Garage Door Repair in Essex, NJ

Peter Crosta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was an utmost professional in the manner of his service to our garage door system. This is my third time using Precision since I purchased my home two years ago. I never hesitate to call them when my doors need service. Tyler was patient and respectful of property and my time. He deserves MUCH credit in representing Precision!

C. Rothermel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane replaced my keypad and did maintenance on my garage door. He patiently answered my questions, and was friendly, courteous and professional.

Lyudmila Tyurina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Second time using this company and highly recommend to all. If you need immediate service the same day you can count on Precision. Customer service is very friendly and ready to assist with your scheduling needs. Their response is Immediate and scheduling is available within hours for emergency services. The technician (Kevin) was very pleasant and knowledgeable and got the new garage door opener package installed in a little over 30 min.

Bob Demassi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was very polite, courteous. He was also very knowledgeable in what exactly was the cause and effect for the garage door to malfunction. He gave me several options on the repair for the garage door. And repaired it on a timely manner. Highly recommend Precision for your garage doors and repairs!!!

Richard Aborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responsive, excellent service. Kevin has done work for us on several different areas (installing new garage door opener and fixing problems caused by door being hit by snow plow). His work has been first rate.

Fred Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy is the BEST!!!! Precision has always given me the best customer service ever. Tommy has been to my home twice now. I can't say enough about him. He is so kind and so honest. I called Precision this morning in a panic when my garage door wouldnt open. Even the girl.who answered my call.was so kind and understanding. Tommy came just a few hours later to save the day. The only problem now is that I'm so spoiled. Tommy came to the rescue twice now, and I'm going to have a hard time of I'm not lucky enough to see him the next time I need help. I do remember though, years ago when I first called Precision, a young man named Brian came to help me. He too was wonderful. Precision must be a great company to work for, because their employees really care about their customers. They go above and beyond with everything they do. Thank you again Tommy for saving the day!!!! I wish I could give a million star review!!!!

Howard Greenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great. Did a great job Recommend him to any one 5. Star

Mark Wolfberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a minor service issue today and within a few hours, John was dispatched to my home and the issue was resolved within minutes. technician was professional and PUNCTUAL which is a rare combo in today's world. definitely recommend this company.

Steven Bruzzichesi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience! I had a new garage door purchased and installed by Precision Garage Door Service, who btw was the best price out of 5 different estimates. Although there were some issues with it in the first few months, Precision came out multiple times to make adjustments to make it right. It got to the point where Louis, the service tech who responded each time, said that the door was manufactured incorrectly and needed to be replaced. Not only did Precision order me a new door, Louis made sure he came out and installed the door himself. I can not give Louis and Precision enough praise to make sure that I have a perfectly working door and that I am a happily satisfied customer. I highly recommend using Precision for all your garge door needs.

Debby M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used Precision several times and am very satisfied with their responsiveness, professionalism, and ease of scheduling online appointments. I highly recommend Precision!

Loretta Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person who came out to service my garage door opener was very respectful. I highly recommend Precision.

Mike Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish Precision was awesome. Scheduling was easy with quick response for repair. The technician Kevin was very knowledgeable provided a detailed estimate and had all the necessary parts available on his truck. Service was beyond exceptional. I would highly recommend this company to any friends or family.

Pam Frimmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was here at 9 am which I sincerely appreciated since could not get my car out of garage with broken wire/reel. Allot of work recommended to upgrade some old equipment which I approved so overall job was completed within the hour and both Kevin and Alex professional and courteous. They helped me with app for garage door via iPhone and removed all old parts. Thank you for job well done

Sarah Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was exceptional. Kevin diagnosed the problem, and presented 3 options at different price points. I really appreciated his explanation of my choices. He was courteous, professional and efficient. Highly recommend Precision Door.

Patricia Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed to get a same day appointment. Vincent called to say he was coming and was prompt. He was friendly and quick to assess my needs. He offered three options and explained each. He completed the option I chose, prepared the bill quickly, took my payment-and all this in the midst of the chaos of the lawn service arriving just as he did. I am beyond pleased! Way to go, Vincent!

Shelia Klein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely satisfied. Josh Orejola/technician very thorough, professional & knowledgeable-provided details of various options after his initial inspection . The company is amazing- provided up to minute follow- up & information from time I placed the appointment to Josh’s arrival. Couldn’t be more pleased-in today’s environment it’s hard to find good service & people who care & pay attention!! Thank you !!!

Martin Golan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent no-fuss installation by your technician Vincent LoVerde. He knew his stuff, anwered all my questions, took away all the parts of our old garage door opener, and had plenty of patience to show me how to use wifi access to the garage door.

William Widjaja

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent professional service by Vincent despite the weather was over 90f.

Stuart Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience all around! Extremely easy to set up the service call thru the website and the communication when the technician was arriving was accurate. Our technician, Thomas, was very pleasant and explained everything he found and repaired the issue quickly and efficiently.

Kathy Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This week, I finally decided to buy (vs. repair) my garage doors and scheduled estimate visits with three companies. I met with the first one yesterday; Precision today; and the third scheduled for Monday. No need. I made my decision and have signed a contract based on my interaction with the Precision rep (“Jimmy”) who arrived on time and then took his time to do what I saw as a very detailed inspection. He was also very personable and patient with me and my many questions throughout this process, which I appreciated. This job hasn’t even started but gets five stars in my eyes for customer service alone.

Max Silbermann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had previously worked on our garage doors. This time a very old spring broke. A technician, Thomas, came in less than 24 hours. Not only did he fix the broken spring he also suggested additional important safety measures that were obvious after he pointed them out. Everything was done in about an hour.

Phoebe Epstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door wouldn’t close. I called and got an appointment in under two hours. The tech was pleasant and helpful. He replaced the motor and upgraded my system in under two hours. I am a very satisfied customer.

Rick Schwartz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service by Vincent L. Total pro job.

Robin Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler Soni was very professional and courteous. I thought the pricing was high for the work that was done. The sealing on the side of the garage door that Tyler replaced is not laying flush against the door, as I expected. Tyler explained it’s bc the garage door pad is in the way. He said it may take a few days to flatten out and adjust to the positioning. We’ll see. I have a feeling we will be calling you back about this issue. Overall, the communication with the appt scheduling was very good, Tyler was very nice as well as informative, but I’m not totally satisfied with the service.

Mara Podvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, efficient service! The technician was professional, courteous, and was able to solve my issue quickly.

Jeff Tobin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door was easy to work with from start to finish. Easy to make an appointment and communicated via text the whole process. Vincent was very professional, explained everything and answered any questions i had. He solved the problem without any stress.

Elizabeth Gerrity

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process took less than 3 hours. Vincent did a quick assessment of our garage door, opener system, and rails. He laid out 4 options for us that all could be installed right away, and gave us the pros/cons. Once we decided which package we wanted he installed it right then and there. Very happy with the service and overall experience!

Len Haczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! The service tech Andrew V. Was knowledgeable, courteous and totally professional! A definite asset to your company!

Laurie Fusco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Personable smart efficient. Communication prior to appointment was very helpful and appreciatedtoo. Thank you!

Gale Janukowicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been a customer of Precision for over 10 years. They offer quick response, have good level of communication from onset through repair. The current issue with a broken spring on one of the doors offered several levels of repair to both the immediate issue and also long term fixes for the future of that door as well as our second door. The technician was thorough, explained what issue existed and probable future issues to one or both doors. Ultimately we decided to do the least amount of repair, the one that allowed the door to become functional now, and hopefully will have several years of usage before any other repairs might be needed. The only issue we had was the very costly 3 options that were originally presented: good, better, best. At a vulnerable time to do a repair, the costs seemed very high. So we chose the most "watered down" repair to get the door working. When we need to address future repairs, we hope to be better prepared with the costs and offerings, as we will do our homework and "shop around" other servers.