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Read what people are saying
about Precision Overhead Garage Door in:

New Milford, NJ

Precision Overhead Garage Door of New Jersey
has received 34 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Great service.

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Alan R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Alan R
Review:

Precision met my expectations and all problems were resolved. The people who represent your company were extremely courteous and professional. Roberto was an excellent service technician and an even nicer person.

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Rob Z Service Provided:
Garage Door Repair

Service Technician Team : Rob Z
Review:

I have nothing but good things to say about Precision Garage doors. They installed the garage door opener that I purchased elsewhere. the price was within what I was quoted on my on line chat with them. The installer, Chris, was extremely knowledgeable and helpful. He was very personable.

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Chris A Service Provided:
Garage Door Opener Install

Service Technician Team : Chris A
Review:

Tino did an outstanding job. He first assessed the situation, Indicated what he thought would be necessary to address the problem and indicated all costs before beginning any work. He was methodic in his procedures was conscious of maintaining a safe working environment. He described how all the new equipment functioned, programmed all of my remote controls both new and old and answered all of my questions. He was always pleasant and polite and even listened to an old man's stories without complaint.

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A Response from: Doug

Hi William! Thank you for taking the time to acknowledge Tino's skills and knowledge! We love to hear about the impression our technicians are making on homeowners during garage door repair! We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt and professional.

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Lou R Service Provided:
Garage Door Repair

Service Technician Team : Lou R
Review:

Attack was very knowledgeable and did an excellent job

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A Response from: Vince, Corporate Customer Experience Manager

Hello Ray! Thank you for your review - we appreciate 4 starts however it tells me we didn't quite get to 100% satisfaction - please let us know how we can do better to earn 5 stars! Feel free to reach out to me with any questions or concerns and we look forward to servicing you again in the future - vince@pdstristate.com (973) 897-7028

Lou R Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Lou R
Review:

Very professional, knowledgeable and friendly... fast service too

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Service call was timely and lock was repaired without any issues - thank you

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Faber V Service Provided:
Garage Door Repair

Door Installation Team: Faber V
Review:

Extremely professional and timely in their service. The technician explained in detail what the problem was and what needed to be done.

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Ryan M Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Ryan M
Review:

Precision has the best customer service from any company I've ever dealt with. Louis was very friendly, knowledgeable and explained everything. He was just such a nice person to deal with. I have always been very impressed with the servicemen employed by Precision. Thank you! I give the company 5 stars without a doubt!

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Lou R Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Lou R
Review:

5 stars. Problem was electrical and could not be fixed. Matt explained the problem well, was polite, etc.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
Review:

Dear Owner and all your team, I just wanted to say THANK YOU. Perfect and very professional job. 5 stars are not enough for this service, you deserved more. With my best regards, Your client forever, Mark

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Brian H Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Brian H
Review:

I was very pleased with the installation of my garage doors. The technicians were excellent! They were on time, very polite and able to answer any questions about how to operate the doors and even set them up for me so I only had to in put my password and press enter. Thanks a lot!

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Service Provided:
Install Garage Doors

Review:

Great service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very good service. Explained all work done. Technician did excellent repair.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This company is very professional from the beginning to end. They are 24/7. Discount coupons and prices are listed for a visit. Everything is on line and makes you comfortable to deal with the serviceman sent to your house. Gentleman who was sent to service, was very polite, courteous and knowledgeable.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was very happy with the service I received. I will always call Precision for any issues with our garage door!! Thank You Vince Phyllis

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Service Provided:
Garage Door Repair

Review:

Very knowledgeable and extremely professional! Highly recommend!

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Lou R Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Service Technician Team : Lou R
Review:

The 2 technician were more than excellent! I love my new door this is just what my house needed. Again excellent job!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Kevin called and was 10 minutes earlier than the time slot we were given. All information was explained before hand. The job itself was done in less then I was told it would take. There's like nothing I really could say that was bad Kevin really did an amazing job, so much that I would recommend him to anyone & everyone that needs these services.

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
Review:

Great job technician was very patient with us

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Lou R Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Lou R
Review:

I have used Precision in the past and have always been impressed with service. The technicians are very helpful and he explained everything.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

James did an amazing job and in almost no time. He was very personable and friendly. I would highly recommend him for your garage needs!

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Service Provided:
Garage Door Opener Install

Review:

Scott explained everything to me before he did any work on the door. Very courteous & professional. Not pushy (asked if I wanted the work done after he gave me the quote) Had all the cables, wheels & springs changed. The door is quiet now when going up & down. Love the fact that this company stands behind their work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We've used Precision several times over the years, and they've always done an excellent job. From the initial phone call to the hard-working technicians, I have no complaints. Kevin came on short notice today, dealt with a problem that turned out to be entirely different than what he had been led to believe over the phone, and worked incredibly hard in freezing cold temperatures. Highly recommended!

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Kevin S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Kevin S
Review:

I was very pleased with the service provided. The techncian, Geatano, was a very helpful and took the time to answer my questions. I was very impressed with him and his workmanship. My only complaint is that I was mistakenly quoted $X.00 a foot for the gasket when I scheduled the service call and Gaetano showed me on the computer that the price was wrong and I paid $X.00 a foot.

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A Response from: Doug

Thank you we will look into this system error and refund if needed. Thank you for your feedback

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Scheduling was superb. I made contact on their web site Sunday. Called Monday. The window was between 1pm and 5pm, but I couldn't get home from work till 3:30. Well I got a call from Drew (tech) at 4:10 saying he would be there in 20mins. WOW timing could not have been better. Well Drew looked over the job and explained everything very clearly. I opted for a complete spring, pulley, cable and roller job. I felt it was a bit pricey but along with the price comes piece of mind, quality parts and a lifetime warrantee. GOOD JOB!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

KNOWLEDGEABLE,POLITE @ EFFICIENT

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Mike provided exceptionally competent and courteous service to our Newark home. He performed two garage door rebuilds, reducing the noise of the doors considerably. I had reviewed the website, like the fact that the technicians are certified. The prior installer had been contracted by the home builder and had made an error in judging the spring weights, possibly contributing to our problem. We will also enjoy the life-time warranty. Knowledge 5 out of 5. Courtesy. 5 out of 5. Timeliness 5 out of 5.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I was very pleased with the job scott did

-

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921