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Read what people are saying
about Precision Overhead Garage Door in:

Montclair, NJ

Precision Overhead Garage Door of New Jersey
has received 72 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.

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Tommy S Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Tommy S
Review:

Excellent, efficient and thoroughly professional service. Alan was courteous, knowledgeable and very helpful. We called for a repair and received an immediate response - the repair was done within an hour of our call! Highly recommended.

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Alan R Service Provided:
Garage Door Opener Repair

Service Technician Team : Alan R
Review:

Awesome job by two experienced installers

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Tim N Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Tim N
Review:

Precision installed garage door opener in 2007 and after 14 yesrs just needed replacement of springs, pulleys and cables, motor in good condition. Service team explained in detail three (3) options and left the choice to us, the homeowner. Repairs were completed very efficiently and at a fair price. Thanks to Lou and crew! From The Foley’s

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Lou R Service Provided:
Garage Door Repair

Service Technician Team : Lou R
Review:

I chose you because of the excellent service you have given me. And your integrity as shown y Thomas who explained that I did not have a problem. I asked him about the second door which I know needs entire unit replaced. I intend to do it in the next month or two so I will be contacting you. And if possible would be happy to hive him do it. Thank you so much fir your courtesy and service

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

This was my first time using Precision and I would use them again. Their customer communication tools (emails, texts and phone calls) were extremely detail oriented and timely. Technician was professional, knowledgeable and had all the materials to complete our fix insight. I didn’t get a chance to compare pricing vs another contractor and would guess that Precision is on the higher end but you get what you pay for.

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A Response from: Doug

Hey Nate! Letting you know who will arrive and when helps show Precision is a name you can trust, before we even arrive at your home. A fully stocked truck allows us to complete a garage door repair in just one visit, saving you money and time! We hope you'll remain a customer of Precision for years to come!

Kevin S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Kevin S
Review:

We have had a really great experience with Precision Door. Kevin helped us extend the life of our garage door/opener when we first moved in (installation of new springs, which are still under warranty) and, 6 years later, recently installed a new motor for us. When it became clear there was an issue with the motor, Kevin returned and wouldn’t rest until the issue was resolved, which meant swapping out the motor for a new one (the very next morning!). The phone staff is friendly and Kevin is not only a skilled technician, he is a very kind and personable human. I highly recommend Precision Door.

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A Response from: Doug

Hi Laurie! Thank you for the kind words regarding Kevin's service. We're glad he was able to replace your aged opener with a new LiftMaster model. We look forward to helping you with any future garage door needs!

Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
Review:

John was knowledgable, professional and explained all of the work he was going to do clearly. He couldn't have been nicer!

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John D Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : John D
Review:

Precision was great from start to finish. Our call was answered immediately and we got a service appointment the next day. Our technician, Kevin, came early (after calling first) and promptly diagnosed the problems. He gave us estimates for different options and started the work right away, finishing the set up of two doors within two hours. He took the time to walk us through the new system and make sure we were satisfied. I highly recommend Precision.

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A Response from: Doug

Thank you for the review, Stephanie! We believe that communication is very important, from the arrival time of the technician, to estimates, and educating homeowners on their garage door systems. Thanks for choosing Precision for your garage door repair!

Kevin S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Kevin S
Review:

Service was quick and professional!!

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Kevin S Service Provided:
Garage Door Opener Repair

Service Technician Team : Kevin S
Review:

Your worker was polite friendly and efficient. Fixed everything and very little time.

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Service Provided:
Garage Door Repair

Review:

Tommy was excellent from beginning to end!

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Fast friendly & perfectly repaired

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Tommy S Service Provided:
Garage Door Repair

Service Technician Team : Tommy S
Review:

Our garage door cable snapped with cause the springs to compressed. A neighbor who recently used your service recommended your company. The representative that took the call was very professional and understanding. She even tried to get us a same day emergency service but was notable to. We got an appointment for the following day with a 12-4 window. I was pleasantly surprised when I got a call around Noon that the service technician would not arrive until later in the appointment window so I can go do errands if I wanted to instead of sitting around waiting. The technician was very courteous and professional. He identified himself, asked to see where the issue was and after examining the issue, he explained my options the price for each option and the work necessary to rectify the issue. He was very meticulous in explaining what I was signing for when a signature was required. I had a very good experience and a great technician that represented your company well

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John D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : John D
Review:

The communications leading up to the home visit were excellent. Our repair specialist Eric arrived on time; he was courteous and efficient. He explained our options and the costs and was patient with our questions. Repairs were done quickly. It was an overall positive experience.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Woke up on a Sunday morning and my garage door wouldn't open! Tried on my own by pulling the emergency cable, but the darn door didn't budge. Did some research, called Precision, and about an hour later someone was at my house helping me out! I was presented with options, and after almost two hours of hard work, including re-attaching the bar/railing that had fallen off the wall and reinforcing it with brackets and bolts, and putting in some new rollers, the door was opening and closing as good as new. The service person did a great job -- he even cleaned up! It wasn't cheap, but with Precision you pay a premium price for a premium service, and it was worth it for me!

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John D Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : John D
Review:

Very impressive service! Joshua was very knowledgeable, and saw right away what the problem was. He fixed it and gave me advice on how to make sure the problem doesn't occur again. Will definitely recommend them!

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Service Provided:
Garage Door Repair

Review:

Excellent Job. Estimate fully explained in less than 10 minutes. Service professionally accomplished in about an hour.

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Service Provided:
Garage Door Repair

Review:

Precision was professional from start to finish - from speaking with someone by phone and booking an appointment to installation and testing to be sure all features worked, including being able to open and close doors from the car. Charles was terrific. He explained several options for repairing aged infrastructure and completed replacement of pulleys, springs and openers in an efficient and neat manner.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Fast and reliable service.

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Marc M Service Provided:
Garage Door Repair

Door Installation Team: Marc M
Review:

George was thorough, personable, efficient and extremely pleasant to work with. We hope not to need a lot of service on our doors, but when we do, we'll hope to see him again!

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Service Provided:
Garage Door Repair

Review:

He was very good

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Glenn was great. Advised of the issues clearly and finished the job in a timely fashion

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Service Provided:
Garage Door Repair

Review:

George was great, helpful and fast ! He had the courtesy to call us in advance so we didn't have to wait 4 hours. The service was impeccable, done on Sunday afternoon in a short notice. George was also very nice and gave us many yseful advice. Precision is definitely on our preferred supplier list !!!! :)

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Service Provided:
Garage Door Repair

Review:

From the point of first contact through the service itself, Precision was professional, personable and thorough. The technician made an extra effort to help me program my vehicles to match the door opener. I would recommend Precision to anyone needing service or product.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

service was excellent definitely 5star thank you

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Service Provided:
Garage Door Repair

Review:

Take all the worry out of a very once in a while repair. I have had two doors repaired, and both times I could not have asked for more timely, professional and competent service. Frome scheduling to service they are fantastic. I recommend them unclodintionally!! And, they come out on Sundays if you need them. Just top notch ll the way. Amy - Montclair, NJ

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Service Provided:
Garage Door Repair

Review:

Had both springs replaced. Very happy with the work performed by Technician Brian H. He provided all options with no pressure. Completed the job in a little over an hour. Door works great.

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Brian H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian H
Review:

Chris and Luke were outstanding. I called Precision when one of my openers failed to operate. I received a next day appointment. Chris and Luke were prompt, courteous and thorough. They were able to diagnose the issue(burned out motor), explained why it happened and ran through several options. I decided to replace the unit and the other 20+ yr old unit at the same time. They had all the parts with them, replaced the system, as well as the rollers, springs and installed a new tension cable that is code, to keep the doors from crashing down in the event that they needed to be opened manually. In two hours they had the job done, no mess and they walked me through everything. The Lift master openers are terriffic and i can barely hear the doors opening now. I highly recommend Precision; ask for Chris and Luke!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We have been very pleased with the work of the technicians. Tim Rainey quickly diagnosed the problem with the safety eyes, recommended the best course of action and completed the work very efficiently. Could not ask for more!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921