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Read what people are saying
about Precision Overhead Garage Door in:

Chester, NJ

Precision Overhead Garage Door of New Jersey
has received 79 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

I was beyond impressed with the customer service I received both with the technician and dispatch. I was able to get an appointment quickly and my technician did a comprehensive check of my garage door. He provided me with several options and price points. He was both kind and professional!

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David B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : David B
Review:

Luke S. came to our house this morning and was absolutely wonderful! He explained what the issues were with our garage doors, repaired and serviced them, and was a complete professional. I will absolutely use Precision Garage Door again, and request Luke.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

David Bryan responded to my home to repair a malfunction with my drum/cable style opener. David was punctual, courteous and professional and explained everything that needed to be done. I have and will continue to use Precision for all of my garage door needs. HIGHLY RECOMMENDED!

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David B Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : David B
Review:

Christian Gutierrez was fantastic! He was so friendly, professional, and trustworthy. He was a pleasure to work with. I would definitely use him again and highly recommend him!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Brian was thorough, communicated well, professional, and fast! Highly recommend!

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

If you are having issues with your garage door Precision is the way to go! From the excellent customer service to the skilled technicians, my experience with this company was nothing less than stellar! Ryan Patrick was our service technician and he is fabulous!!! Highly recommend!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent technician.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Brian H
Review:

Chris arrived on time and explained in detail my options for the repair. After deciding which door opener was best for my situation he installed it in less than hour. It was a pleasure to work with Chris and am happy with the final outcome.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Quick response and repair

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Service Provided:
Garage Door Repair

Review:

Ferdinand did a very professional job and he was very courteous. We have always been satisfied with your service. K.S.

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Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Opener

Door Installation Team: Ferdinand K
Review:

Chris is very professional, efficient and polite. He was so quick and knew exactly what was wrong. He could not have done a better job!

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Service Provided:
Garage Door Opener Repair

Review:

Replaced springs and rollers and added some safety features. Garage doors are better than new. Great customer experience.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

When you are ready to leave the house and your garage door won't open (not even manually) it can become an urgent situation that needs attention ASAP. That was my situation. Exhausting all "friends" options for help, I turned to the internet and found this company. What a gem! From the initial phone call stating my dilemma to the time the service technician showed up it was nothing but high level service. The communication was incredible. Rather than being left wondering when the tech would arrive in the four hour window I was given, I received a call from customer service letting me know where the technician was in his scheduled routes and was provided with an updated ETA. The communication was proactive and made me feel valued. When the technician (Ryan) arrived (on time, I might add!) he was VERY professional and polite which just continued to reinforce that a random selection from the internet was proving to be a very positive decision!

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A Response from: Doug

Thanks for the review, Ann! So sorry to hear about your garage door dilemma, but so glad Ryan could help you! We prioritize high quality communication with our customers, from the very first phone call to arrival time of the tech and even possible solutions. Reviews like this help other homeowners know that Precision is a name you can trust.

Service Provided:
Garage Door Opener Repair

Review:

Chris was out same day, diagnosed the issue (bad motor) - he was in and out in 30 minutes. As it was still under warranty there was no charge. I have been super pleased with Precision from install now through repair. Stuff happens, it’s how you respond to that stuff that is important, and Precision was excellent here.

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Service Provided:
Garage Door Repair

Review:

I chose Precision because they have very good service and were very professional. Thank you for sending Ryan Patrick Murphy to fix my garage door. He did a fantastic job. He was very nice and polite through the whole process. Thank you again.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

John was great. Diagnosed and fixed the problem. Same day service!!

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John D Service Provided:
Garage Door Opener Repair

Service Technician Team : John D
Review:

John D was an outstanding technician. He did an excellent job explaining what was wrong, offering options for repairs and/or replacements, and ultimately providing us with a working garage door opener. He worked quickly, was very courteous and professional, and was tidy! I highly recommend him as he is a fine representative for your company.

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John D Service Provided:
Garage Door Opener Repair

Service Technician Team : John D
Review:

The service was excellent, the technician arrived when he said he would, he was very pleasant, explained to us why the problem occurred and what needed to be done. He made sure to show the costs and gave us options. Everything was done promptly and well. Again the technician was a pleasure to work with. Five stars

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Service Provided:
Broken Garage Door Spring Repair

Review:

Got a new lift master opener as well as new springs and rollers. Chris, who installed the lift master, was very polite and informative. I would highly recommend getting garage work done by this company.

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Fabulous service with timely calls for when Chris was coming; great explanation and demo of the system including setting up our car remote buttons; and he cleaned up too! Highly recommended!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

MAtt was punctual, professional and very helpful

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Service was very good. Chris communicated well so that I wasn't wondering where in the time window he would arrive. He was informative and clear about what needed to be done. And he was cheerful despite the bitter cold. Prices seem a little high, but I feel like I can trust the work.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

On Dec.11th, I had a appointment to have my garage door opener check. John my tech confirmed what I thought. Replacement after 20 plus years. John was extremetly professional in explaining my options and identified other areas of wear & tear. I was very pleased with John's knowledge and workmanship. He is a excellent representative for your company.

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John D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : John D
Review:

I am happy with the product and service

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Like was extremely knowledgeable about the reasons garage doors don’t operate as intended. He diagnosed the problem quickly and explained the procedure clearly so that a layman could understand. All necessary materials were on his truck as promised and the job was professionally completed in the projected time frame. I would recommend Precision to all, and extend Luke a rating of a lot more than 5 stars!

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Luke did a great job!! Was on time and worked quick.

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Great technician. Would definitely recommend and hire again. Knowledgeable and courteous

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Precision had installed my new garage door opener in 2015. They came back in 2017 for spring repair/ replacement. Jackson was my technician. He was great! He was very courteous and professional. He replaced everything in under 30 minutes. Door is working great and best of all was under warranty. All expenses , even service call fee , were covered.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Yorur service man was excellent in workmanship & cleanup

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Brian H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Brian H
Review:

Brian was fabulous! Called early in the morning to let me know what time he would most likely arrive so I didn't need to sit around waiting, and then again when he was on his way. Gave pricing and options before doing any work. Super polite, quick, and efficient!

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
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220 West Parkway
Suite 9

Pompton Plains, NJ 07444
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336 Main St
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Suite 010

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