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great mechanic great customer service

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Matthew did a great job on replacing the springs and rollers of my garage. Precision Door Service was on time and responsive throughout the whole process. No extra charges on weekends was an extra plus.

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Excellent service. I've never had any company come and fix something in my home so quickly! Service tech Chris installed 2 new belt drive door openers in a blink of an eye. Very friendly and courteous. Very happy with the work done. I would totally use them again.

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We called because one of our garage doors stopped opening all the way. The person answering he call was friendly and efficient and set up an appointment convenient to us. The tech, John, came right on time and was extremely pleasant and patient. Unfortunately we needed a new motor, and despite the late hour, John removed the old one with associated chain and track, and installed the new one. He cleaned up beautifully and spent a lot of time explaining the new system to us and setting all 3 doors on the new remote. One remote didn’t program all 3 doors, so he can’t back two days later with remotes that worked on all doors after he programmed them for us, even though it was dark by then.john was unfailingly pleasant, very efficient and knowledgeable and took extra trouble to satisfy us.

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Rob came to fix garage door today. When he gave me the first quote I said I couldn't afford that price and he worked with me to show different plans. Rob and his trainee installed new parts on door and all is well. Rob was very professional and courteous. Work done very quickly. Thank you Rob.

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Friendly man! Answered questions and showed me how to work the system. Hopefully it works for many years now

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I just had 3 LIFT-MASTER 8550W DC BELT DRIVE OPENER WITH BATTERY BACKUPS installed by TIM, and let me tell you , Tim is the best at what he does, the customer service he provided was definitely top notch. Very punctual and very clean work. I would recommend precision door to everyone. If you chose to get work done...please ask for Tim!! Great work!!!

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Called for service on Tuesday, Josh came and installed new opener on Wednesday! Clean, quick, expert installation. Thank you.

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Kevin was great. On time, courteous and polite. Highly recommend.

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I was happy that you were able to provide same day service, and that you had a record of all of the previous maintenance done on my garage doors. Every service technician from your company has been courteous and competent. I would recommend your company without hesitation.

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I always have had excellent service with Precision. The techs are prompt and knowledgeable and courteous. Great team!

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Called up on Saturday for repair and was initially told the next available appointment was for Tuesday; however, I really appreciate Monica for taking the time to see if someone could do the repairs at the earliest possible time. She was able to get Luigi Fusaro to do the repairs on Sunday and it took Luigi about an hour and our garage door was done and functioning again. Thank you to both of you!

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Great service!

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Highly recommend your company, especially Matthew Dewald. He came out late on a Friday night to fix my garage door. He did excellent work. Thank you.

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Matt D was my technician and I can not use enough superlatives to describe his professionalism that he exhibited today. While my one garage door was buckling as it closed, he diagnosed the problem with my garage door almost immediately and completed the necessary repairs in a very timely fashion and it was an added bonus that my repairs were under warranty, as he informed me. He was kind, courteous and very respectful and I would give Matt ten stars if I could. Thank you.

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Jackson was prompt and professional. He was able to resolve the problem with my garage door and opener quickly and efficiently. A pleasure to work with.

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Service by Erik Holder was excellent, quick and efficient. Great idea to send a text before he arrived with all the information about him, including his picture and favorite sports teams!

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My garage door at times automatically shuts off, I have to turn it off and then back on to make it work again. I explained the problem when I was making the appointment. The technician had very good communication skills. Called me before showing up. He was a good guy. Unfortunately, when I explained my problem, he could not help fixing. he referred me to an electrician. I was not charged for the service visit, but at the same time I was not too happy since he could not resolve my problem, while I was told my the person making appointment, any issue we will take care of it for you! Anyhow, I did not mean to waste the technician's time, but I think they could tell me that when I was making the appointment! So I ma giving 2 stars because my issue was not resolved. But the technician came on time and had good communication skills, not able to fix the door.

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Tim Rainey arrived on time and he was extremely knowledgeable. He provided a through explanation of the work to be completed. Rollers, pulleys, extensions cables and springs were installed. The work was completed in a timely manner. Tim is an asset to your company. I would strongly recommend him to my family and friends.

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Excellent service! Jackson was superb in diagnosing and fixing the problem with our garage door opener. Very professional and personable!

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Everything was handled in a very courteous, professional, and expedient manner ... A big thank you to Chris Karnacewicz!

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Great service. Prompt appointment. Called within 15 minutes of arrival. Quick and accurate repair. Even provided helpful maintenance tips.

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Josh was the technician sent out to my house. I could not get my garage door closed. Within a few min. he had the door closed and was extremely knowledgeable with any question I had about my door. This is the first time I have used your company. Everything about my experience was extremely professional. I will be recommending your company to anyone who may have issues with their garage doors in the future.

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Great company, great work. Will recommend to everybody

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I had a rather complicated opener install as I was going from a standard opener to a side mounted style, and having the tracks and door raised as well. Jared and his partner did an amazing job to make sure the door was as close as possible to the ceiling to give me maximum space for my lift. There were lots of small issues with doing this type of retrofit on an older house that has seen at least two other garage door setups, but Precision made sure that they solved every last one. Great job guys!

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Service quality, responsive & professional technician, worked calmly and was very organized. Arrived on-time and wrapped everything up rapidly. Love well run companies like this! Starts at the top, from committed management that cares and runs through to customer via service technicians and installation teams. The phone people were good, too and not just answering in-bound calls...they knew their business and were comforting! Great company.

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Luigi was terrific with the repair. He explained everything and made certain that the job was done right.

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Chris K was very pleasant, knowledgeable and efficient. He did a great job. Thank you!!!

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Our technician Brian was terrific! He called ahead to let us know approximately what time he was arriving. This made it easy for us to plan our day. When he arrived, he explained exactly what needed to be done, and he was able to complete the job quickly and efficiently. We highly recommend Brian and the entire Precision Door Team! Thank you.

Review:

Brian H. helped us repair our door. He was early to arrive, extremely professional, and consultative about our options to address our issue. Thank you!