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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 9870 reviews, averaging 4.93 Stars:
Morristown, NJ
Clifton, NJ
Very pleased with the work that was performed at my home on September 9, 2024. The service technician Ethan Tsirulik was very, very thorough and also very, very thoughtful. He was well informed on explaining my problem with the cable and also needing an up-to-date motor for my garage and also informing me that I would need an electrician to update the wiring for the new garage motor. Hopefully, he can come back on September 11 to install the new garage door motor. I did call the office and I am scheduled to have hopefully Ethan back on September 11 between 10 a.m. and 2 p.m.
- Ellen Grexa
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Service Technician Team : Ethan T
Wayne, NJ
Outstanding service, prompt and courteous. Knowledgeable.
- Rondie Chen
Northvale, NJ
Prompt efficiency courteous service
- Zachery Tsentas
Oradell, NJ
Excellent customer service! Quick response, friendly and knowledgeable. They were sensitive to my needs and sent a technician out right away! Alan was awesome and explained everything. I definitely recommend this company!
- Michele L.
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Service Technician Team : Alan R
Chatham, NJ
I was satisfied in every respect with your service. New Installed a new and large garage door with great efficiency. It has been a pleasure to deal with your firm and especially the two person who did the installation. I will be happy to recommend you.
- Bill Freund
Bernardsville, NJ
Such a great experience! Scheduling an appointment couldn't have been easier. Jeff, our technician, was so great. He was professional, thorough and a pleasure to work with. Highly recommend Precision!!
- Laurie Broderick
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Service Technician Team : Jeffrey C
Budd Lake, NJ
It's only been a day so it's too early to judge the garage door opener itself; however, it works, which is already an improvement. It's much smoother and quieter than the old garage door opener was even when it worked. Michael is an excellent employee. We lost power for an hour or two while he was working. He stuck around to finish the job even though he was unable to use his tools and we were having some adventures with my generator. Once power was restored and he finished, he took his time to answer our questions and give us a thorough rundown of the new gadgets. He's an asset to your company.
- Kepa Laca
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Garwood, NJ
Great experience! My garage door opener had failed and my door wouldn't even open manually. Thankfully, I made an online appointment, got a text message asking for more details, and then even had the appointment moved an hour earlier than anticipated. The technician, Kevin, came straight from another job right on time. He was very friendly and professional, spoke to me as he assessed the situation, gave me several options with the benefits of each, and had all the materials he needed to get to work right away. First, he disconnected the old motor so I could get my car out of the garage, and then he got to work. Within an hour and a half, he was finished, cleaned up the small amount of debris he had on the floor, and was off to help someone else. To have such a major job done so quickly and professionally right away was a marvel. This is an excellent company.
- Timothy McGovern
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Service Technician Team : Kevin S
Closter, NJ
Great communication re: arrival time. Kept us informed as they drove to our job. Made additional door adjustments we did not realize were causing our problem.
- Donald Farrell
Hackettstown, NJ
Unfortunately, my motor was burned out but Mike was professional, he arrived on time. He explained my options and did the work in a very efficient manner. I am very pleased with the work Mike did today.
- Judith Vinson
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Lebanon, NJ
Making an appointment with Precision Door to repair or replace my garage door opener was quick and easy. I called on Tuesday and was scheduled for an appointment on Wednesday. Matthew, the technician, called before the appointment time and was able to come earlier than expected. He was friendly, courteous and professional. He looked at the existing opener which was more than 25 years old and explained the costs of trying to repair it versus replacing it. After I made the easy decision to replace it, he took time to understand how often I used the opener and discussed the three available models with me to help me determine which one best fit my needs. He installed the selected model quickly and efficiently and demonstrated the use of the indoor and outdoor keypads and the remote. I am 100% satisfied with service performed and the new opener and would recommend Precision Door to anyone who needs garage doors (I had mine replaced by Precision Door several years ago and they still look beautiful) and/or openers.
- Kathe Bettis
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Service Technician Team : Matt D
Flanders, NJ
Having nothing but good things to say about our technician. He was friendly, nice, and punctual. What I have an issue with is the billing practices of this company. Besides their very high prices and upsell on things, they charge a 3% fee to use a credit card. That is outrageous for a company this size. Additionally, a $15 fee was added to our bill which was suppose to be taken care of at time of payment. When payment came, the amount was still the same when the fee was applied despite assurances it was taken off. The fee never came off and it was not until I pressed that it wasn’t that it magically came off and was at the correct price. Very shady billing practices.
- Jeffrey Nickel
West Orange, NJ
Everyone who I have interacted with at Precision has been wonderful from the scheduler, dispatcher to the installer. Dave Paz who installed our new opener was amazing. He explained all the options and what would work best for me. They also replaced our garage door 2 years ago. I highly and emphatically recommend!
- Susanne James
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Service Technician Team : David P
Scotch Plains, NJ
The service we received to repair our garage door could not have been better! It was timely, efficient and a pleasure to work with. Doug took care of every detail - explaining the problem and fixing it in a very timely manner. Your company is very efficient and great to deal with.
- Janet Newell
Chester, NJ
Have used precision door service several times and they never disappoint! I was able to get an appointment same day and have my garage door fixed ! Highly recommend them! My technician was Michael and he was very professional!
- Claudia Liloia
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Verona, NJ
Xavier is skilled tech with terrific personal business skills……a credit to your company. He knows his stuff ! and will, some day soon, have his own franchise. He understood the issues and how to correct them quickly. Only thing is……I should have called Precision first ……as I wasted/was ripped off nearly $800.00 by another by another company that ONLY replaced two springs. Garage door issues …..who you gonna call……PRECISION !!!
- Ken King
Wharton, NJ
Great Service!, Great representirive and amazing work. I will always use Precision for our purchases and services.
- Lizette Ortiz
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Service Technician Team : David B
Ramsey, NJ
technician was on time, courteous and professional.
- Dan Cappio
West Orange, NJ
We were very pleased that a technician was able to come out to our home on a Sunday, the day we called with an issue. Unfortunately, our system needed more than repair, it needed to be replaced. We have had service from Precision before, and are pleased with service provided.
- Amelia R
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Service Technician Team : Ethan T
Fair Lawn, NJ
Wow - GREAT service, and a job well done. I very much appreciate the weekend service call--without having to pay an after-hours surcharge which made contracting your services even better. Gafur did a great job, was attentive and understood my concerns and priorities for the garage door repair.
- Caryn Gates
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Cresskill, NJ
Thanks Doug for a fast and professional repair job. Appreciate you showed up early!
- Amir Alon
Wayne, NJ
John was great! He showed me the problem with my opener and gave me several options on what to do with no pressure to decide. Thank you so much, John, for making the replacement an easy process!
- Jessica Sanders
Elmwood Park, NJ
Very professional
- Paul Parris
Long Hill, NJ
I'm in my 60's, been a sales executive for 44 years with IBM. Garage door opener I had installed 36 years ago broke yesterday. Hadn't needed servicing in more than 20 years (!). Knew of local servicer, but wanted to shop a bit. Looked online and found Precision. Was very impressed with online ratings from customers, as well as A+ rating by Better Business Bureau. Called both local servicer and Precision. Better initial impression from Precision, so went with them. Such a great experience right from the get-go. Thorough, detailed. Locked in appointment. Got email and text follow-ups. Got a surprising text from Rob, the Service Manager. Talked with him and appreciated his reaching out. Technician called ahead as they said he would, came on time this morning. Young but experienced, very professional, came across as genuine and trustworthy -- Xavier Ramirez. He explained all the options, which he recommended I go with and why. Decided to replace my whole system, and though I was in no rush, it was all done within a couple of hours. Xavier then took the time to demo the new system, explain everything. Never felt like he was in a rush to get to next appointment. Very much appreciated his and Rob's whole approach to customer satisfaction. Great job by both. Will definitely do business again, recommend to others. Thanks for everything.
- Steve Schumer
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Service Technician Team : Xavier R
Budd Lake, NJ
Service was quick and complete; the technician, Luke was very knowledgeable and explained everything in detail and let me know my options on all parts to make an informed decision. Their response time was fast and follow up impressive. I would definitely recommend their services.
- Lori & Ray Jandura
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Service Technician Team : Luke S
Stanhope, NJ
Excellent same day service tech arrived on time fair price would highly recommend.
- Bernie Rogalski
Hanover, NJ
Same day service for broken spring. Jeff Clemente was professional, kind, friendly, and explained the whole process. He gave options and fixed the issue in a very timely fashion at an affordable price.
- Brian Propfe
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Service Technician Team : Jeffrey C
Montclair, NJ
Gratified that the company stands behind it’s work
- Maurice Kelly
Saddle River, NJ
Precision installed our door years ago and we have it serviced when needed -service always solves problem -on time efficient service
- Elizabeth Lawrence-Prober
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Jeff Clemente was just here and he was fantastic!! Professional, prompt, knowledgeable, pleasant, friendly and kind!! What a wonderful young man and a delight to have inspecting and servicing my garage doors. Job well done.
- George Lonsberry