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Xavier R

Xavier R
Service Technician Team
Reviews: 66
Average: 5.00 stars
Background: 8/6/2019
Xavier R has received 66 reviews, averaging 5.00 Stars:
1 2 3 4 5

Xavier R's Bio:

Review:

Xavi was early, respectful, professional and efficient. He replaced the bottom weather strip on one door in a short amount of time and did a great job! I highly recommend him and Precision Overhead Garage Door Service!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Service was excellent! Xavi Ramirez was very courteous & professional. He was extremely knowledgeable and explained everything clearly, very helpful. I highly recommend Precision the service is always excellent.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Xavier R
Review:

The work was performed on Friday, October 13th by Xavier. I couldn’t be happier. Thank you!!!!

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Excellent service! Sean Young was Very professional and helpful. I highly recommend Precision Garage Door Service

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Your guys did a great job and were professional and friendly. I expected the new door to look better and insulate my garage (and upstairs) better in winter, but I didn't expect the door would be so quiet! Why would anyone go anywhere else other than Precision?

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Xavier R Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Xavier R
Review:

We could not be happier with our experience with Precision Door. From the appointment scheduling to the timely arrival and expert installation, we were impressed every step of the way. Our garage door expert, Xavi, was friendly and knowledgeable. The team worked quickly and explained everything about our new units so we knew exactly how to use everything. We are enjoying the convenience of our new garage door openers; the keypad and app entry, WIFI connection and security cameras are such a great features and Xavi walked us through the easy set up. We would definitely recommend using Precision for any of your garage door needs.

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Wonderful service, very professional. Thank you.

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Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Thanks for the same day service- and for sending an amazing installer. Xavier Ramirez was so helpful, explained everything, did a great job-just a great guy all around. Polite, knowledgeable, a really good rep for your company! I’d request him if I need any more work. Thanks for sending him. Thanks for being a great company!

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Excellent service done by Alan Ramerez

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Xavier R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Xavier R
Review:

Xavi was great! Technician arrived to our home within an hour of booking the appointment. He made the best recommendations for our door, and was able to fix all the issues right away. We will definitely be using Precision Door again with any of our garage door needs!

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Technician Team : Xavier R
Review:

Excellent service

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Xavier R Service Provided:
Install Garage Doors

Service Technician Team : Xavier R
Review:

Fast, responsive and professional service including Covid protocols. Technician patiently and politely addressed all our questions and offered sound suggestions. Addressed our primary need for the service call quickly both in terms of timing and resolution. Refreshing to do business with a professional service team. Good transparency on website including, but not limited to license and BBB rating. Educational videos viewed beforehand helped us to ask the appropriate questions for our circumstances. Definitely recommend this company.

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A Response from: Doug

Thank you for the review! We strive for a great customer experience, and we're so happy to hear that having our license available to view and helpful videos for customers allowed you to know Precision is a name you can trust. We look forward to helping you with any future garage door repairs.

Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Excellent service and response. Xavi and his colleague were extremely helpful.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Amazing response time, great service and very informative. I contacted Precision Sunday evening and before 1 pm Tuesday my door was fixed. Thanks Precision.

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A Response from: Doug

Hi Chris! Thank you for the review! We know garage door issues can be a real hassle so we make sure we get someone out to your home at a time that works for you! Thanks for choosing Precision!

Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

My technician was excellent. Professional timely & dedicated to fixing the problem .. Thank you so much

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Xavier R Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

I just happened to googled fix garage door and Precision popped up first. Thank GOD. Xavi Ramirez helped us out and I didn’t feel like he was trying to sell me more services but gave me his honest opinion. Considering safety especially. Thank you so much.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavi was awesome I could not be happier or ask for more! My garage door was damaged by a construction crew working at my house. I called to have Precision Door come fix it and they sent Xavi within hours and he did an excellent job thank you for your service and Precision Door Service deserves 10 stars

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A Response from: Doug

Hi James! Thank you so much for your kind words! We appreciate you taking the time to share your experience with Precision! Each review helps us improve! We look forward to helping you with any future garage door needs!

Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Xavier is a quite capable & knowledgeable technician who conducts himself in a most pleasant, friendly & courteous manner. He presented himself as neat & clean and also left the work area the same way. His explanations of the new opener system features were clear & concise. The garage door has never been better and we are very pleased with the quick service & attention to detail. Many thanks to him for his kindness & competence.

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A Response from: Doug

Hi Dave! A new garage door opener is a great upgrade and can have an old door running like new! Thank you for choosing Precision!

Xavier R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Xavier R
Review:

The service from your company was excellent as well as the service from the technicians that fixed the door. One small problem; when I contacted the office for an appointment I was quoted a $250 each for each spring which included labor. The technician asked $550 plus labor. Once I informed him about the quote that was given by the office, he than did not charge for labor and paid $550+tax. Aside from that I admired the professionalism of your company. Thanks again

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Xavier R
Review:

Great job

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Xavier R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Xavier R
Review:

I called on a Saturday. My call was answered promptly. I explained that my opener was 35 years old and wanted to replace it. A service call was set up at my convenience. The night before I received an email and a text reminding me of the appointment. That morning I received a picture of the technician who would be coming to my house followed by a call from the technician that he was on his way. Xavi Ramirez arrived shortly after. He reviewed the options that I had explaining the pluses and minuses. We selected the operator and the options that we wanted. He went to work. When complete he went over how everything worked and programmed my car control. He asked if we had any questions. The service was prompt, neat, clean, and professional. I couldn’t ask for more. Well done!

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A Response from: Doug

Thanks for the review, Robert! We appreciate you taking the time to share your experience with Precision! Keeping you informed about who will arrive and when helps homeowners know Precision is a name you can trust!

Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Good Job. Great Service.

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A Response from: Doug

Thanks for taking the time to leave a review, Jim!

Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

I already have a Precision door. Xavier and Alan were professional, courteous, and fixed my door in a timely manner. These two gentlemen are an asset to your organization.

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A Response from: Doug

Thanks for the review, Connie! We appreciate you taking the time to share the impression Xavier and Alan made. We love to hear about how our technicians are doing out in the field as they represent our company. Thank you for choosing Precision Garage Door.

Xavier R Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : Xavier R
Review:

Xavi was courteous and professional. He assessed the problem and explained what had to be done to fix the garage door and attachments. He is an asset to your Company and I would definitely recommend Professional Door.

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A Response from: Doug

Thanks for the review, Dennis! We also think Xavi is a great member of the Precision family! We appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision for your garage door repair.

Xavier R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

This was a totally excellent experience. The young serviceman explained everything very well and was friendly and courteous. I would highly recommend him and the service.

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A Response from: Doug

Thank you for the review, Jane! It's reviews like these that show homeowners that Precision is a name you can trust! Thanks for choosing Precision for your garage door opener installation.

Xavier R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Very courteous and professional service.

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A Response from: Doug

Thank you for taking the time to leave a review, Alissa! Thanks for choosing Precision Garage Door!

Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
Review:

Great work! Xavier was very friendly and professional. He knew his stuff and explained anything I had questions about. He replaced the garage door opener quickly and took proper precautions for Covid19. Amazing service.

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A Response from: Doug

Thanks for the review, Joseph! During these times, it's important that we keep our customers and employees safe, without sacrificing quality service when completing a garage door opener replacement. We appreciate you taking the time to recognize that Precision Garage Door is a name you can trust!

Xavier R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team : Xavier R
Review:

Courteous and professional service. Work performed quickly and technician explained everything very well.

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A Response from: Doug

Thank you for choosing Precision Garage Door! We work hard to make sure our customers are satisfied.

Xavier R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Xavier R
Review:

Xavier Ramirez was extremely pleasant and professional. I would like to add that everyone from your company is courteous and professional. I was kept you to date when the technician would arrive. I will definitely recommend Precision to all of my friends and family.

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Xavier R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Xavier R
Review:

Thank you for such great work. Your technician Mr Xavier was top of the line, professional, courteous and very knowledgeable. He made sure l To leave the door working like new all-over again.

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Xavier R Service Provided:
Garage Door Repair

Service Technician Team : Xavier R
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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652