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Randy P

https://pdsnj.comRandy P
Service Technician Team
Reviews: 16
Average: 4.75 stars
Randy P has received 16 reviews, averaging 4.75 Stars:
1 2 3 4 5

Randy P's Bio:

Randy is from Denville, NJ and graduated from Morris Knolls Regional High School. Outside of work he enjoys watching and playing sports, working out, and being outside with his dog Rusty. Randy joined Precision with the hopes of developing himself professionally and joining a team focused work environment.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with my experience with Precision. Randy P. was professional, courteous and very helpful as was the representative I spoke with to schedule the service. Customer service and the quality of the new garage door opener are both excellent.

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A Response from: Doug

Hi Bonnie, We’re so glad to hear your experience was excellent from start to finish. Randy’s professionalism and helpful approach, along with our customer service team’s support, are exactly what we strive for. We’re thrilled you’re happy with your new opener! Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with their customer service both in scheduling and on site. The tech was punctual, professional and thorough with his assessment and recommendations. Replacement of two motors and moving parts was fast and clean. Tech gave a thorough walk through of the equipment and ensured we were satisfied before leaving. I’d have no hesitation calling back for future projects.

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A Response from: Doug

Hi Brian, We truly appreciate your detailed feedback! It’s great to hear our team delivered punctual, professional service and kept everything clean and efficient during the installation. Ensuring customers are fully informed and satisfied before we leave is always our priority. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the service that Randy provided. He was so personable and knowledgeable and so easy to work with. He was very helpful in providing us with all the information we needed to make a decision on the right product for us. Randy is certainly a great asset to your company and I would certainly recommend Percision to anybody I know. The whole process from the time we called for your service to the job completion was nothing less than superior. Thank you. Five Stars!

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A Response from: Doug

Hi Beth, We’re thrilled to hear Randy made the entire process such a positive experience! His personable approach, product knowledge, and commitment to helping customers make informed decisions truly set him apart. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Highly recommend. Very professional and thorough.

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A Response from: Doug

Hi Debbie, We appreciate your recommendation and kind words! Providing professional, thorough service with clear communication is always our goal, and we’re glad we delivered that for you. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Repair

Product:
Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice working with Randy; very professional, thorough and respectful. A job well done!! would recommend as primary contractor and repair!!

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A Response from: Doug

Hi Walt, We’re thrilled to hear Randy provided such professional and respectful service! His thorough approach and attention to detail truly make a difference. Thank you for recommending us as your go-to and for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech who worked on my doors, Randy, was great! Knowledgable, professional, skilled and a pleasure to deal with. Cannot recommend him highly enough.

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A Response from: Doug

Hi Thomas, It’s great to hear Randy provided such outstanding service! His professionalism, skill, and friendly approach truly make a difference, and we appreciate your high recommendation. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Doug was very professional and completed the work in a very short time.

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A Response from: Doug

Hi Thomas, We’re glad Randy delivered professional service and completed the work efficiently. Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service I received from your company was excellent. The installer Randy Polillio who performed the work was very polite and professional. He had a great knowledge on all aspects of the job.

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A Response from: Doug

Hi Donald, Thank you for your review! We're happy to hear Randy made your experience a positive one. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, flawless, friendly experience! I purchased a new garage door opener, two keypads, and two remotes.

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A Response from: Doug

Hi Mark, Thank you for your review! We’re thrilled to hear everything went fast, flawless, and friendly. It’s great to know you’re happy with your new garage door opener, keypads, and remotes. We appreciate your trust and look forward to being here if you need us again! Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experience with Precision Garage Door Service was exceptional! We have received ads with coupons from Precision, checked with the BBB and saw their high rating and positive reviews. The company's website was very informative and scheduling the appointment online was easy, with many dates and times available. Their communication from the time of scheduling through appointment follow up was excellent. The technician, Randy, was professional, knowledgeable and pleasant! He clearly explained everything about the job and presented different options. Randy contacted us prior to the appointment, arrived promptly and worked efficiently. We are very pleased with our new garage door opener and Precision's service from start to finish!

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A Response from: Doug

Hi S&P G, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear that everything from scheduling to communication met your expectations. It’s great to know Randy provided professional, knowledgeable service and clearly explained your options. We’re delighted you’re happy with your new garage door opener and the overall experience with our team. Thank you for choosing Precision Garage Door Service.

Randy P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company gave me a 4 hour window for the appointment, but Randy still came late to look at my broken garage door opener. I told him that the sprocket broke off and and I showed him my perfectly good sprocket cover that he took from me and shoved it into his van and I never got that back. He took a slight peek at the opener, then worked on his iPad for 10 minutes, then came up with two astronomical and highly unethical prices. He wanted to charge me $1250 for replacing a $20 sprocket or $1500 for a new opener. I feel violated, angry and disappointed by highway robbery style business, not to mentioned they basically stole my perfectly functional part of my opener. I called them about it three times, but I am just getting the run around. Needless to say I don't only "Not recommend" them, but I warn everybody to stay away from Paramus Precision Garage door. I intend to report the incident to the BB, as well.

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A Response from: Doug

Hi Laszlo Horog, We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and we take your concerns very seriously. According to our records, Randy spoke with you on 10/25 and mentioned he wasn’t sure if he had the sprocket cover but would check his van and reach back out. We understand how important this part is to you and regret that this follow-up did not happen as expected. We’d like the opportunity to review what happened and remedy the situation to the best of our ability. Please reach out to us directly at 888-616-9021 opt 2 Sincerely, Antonio M. Customer Experience Manager

Randy P Service Provided:
Garage Door Opener Repair

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Randy P. He arrived on time, quickly diagnosed the issue with my garage doors, and clearly explained everything before starting the repair and replacement. The work was done efficiently and at a fair price. He replaced both of my 2-car garage doors in a very short timeframe, and now they’re working perfectly and smoothly. I highly recommend Paul’s service to anyone needing garage door repair or maintenance.

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A Response from: Doug

Hi Quinn, We’re so glad Randy arrived on time, diagnosed the issue quickly, and explained everything clearly before starting the work. It’s great to hear your new garage doors were installed efficiently and are working perfectly now. Thank you for choosing Precision Garage Door Service. Take care.

Randy P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called and got service on the same day. Randy was super knowledgeable and did an incredible job! Highly recommend!

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A Response from: Doug

Hi Michael, We’re glad we could provide same-day service and that Randy delivered such knowledgeable and outstanding work! Thank you for recommending us and for choosing Precision Garage Door Service. Take care.

Randy P Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Randy was Amazing Polite, Knowledgeable and Very Professional.

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A Response from: Doug

Hi Steve, Thank you for your wonderful feedback! We're so glad to hear that Randy made such a positive impression with his polite, knowledgeable, and professional service. We’re proud to have team members like him who consistently deliver exceptional experiences. Your support means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.

Randy P Service Provided:
Garage Door Opener Repair

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Randy was very polite and professional.

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A Response from: Doug

Hi Paula, Thank you for sharing your experience! We're glad to hear that Randy provided polite and professional service. We’ll be sure to pass along your kind words to him. Your feedback means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.

Randy P Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Randy P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a great service experience!! Randy was very professional and knowledgeable! Thank you!!

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Randy P Service Provided:
Garage Door Opener Install

Service Technician Team : Randy P
Bergen County (201) 977-4870
Morris County (973) 975-4631
Essex County (973) 577-7920
Hunterdon County (908) 271-4227
Passaic County (973) 975-4631
Somerset County (908) 333-4087
Sussex County (973) 577-7920
Union County (908) 333-4087
Warren County (908) 271-4227
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