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Read what people are saying
about Precision Overhead Garage Door in:

Essex County, NJ

Precision Overhead Garage Door of New Jersey
has received 956 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

The service was great. Prompt and professional. The prices set high.

- Joseph DeMayo

Chris A Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Chris A
Review:

Awesome service and experience!

- John Labianca

Sean S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Apprentices: Sean S
Review:

Excellent customer service. Very professional and helpful. Fixed and serviced my garage. Lovely team of people.

- Kate

John D Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : John D
Review:

This was my first time using Precision and I would use them again. Their customer communication tools (emails, texts and phone calls) were extremely detail oriented and timely. Technician was professional, knowledgeable and had all the materials to complete our fix insight. I didn’t get a chance to compare pricing vs another contractor and would guess that Precision is on the higher end but you get what you pay for.

- Nate Meyerson

A Response from: Doug

Hey Nate! Letting you know who will arrive and when helps show Precision is a name you can trust, before we even arrive at your home. A fully stocked truck allows us to complete a garage door repair in just one visit, saving you money and time! We hope you'll remain a customer of Precision for years to come!

Kevin S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

I highly recommend Precision Overhead Door Service. Kevin the technician was so knowledgeable and helpful in explaining what needed to be done. He finished the work in less than 20 minutes, and he gave me a very reasonable price. I’m so happy to have my door working better than ever!

- Jennifer

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

We have had a really great experience with Precision Door. Kevin helped us extend the life of our garage door/opener when we first moved in (installation of new springs, which are still under warranty) and, 6 years later, recently installed a new motor for us. When it became clear there was an issue with the motor, Kevin returned and wouldn’t rest until the issue was resolved, which meant swapping out the motor for a new one (the very next morning!). The phone staff is friendly and Kevin is not only a skilled technician, he is a very kind and personable human. I highly recommend Precision Door.

- Laurie L.

A Response from: Doug

Hi Laurie! Thank you for the kind words regarding Kevin's service. We're glad he was able to replace your aged opener with a new LiftMaster model. We look forward to helping you with any future garage door needs!

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
Review:

Great service easy appointment set up

- Craig Goldman

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
Review:

Quick delivery of garage door. Courteous and professional technicians.

- Gary Sorber

Marc M Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Marc M
Review:

They are very accommodating. I had to change my appointment at the last minute because of a family emergency. I got one the next day. Thomas was excellent. He came ahead of time ! Explained everything and finished in a timely fashion. Excellent company and service!

- Terry Allan

A Response from: Doug

Hey Terry! We understand that life happens and you need to reschedule appointments, and we're glad we were able to make that just a little easier for you. Thank you for choosing Precision!

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Service great as always

- Joe Trabucco

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

John was knowledgable, professional and explained all of the work he was going to do clearly. He couldn't have been nicer!

- Izumi Hara

John D Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technician Team : John D
Review:

Please forgive me. Not sure if I previously responded. If I didn’t, Tammy Dehann was our Rep. She was Great. Very personable & extremely professional. Answered all our questions, without any hesitations. It was pleasure working with Tammy. Looking forward to receiving our new 2 car garage doors.

- Valerie Bell

A Response from: Doug

Thanks for the review, Valerie! We love hearing about the impression our Door Designers make when they are working with customers! We appreciate you taking the time to share your experience with Precision!

Tammy D Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Door Designers: Tammy D
Review:

Extremely knowledgeable, friendly and helpful. It was a pleasure and I would highly recommend your company.

- Gail Linares

A Response from: Doug

Thanks for the review, Gail! We appreciate you taking the time to share your experience with Precision! Thank you for choosing Precision for your garage door needs.

Kevin S Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Kevin S
Review:

Your technician Chris was wonderful. He explained all of the issues with our old system. He didn’t try to oversell us on buying something, but he clearly laid out the options. We are getting an estimate from you on a new door, motor and hardware.

- Joe Mitchell

A Response from: Doug

Thanks for the review, Joe! Giving homeowners options about what services should be completed and which can wait helps you make decisions your comfortable with. Thank you for choosing Precision for your garge door needs! We look forward to installing your new door!

Chris A Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Chris A
Review:

Lou was here early and went over the work to be done and described our options clearly so we could understand. We made our choice and he did the job. Everything looked perfect and both doors worked very quietly. We are very satisfied with the job and I did not hesitate to give Lou the 5 stars. My wife says he needs more than 5 stars!

- Richard Gibbs

A Response from: Doug

Thanks for the review, Richard! This review needs more than 5 stars! We appreciate you taking the time to acknowledge Lou's skills and professionalism. We love to hear about the impression our techs are making on the job! Thanks for choosing Precision for your garage door needs!

Lou R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Lou R
Review:

Service technician was very courteous and thorough. He explained what service was needed to repair the springs, then explained other worn features that needed to be addressed soon, if not now. Instructed technician to proceed repairing all worn features on both doors of garage. Work was done quickly and site was thoroughly cleaned. Very satisfied with job performed

- E.H.

A Response from: Doug

Thanks for the review! Honest communication about what needs service and what can wait helps make Precision a name you can trust. Thanks for choosing Precision!

John D Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : John D
Review:

John had a very positive attitude with a smile even with his mask. He explained and checked all three doors for me. He is quick and efficient the perfect person to have on a hot day. He needs to be on the list for future raises. Kudos to John!! PS. The woman who took the call was also polite. Doug at my age not everyone is polite like before. Thanks again

- Caroline Desimone

A Response from: Doug

Thanks for the review, Caroline! Customer satisfaction is very important to us, from the very first phone call to the broken spring repair! And service with a smile never hurts! Thanks for choosing Precision!

John D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : John D
Review:

I saw ad on internet and I called them. They were very prompt. The repairman was very polite and courteous. He explained to me what was wrong with my door and that I needed a new one. He shied and explained all the damages. I told him I am a senior citizen and righ now I cannot affords a new door but when I am able I will use his company. He was very pleasant and not pushy.

- Velma Hawkins

A Response from: Doug

Thanks for the review, Velma. Reviews like this help homeowners know Precision is a name you can trust. Thank you for choosing Precision Garage Door.

John D Service Provided:

Install Garage Doors


Service Technician Team : John D
Review:

Even though problem wasn’t able to be solved Kim and Matt the technician were extremely professional, courteous And helpful. I will call back and continue my appointment when my power comes back on.

- Jeffrey Nathan

A Response from: Doug

Thanks for the review, Jeffrey. Sorry we weren't able to solve your garage door issue on the spot, however we appreciate you taking the time to share your experience with Precision. We look forward to helping you get that garage door issue resolves sooner rather than later! Thank you for choosing Precision Garage Door.

Matt D Service Provided:

Garage Door Repair


Service Technician Team : Matt D
Review:

You were referred to me by my electrician, Dan of Full Circuit. Your technician, Tom Sackman did a great job. He was very pleasant and explained everything before he started the work and after he has installed the new motor and changes some rollers and cables. He also cleaned up his work pretty nicely. Thank you.

- Cynthia Llames

A Response from: Doug

Thanks for the review, Cynthia. We appreciate you taking the time to share your experience with Precision Garage Door. Thanks for choosing Precision for your garage door needs!

Tommy S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Tommy S
Review:

The technician was very knowledgeable, professional and nice! We felt very comfortable with his assessment and solution! Great asset for your company! Thanks Tommy!

- carolyn gainey

A Response from: Doug

Thanks for the review, Carolyn! Tommy is a wonderful part of the Precision Team! An honest assessment of the garage door issues and solutions helps make Precision a name you can trust!

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

I was able to get someone out the same day I called. The service provider was friendly and knowledgeable.

- Mary Valentine

A Response from: Doug

Thanks for the review, Mary! Offering same day service to our customers allows important issues to be resolved quickly. Thank you for choosing Precision for your LiftMaster garage door opener installation.

John D Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : John D
Review:

Your company/service was outstanding. From the informative emails and the text messages letting me know about my technician and when he was going to arrive to the service he provided for me. He was wonderful and so thorough with his explanation. I will highly recommend this company and if I need anything again I will absolutely call Precision. Thank you

- Paula Zarra

A Response from: Doug

Thanks for the review, Paula! We appreciate you taking the time to acknowledge Tommy's skills and share your experience with Precision! We look forward to helping you with any garage door needs in the (distant) future! Thank you for choosing Precision for your garage door repair.

Tommy S Service Provided:

Garage Door Repair


Service Technician Team : Tommy S
Review:

Precision was great from start to finish. Our call was answered immediately and we got a service appointment the next day. Our technician, Kevin, came early (after calling first) and promptly diagnosed the problems. He gave us estimates for different options and started the work right away, finishing the set up of two doors within two hours. He took the time to walk us through the new system and make sure we were satisfied. I highly recommend Precision.

- Stephanie Lurie

A Response from: Doug

Thank you for the review, Stephanie! We believe that communication is very important, from the arrival time of the technician, to estimates, and educating homeowners on their garage door systems. Thanks for choosing Precision for your garage door repair!

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

Professional, knowledgeable and fast.

- Bradley Jacobs

A Response from: Doug

Thanks for the review, Bradley!

John D Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : John D
Review:

Paid Precision door over 600 to repair my garage door on Wednesday By Sunday the door would not close. It appears that the cables on both sides of the door had no tension, became loose and came out of the rollers.

- Amadou Diop

Kevin S Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

Great and prompt service by Jon

- Andrew Burger

A Response from: Doug

We appreciate you taking the time to leave a review, Andrew! Thanks for choosing Precision Garage Door!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Quick service and extremely knowledgeable and friendly technician. Great job!

- Brian Gallagher

A Response from: Doug

Thanks for the review, Brian! We're glad we were able to help with your garage door repair needs! Thanks for choosing Precision!

Kevin S Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Kevin S
Review:

I was very happy with the service. New hardware , pulleys and springs were replaced. The garage door no longer shakes. Thank you for your service. Carol Lancaster

- Carol Lancaster

Kevin S Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Kevin S
Review:

Great service great job! Kevin was swift and professional!

- Vinay Pawar

Kevin S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Kevin S
Next Page
Bergen County

(201) 977-4870

(201) 977-4870
Morris County

(973) 975-4631

(973) 975-4631
Essex County

(973) 577-7920

(973) 577-7920
Hunterdon County

(908) 271-4227

(908) 271-4227
Passaic County

(973) 975-4631

(973) 975-4631
Somerset County

(908) 333-4087

(908) 333-4087
Sussex County

(973) 862-4716

(973) 862-4716
Union County

(908) 418-4588

(908) 418-4588
Warren County

(908) 747-4357

(908) 747-4357
Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444