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about Precision Overhead Garage Door in:
South Orange, NJ
Precision Overhead Garage Door of New Jerseyhas received 54 reviews, averaging 4.91 Stars:
South Orange, NJ
South Orange, NJ
We had an excellent experience with Precision. After our garage door abruptly and rather dramatically stopped working last week, I called Precision and spoke with a very friendly and helpful woman, who was able to send someone out within a few hours. Christian was extremely professional and thorough, assessing our current system and offering detailed options for replacement (and was then very patient in repeating it all to my husband over the phone). He was even able to replace it all in the same day, expressing no qualms about staying for several hours, even into the evening. By the time he left, we knew we had a great new system that will be safe and reliable for years to come. We highly recommend Precision!
- Kathleen Caridad
Product:
Service Technician Team : Christian G
South Orange, NJ
Excellent service and and know-how.
- Marilyn Kohan
South Orange, NJ
The technician was John Nicoll. He was polite and professional, explaining various repair options very clearly. Mr. Nicholl worked continuously for an extended period until repairs completed. He is a good representative of your company.
- Steve Schwabish
South Orange, NJ
Our door spring broke and we could not open the garage. Tom arrived on a weekend, assessed the problem(s), offered alternatives, and finished the job in a matter of hours, while courteous, friendly, and professional the entire time. Easy to book, reliable timing, no hassle, efficient, no obligatory up sell. Thank you Precision and Tom for an excellent experience!
- Walter Clarke
South Orange, NJ
I chose to call your service because on your website, you promised a response in four hours. Your dispatch did not quite meet that, but when your technician Thomas Sackmann arrived, it was a blessing. Our entire spring assembly and cables were a twisted mess and we feared that our holiday plans would be ruined. Thomas calmly surveyed the scene and you could see that he was developing a step by step action plan. I was amazed how accurately and efficiently he worked to save the day. Thank you Thomas Sackmann, technician extraordinaire.
- Robert Woog
South Orange, NJ
Your technician Chris was wonderful. He explained all of the issues with our old system. He didn’t try to oversell us on buying something, but he clearly laid out the options. We are getting an estimate from you on a new door, motor and hardware.
- Joe Mitchell
Thanks for the review, Joe! Giving homeowners options about what services should be completed and which can wait helps you make decisions your comfortable with. Thank you for choosing Precision for your garge door needs! We look forward to installing your new door!
South Orange, NJ
The technician was very knowledgeable, professional and nice! We felt very comfortable with his assessment and solution! Great asset for your company! Thanks Tommy!
- carolyn gainey
Thanks for the review, Carolyn! Tommy is a wonderful part of the Precision Team! An honest assessment of the garage door issues and solutions helps make Precision a name you can trust!
South Orange, NJ
The Precision Door Repair website left me feeling reassured I was dealing with experienced professionals. The same-day service and 4-hour repair guarantee clinched the deal. I appreciated the updates on the arrival time and liked the mini-biography provided to ensure the person at the door was legitimate, and to provide a little insight on the individual. Kevin Stasiak phoned ahead to indicate he was on his way and arrived on time. He was polite, professional, quick and efficient. He documented the repairs necessary (replacement of cables and spools), provided an estimate, made the repairs and gave advisements on parts that may require service in the future. All in an hour. I was very pleased with Precision. Peter Cascio 551-500-4096
- Peter C
South Orange, NJ
I called Precision on a recommendation by a neighbor. Brian arrived within an hour and quickly got to work replacing a broken torsion spring. He inspected everything else and we chatted about a few future upgrades. I will use Precision again, as needed.
- Matt Epstein
South Orange, NJ
Hi Doug, I have had two very positive experiences with your company. I called because I had been impressed by your technician replacing my neighbor's garage doors at 286 Walton Ave. here in South Orange. I was delighted by your representative Glen, who listened to what we wanted and offered us a great option, which we immediately accepted. Also Glen got to know us as a couple before discussing our options, and we felt valued, understood, and appreciated. Glen was both friendly and professional. He is a great conversant; he both listens carefully and replies openly, relevantly, and succinctly. In short, we trusted him and would be happy to have him over any time as a dinner guest. Glen is a great ambassador for you and your company. Thanks for giving us the opportunity to meet him and do business with him. Yours sincerely, Tim
- Tim Ebsworth
Product:
South Orange, NJ
Brian H. helped us repair our door. He was early to arrive, extremely professional, and consultative about our options to address our issue. Thank you!
- Kelly O'connell
Product:
South Orange, NJ
Scale of 5++. Tech was neat, thorough, explained everything and very polite. Would love to have someone that this tech working for me.
- Steve Rosen
Product:
Service Technician Team : John D
South Orange, NJ
We are very pleased with the service. They came on time and fixed our problem. They were efficient and polite. Would certainly recommend your service.
- Brenda Fogle
South Orange, NJ
Glen was terrific! He arrived on time, was extremely knowledgeable, inspected the door, and was super pleasant. I would definitely recommend Precision for quality and service. Thank you!
- Rebecca Linn
South Orange, NJ
Eric arrived on time and gave me a thorough and professional estimate with no high-pressure sales tactics. I would recommend your services without reservation. Thank you.
- Joe Kopcha
Product:
South Orange, NJ
We met with Glenn who was very knowledgeable, friendly and clear about all the products you offer. He came within 2 hours of our initial phone call (a miracle right there!) We did order a door which will come in 3-5 weeks so I cannot comment on the installation part of the job but I would absolutely recommend the company and Glenn to anyone who is looking to repair or replace their garage door. When the job is done, I will post again about that part of the process.
- Jennifer Howald
Product:
South Orange, NJ
This was my first time using your company. I am extremely pleased with the ease of making a service appointment. The work done on my garage was done in a professional manner. The installations were top quality. I am happy to recommend your company to all of my friends.
- Sharon Schwarz
Product:
South Orange, NJ
Precision is absolutely the best! I called and within an hour Mark was at my garage door. I would recommend them without reservation! Fair price, friendly staff, efficient...couldn't ask for more.
- Jan Ball
Product:
Door Installation Team: Marc M
South Orange, NJ
Excellent service, professional crew...5+ Stars.
- Michael Nelson
Product:
Service Technician Team : Brian H
South Orange, NJ
Hands down we are glad we chose this company to replace our garage door two years ago, we had a small issue and true to form they arrived within days and fixed the issue perfectly
- Avinash Patel
South Orange, NJ
Great service. Fixed my problem right away and was very good at explaining the problem. Good communication and arrived exactly at the time he told me on the phone.
- Stephanie Slabic
South Orange, NJ
Rick C. was terrific - he did a great job replacing the rollers on my garage door and gave me good advice about what to consider down the road in terms of replacement. Excellent job, fair price. Thank you!
- Rebecca Linn
South Orange, NJ
It took a month from request to installation. It doesn't matter what caused it because the client only sees that the product is delivered to his satisfaction. In the end, the product will say it all. The service guys were at their best but any comment on the product will have to wait for sometime until I'm sure it does not fail in the next month or so. In any client business relationship, it is Trust that binds them. I believe Precision hits this mark.
- Delfin Sarte
Product:
South Orange, NJ
great and fast service! tech explored all options and helped us choose the one that met our needs.
- JM
Product:
South Orange, NJ
Kevin B did an exceptional job. He was very nice and courteous. Thank you!!!
- Neil Holtz
Product:
South Orange, NJ
Great service and very prompt service by Peter. I would use him again and recommend him to others. He solved my problem.
- Selma Rosen
Product:
South Orange, NJ
Chris was excellent, kept us updated on his arrival time, told us what the issue was and gave us two options. The band aid or the long term solution with a warranty as long as we live in the house. We chose the rep
- Mitchell Saunders
Product:
South Orange, NJ
I hired Precision to replace my garage doors. Every part of the process was outstanding; from getting the estimate done, interactions with the office and the ultimate installation. I am very pleased with the outcome. The technicians were on time and they were very courteous and conscientious about the work. There was no trace of debris in my garage or driveway when they were done. Excellent job!
- Ron Andrews
Product:
South Orange, NJ
Chris was an absolute professional - thorough, kind and clearly knows his craft. Additionally, he communicated clearly and was very efficient. I'd recommend him highly, and wouldn't hesitate to use Precision again! Thank you!
- Stephanie Slabic
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
Ethan was excellent. Took time to explain issues & wrote comprehensive report for my home buyers. Highly recommend.
- Peter McRobbie