entire process was completed in one day withe all the details attended to including programming of the HomeLink car buttons. Highly recommended.

- Mark szakiel

Service Provided:

Install Garage Doors


Product:

Garage Doors


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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444