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Matt D

https://pdsnj.comMatt D
Service Technician Team
Reviews: 294
Average: 4.98 stars
Background: 1/12/2018
Drug Test: 1/15/2018
Matt D has received 294 reviews, averaging 4.98 Stars:
1 2 3 4 5

Matt D's Bio:

Matthew is a resident of Summit, New Jersey and graduated from Summit High School. After success in high school baseball, he went off to play at Delaware Valley University where he was a 2 time all conference DH. Matt also graduated with his bachelors in Criminal Justice. Matt’s favorite hobbies are baseball and fishing.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolute pleasure dealing with your company. Company notified me the day before of approximate time of arrival. Called again on day of service to confirm a more precise time. Service technician arrived on time. He tested the door and quickly identified problem. He was equipped with a replacement door opener. He was able to install it in a reasonable time since I had to leave. He cleaned up everything. It was a pleasure dealing with him. Note this technician had worked at my house previously. Nice to she him come back. He did a great job the first time be came which improved my confidence in your company.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got quoted on work and price came in higher than what I could get through local providers. That happens and it’s part of business but my technician Matt and the company’s response justifies the rating and why we moved forward with part of the work. First off, can’t speak highly enough of Matt. His communication was great, he was super personable and no high pressure sales tactics. His work was impeccable and it was clear he cares. For the company, clear they prioritize customers because I pivoted mid work and their response was to ensure work got done to my expectations and I never felt trapped despite changing my mind while work started. Clear to me the value of the company, some of the quotes misaligned with my expectations but for the work I got done the value is clear.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to schedule, came on time, excellent, efficient work. Doug explained everything and was a pleasure to work with. Highly recommend.

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A Response from: Doug

Hi J. Chobot, We’re happy to hear scheduling was easy and that your technician Matt D provided timely, efficient, and professional service. It’s wonderful to know he explained everything clearly and made the process a pleasure. Thank you for your recommendation and for choosing Precision Garage Door Service, take care!

Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never had service on a garage door before. I chose Precision after searching a number of factors including geography, positive reviews, all materials in van for same day service, etc. All of my searches came back around to Precision. Actual service could not have been better, even before arrival. Matt kept me informed of his location and travel status, so I was ready for his arrival. Once he was here, he was thorough in describing the problem and options, and helped me understand what to look for in my door and motor, so I could make a well informed decision. His long experience and depth of knowledge inspired confidence. And he was friendly. He gave me some extra pointers on how to keep my doors running smoothly, even outside of the repairs. We talked a little bit about Dr Pepper, too. He was an expert, a professional and a nice guy.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Mathew is fantastic, professional, prompt, and precise. Thanks again!

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Door to repair my Garage Door. They were prompt, professional, knowledgeable, and pleasant to deal with. I would highly recommend their services.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matthew came, analyzed and fixed the problem. He was a delight to work with and we are very happy with the results.

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Matt D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision team hit a home run! Garage door spring snapped in the morning and the repair was done 4 hrs later! Special thanks to Matt for his professionalism and quality to replace the spring and make sure the door was fully back to working properly.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door opener suddenly stopped working after overnight power outage. We tried everything but failed to make it to work. We contacted Precision and they immediately sent Matt to my house. Matt quickly found what was wrong and fixed it. Now the garage door works great again. We really appreciate both the company and their great employees. Precision Garage Door is a trustworthy company and Matt is a very professional person with both knowledge and a great person to work with. Zhigang Jian 7 Cowdray Parkway Far Hills NJ.

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent on time Service and Matthew the tech was great wonderful asset to this company good personality and very informative and helpful.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I booked my appointment online and was immediately contacted to confirm the date and time. Precision followed up with a text message the day before the appointment, the morning of the appointment and I also received a call from the technician in the morning confirming. The technician was Matthew Dewald and he was AWESOME! He arrived early and presented himself in a very clean and professional manner. He was friendly and very knowledgeable of the system we had and quickly diagnosed our problem. After reviewing the situation, Matthew presented me with 3 options for repairs. He did not pressure me to choose one or the other and was very open and honest about what I needed now versus what could wait for later. After agreeing on what I needed, he installed the equipment in a timely manner and then spent a lot of time with me afterwards to program all of the openers and keypads. The level of service I received from Precision and especially Matthew Dewald was over and above what I expected! I highly recommend this company and specifically Matthew. Great job guys. I will definitely recommend you to my neighbors.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldnt have asked for a better experience. Matt was great. So professional & friendly. He did a great job & offered several options that fit my budget. I would definitely recommend Precision to neighbors & will call them if I ever need work done on my garage door.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matthew was outstanding! He was prompt, friendly, courteous, informative, and professional. Thank you, Matthew!

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was my technician friendly efficient and a real pro. First clss

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely, no-pressure, prompt service at a great price! The technician explained all the repair options to me and did not pressurize me to pick one or the other (unless absolutely needed). Definitely knew his stuff. Will certainly use them again for both small and big jobs!

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience with Precision was very seamless. They were able to come out the next day after I called. When Matt arrived, he was very friendly, knowledgeable, and professional. He was able to fix my garage door quickly without any issues. I would highly recommend Precision.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!

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Matt D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matthew Dewald our Service Tech was amazing - thoroughly troubleshot and explained all issues that needed to be addressed and kept up constant communications and made excellent suggestions on how to solve the issues present. Would highly recommend Precision Overhead Garage Door for your repair and installation needs!!!

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Matt D Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time. Fast and professional.

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Matt D Service Provided:
Garage Door Opener Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, came the next day… had all the parts to fix… gave me options on extent of work

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt is the best! A complete pro. Always does the right thing and a pleasure to work with.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came at 8am on the dot. Was thorough in his assessment and gave us ALL the options. Knowledgeable and Trustworthy. Repair took no time at all! Thanks for giving us awesome service.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with replacing my malfunctioning garage door opener. Matt (my garage door expert) listened to me and objectively assessed my issue with the existing opener. He diagnosed the problem after eliminating possible causes. When it was clear we needed a replacement, he also provided options which allowed me to find a choice in my price range. The installation was quick and he made sure that everything was secure. I highly recommend Precision for garage door openers and will use them again.

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service provided by Precision Overhead Door not only met but exceeded my expectations from the initial phone call to the visit by Matthew. It's been a very long time since I've experienced such prompt and professional service. All the information I needed to decide on a repair was clearly presented and reviewed. I truly appreciate meeting Matthew. He is a credit to your company and exemplifies Precision Overhead Door's mission of quality customer service. Thank you.

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very HAPPY with the service provided by your company. From scheduling an appointment to the actual service call. The entire experience was top of the line. Now let’s discuss Matt, A+ hands down an absolute asset to your company. Matt’s professionalism, honesty and integrity are all worth highlighting. If Matt is the representative of your brand out and about daily you all should be proud of how he delivers your services. I would 100% recommend Precision!

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Matt D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with their promptness, quality of service, and professional team including service technician - Matthew Dewald; and Jennifer with customer service.

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Matt D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision has always met our expectations and have performed great over the years and with our recent need to replace one door opener unit. Their representative this time was Matthew Dewald and he was excellent!

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Matt D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Matthew Dewald came in and diagnosed the problem immediately. He was very personable and completed the work efficiently. We were very pleased with his service. Marietta & Blase Spagnolo

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Matt D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was great! Quick friendly and efficient

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Matt D Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Matt D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was fantastic. Very professional and a great personality.

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Matt D Service Provided:
Garage Door Repair

Service Technician Team : Matt D
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