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about Precision Overhead Garage Door
Precision Overhead Garage Door of New Jerseyhas received 8987 reviews, averaging 4.93 Stars:
Haledon, NJ
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Service Technician Team : Gedas B
Ho Ho Kus, NJ
Robert Gonzalez is the BEST he did a GREAT job and very nice young man, thank you and I will definitely use Precision again and would like Robert to do the work, thank you.
- Cathy Holmes
Franklin, NJ
The installer was great. Very friendly he new what he was doing. I would call Precision again. Repaired the garage door very fast.
- John Hanson
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Service Technician Team : Ferdinand K
Waldwick, NJ
I had a big problem with my garage door today. It opened, but then would not close. It was already mid afternoon and I was afraid no one would be available. I couldn’t leave the door opened and I won’t park my car on the street. The woman who answered my call was very nice and assured me I would get help today. Ethan arrived within the hour and he explained everything in detail and assured me it would be fixed today. He was pleasant and did great work! I totally recommend him and Precision!!
- Debbie Menetret
Bedminster, NJ
Brian was amazing.
- Vicki Lorillard
Bergenfield, NJ
excellent work,David Bryan was very professional and net with his work.
- Randy Bon
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Apprentices: David B
Paramus, NJ
All work performed by Glen Colaianni who was very polite and prompt. He took the time to explain what he did and was very professional. Happy I decided to use Precision.
- Michael Secreti
Whippany, NJ
Excellent service !! Technician Kevin Stasiak was very professional and answered the many questions I asked him. If work is needed in the future I would request that he take care of it. Also thank you for your prompt reply to my problem.
- Janet Triggs
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Service Technician Team : Kevin S
Hillsdale, NJ
Great Service!!! Thank you!
- Denis Grskovic
Washington Twp, NJ
Robert Gonzalez was a friendly and very helpful technician. Great job on the install.
- John Corvino
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Service Technician Team : Robert G
West Orange, NJ
The most professional company I have worked with in a long time! Kept me in the loop about my appointment, when the service person would arrive, and sent of picture of the repairman coming to the house. This is an amazing company
- Susan Roddy
Roxbury, NJ
Ryan is professional, friendly, knowledgeable, and did a thorough inspection of our issue. He was able to assess the problem, explained everything, and repaired the door openers. The prompt, friendly and professional service makes me highly recommend this company!
- Marcia Constanzo
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Service Technician Team : Ryan M
Lebanon, NJ
Good communications. Extremely prompt response for emergency garage door problem on the weekend. The company representative was knowledgeable and courteous. Very pleased. Would highly recommend this company.
- Carole Jones
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Service Technician Team : Sean S
Somerset, NJ
Christian did an amazing job fixing our garage door. He was pleasant and professional. Thank you for a great job!!
- Dmitria Patton
Hackettstown, NJ
Could come over timely.
- Barry Sokol
Pompton Plains, NJ
Great job as always! Came fast and quick to fix the problem at a reasonable price
- Jean Sandas
Bernardsville, NJ
Sean was wonderful, polite and very helpful!!
- Leigh Fenwick
Long Valley, NJ
Same day repair. Ryan explained everything and was very professional.
- Sean
Hillsborough, NJ
Brian was the installer he was the best. answered all my Silly questions. very professional. I would give you guys 10 stars how was that!
- Joe Rivera
Sparta, NJ
Brian H was the bomb.com! He displayed outstanding salesmanship, not pushy but informative. He helped me select the best option for my home and garage door usage. He asked questions regarding my door and home that I have never been asked in the past when I have had someone out to take a look at an issue we were having. Thank you Brian for your thoughtful questions and your guidance on what you thought would be the best options for us. You were pleasant, thoughtful, extremely helpful and most of all, a pleasure to speak to. Best of all, very knowledgeable about his craft. He arrived not only on time but way ahead of schedule. He saved me an entire day of missing work. Thank you, Brian~!
- Yvonne Evelyn
Bridgewater, NJ
Matt Dewald gave us excellent service. He fixed our door to our great satisfaction and didn’t oversell us on unnecessary items. Also like the quality of the product.
- Bill Dodge
Allendale, NJ
Consistently professional . Fully informed ,pleasant and honest . I can’t imagine using another service for anything garage door related TH Bruinooge
- Thomas Bruinooge
Lake Hopatcong, NJ
Extreme rip-off. If I could give minus 5 stars I would. Technician arrived 2:10 pm. Technician was 10 minutes late for the 4 hour window. Site stated that the service charge would be waived if late. Technician spent more time on the inspection than replacing the springs. Technician was there a whole 40 minutes, left at 2:50 pm Technician Brian replaced two springs that could be purchased from Home depot for $35. There was a non itemized invoice for $500.07. It's a shame to take advantage of a Senior Citizen. You have no Idea what the parts charge or the labor charge was. I would love to have a job that paid $500 for less than an hour's work. I reached out to the company, and I was told the team leader was not available but would return the call. The next day the technician Brian called back not the team leader. I was not able to speak with him at that time.
- Bernard Kotchkowski
After the above review was sent I received a call from Rob Zuniga of Precision Garage Doors Service Supervisor. He reached out to discuss the review and apologized for the contact on a Sunday. He further asked what I thought would be a reasonable charge for the repair. He then offered a refund of $200 to bring the charge down to $300.07. I have since received the check, which made it a bit better. Long and short see what the estimate is. If you think it's too much negotiate the final price. Still it's a bit expensive for two springs and a 40 minute service call. I was sent an email from Doug to comment on the review which this is. It would have been so much easier to have detailed estimate like most reputable companies do, and charge a fair price from the beginning. It was great to have a service call on the same day but follow what they advertise and itemize the estimate for a fair price repair for both the customer and the company. Yes the company needs to make a profit and pay for their overhead, but fair pricing is a must.
Gladstone, NJ
Brian presented the various options and the associated cost for each option. We selected the service required which were new springs, guide wires , pulley and door wheels for 3 garage doors. Brian performed the service efficiently and excellent quality service.
- Ken Defillipo
Madison, NJ
The service was great, from the time of my contact to the company to completion of the work. John Delpiu serviced my door. He was knowledgeable and courtesy, and finished the work in no time.
- Martin Barbato
Washington Twp, NJ
Very reliable company. Alan was very nice and efficient. He set up a new garage door system for me and I am very satisfied with the work performed.
- Madeline Howard
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Service Technician Team : Alan R
Westfield, NJ
Great communication and customer service. Tech was prompt, courteous and knowledgeable. He explained the whole process of what he’d be doing beforehand and let me decide what I wanted to do. Highly recommend this company.
- JJ25
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Service Technician Team : James N
Wyckoff, NJ
I was very pleased with the professional service provided by the service technician, Gedas Bruce. He was professional and explained the problems in detail. He completed the job meeting above my expectations.
- Edwin K
Randolph, NJ
Ethan was wonderful. Personable, kind, knowledgeable, efficient, and did excellent work. We are very satisfied.
- Brian Ellis
Warren, NJ
Will definitely recommend Precision, Brian arrived on time, answered all our questions, very informative and our garage doors are now operating properly. Very happy. Brian was very courteous and professional.
- Debbie Bennett
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
We have been customers of the Precision Door Service since 1997. The company has done outstanding work for us in repairing our garage door. The worker who did repairs on 11/21/22 was always professional and courteous. We are thankful and feel secure. Clint Bacon
- Clint Bacon