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Precision Overhead Garage Door of New Jerseyhas received 8185 reviews, averaging 4.93 Stars:
Hawthorne, NJ
Hello Elizabeth, thank you for the feedback regarding the garage door service you received. We want to ensure that all our customers are happy and satisfied with the level of service they receive from the first phone call, to end of the visit. Giving us 3 means you weren't quite 100% satisfied so I would like to reach out to you and discuss what we can do better. I look forward to speaking with you and of course we appreciate your choosing our company.
Linden, NJ
The Precision Garage Door Technician Mathew Dewald was Very Pleasant, Intelligent, Informative and Helpful. He tried to help my Garage Door Repair Situation as much as possible. I really like how Precision Garage Doors always kept me Updated with emails and Text messages about arrival times, reminders and even a detailed summary of The Technician prior to his arrival at my residence. It seems like Precision Garage Door Service really has a Well Coordinated, Efficient and Organized Business that goes above and beyond to serve there Customers. I will recommend Precision Garage Door Service to my friends and coworkers
- Ruben Gonzalez
Hi there Ruben! Thanks for the kind words about your experience with Precision! We work hard to create a positive customer experience, from start to finish so homeowners know Precision is a name you can trust!
Lake Hopatcong, NJ
Outstanding communication and extremely prompt. No high pressure sales but very adeptly offered multiple options so we can make the best decision.
- Mary & Kenny Kennon
Hi Mary! Offering homeowners multiple options allows you to make a decision you are comfortable with. Thank you for choosing Precision and we look forward to helping you with any future garage door needs.
Palisades Park, NJ
My technician was excellent. Professional timely & dedicated to fixing the problem .. Thank you so much
- Chrisann Mulieri
Martinsville, NJ
I could not have asked for better service. Matthew was available the day I called and was at the house that afternoon. He was friendly, professional, explained everything to me and handled my garage door problem efficiently. And as a bonus, my garage door is now incredibly quiet!
- Amy Wechsler
Hey Amy! A noisy garage door can be a real headache so we're glad Matt was able to help with your garage door repair. Thanks for calling Precision and we look forward to helping with any future garage door needs!
Ridgewood, NJ
Great service. The technician that perform the service was very courteous and informative. I purchased my door a couple of years ago and have it serviced once a year before the winter. The information that you provide in the service of the door is excellent. I would recommend your company to anyone looking to purchase a new door.
- Robert Budelman
Hey Robert! Servicing your door before the winter can help prolong the life of your door and keep it in working order during those colder winter months. We look forward to helping you with your garage door needs in the future.
Mendham, NJ
Excellent service. Called on Tuesday. They arrived following day and had my garage fixed in less then an hour. Definitely recommend. Courteous, professional.
- Lori Byrne
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Chris K
Somerset, NJ
Brian came within the specified time, replaced the broken spring in short order and left no mess. Can’t ask for more than that.
- Richard Andersen
Hackettstown, NJ
Chris Karanacewicz was the technician that serviced my doors. I found him very informative, pleasant and professional. Overall a very good experience. Precision installed my openers 20 years ago and I was happy then and happy now!
- Carol Poandl
Hey Carol! Thanks for being a loyal customer! We appreciate you taking the time to share your experience with Precision and your technician Chris. We look forward to helping you with any future garage door needs!
Livingston, NJ
They are very accommodating. I had to change my appointment at the last minute because of a family emergency. I got one the next day. Thomas was excellent. He came ahead of time ! Explained everything and finished in a timely fashion. Excellent company and service!
- Terry Allan
Hey Terry! We understand that life happens and you need to reschedule appointments, and we're glad we were able to make that just a little easier for you. Thank you for choosing Precision!
Dumont, NJ
I just happened to googled fix garage door and Precision popped up first. Thank GOD. Xavi Ramirez helped us out and I didn’t feel like he was trying to sell me more services but gave me his honest opinion. Considering safety especially. Thank you so much.
- Shane Condappa
Washington, NJ
Ryan M. was fantastic from the word go! I loved the introduction text and email that introduced him prior to arriving at my home. He was polite, friendly and patient with me and all of my questions! He installed a new garage door opener and my garage door had a complete overhaul basically replacing every possible part on the door. Ryan explained everything in great detail and he was extremely knowledgeable. We need to have the same service performed on our other garage door and I will schedule this with Ryan M. at a later date. This process is costly and I almost postponed the whole thing but Ryan M. suggested that I maybe just do the one door now and do the other one another time. I trusted his advice and was so impressed with his expertise and I am so glad I did! I can’t imagine any other company delivering this type of result so it’s well worth the money!! I chose the belt driven opener because Ryan M. explained the benefits of the quieter belt driven model. My garage is right below my bedroom and with everyone in and out at different times of day and night, the door opening would wake us up. Not anymore! It’s life changing. Thank you Ryan M. and Precision Door! We will see you again soon for the other door!
- Sandra Quinn
Hey Sandra! Thank you for such a wonderful review regarding your experience with Precision and Ryan as your installer! A LiftMaster belt drive opener is essentially silent and we're glad that with Ryan's guidance you were able to choose a garage door opener that works for your situation. We are so happy you are satisfied with your new garage door and look forward to installing your other one at a later date. Thank you for choosing Precision!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Ryan M
Pequannock, NJ
I highly recommend Precision Garage Door. My technician Ryan was extremely professional and knowledgeable. He explained everything and offered options for the problem. I didn’t feel rushed nor being taken advantage of. The fact that Precision is a 24/7 company makes it extremely convenient for the customer. Prompt and professional service was given to me and I give Precision Garage Door a 5 Star!
- Mrs. Cutillo
Parsippany, NJ
This was a great experience, thank you.
- Kenny Liaw
Little Falls, NJ
Tommy was a winner. He knew what needed to be done and took care of it. Thanks to everyone with Precision.
- Stan Mauss
Whippany, NJ
Very helpful and solved my garage issue. Went out of his way to assist.
- Kathleen Lawrie
Dumont, NJ
Xavi was awesome I could not be happier or ask for more! My garage door was damaged by a construction crew working at my house. I called to have Precision Door come fix it and they sent Xavi within hours and he did an excellent job thank you for your service and Precision Door Service deserves 10 stars
- James Noseworthy
Hi James! Thank you so much for your kind words! We appreciate you taking the time to share your experience with Precision! Each review helps us improve! We look forward to helping you with any future garage door needs!
Annandale, NJ
This is the first time we use Precision Door services and we are so impressed and satisfied with their proficient work and services. The price is also very reasonable. We’d recommend to whoever has the need.
- Claire & Jacon Ouyang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Chris K
Kinnelon, NJ
Thomas was courteous and professional from start to finish. He answered all my questions and made sure I had the proper garage door openers for my two-car garage. Without a doubt, Precision Door Service is lucky to have him as an employee. This is a no-brainer guys. If you need a solid, well run company to take care of your garage doors, Precision is the company to call. Tom M. Kinnelon, NJ
- Thomas Morra
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Service Technician Team : Tommy S
Hackettstown, NJ
Tammy was fantastic. Very helpful.
- Norman Worth
Somerset, NJ
My service technician Matt was delightful and did an excellent job at explaining what he was going to do and what he did. Explained my old cables were to tight for the door and burning out my motor. He was quick and efficient. The service was excellent. Matt put in new OPERATING CABLES SAFETY CABLES CAST IRON PULLEY NYLON ROLLERS EXT SPRING BROWN My garage door is quieter and goes up and down smoother.
- Jennifer McKnight-Peterson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Matt D
Whippany, NJ
Technician was very polite, efficient. He gave me three options from which to choose from. We discussed the options and decided on the mid option. Victor Ferretti
- Victor Ferretti
Towaco, NJ
The Service Tech Ryan Patrick Murphy did a great job Ryan was knowledgeable and courteous next time I need service, I hope he is the tech that comes here
- Micki Logan
Randolph, NJ
Your service tech was on time and very informative. He was efficient in doing the repairs and polite in all his interactions. He explained what he was doing and why. Your scheduling and dispatch team was also very effective - keeping us informed about when to expect your tech and what to expect on the visit.
- Gary Tarantino
Hey Gary! We understand the headache of waiting around for a service company, so we stay in communication so you know who will arrive and when. Thank you for sharing your experience with Precision.
Newton, NJ
Have been previous customer for over 15 years. Always professional and competent
- Hans Hartmann
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Ferdinand K
Woodland Park, NJ
Xavier is a quite capable & knowledgeable technician who conducts himself in a most pleasant, friendly & courteous manner. He presented himself as neat & clean and also left the work area the same way. His explanations of the new opener system features were clear & concise. The garage door has never been better and we are very pleased with the quick service & attention to detail. Many thanks to him for his kindness & competence.
- Dave Reed
Hi Dave! A new garage door opener is a great upgrade and can have an old door running like new! Thank you for choosing Precision!
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Service Technician Team : Xavier R
Morristown, NJ
The Precision phone contact person was friendly and helpful. They were able to arrange a service call the morning of my request. The service person was very professional, explained the cause of my issue, and discussed my options clearly and concisely. The service was completed immediately and very efficiently. All waste materials were removed and area was left as found. The new equipment functions were completely explained. It was quite obvious that this employee took pride in his work and wanted the customer to be completely satisfied with the job he did. I would highly recommend this company .
- M. Moran
Thank you for such a wonderful review! Giving homeowners options for products or repairs allows them to make decisions they are happy and confident about! We're so happy you had a good customer experience and we look forward to helping with any future garage door needs!
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Service Technician Team : Tommy S
Oradell, NJ
Had a great experience fixing my garage door when my old cables snapped. Quickly diagnosed and repaired the problem and included a few tweaks that made the door work better than it ever has. Louis was friendly and efficient.
- John H
Hi John! So glad Lou was able to get your garage door back up and running with a cable replacement. We look forward to helping you with any future garage door needs.
Newton, NJ
We were totally satisfied with Chris' knowledge and performance.
- Ralph Campoli
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Chris K
Alpine, NJ
The service from your company was excellent as well as the service from the technicians that fixed the door. One small problem; when I contacted the office for an appointment I was quoted a $250 each for each spring which included labor. The technician asked $550 plus labor. Once I informed him about the quote that was given by the office, he than did not charge for labor and paid $550+tax. Aside from that I admired the professionalism of your company. Thanks again
- Anthony Froncillo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Xavier R
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 862-4716
(973) 862-4716(908) 418-4588
(908) 418-4588(908) 747-4357
(908) 747-4357Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Efficiently handled after rescheduling for delay of appointment. Pricing over expectations but glad to have a remote replacement.
- Elizabeth Bosland