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Very good service, the guys were very professional

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Maxwell T. Roberto exemplifies the standard for Professional customer service along with Professional representation of Precision. Roberto executed all repair tasks flawlessly. Additionally, during the overall review Roberto offered repair and replacement options to fit my needs. I recommend this company to anyone looking for garage door services.

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Eric arrived on time and thoroughly explained what was needed. He was very professional and answered all of our questions. Our experience with Precision was excellent!! 5 stars.

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I chose Precision for a number of reasons. Recommendations from friends and great ratings. When I called a person answered the phone promptly and quickly provided all the information I needed to feel comfortable doing business with Precision. The communication was incredibly thorough. When Roberto the Technician arrived on time he assessed my situation and recommended a product that totally met my needs at a price that I felt was a good value. He went to work and installed my new opener in about an hour and a half. He explained everything clearly and helped me program our cars to the new unit. He was friendly and professional and was done and cleaned up in an impressive time frame. The unit is incredibly quiet with a number of safety and convenience features. I wily absolutely recommend Precision to my friends and family. I’ve not experienced this level of great service in a very long time. I’d even be inclined to request Roberto

Review:

I love this company. I love their excellent communication -- from the first call I put in for an appointment to the text they send beforehand with information about my technician, and then the call I received with the exact time of arrival. I had something break that was under warranty and Luke took care of it right away. He knew what he was doing. Luke was so friendly and professional and I felt safe having him come to my home. I would highly recommend this company!

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I'm a repeat customer for different doors and equipment. Consistently excellent product, service and staff.

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Excellent service! My technician Rob, called me prior to arrival, and showed up when he said he would. The work was done right the first time, and he was on his way. That's the way service should always be! Thank you very much.

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Quick, efficient, and professional service! We were having issues and Marc came out within a few hours of my initial call. He presented and explained all of our options and helped us review pros/cons to make an informed decision. Very pleased and would recommend. Thank you!

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Excellent service. Quick and very knowledgeable about the products. Answered all of my questions. Great installation.

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everything was explained in a direct way. Very clear and to the point.

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Wow. What great service! I was truly surprised. Every aspect from the initial phone call I made through the finished job was handled perfectly. Still hard to believe my door was fixed on a Sunday! Technician was professional and knew his job.

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Erik H was great. Showed up on time ,very professional. Was able to diagnose and repair problem within an hour. Would highly recommend and will call back should need arise.

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Prompt professional service, Chris was extremely competent and very pleasant to deal with. Very satisfied, would highly recommend.

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I am a repeated customer and was really satisfied by your first job.

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the tech was very professional,he did a super job.

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Service was absolutely perfect. Brian was knowledgeable and courteous. So glad I decided to use this company!!!

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Purchased a new garage door opener. Mike S was friendly and courteous. Performed installation quickly and efficiently. I greatly appreciated his advice for future door improvements. I wish I had known what model number I was purchasing prior to deciding to purchase a new opener. I researched it online and at Home Depot today.

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Tech showed up on time and was very professional. Explained different options and completed the work in a timely fashion and to my satisfaction. Would definitely recommend.

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Very happy with the installation. The technician was very courteous and professional. Did an excellent job of explaining the problem. I would highly recommend. Five stars!

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Very professional very pleased with Jason's work and his interaction, would highly recommend your company and Jason

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Chris called ahead prior to arrival which is a great courtesy. He was very professional, and explanation of issue with options for repair was most appreciated. Work completed in reasonable time. Would use Precision again if necesssry

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Excellent job with the repairman/installer being very professional.

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Our house is rented so when our renters encountered a problem, I needed to get the door fixed fast. Precision handled everything very professionally and called me to go over the repairs and price before work was started. The work was completed and I'm very happy with the service.

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We've used Precision Door Service 3 times during the last 5 years. We called them back due to a problem with the door opener and Rick arrived right on time and was friendly and helpful! He was very accommodating. I also feel very safe with this company -- it feels family friendly!

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I had a really great experience with this company. From the initial phone call, to the signing of the paperwork at the completion of the job, I was an extremely satisfied customer. The first two places I called were rather rude to me, so it was no small thing that the people at Precision were professional and polite and efficient, not to mention friendly and down to earth. I liked the website, and I appreciated the fact that the employees wore uniforms and drove marked trucks. It illustrated for me that this was a company with a lot of pride in its work and its name. I am careful about how and where I spend my money but I trusted Lou R. and my trust was not misplaced. He gave a fair assessment of the problem (explaining it not once but twice, to me and to the warranty company I have an account with) and he did a great job with my garage door opener intstallation, working even more quickly than I would have thought possible. I would say, don't hesitate to call this company for all of your garage door needs. I will definitely be using them in the future as the need arises.

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We need a few more businesses like this these days. From a Sunday phone call that found a representative ready to help and schedule for the next day, to a technician (Kevin) who was courteous, efficient and smart, this reminded me of a time when firms were more anxious to please customers. Hats off to you guys. MKishbauch

Review:

The technician arrived early in the appointment window period (thanks!), he was very polite and knowledgeable. He promptly diagnosed the problem and made the necessary repairs in under an hour. My garage door is working great. I would certainly recommend your company to friends.

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Lou was very helpful, courteous and explained all the details of my repair. It was a pleasure dealing with him.

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My tech was Kevin Stasiak. He called a few times with updates on his ETA, which was appreciated. He was quick to understand my openers issues, and explain the same to me. He was also great about answering the multitude of questions I had. The door works so much better with all I had done(new springs, cables, and rollers). I would not hesitate to recommend him and your company to others.

Review:

Not long after I moved to my new house, the cables came loose off my garage door. Rob Z. was the technician who came out to service my garage, and he quickly diagnosed the issue, noting that the previous owners made a repair using equipment for a heavier door, forcing the motor to work harder. Rob Z was very courteous, and clearly explained the issues, as well as the pending resolution. In the end, due to the age of the motor in my home, and my concerns that there would be additional issues, I decided to pull the trigger on a new opener. Rob Z went through the options with me, and was clear with the pricing so that there were no surprises when it was time to settle the bill. Rob did a great job with the install, and managed to remain positive and courteous, despite working on one of the coldest days this winter. The lifetime warranty makes me feel better about committing to a new opener. Also, I highly recommend Rob Z as a technician. He provided great service, and is a great representative for Precision Door. I would use Precision again, based off this experience.