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The Precision Door Repair website left me feeling reassured I was dealing with experienced professionals. The same-day service and 4-hour repair guarantee clinched the deal. I appreciated the updates on the arrival time and liked the mini-biography provided to ensure the person at the door was legitimate, and to provide a little insight on the individual. Kevin Stasiak phoned ahead to indicate he was on his way and arrived on time. He was polite, professional, quick and efficient. He documented the repairs necessary (replacement of cables and spools), provided an estimate, made the repairs and gave advisements on parts that may require service in the future. All in an hour. I was very pleased with Precision. Peter Cascio 551-500-4096

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I called Precision on a recommendation by a neighbor. Brian arrived within an hour and quickly got to work replacing a broken torsion spring. He inspected everything else and we chatted about a few future upgrades. I will use Precision again, as needed.

Review:

Hi Doug, I have had two very positive experiences with your company. I called because I had been impressed by your technician replacing my neighbor's garage doors at 286 Walton Ave. here in South Orange. I was delighted by your representative Glen, who listened to what we wanted and offered us a great option, which we immediately accepted. Also Glen got to know us as a couple before discussing our options, and we felt valued, understood, and appreciated. Glen was both friendly and professional. He is a great conversant; he both listens carefully and replies openly, relevantly, and succinctly. In short, we trusted him and would be happy to have him over any time as a dinner guest. Glen is a great ambassador for you and your company. Thanks for giving us the opportunity to meet him and do business with him. Yours sincerely, Tim

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Brian H. helped us repair our door. He was early to arrive, extremely professional, and consultative about our options to address our issue. Thank you!

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Scale of 5++. Tech was neat, thorough, explained everything and very polite. Would love to have someone that this tech working for me.

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We are very pleased with the service. They came on time and fixed our problem. They were efficient and polite. Would certainly recommend your service.

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Glen was terrific! He arrived on time, was extremely knowledgeable, inspected the door, and was super pleasant. I would definitely recommend Precision for quality and service. Thank you!

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Eric arrived on time and gave me a thorough and professional estimate with no high-pressure sales tactics. I would recommend your services without reservation. Thank you.

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We met with Glenn who was very knowledgeable, friendly and clear about all the products you offer. He came within 2 hours of our initial phone call (a miracle right there!) We did order a door which will come in 3-5 weeks so I cannot comment on the installation part of the job but I would absolutely recommend the company and Glenn to anyone who is looking to repair or replace their garage door. When the job is done, I will post again about that part of the process.

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This was my first time using your company. I am extremely pleased with the ease of making a service appointment. The work done on my garage was done in a professional manner. The installations were top quality. I am happy to recommend your company to all of my friends.

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Precision is absolutely the best! I called and within an hour Mark was at my garage door. I would recommend them without reservation! Fair price, friendly staff, efficient...couldn't ask for more.

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Excellent service, professional crew...5+ Stars.

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Hands down we are glad we chose this company to replace our garage door two years ago, we had a small issue and true to form they arrived within days and fixed the issue perfectly

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Great service. Fixed my problem right away and was very good at explaining the problem. Good communication and arrived exactly at the time he told me on the phone.

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Rick C. was terrific - he did a great job replacing the rollers on my garage door and gave me good advice about what to consider down the road in terms of replacement. Excellent job, fair price. Thank you!

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It took a month from request to installation. It doesn't matter what caused it because the client only sees that the product is delivered to his satisfaction. In the end, the product will say it all. The service guys were at their best but any comment on the product will have to wait for sometime until I'm sure it does not fail in the next month or so. In any client business relationship, it is Trust that binds them. I believe Precision hits this mark.

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great and fast service! tech explored all options and helped us choose the one that met our needs.

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Kevin B did an exceptional job. He was very nice and courteous. Thank you!!!

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Great service and very prompt service by Peter. I would use him again and recommend him to others. He solved my problem.

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Chris was excellent, kept us updated on his arrival time, told us what the issue was and gave us two options. The band aid or the long term solution with a warranty as long as we live in the house. We chose the rep

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I hired Precision to replace my garage doors. Every part of the process was outstanding; from getting the estimate done, interactions with the office and the ultimate installation. I am very pleased with the outcome. The technicians were on time and they were very courteous and conscientious about the work. There was no trace of debris in my garage or driveway when they were done. Excellent job!

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Chris was an absolute professional - thorough, kind and clearly knows his craft. Additionally, he communicated clearly and was very efficient. I'd recommend him highly, and wouldn't hesitate to use Precision again! Thank you!

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Good service and quick reply to my call. Overall full satisfaction.

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5 stars. Thank you!

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Bob Z called to say he would be early. Since I was home said OK. He was polite, clearly explained my options, was efficient. Did a good, neat job and left a clean garage. Will be pleased to recommend him, and your company. dbb

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Scott was great .... a real pro

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Scott was very professional and polite, and explained all of the technicalities very well. I would request him again if I need to call on Precision Garage again. You've got an excellent employee there.

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Technician Rob Z arrived on time, quickly identified the problem with the door, and explained the repair options thoroughly. Rob completely the repairs quickly and explained afterward what he had done as well as how to keep the door operating efficiently. Rob was extremely courteous and helpful. As a result of this experience, I will recommend Precision highly.

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Excellent work by Peter.

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Gaetano was fantastic, thoroughly approachable with a very professional demeanor. Discussed various options to repair the door and although we ended up spending more than we expected the job was done well and efficiently. I would recommend Precision and Gaetano specifically for any garage door needs. He is extremely capable and courteous. AP