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Xavier R

Xavier R
Service Technician Team
Reviews: 65
Average: 5.00 stars
Background: 8/6/2019
Xavier R has received 65 reviews, averaging 5.00 Stars:
1 2 3 4 5

Xavier R's Bio:

Review:

Very satisfied with Precision Garage Door Service! Was able to get an appointment right away for a tech to come out to repair our garage door. Our technician Xavi Ramirez arrived promptly, was very courteous, knowledgeable and kind. He explained what was needed to replace the motor on our garage door and took the time to show us different options to choose from. Outstanding customer service from start to finish! Highly recommend Precision Garage Door Service!

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Excellent. Xavi was efficient, pleasant, and professional. I enjoyed his company and his good job. Thanks! - Dave

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

very quick and professional

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : Xavier R
Review:

Great fast service.

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : Xavier R
Review:

Very fast response and very professional service. I had a broken garage door spring and booked an appointment online at 10:00 pm the night before. The next morning Xavier showed up at 8:30 am. He was very knowledgeable and handy and replaced both springs and pulleys within one hour. The only surprise is the price of the springs ($400 each) and I paid $1800+ total for part cost and labor.

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

After 15 years required a new handle and replaced springs, cable and pulley while serviceman was here since they were becoming very worn. Xavi was the serviceman, who was on time, called before arriving, was very polite, explained everything in detail, gave me various options, and then completed the job in a very neat and timely fashion. Completely satisfied with this service. Door was originally installed 15 years ago by Precision and still looks and operates like it is brand new. I would recommend this company for your garage door needs.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavier continues the great tradition of customer service that I ALWAYS receive from Precision Garage Door's Service. Thank you, Xavier, for kind and knowledgeable service.

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : Xavier R
Review:

Xavier is skilled tech with terrific personal business skills……a credit to your company. He knows his stuff ! and will, some day soon, have his own franchise. He understood the issues and how to correct them quickly. Only thing is……I should have called Precision first ……as I wasted/was ripped off nearly $800.00 by another by another company that ONLY replaced two springs. Garage door issues …..who you gonna call……PRECISION !!!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

I'm in my 60's, been a sales executive for 44 years with IBM. Garage door opener I had installed 36 years ago broke yesterday. Hadn't needed servicing in more than 20 years (!). Knew of local servicer, but wanted to shop a bit. Looked online and found Precision. Was very impressed with online ratings from customers, as well as A+ rating by Better Business Bureau. Called both local servicer and Precision. Better initial impression from Precision, so went with them. Such a great experience right from the get-go. Thorough, detailed. Locked in appointment. Got email and text follow-ups. Got a surprising text from Rob, the Service Manager. Talked with him and appreciated his reaching out. Technician called ahead as they said he would, came on time this morning. Young but experienced, very professional, came across as genuine and trustworthy -- Xavier Ramirez. He explained all the options, which he recommended I go with and why. Decided to replace my whole system, and though I was in no rush, it was all done within a couple of hours. Xavier then took the time to demo the new system, explain everything. Never felt like he was in a rush to get to next appointment. Very much appreciated his and Rob's whole approach to customer satisfaction. Great job by both. Will definitely do business again, recommend to others. Thanks for everything.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

The technician, Xavier Ramirez, was very nice and professional. He knows his stuff and was very efficient. I have used your company in the past. Your technicians are always so polite and professional. You have great hiring and training skills!!! My compliments to those departments!

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Service technician was very good. Our garage door now works perfectly. Very nice company!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Great prompt service. Made the appointment on a Monday and they were there on Tuesday morning.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Xavi called me and asked if he could come early, which was excellent !! Very professional and very knowledgeable. Answered all of my questions. Explained everything he was going to do. He did a great job !!!! Thanks Precision. Now I know why that you’ve been my go to for years !!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Our technician Xavi Ramirez was excellent. His workmanship was top notch, and he was a pleasure to deal with.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Our technician (Xavi Ramirez) was excellent. Very knowledgeable and professional. He was very skilled at the task at hand, and he collected and removed any and all discarded parts and materials. I highly recommend Precision Garage Door Service and especially our technician.

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Xavier R
Review:

The technicians were very professional and courteous and did a very good job of fixing my garage door cables. as well as other necessary items that needed replacement. I thought job was a little pricy.

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Xavier R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

A broken garage door spring and it was on a Sunday! A search for help led me to Precision Garage Door of Bedminster. They were there to answer the call! I explained the issue to the nice lady and scheduled the service for the next day. Everything she told me would take place, did. Multiple texts kept me informed as to when Xavi would arrive. He arrived right on schedule, assessed, explained the fix, and performed the repair in shorter time than expected. He was knowledgeable and experienced. Precision's customer service is great from the top to bottom. It was truly a pleasurable experience!

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Happy with company and worker. More expensive than I expected though I have no basis to believe it was out of the normal range etc. I got no other quotes and never had this kind of repair done before. I appreciate how communicative the company was by email and text.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

As always, a fine job by Precision. We both love how we are always kept in the loop about the status of our call. We get updates about the arrival time, who the tech is, a picture of him as well. Our tech was nice, competent and didn't waste any of our time.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Xavier R
Review:

Xavi and assistant Mike provided repair options, were professional, knowledgeable, neat and efficient. I was very pleased with all aspects of the service!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

As a new homeowner, it's difficult to find trustworthy companies. I found Precision online and took a chance. I am beyond impressed. Xavi and Mike were on time, professional, explained all of my options, and fixed my garage door within an hour. I will definitely call them back when I decide to replace my garage door. I highly recommend Precision ????

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Xavier R Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Xavier R
Review:

Our technician, Xavi and assistant were punctual, courteous and efficient. The response time and follow up systems to Precision Overhead are very helpful. The full process worked seamless.

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Xavier R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Xavier R
Review:

Xavi was polite and knowledgeable. Took care of issue quickly and made sure problemwas resolved.

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Xavier R
Review:

The techs were wonderful, very friendly and explained everything very well. Would definitely use your services again.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Reliable, easy to work with, keep us in the loop.

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Xavier R
Review:

Hi, Just wanted To Let You No That I Am Very Satisfied With Work Done. The Driver Gave Me A Call Before He Arrived, Let Me No Exactly What Was Wrong With The Garage Door. He Performed The Work That Had To Be Done, I Am Very satisfied. Thank Him For A Great Job!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavi Ramirez reviewed the situation, fully explained all that would be involved to repair my broken garage door, and completed the job in a short amount of time. Very professional and very kind!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Our service technician Xavi was very professional explained everything in full workmanship top notch! Great company to do business with!!

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Xavier R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Xavi is outstanding as is the company. This is the second time I have used Precision Door and the are the best company with the best techs!!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavi was early, respectful, professional and efficient. He replaced the bottom weather strip on one door in a short amount of time and did a great job! I highly recommend him and Precision Overhead Garage Door Service!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652