About Randy
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Reviews for Randy P
Thomas Novak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech who worked on my doors, Randy, was great! Knowledgable, professional, skilled and a pleasure to deal with. Cannot recommend him highly enough.
Hi Thomas, It’s great to hear Randy provided such outstanding service! His professionalism, skill, and friendly approach truly make a difference, and we appreciate your high recommendation. Thank you for choosing Precision Garage Door Service.
Thomas B.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Doug was very professional and completed the work in a very short time.
Hi Thomas, We’re glad Randy delivered professional service and completed the work efficiently. Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service.
Donald Bonastia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service I received from your company was excellent. The installer Randy Polillio who performed the work was very polite and professional. He had a great knowledge on all aspects of the job.
Hi Donald, Thank you for your review! We're happy to hear Randy made your experience a positive one. Thank you for choosing Precision Garage Door Service.
Mark Hadzewycz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, flawless, friendly experience! I purchased a new garage door opener, two keypads, and two remotes.
Hi Mark, Thank you for your review! We’re thrilled to hear everything went fast, flawless, and friendly. It’s great to know you’re happy with your new garage door opener, keypads, and remotes. We appreciate your trust and look forward to being here if you need us again! Thank you for choosing Precision Garage Door Service.
S&P G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our experience with Precision Garage Door Service was exceptional! We have received ads with coupons from Precision, checked with the BBB and saw their high rating and positive reviews. The company's website was very informative and scheduling the appointment online was easy, with many dates and times available. Their communication from the time of scheduling through appointment follow up was excellent. The technician, Randy, was professional, knowledgeable and pleasant! He clearly explained everything about the job and presented different options. Randy contacted us prior to the appointment, arrived promptly and worked efficiently. We are very pleased with our new garage door opener and Precision's service from start to finish!
Hi S&P G, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear that everything from scheduling to communication met your expectations. It’s great to know Randy provided professional, knowledgeable service and clearly explained your options. We’re delighted you’re happy with your new garage door opener and the overall experience with our team. Thank you for choosing Precision Garage Door Service.
Laszso Horog
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The company gave me a 4 hour window for the appointment, but Randy still came late to look at my broken garage door opener. I told him that the sprocket broke off and and I showed him my perfectly good sprocket cover that he took from me and shoved it into his van and I never got that back. He took a slight peek at the opener, then worked on his iPad for 10 minutes, then came up with two astronomical and highly unethical prices. He wanted to charge me $1250 for replacing a $20 sprocket or $1500 for a new opener. I feel violated, angry and disappointed by highway robbery style business, not to mentioned they basically stole my perfectly functional part of my opener. I called them about it three times, but I am just getting the run around. Needless to say I don't only "Not recommend" them, but I warn everybody to stay away from Paramus Precision Garage door. I intend to report the incident to the BB, as well.
Hi Laszlo Horog, We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and we take your concerns very seriously. According to our records, Randy spoke with you on 10/25 and mentioned he wasn’t sure if he had the sprocket cover but would check his van and reach back out. We understand how important this part is to you and regret that this follow-up did not happen as expected. We’d like the opportunity to review what happened and remedy the situation to the best of our ability. Please reach out to us directly at 888-616-9021 opt 2 Sincerely, Antonio M. Customer Experience Manager
Service Technician Team: Randy P
Service: Garage Door Opener Repair
Quinn McTavish
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with Randy P. He arrived on time, quickly diagnosed the issue with my garage doors, and clearly explained everything before starting the repair and replacement. The work was done efficiently and at a fair price. He replaced both of my 2-car garage doors in a very short timeframe, and now they’re working perfectly and smoothly. I highly recommend Paul’s service to anyone needing garage door repair or maintenance.
Hi Quinn, We’re so glad Randy arrived on time, diagnosed the issue quickly, and explained everything clearly before starting the work. It’s great to hear your new garage doors were installed efficiently and are working perfectly now. Thank you for choosing Precision Garage Door Service. Take care.
Michael Vivoli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called and got service on the same day. Randy was super knowledgeable and did an incredible job! Highly recommend!
Hi Michael, We’re glad we could provide same-day service and that Randy delivered such knowledgeable and outstanding work! Thank you for recommending us and for choosing Precision Garage Door Service. Take care.
Steve Caraccio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Randy was Amazing Polite, Knowledgeable and Very Professional.
Hi Steve, Thank you for your wonderful feedback! We're so glad to hear that Randy made such a positive impression with his polite, knowledgeable, and professional service. We’re proud to have team members like him who consistently deliver exceptional experiences. Your support means a lot to us! Thank you for choosing Precision Garage Door Service. Take care.
Service Technician Team: Randy P
Service: Garage Door Opener Repair
Paula Deyong
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Randy was very polite and professional.
Hi Paula, Thank you for sharing your experience! We're glad to hear that Randy provided polite and professional service. We’ll be sure to pass along your kind words to him. Your feedback means a lot to us. Thank you for choosing Precision Garage Door Service. Take care.
Pat Hanna
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was a great service experience!! Randy was very professional and knowledgeable! Thank you!!
Service Technician Team: Randy P
Service: Garage Door Opener Install
License
NJHIC License #13VH03118600