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about Precision Overhead Garage Door in:
Montclair, NJ
Precision Overhead Garage Door of New Jerseyhas received 83 reviews, averaging 4.96 Stars:
Montclair, NJ
Montclair, NJ
Excellent service. Very professional. Arrived on schedule and provided knowledgeable information and options. Work was completed without issue. 100% satisfied. Than you Precision!
- FS
Montclair, NJ
Gratified that the company stands behind it’s work
- Maurice Kelly
Montclair, NJ
Another 5 star review. My technician john was lovely, explained everything & did a great job!
- Rita Hoenicke
Montclair, NJ
David Paz was great. Knowledgeable and clear communications. Worked efficiently and all equipment on his truck. New system installed same day and works great. Would hire again. We liked that the company sent his photo and personal bio so there were no surprises when he arrived, which was on time
- Terry Thornton
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Service Technician Team : David P
Montclair, NJ
As always, a fine job by Precision. We both love how we are always kept in the loop about the status of our call. We get updates about the arrival time, who the tech is, a picture of him as well. Our tech was nice, competent and didn't waste any of our time.
- Ron Reich
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Service Technician Team : Xavier R
Montclair, NJ
I had a wonderful experience with Precision Overhead Garage Door Service this morning. Booking was extremely easy, and they did a great job communicating with me in advance of the day of service. The service window was 8AM-12PM, and they texted me just after 8AM to let me know they would be there at 9. They also sent the name of the technician and a picture of him so I would know who to expect. Kevin Stasiak arrived promptly at 9AM, quickly and coherently laid out what he was going to do, how the process would work, etc. Within 10 minutes he had come up with a plan of action, and gave me four different solutions to choose from, clearly laying out the differences between the options in terms of the technical details as well as the price. He answered all my questions thoroughly and after I made my choice he went right to work. He completed the repairs/installed the new motor and system within an hour, and then showed me exactly how to work everything. He stayed there while I tested everything out to make sure it worked and I knew what I was doing. Kevin was awesome, both technically and personally. We chatted for a few moments about our families and it was a very pleasant experience having him work on our garage door. 10/10 would recommend Precision Overhead Garage Door Service and Kevin specifically.
- Scott Decker
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Service Technician Team : Kevin S
Montclair, NJ
Professional and friendly service from John Dupieu.
- Beth Norman
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Service Technician Team : John D
Montclair, NJ
Thank you to Kevin and the team at Precision. My very old garage was not opening at all, and was painlessly fixed with new hardware - thanks for quick response, repair and expertise. Thank you so much!!
- Nancy Stern
Montclair, NJ
Kevin did a very good job
- Martin Fischer
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Service Technician Team : Kevin S
Montclair, NJ
On time! Great communication from booking to arrival, pic of technician is a nice touch and helps with safety! Would hire again in a heartbeat! Can’t beat great service! It’s very much appreciated
- Richard Mcleod
Montclair, NJ
We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.
- Robert Kotlowitz
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Service Technician Team : Tommy S
Montclair, NJ
Excellent, efficient and thoroughly professional service. Alan was courteous, knowledgeable and very helpful. We called for a repair and received an immediate response - the repair was done within an hour of our call! Highly recommended.
- Jim Karas
Montclair, NJ
Awesome job by two experienced installers
- Ed Remsen
Montclair, NJ
Precision installed garage door opener in 2007 and after 14 yesrs just needed replacement of springs, pulleys and cables, motor in good condition. Service team explained in detail three (3) options and left the choice to us, the homeowner. Repairs were completed very efficiently and at a fair price. Thanks to Lou and crew! From The Foley’s
- Edward And Joyce Foley
Montclair, NJ
I chose you because of the excellent service you have given me. And your integrity as shown y Thomas who explained that I did not have a problem. I asked him about the second door which I know needs entire unit replaced. I intend to do it in the next month or two so I will be contacting you. And if possible would be happy to hive him do it. Thank you so much fir your courtesy and service
- Carol Ferentz
Montclair, NJ
This was my first time using Precision and I would use them again. Their customer communication tools (emails, texts and phone calls) were extremely detail oriented and timely. Technician was professional, knowledgeable and had all the materials to complete our fix insight. I didn’t get a chance to compare pricing vs another contractor and would guess that Precision is on the higher end but you get what you pay for.
- Nate Meyerson
Hey Nate! Letting you know who will arrive and when helps show Precision is a name you can trust, before we even arrive at your home. A fully stocked truck allows us to complete a garage door repair in just one visit, saving you money and time! We hope you'll remain a customer of Precision for years to come!
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Service Technician Team : Kevin S
Montclair, NJ
We have had a really great experience with Precision Door. Kevin helped us extend the life of our garage door/opener when we first moved in (installation of new springs, which are still under warranty) and, 6 years later, recently installed a new motor for us. When it became clear there was an issue with the motor, Kevin returned and wouldn’t rest until the issue was resolved, which meant swapping out the motor for a new one (the very next morning!). The phone staff is friendly and Kevin is not only a skilled technician, he is a very kind and personable human. I highly recommend Precision Door.
- Laurie Levin Goodstine
Hi Laurie! Thank you for the kind words regarding Kevin's service. We're glad he was able to replace your aged opener with a new LiftMaster model. We look forward to helping you with any future garage door needs!
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Service Technician Team : Kevin S
Montclair, NJ
John was knowledgable, professional and explained all of the work he was going to do clearly. He couldn't have been nicer!
- Izumi Hara
Montclair, NJ
Precision was great from start to finish. Our call was answered immediately and we got a service appointment the next day. Our technician, Kevin, came early (after calling first) and promptly diagnosed the problems. He gave us estimates for different options and started the work right away, finishing the set up of two doors within two hours. He took the time to walk us through the new system and make sure we were satisfied. I highly recommend Precision.
- Stephanie Lurie
Thank you for the review, Stephanie! We believe that communication is very important, from the arrival time of the technician, to estimates, and educating homeowners on their garage door systems. Thanks for choosing Precision for your garage door repair!
Montclair, NJ
Service was quick and professional!!
- Ed Forman
Montclair, NJ
Your worker was polite friendly and efficient. Fixed everything and very little time.
- Todd Boressoff
Montclair, NJ
Tommy was excellent from beginning to end!
- Dorothy Rolling
Montclair, NJ
Fast friendly & perfectly repaired
- Lisa Pond
Montclair, NJ
Our garage door cable snapped with cause the springs to compressed. A neighbor who recently used your service recommended your company. The representative that took the call was very professional and understanding. She even tried to get us a same day emergency service but was notable to. We got an appointment for the following day with a 12-4 window. I was pleasantly surprised when I got a call around Noon that the service technician would not arrive until later in the appointment window so I can go do errands if I wanted to instead of sitting around waiting. The technician was very courteous and professional. He identified himself, asked to see where the issue was and after examining the issue, he explained my options the price for each option and the work necessary to rectify the issue. He was very meticulous in explaining what I was signing for when a signature was required. I had a very good experience and a great technician that represented your company well
- Chris S.
Montclair, NJ
The communications leading up to the home visit were excellent. Our repair specialist Eric arrived on time; he was courteous and efficient. He explained our options and the costs and was patient with our questions. Repairs were done quickly. It was an overall positive experience.
- Robert Silver
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Montclair, NJ
Woke up on a Sunday morning and my garage door wouldn't open! Tried on my own by pulling the emergency cable, but the darn door didn't budge. Did some research, called Precision, and about an hour later someone was at my house helping me out! I was presented with options, and after almost two hours of hard work, including re-attaching the bar/railing that had fallen off the wall and reinforcing it with brackets and bolts, and putting in some new rollers, the door was opening and closing as good as new. The service person did a great job -- he even cleaned up! It wasn't cheap, but with Precision you pay a premium price for a premium service, and it was worth it for me!
- Scott Kessler
Montclair, NJ
Very impressive service! Joshua was very knowledgeable, and saw right away what the problem was. He fixed it and gave me advice on how to make sure the problem doesn't occur again. Will definitely recommend them!
- Amanda Hughley
Montclair, NJ
Excellent Job. Estimate fully explained in less than 10 minutes. Service professionally accomplished in about an hour.
- Zephryn Katompa
Montclair, NJ
Precision was professional from start to finish - from speaking with someone by phone and booking an appointment to installation and testing to be sure all features worked, including being able to open and close doors from the car. Charles was terrific. He explained several options for repairing aged infrastructure and completed replacement of pulleys, springs and openers in an efficient and neat manner.
- Marilyn Morgan
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(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Kevin did a great job. He was on time, communicated well, very helpful and friendly, and got our door fixed quickly. Thank you Kevin!
- Terry Houlihan