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about Precision Overhead Garage Door in:
Essex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 1007 reviews, averaging 4.92 Stars:
Livingston, NJ
South Orange, NJ
Our door spring broke and we could not open the garage. Tom arrived on a weekend, assessed the problem(s), offered alternatives, and finished the job in a matter of hours, while courteous, friendly, and professional the entire time. Easy to book, reliable timing, no hassle, efficient, no obligatory up sell. Thank you Precision and Tom for an excellent experience!
- Walter Clarke
West Caldwell, NJ
Ethan was the best service person we’ve ever had, ever! So caring and such a great communicator on explaining and showing what was wrong. I will surely recommend you guys and service be size of Ethan. The very best ever! Please, please be sure to reward him!! Hopefully you will give him a bonus and even a promotion. He’s more than deErving of this. He is rare and exceptionally outstanding. You have a gem, the hope diamond in fact,of an employee. You need to celebrate him!!!!! Sincerely, Joan Ceresnik & sister, Jane Conforti (We reside together here and think the universe and beyond of Ethan!).
- Joan Ceresnik
Nutley, NJ
I have used Precision in past for a broken spring so when I had an issue with the garage door not fully opening I looked at their web page, like that they have a fully stocked truck, come out to service quickly, in my case 3 hours after I called. From rep handling my call to my service person, Kevin S were all friendly and courteous. So much that after Kevin completed his job and now late in day, I had a question, called Precision and they said they would have Kevin call me the next morning, and he did, again, very friendly and knowledgeable. Every thing about this company is top notch. I will say they are a bit expensive, but my emergency situation was handled the same day I called and to me it was all worth it.
- Nancy Villani
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Service Technician Team : Kevin S
Verona, NJ
I am thrilled I found Precision Overhead Garage Door of New Jersey on Google. I am so appreciative of the very quick response, and especially that there is always someone who immediately answers the phone. Receptionist Sarah Thiel was wonderful to work with. She was always so pleasant, kind and accommodating. After initially speaking with Sarah, I knew I chose the right company! The text/email communications were phenomenal. I always knew exactly what was going to happen! I wasn’t home when technician Thomas Sackmann arrived but my husband very enthusiastically said he was A+++++ superb! He immediately saw what the problem was and gave my husband 3 options on how to proceed with the job. My husband said Thomas knew exactly what he was doing, got right to work, and with great “precision” completed each task with confidence and expertise. I spoke with Thomas on the phone and my husband and I appreciated his friendliness, kindness and upbeat personality! We would highly recommend Precision Garage Door Service to anyone who is looking for a highly professional and skilled company to get your job done in a very timely manner. Courteous, friendly and knowledgeable staff is definitely an added bonus to this company! Thank you!
- Judy Inglesino
Kearny, NJ
Very nice technician.
- Jose Pego
Short Hills, NJ
Kevin was terrific! Will recommend to friends!
- David Plotkin
Livingston, NJ
As always, I had a great experience with your company! Glen, my technician was so patient and kind and explained all my options in a manner I could understand and truly went out of his way to accommodate me with a fair price. Beyond that, his work was impeccable and he explained how to work and understand my new system. I received a new LiftMaster LED Garage door opener with all the works. Your customer service people were great as well. I was and am very satisfied with your company. I was also confused as to how to get online to do the review and this morning you sent me a direct link to make it easy for me. Thanks again!
- Carol Santucci
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Service Technician Team : Glen C
Montclair, NJ
We had an emergency situation with our wooden garage door at 12:30 AM. When the door started to open, the old tension spring on the right-side track broke, causing the rear portion of the spring to impact and break the track supports, causing the track to fall down. The right side of the garage door remained down, while the left side was partially lifted. The door was jammed in this slanted position and the top portion was off the track and leaning into the garage. I called Precision at about 1 AM and was quickly connected to their answering service. The agent was very professional, collected my contact information, and scheduled a service call for later that day at about 10 AM. I received text and email confirmations of the service date/time. The repair technician, Tom, promptly arrived at about 10:30 AM, surveyed the damage, and suggested repair options. He then requested assistance from his supervisor, Lou, in managing this extensive repair job. Tom and Lou carefully straightened the garage door, rebuilt the right-side track supports, replaced all the rollers and springs, and got the door smoothly moving on the original tracks. A new LiftMaster garage door opener was installed with a new keypad and remote controls. The repair was completed the same day. Our 50-year-old garage door now operates smoothly, quietly, and better than before. The repair technicians were professional, fully explained the repair plan, worked carefully to avoid damage to the garage door and the car that was still parked in the garage, tested the new installation, answered all my questions, cleaned up, and maintained a sense of humor during a challenging repair operation. The total repair cost was shared with me before the work started and there were no surprise additional charges. This was my first customer experience with Precision. I will certainly contact them in future if repairs are needed, and will recommend them to neighbors as a reputable repair service with highly competent technicians.
- Robert Kotlowitz
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Service Technician Team : Tommy S
Glen Ridge, NJ
Great, fast, same day service. Swapped out broken sensor and made minor adjustments to garage door that they installed about a year ago. I highly recommend Precision to anyone looking for a complete motor/door/rail package or just for modifications and repairs of existing door.
- Mike Garrett
Montclair, NJ
Excellent, efficient and thoroughly professional service. Alan was courteous, knowledgeable and very helpful. We called for a repair and received an immediate response - the repair was done within an hour of our call! Highly recommended.
- Jim Karas
Livingston, NJ
Awesome customer service....they came out with no hassle and on time for their appointment time which was set up easily by the pleasant office staff....Our tech, Glen, took no time assessing the issue and repaired the problem quickly and easily....
- Stuart Thomas
West Orange, NJ
The Faber Velasquez team does top notch work. Fast, clean & complete. Art Linfante West Orange, NJ
- Arthur Linfante
West Orange, NJ
Glen was very prompt and courteous. He knew exactly what was needed & fixed the problem. Thank you Glen for your help.
- Seymour Chase
Montclair, NJ
Awesome job by two experienced installers
- Ed Remsen
West Orange, NJ
Prompt, courteous, efficient service. A bit pricey though!
- Abegail Johnson
Cedar Grove, NJ
The emergency service was timely and efficient. The installer was friendly, helpful and professional.
- Herbert Reiner
Nutley, NJ
Craig was fantastic! We are very pleased with the work done and the care taken for the job.
- Cynthia Lay
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Service Technician Team : Glen C
Livingston, NJ
Very impressed with the service we received. From the great service provided at the call center all the way to the field tech dispatched to us. Glen was very professional, informative and knew exactly what he was doing! Thanks!
- Jason Otero
Bloomfield, NJ
Alan Ramirez was a terrific tech. He got the job done quickly and efficiently. He gave good advice and gave me a free estimate for a new door.
- Brookdale Christian Church
Maplewood, NJ
What can I say about Precision Door Service. I called because I used Precision before and was impressed by their fast response after my first call, as well as, their workers, including customer service. Firstly, the estimator Tammy Dehaan was awesome, she understood my dire needs and urgency due to the damage caused by the Ida storm. Secondly, Wilmer, the garage door expert/installer was pleasant and completed the installation of my remote garage door in a timely fashion, the job was done neatly/professionally, he answered all my questions/concerns with a pleasant attitude and Wilmer stated that I am not to hesitate to call Precision Doors if I have any issues with the garage doors. I will use Precision Doors again and will refer them to anyone who needs their service. Big thank you, New Jersey.
- BTaylor
Fairfield, NJ
Kevin did a great job. We are very pleased with the results.
- Carmine Somma
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Service Technician Team : Kevin S
Verona, NJ
The service rep who did the work was very polite and professional. He did a great job and was done quickly.
- Marlene Nigro
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Service Technician Team : Tommy S
Montclair, NJ
Precision installed garage door opener in 2007 and after 14 yesrs just needed replacement of springs, pulleys and cables, motor in good condition. Service team explained in detail three (3) options and left the choice to us, the homeowner. Repairs were completed very efficiently and at a fair price. Thanks to Lou and crew! From The Foley’s
- Edward And Joyce Foley
Cedar Grove, NJ
Glenn did a great job fixing our door. He was on time, explained all his work and now the door is like new!
- Mirvia & Rich Miller
Livingston, NJ
service was top notch. he gave me options and garage is working perfectly now. very impressed with service willie distler
- William Distler
Nutley, NJ
The service was excellent from beginning to end—starting with Tammy’s initial sales call, to Monica’s scheduling of the installation appointment, to Faber’s and Andres’ completing the door and motor installation. They were professional, friendly, patient and very attentive to detail. We are very happy with the results!
- Michael
Nutley, NJ
Lou was on time and extremely efficient. He explained everything that needed to be done and also tried everything he could to keep cost down. Great Communication and fast work. Thank you
- Jessica Hume
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Service Technician Team : Lou R
Glen Ridge, NJ
Technician (John) was prompt, effective and courteous.
- Art D'Alessio
South Orange, NJ
I chose to call your service because on your website, you promised a response in four hours. Your dispatch did not quite meet that, but when your technician Thomas Sackmann arrived, it was a blessing. Our entire spring assembly and cables were a twisted mess and we feared that our holiday plans would be ruined. Thomas calmly surveyed the scene and you could see that he was developing a step by step action plan. I was amazed how accurately and efficiently he worked to save the day. Thank you Thomas Sackmann, technician extraordinaire.
- Robert Woog
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
I am very pleased with the service provided by Glen Colaianni of Precision Overhead Garage Door Service today. He listened to my concerns, did good work, was very helpful and courteous. The spring was fixed and the rubber seal of the garage door was replaced. (The response after my phone call was also very quick and the updates by text and email were very welcome information.). Thank you!
- Auroua Zafra