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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of New Jersey
has received 8102 reviews, averaging 4.93 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very pleasant and knowledgeable technician

- Sally & Vincent Masone

A Response from: Doug

Thanks for the review!

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall a great business from call to work performed. The only thing I wasn’t thrilled with is when the rollers were all serviced on my door with whatever lubricant is used, overspray gets all over. A towel used below or behind where the spray is being applied would be a nice gesture so it’s controlled on what it gets on. Other than that, no issues. Thanks

- Michael Digiacomo

A Response from: Doug

Thanks for the review, Michael! Customer satisfaction from the very first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs!

Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good

- Judy Choi

A Response from: Doug

Thanks for the review, Judy!

Rob Z Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technician Team : Rob Z
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service: scheduling, communication, courtesy, professionalism, technical expertise.

- Julie Shaw

A Response from: Doug

Thanks for the review, Julie! Customers like this help homeowners know Precision is a name you can trust!

Matt D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from Matthew. He was prompt, courteous, and answered all of my questions thoroughly. Thanks.

- Jeff Musso

A Response from: Doug

Thanks for the review, Jeff! We appreciate you taking the time to share your experience with Precision!

Matt D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Matt D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

- Robert Busha

A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Xavier R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan was excellent. He was polite, informative, helpful and professional and did a great job.

- howard katz

A Response from: Doug

Thanks for the review, Howard!

Ryan M Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Chris was wonderful. He explained all of the issues with our old system. He didn’t try to oversell us on buying something, but he clearly laid out the options. We are getting an estimate from you on a new door, motor and hardware.

- Joe Mitchell

A Response from: Doug

Thanks for the review, Joe! Giving homeowners options about what services should be completed and which can wait helps you make decisions your comfortable with. Thank you for choosing Precision for your garge door needs! We look forward to installing your new door!

Chris A Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ferdinand came and fixed my garage door opener. Called and came early .. how often does that happen? Very courteous and professional. Would certainly recommend. The process from calling for an appointment until the job was completed went smoothly.

- LAURA B

A Response from: Doug

Thanks for the review, Laura! Customer satisfaction is very important to us, from the very first phone call to the garage door service. Thank you for choosing Precision!

Ferdinand K Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Ferdinand K
Date: 08/28/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife Kim and I were very happy with Tommy. He explained our options completely and thoroughly, and also did a great job with no clean up necessary after he left! He is a good young man.

- Kim McCarthy and John McCarthy

A Response from: Doug

Thanks for the review! We appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou was here early and went over the work to be done and described our options clearly so we could understand. We made our choice and he did the job. Everything looked perfect and both doors worked very quietly. We are very satisfied with the job and I did not hesitate to give Lou the 5 stars. My wife says he needs more than 5 stars!

- Richard Gibbs

A Response from: Doug

Thanks for the review, Richard! This review needs more than 5 stars! We appreciate you taking the time to acknowledge Lou's skills and professionalism. We love to hear about the impression our techs are making on the job! Thanks for choosing Precision for your garage door needs!

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service technician was very courteous and thorough. He explained what service was needed to repair the springs, then explained other worn features that needed to be addressed soon, if not now. Instructed technician to proceed repairing all worn features on both doors of garage. Work was done quickly and site was thoroughly cleaned. Very satisfied with job performed

- E.H.

A Response from: Doug

Thanks for the review! Honest communication about what needs service and what can wait helps make Precision a name you can trust. Thanks for choosing Precision!

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Ryan Patrick and he was pleasure to work with for my garage door fix. He tested the door operation, laid out all options for me and graciously & efficiently fixed the door function. He is an asset, adept at customer service, great communicator and very patient when explaining the problems with garage doors. I would hire him again!

- Melanie Berstler

A Response from: Doug

Thanks for the review, Melanie! Giving homeowners honest recommendations and service options help make Precision a name you can trust. Thank you for choosing Precision for your garage door opener repair.

Ryan M Service Provided:

Garage Door Opener Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After many glowing recommendations, I chose Precision to install a new battery backup garage door opener. My service rep was prompt, informative, professional, personable, skilled and very patient with my questions! THANK YOU!!

- Susan Minimi

A Response from: Doug

Thanks for the review, Susan! Reviews like this help homeowners know Precision is a name you can trust!

Chris A Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John had a very positive attitude with a smile even with his mask. He explained and checked all three doors for me. He is quick and efficient the perfect person to have on a hot day. He needs to be on the list for future raises. Kudos to John!! PS. The woman who took the call was also polite. Doug at my age not everyone is polite like before. Thanks again

- Caroline Desimone

A Response from: Doug

Thanks for the review, Caroline! Customer satisfaction is very important to us, from the very first phone call to the broken spring repair! And service with a smile never hurts! Thanks for choosing Precision!

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service men. Wore masks and were very respectful of keeping us safe while working on our door.

- Sal LaGreca

A Response from: Doug

Thanks for the review, Sal! The health and safety of our customers and employees is so important during these times, so we take the proper precautions to ensure that everyone is safe! Thank you for choosing Precision for your garage door repair.

John D Service Provided:

Garage Door Repair


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule; on time; Good, polite, and capable service man: work done well: A tad expensive.

- Roy Knapp

A Response from: Doug

Thanks for the review, Roy! We appreciate you sharing your experience with Precision!

Ferdinand K Service Provided:

Garage Door Repair


Service Technician Team : Ferdinand K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian, Was on time, polite, professional, informative, &efficient Great appointment, great company

- Fran Kraak

A Response from: Doug

Thanks for the review, Fran! Brian is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his professionalism! Thank you fro choosing Precision for your garage door repair.

Brian H Service Provided:

Garage Door Repair


Service Technician Team : Brian H
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris very professional. He did a very good job. I did not even brought to his attention about the noise of the garage door and he fixed it. I am very satisfied.

- Antonio Rafael

A Response from: Doug

Thanks for the review, Antonio! A noisy garage door can be a real headache, so we're glad Chris could take care of that for you! Thank you for choosing Precision for your garage door needs.

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good Job. Great Service.

- Jim Kerner

A Response from: Doug

Thanks for taking the time to leave a review, Jim!

Xavier R Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Xavier R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job - didn't take long at all Everything was explained to me

- Ellen Minor

A Response from: Doug

Thanks for the review, Ellen! We appreciate you taking the time to share your experience with Precision!

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Chris was very knowledgeable and very nice to deal with.

- Jennifer Reiter

A Response from: Doug

Thanks for the review, Jennifer! We love hearing about the impression our techs make on customers, so thank you for sharing. Reviews like this help homeowners know Precision is a name you can trust for garage door repairs.

Chris K Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Chris K
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician John was a perfect 10 in all his work and explanation of how everything operates

- Angela DiNapoli

A Response from: Doug

Thanks for the review, Angela! We think John is a 10 too! Thanks for taking the time to acknowledge his skills and professionalism!

John D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : John D
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lou was amazing! Very professional. Explained everything very clearly. Fixed everything perfect. My wife and I were also discussing new garage doors and he walked us through a variety of options. We now look forward to brand new garage door in the next few weeks. Give Lou a raise. BEST EXPERIENCE EVER!

- Ron Ferrari

A Response from: Doug

Thanks for the review, Ron! Communication is very important, from the garage door issues to the possible solutions. We look forward to helping you with those new garage doors! Thanks for sharing your experience with Lou and Precision!

Lou R Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Lou R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband and I were very pleased with our technician Chris Aveta. He was very professional and nice. He explained what needed to be done and fixed it swiftly. We will certainly recommend Precision.

- Judy Ebenau

A Response from: Doug

Thanks for the review, Judy! Chris is a wonderful member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision for your garage door repair.

Chris A Service Provided:

Garage Door Repair


Service Technician Team : Chris A
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thomas was great service professional! Took care off all my needs and concerns ????

- Jafar Jackson

A Response from: Doug

Thanks for the review, Jafar! We appreciate you taking the time to share your experience with Precision.

Tommy S Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Tommy S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable follow COVID-19 safety provision

- Kuryan Patel

A Response from: Doug

Thanks for the review, Kuryan! The health and safety of our customer and employees is very important to us.

Ryan M Service Provided:

Garage Door Repair


Service Technician Team : Ryan M
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional in every way. Could not imagine the project to have gone any smoother. Very pleased with the doors, Thanks!

- Robert Pitcher

A Response from: Doug

Thanks for review, Robert! Reviews like this help homeowners know Precision is a name you can trust. Thank you for choosing Precision for your new garage door installation.

Cesar S Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Cesar S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We purchased a new house, and seller gave us only one remote. Luke came to the house, provided a second remote, "tuned up" the door and changed the gasket. Very prompt, very knowledgeable, price was fair. I would hire them again.

- Boyd Cote

A Response from: Doug

Thanks for the review, Boyd! Congrats on the new house! Thanks for choosing Precision. We look forward to helping you with any future garage door needs.

Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Date: 08/14/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I really appreciated Matthew Being sent to work on my garage. He was knowledgeable and you can tell he is a very hard worker. Great customer service !

- Charles Geisler

A Response from: Doug

Thanks for the review, Charles! Matt is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and work ethic. Thank you for choosing Precision for your garage door repair.

Matt D Service Provided:

Garage Door Repair


Service Technician Team : Matt D
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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444