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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 10672 reviews, averaging 4.93 Stars:
Jefferson, NJ
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Location Leader: John D
Hackettstown, NJ
Mike was great. Explained everything. Very polite. Made my day!
- Anna Mendrick
Livingston, NJ
After doing some research I picked Precision Garage Door Service for replacing our 2 garage doors (over the Costco provider who was very competitive). After waiting for nearly 6 weeks, I was very excited that these were installed yesterday. Sadly 3 panels in my bigger double garge door were damaged! I was informed by the garage technician (who was very professional and polite btw) that he has filed a complaint that the replacement panels will take another 6-7 weeks! Also one of the the side trim strips was missing and the tech has now installed a white one (instead of a dark brown one) as an interim fix! it was quite disappointing to say the least. Even more surprising that no one from the company customer service bothered to even call and provide context / apologize for this poor service.
- Sangita Viswanathan
Hi Sangita, We’re very sorry to hear about the issues with your new doors and the delay in getting replacement panels. We’ll be reaching out to the manufacturer and doing everything we can to expedite the replacement panels and ensure the correct stop molding is provided. This is not the experience we want for our customers, and we truly appreciate you sharing these details. I do want to thank you for your kind words about our technician we’re glad he was professional and polite during the installation.
Fanwood, NJ
I am so happy with my new garage door. The whole process from the beginning to the installation went so smooth no problems at all. All of the employees were very helpful and very pleasant that we dealt with. Very happy that we made the decision to use Precision and if we are asked about who we used I will let them know the only one you should use is Precision Garage Door Service, they are the best.
- Harry Semple
Hi Harry, We’re delighted to hear how happy you are with your new garage door! It’s great to know the entire process from start to finish was smooth and stress-free. Your kind words about our team mean so much, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.
Rockaway, NJ
Ethan assessed the problems and laid out all the costs. He then sat down with me to go over each item and helped me tailor my repairs for immediate needs vs potential wear-and-tear repairs. He was patient in his presentation, and maintained excellent customer care. His thorough explanation and demo of the new system were great. I would recommend Ethan and the company. He is a great asset to the company and worthy of emulation.
- Nancy Bozza
Hi Nancy, We’re so glad to hear Ethan provided such a thorough and personalized experience! Taking the time to explain options and ensure you feel confident in your decisions is exactly what we strive for. Your recommendation means a lot, and we’re proud to have Ethan on our team. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Ethan T
Union, NJ
I can’t thank John enough for coming in and evaluating our garage door problems. He was extremely thorough in his explanation and providing many options for us. He quickly installed a new automatic garage door opener and we are back to normal again. Thank you!!’
- Michelle Blum
Hi Michelle, We’re thrilled to hear John provided such a thorough evaluation and quick installation! It’s great to know his clear explanations and multiple options made the process easy for you. We appreciate your kind words and trust in our service. Thank you for choosing Precision Garage Door Service.
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Randolph, NJ
Precision Door Service has been our go to for garage door service and repair for more than 20 years. Most recently the garage door keypad in our garage stopped working. Michael from Precision quickly determine the repair needed and made it in no time.
- Stephen & Nora Brennan
Hi Stephen & Nora, We truly appreciate your loyalty over the past 20 years! It’s wonderful to hear Michael was able to quickly diagnose and repair your keypad issue. Providing fast, reliable service is what we strive for every time. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Mike D
Mendham, NJ
We had our garage door motor repaired today, and our technician, Brian Hallock, was fantastic. He arrived right on time, replaced the motor and springs quickly, and had everything running smoothly in no time. Friendly, efficient, and highly skilled—couldn’t ask for better service!
- Tracy Budnik
Hi Tracy, We’re so glad to hear Brian delivered fantastic service! Arriving on time, completing the repair quickly, and ensuring everything runs smoothly is exactly what we aim for. Thank you for sharing your experience and for choosing Precision Garage Door Service.
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Service Technician Team : Brian H
Denville, NJ
repair handled well by Tom and system is working as it should
- Tom Turse
Hi Tom, We’re glad to hear Tom handled your repair well and got your system working as it should. Providing reliable service is always our priority. Thank you for choosing Precision Garage Door Service.
Washington, NJ
Great install done by Marc Mackensie. Wonderful results and it goes perfectly with my new siding on my shed. Thanks Precision Door. A shout out to Damien who took the measurements and gave me the estimate. Fits like a glove!
- frank marsello jr
Hi Frank, We’re thrilled to hear Marc delivered a great installation and that the new door complements your shed perfectly! We also appreciate your shout-out to Damien for his accurate measurements and estimate. Thank you for choosing Precision Garage Door Service.
Franklin, NJ
very good experience with Precision Garage Door. They offered fast, convenient scheduling. The technician, Matt, was professional, kind and knew what he was doing. He made the necessary repairs after explaining all of my options with me. Highly recommend. Note the costs of repairs is high.
- Mark Pettiford
Hi Mark, We’re happy to hear you had a very good experience with our team! Matt’s professionalism and clear explanations are exactly what we strive for, and we appreciate your recommendation. We understand repair costs can feel high, and we work hard to ensure quality parts and expert service for lasting results. Thank you for choosing Precision Garage Door Service.
Clifton, NJ
My initial call with the friendliest gal was KEY. She then set an appointment for the very next day. The rep Mike who came was great. His quote was higher than a competitor, but I saw i was in much better hands with Precision. The installers were sweet and efficient in a timely manner. The text alerts, with Uber like tracking when the reps will arrive -an added bonus. I wish Precision did Plumbing, electrical, etc...too !
- Diane N
Hi Diane, Thank you for your review! We’re thrilled to hear your experience was seamless from start to finish. From the friendly scheduling to Mike’s expertise and the efficient installation team, it’s great to know everything exceeded your expectations. We appreciate your trust in choosing Precision despite the price difference and love that you enjoyed our tracking feature. Thank you for choosing Precision Garage Door Service.
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Clifton, NJ
John gave us excellent service explain everything that he was going to do and then show me how to use the new garage door opener
- Carlos colon
Hi Carlos, We’re glad to hear John provided excellent service and took the time to explain everything clearly before showing you how to use your new opener. That level of care is what we strive for every day. Thank you for choosing Precision Garage Door Service.
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West Caldwell, NJ
Our Precision Door Service technician, John was very helpful, courteous, and professional. He did a great job!
- James L.
Hi James, We’re thrilled to hear that John provided helpful, courteous, and professional service! Delivering a great experience is always our goal, and we’re glad he exceeded your expectations. Thank you for choosing Precision Garage Door Service.
Waldwick, NJ
We made a call for service on a Saturday, and the Precision office very helpfully scheduled our appointment for the next day and kept us informed of the technician' s schedule and arrival time. The technician, Charlie Baldissard, diagnosed our problem (broken lock mechanism), repaired/ replaced the parts, inspected the entire overhead door for any needed maintenance, and advised us of possible upgrades. Charlie was professional, knowledgeable, efficient, and courteous. My compliments to the entire Precision Team, particularly Charlie.
- Joseph White
Hi Joseph, Thank you for sharing your experience! We’re so glad our team was able to schedule your appointment quickly and keep you informed every step of the way. It’s great to hear Charlie provided professional, knowledgeable service diagnosing the issue, completing the repair, and even inspecting your door for maintenance needs. We appreciate your compliments and will be sure to share them with Charlie and the entire team! Thank you for choosing Precision Garage Door Service.
North Plainfield, NJ
Tyler kept me informed of his arrival. Work was explained and done in quoted time frame.
- Diane Curran
Hi Diane, Thank you for sharing your feedback! We’re glad to hear Tyler kept you informed, explained the work clearly, and completed everything within the quoted timeframe. Providing timely and transparent service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Tyler S
Bernards, NJ
Fast, flawless, friendly experience! I purchased a new garage door opener, two keypads, and two remotes.
- Mark H
Hi Mark, Thank you for your review! We’re thrilled to hear everything went fast, flawless, and friendly. It’s great to know you’re happy with your new garage door opener, keypads, and remotes. We appreciate your trust and look forward to being here if you need us again! Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Randy P
Plainfield, NJ
Jeff came out the same morning we called for service. He explained the problem, offered 3 different solution options. Jeff explained the entire work flow and FIXED IT!
- Katherine Fleschler
Hi Katherine, Thank you for sharing your experience! We’re glad Jeff was able to respond promptly, clearly explain the problem, provide multiple solution options, and get everything fixed as promised. Delivering professional and transparent service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Jeffrey C
Glen Rock, NJ
Very efficient ,neat and professional
- Peter Smith
Hi Peter, Thank you for your feedback! We’re glad to hear the service was efficient, neat, and professional. Providing a smooth and hassle-free experience is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.
Hackettstown, NJ
Precision Door has been the most reliable and professional service company I have ever dealt with as a home owner. Any issues with my doors, they immediately get someone out and not only solve the problem, but also check over the entire door operation and provide services for it's upkeep.
- Christopher St Genis
Hi Christopher, Thank you for sharing your experience! We’re honored to be considered such a reliable and professional service provider. It’s great to hear our team responded promptly, resolved your issue, and took the extra step to check your entire door system for proper operation and upkeep. Your trust means a lot to us! Thank you for choosing Precision Garage Door Service.
Flemington, NJ
Precision Garage Door is a truly excellent company. I wouldn’t use anyone else. Responsive, reasonable prices, high quality work and the best technicians. Jeff today was really awesome - very customer focused and went above and beyond. Very much appreciated.
- Jonathan Townend
Hi Jonathan, Thank you for sharing your experience! We’re thrilled to hear you consider Precision Garage Door an excellent company and that Jeff delivered responsive, customer-focused service. It’s great to know he went above and beyond to ensure everything was handled to your satisfaction. We truly appreciate your trust and recommendation! Thank you for choosing Precision Garage Door Service.
Verona, NJ
My garage door stopped working and Tyler was amazing in getting it fixed. He communicated with me throughout the day so that I knew when he would be arriving. He was courteous and thoroughly explained the issues and my options to repair. He never tried to push me to spend more money or fix more than what was necessary. He completed the job quickly and it came out perfect. He then walked me through everything he did to show me all the new parts and how it was working. Garage door has never been smoother or quieter. Tyler was also impressively neat. The garage was cleaner when he left than it was when he got there. Tyler was a pleasure to work with, true professional and a great guy. Highly recommend!!
- Sam Balady
Hi Sam, Thank you for sharing such an outstanding review! We’re thrilled to hear Tyler provided exceptional service keeping you informed, explaining your options clearly, and completing the job perfectly without any pressure. It’s great to know your garage door is now smoother and quieter, and we appreciate your kind words about his professionalism and attention to detail. We’ll be sure to share your compliments with Tyler! Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Tyler S
Tenafly, NJ
Fast and excellent service....JON was very helpful
- Sylvia Rothbein
Hi Sylvia, Thank you for your feedback! We’re glad to hear you received fast and excellent service and that Jon was so helpful throughout the process. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.
Elizabeth, NJ
Service was great and I was able to get an appointment the same day. Technician Thomas was prompt, very professional and thorough. He was able to diagnose the problem and offer me solutions. I would highly recommend this business
- Catharine King
Hi Catharine, Thank you for sharing your experience! We’re glad to hear you were able to get a same-day appointment and that Thomas provided prompt, professional, and thorough service. It’s great to know he diagnosed the issue, explained your options, and delivered a solution that met your expectations. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.
The door expert was courteous and professional. He was not able to solve my problem. He offered me a solution to my issue. The response time was great. He came the same day I called.
- Gloria Wadood
Hi Gloria, Thank you for sharing your feedback! We’re glad to hear our technician was courteous, professional, and able to respond the same day you called. While we regret the issue couldn’t be fully resolved during the visit, we appreciate that a solution was offered and hope it helps address your concern. Your comments are valuable to us as we strive to provide the best possible service. Thank you for choosing Precision Garage Door Service.
Belle Mead, NJ
Very professional and knowledgeable technician. He arrived on-time and explained the service and charge.
- Sinan Tumer
Hi Sinan, Thank you for sharing your feedback! We’re glad to hear your technician arrived on time, explained the service clearly, and provided professional, knowledgeable assistance. Delivering transparent and reliable service is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Matt D
Morristown, NJ
John was extremely thorough in his evaluation of our unit and explained the limitations involved with potential repair to the opener. John was very professional, answered questions with replies that could be understood. We were informed as to his expected arrival time and he was very prompt. Besides John all other personnel who spoke to us treated us in a very courteous, friendly and helpful manner. After discussing the options, John used his leaf blower to blow out the leaves that had blown into the garage, without even being asked. Very appreciated.
- K. Heyer
Hi K. Heyer, Thank you for sharing such a thoughtful review! We’re thrilled to hear John provided a thorough evaluation, clear explanations, and professional service throughout your appointment. It’s wonderful to know he went above and beyond even taking the extra step to blow out the leaves in your garage. We also appreciate your kind words about the rest of our team’s courtesy and helpfulness. Thank you for choosing Precision Garage Door Service.
Montvale, NJ
Excellent service, professional, knowledgeable, and great customer service skills. Replaced garage door opener mechanism and all other parts. Highly recommend Precision Door Service.
- Margaret
Hi Margaret, Thank you for sharing your experience! We’re thrilled to hear you received excellent service and that our technician delivered professional, knowledgeable work with great customer care. It’s wonderful to know your garage door opener mechanism and parts were replaced to your satisfaction. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Charlie B
Pompton Lakes, NJ
Ricky C. was excellent. Precision was contacted as our old 20 year old garage opener no longer worked and we could not get into the garage nor find the key. Ricky advised the different options along with prices which assisted us in making our decision to have a new garage opener installed. He was extremely friendly, knowledgeable and answered all our questions fully from beginning to end and did not pressure or rush us. Great overall service !
- AAL
Hi AAl, Thank you for sharing your experience! We’re so glad Ricky was able to assist you with clear options and pricing, making the process stress-free. It’s great to hear he provided friendly, knowledgeable service and answered all your questions without pressure. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.
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Chester, NJ
We have used Precision Door in the past and were very satisfied with the service. When our garage door opener failed we called them again. We got an appointment the very next day. When the technician got here to install a new door opener he was friendly, polite, efficient and got the job done quickly...and helped program the remote opener in the car. We are very satisfied.
- Jim Spero
Hi Jim, Thank you for sharing your experience! We’re so glad to hear you’ve trusted us before and that we were able to assist quickly when your opener failed. It’s great to know your technician provided friendly, efficient service and even helped program your remote. We appreciate your continued confidence in our team! Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Brian H
Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Precision Garage Door responsive to needs. Had garage door that wouldn’t stay closed. I needed a new motor. John Delphi gave me options, no hard sell. He worked diligently for 2 hours installing a new motor and pulleys. Very pleasant, professional gentleman. I am pleased with Precision, their staff and how quickly my problem was resolved. John spent time going over the new system, which is easy. Very happy.
- Mary Buda