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Read what people are saying
about Precision Overhead Garage Door in:

Hamburg, NJ

Precision Overhead Garage Door of New Jersey
has received 55 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Luke (Precision technician) was early on site - explained everything and understood the need for "budget friendly" repairs. He fixed it and told me everything he did ... without trying to "upsell" me on more than I need. I give Luke and Precision Overhead Garage Door Service a TEN star review!! The world could use more people like this in today's economy!! Thank you!!

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Luke S
Review:

This is the third time I have called Precision with an emergency. The office staff is excellent and reassuring. I received text confirmations for appointment, a call from the technician confirming his assignment, and another text that allows me to track my technicians location and ETA. The technician, Dave, was polite, informative and professional. Thank you!

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David B Service Provided:
Garage Door Repair

Service Technician Team : David B
Review:

Luke was excellent he explained everything to me in detail . He really didn’t leave until I was satisfied with his work .. I’ll would recommend this company to everyone a little expensive but you get what you pay for !! Thank you !

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

I am most grateful for the exceptionally high quality of goods and services, and also for the equally exceptionally high quality of customer service. This morning, Doug had come to my home, graciously offering to begin to work earlier than had originally been scheduled. After having first addressed my most immediate concern, Doug had made carefully noted the unit, and the associated components, and then made recommendations, offering options. Doug installed my selection with alacrity and with the precision, I have come to know, and trust, as definitive with Precision Overhead Door. Kindest regards,

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Great customer service Explained what the problem was and reviewed options and cost Service tech called and arrived on time

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Luke S Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Luke S
Review:

Service person David Bryan was very efficent in his work. Very neat and dependable.

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David B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : David B
Review:

The total experience was efficient, friendly, and totally satisfactory!!!!

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Ferdinand K Service Provided:
Garage Door Opener Install

Door Installation Team: Ferdinand K
Review:

The spring on my garage door broke on Saturday 3/19 so I couldn't manually open the door. Many people recommended Precision. I called them immediately and Chris came out the following morning. He spent some time reviewing the problem and provided me with 3 possible repair solutions. Within an hour the garage door was repaired. A+ service!

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Service Provided:
Garage Door Repair

Review:

As soon as John, the technician who had been assigned to my case had arrived at my home, I was immediately impressed by his promptness; I might have set my watch by the timing of this capable, industrious young man’s arrival. John set to work immediately, diagnosing my problem, apprising me as to the existence of several viable options, and, upon my selection, patiently explained every step of the installment process, as well as how to use my new 3/4 horse power garage, new remotes and WiFi configured system. I am, without reservation, a thoroughly delighted customer.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Service was excellent from making appointment to job well done. My technician, Chris was courteous, friendly, knowledgeable and explained everything he was doing in detail to me. My garage door now works like new. I am so glad I called Precision on a recommendation from a neighbor.

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A Response from: Doug

Hi Eileen! Thank you for leaving a review! We're so happy to hear that you were referred by a neighbor! Reviews like this and word of mouth help homeowners know Precision is a name you can trust for your garage door repair.

Service Provided:
Garage Door Opener Repair

Review:

Fast, friendly and efficient service. I appreciated that my particular situation was explained to me clearly and I was given options. Very happy with my new set up

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Chris was wonderful to work with. Very knowledgeable, very friendly and quickly installed to garage door openers for us. Very impressed with our entire experience from calling to schedule to Chris installing.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

We purchased a new house, and seller gave us only one remote. Luke came to the house, provided a second remote, "tuned up" the door and changed the gasket. Very prompt, very knowledgeable, price was fair. I would hire them again.

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A Response from: Doug

Thanks for the review, Boyd! Congrats on the new house! Thanks for choosing Precision. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

Excellent service! Great communication; appt was on time and options clearly explained. Brian did excellent work- thanks

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A Response from: Doug

Thanks for the review, Kevin! Brian is an excellent member of the Precision Team! Communicating arrival times and service options are important in making sure the customer is updated about what to expect. Thank you for choosing Precision for your garage door needs.

Brian H Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Brian H
Review:

TK was phenomenal! On time, knowledgeable, articulate, and precisely precision. An employee who shows obvious pride in his company is a keeper for sure. We got everything set up and all is well. Not painful at all!

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A Response from: Doug

Thanks for the review, Tricia! TK is a wonderful part of the Precision team and we think he's a keeper, too! Thank you for choosing Precision to install your LiftMaster garage door opener!

Ferdinand K Service Provided:
Garage Door Opener Install

Product:
Opener

Door Installation Team: Ferdinand K
Review:

Ryan Patrick Murphy came to my home today to service my garage door. He was excellent. I found him to be extremely courteous, thorough and above all very honest. Please recognize him as a definite asset to your company because of these admirable attributes. I will personally ask for him next time I need your services. Thank you for sending him to my home.

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Service Provided:
Garage Door Repair

Review:

Phil was great, arrived on time and quickly figured the problem with my door. Fixed it in a matter of minutes. I’m very pleased with the results

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Service Provided:
Garage Door Repair

Review:

Could not be more professional from start to finish. Constant communication, Bio and pic of technician, track arrival, professional appearance, demeanor and quality of work. Chris did a rebuild February of 2018. Could not be more pleased, was worth the cost. December 2018, "J" arm became detached from garage door, my fault. Chris had it repaired in 40 minutes. Included an overall inspection, repair and any necessary tweaking. No oversell or unnecessary repairs. Chris was recommended to us in April & I asked for him specifically in December.

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Service Provided:
Garage Door Repair

Review:

Excellent service. Quick install and everything worked as promised.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision Overhead Garage Door service was excellent. Chris K. was extremely professional, knowledgeable, neat,courteous & efficient. The price of homeownership is not cheap but the comfort of knowing that my home and family are safe and secure is priceless. If it comes to it, and you have neglected your garage, do the "rebuild." You will be happy you did.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Five stars from the start! The customer service was great. Luke's customer service was of the highest standard I have ever experienced. Luke called ahead before arrival AND established a pleasant demeanor during the call which put me at ease before his arrival. Luke's attention to detail allowed me to feel comfortable and confident with the results of his pre-inspection; which in turn I trusted his recommendations and am more than satisfied with the results. The repair left my garage door operating 10 times better than before. I will definitely recommend Precision Garage Door Ssrvice.

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

By the time I hung up with the 800 number, who gave me an appointment for the following morning, the local tech called to say they can get here within the hour. I was thrilled not to have to worry about the garage door left open overnight. The young man arrived promptly, was courteous and took the time to explain the system. He even hauled away the old one and cleaned up after himself!

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Rob Z
Review:

Came out a day early because they were schedule to come during a potential snowstorm - technician (Kevin) was courteous, professional, and efficient. He did a great job! Thank you!

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Kevin S Service Provided:
Garage Door Repair

Service Technician Team : Kevin S
Review:

We called Precision for a Service Call based on their location and ratings, because our Garage Door was opening and closing on its own and was also not responding to the remote or the safety eyes at the bottom of the door. The technician Rob quickly assessed and described the issues with our existing garage door and opener in a manner that was easy to understand. Once the problems were identified, we went over the options to solve the issues. It was determined that we needed a new door opener unit and belt mechanism, we also needed some other belts and spring safety cord replaced. It cost a bit more than we expected, but after being offered a slight break in price and weighing the options to determine that the replacement/upgrade would provide us with a better garage door opener with more features than the old unit, we decided to move forward and the work was completed quickly and thoroughly. We were then given very good instructions on how to use the new door opener, the new indoor and outdoor keypads and Rob also programmed our car to sync up with the new opener and explained how to set up the app to be able to control our garage door from our phones. Overall it was not inexpensive, but we definitely feel that we got a great value, quality products and excellent hands on service, as well as defined warrantees from the provider.

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Rob Z Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Rob Z
Review:

I had springs, cables and opener for this serbice call. I had to call a second time to secure a bracket which came out of the ceiling that holds the opener in place. The initial technician was friendly and courteous.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Chris K was a very professional and knowledgeable technician. He called ahead of time to let me know when he was going to arrive, explained the issues with my old garage door motor and replaced it within an hour. At every step of the way, he clarified any concerns or questions I had regarding the garage door and the potential problems I might face in the future. I appreciated his candor and honesty. I highly recommend this company and am grateful for the service provided by Chris K.

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Service Provided:
Garage Door Repair

Review:

Service was great, it was nice to get my options without feeling pressure to purchase. Brian H was professional and I would reccomend him to anyone.

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Brian H Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Brian H
Review:

Called for service on my garage door. Door was not closing properly. The technician was here within 45 minutes of my call. When he got here, he introduced himself and we went over what my problem was. He checked out the reason the door was not closing. He quickly discovered the problem, explained what it was and gave me a quick estimate. Asked if he should proceed, given permission, and repaired it within an hour. Door working great now. Thanks Ricky! ????

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Service Provided:
Broken Garage Door Spring Repair

Review:

I reached out to precision door service to evaluate several issues I had with my garage door. Vincent DiGerolamo responded to our home and accessed the problems we had with our garage door. Vincent was extremely professional,honest and friendly. I would recommend Vincent of precision door services to everyone if you were having problems with your garage door. Couldn't of had a better experience.. Thank you Vincent

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

What an outstanding customer-service-focused website, probably the best I've ever seen. I scheduled a maintenance service and Erik arrived at my house in a matter of hours, and was even early for his appointment. He called me first and gave me an accurate estimate of his arrival time. He listened to my description of the problems and in no time diagnosed and corrected both of the issues and solved the problems. He was courteous and professional throughout. I work for Mercedes-Benz USA for the past 38 years, and we know a little about outstanding customer service, and I have to say, I was thoroughly impressed with both Erik in particular, and the Precision company in general. I would certainly highly recommend Precision to friends and family, and would ask for Erik by name if I have future service needs. There was only one downside, that being that Erik is unfortunately a fan of the hated Dallas Cowboys! lol, but seriously, it was a pleasure getting this excellent work done to make my garage doors operate smoothly once again. Thank you Erik! Mike S. Hamburg, NJ

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Service Provided:
Garage Door Repair

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Precision Overhead Garage Door Service
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444
Precision Overhead Garage Door Service
Office: (908) 213-5990
336 Main St
Bedminster, NJ 07921
Precision Garage Door Service of Bergen County
Office: (201) 564-4738
27 Madison Ave.
Suite 010

Paramus, NJ 07652