Review:

Could not be more professional from start to finish. Constant communication, Bio and pic of technician, track arrival, professional appearance, demeanor and quality of work. Chris did a rebuild February of 2018. Could not be more pleased, was worth the cost. December 2018, "J" arm became detached from garage door, my fault. Chris had it repaired in 40 minutes. Included an overall inspection, repair and any necessary tweaking. No oversell or unnecessary repairs. Chris was recommended to us in April & I asked for him specifically in December.

Review:

This company is awesome! I have used them several times over the years and have always been pleased by their great customer service. Their technicians call and keep you informed where they are in their service visits and when they expect to get to you. Company sends name and photo of service rep, which is a great security feature. Service technician John Delpiu today was terrific and replace the garage door opener, springs, belts, etc. all in under an hour.

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Hi my husband and I were very impressed by your company from start to finish. From your office making the appointment. Confirming the appointment advising when John the technician was coming. He was prompt professional and helpful. Thank you

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Highly recommend your company, especially Matthew Dewald. He came out late on a Friday night to fix my garage door. He did excellent work. Thank you.

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I would recommend this company! The technician was polite, knowledgeable & professional. He showed up on time, completed the work efficiently, and explained the repair completely.

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The service was excellent! From the time I made my appt, I got a reminder email and text for the day and time window for the appointment. Glen Gualtieri showed up on time. He explained the options to me to repair it. Glen was right it is much less noisy now, he replaced the bad parts that were rusty with new rollers, pulleys and cables. Thank you I can now use my garage door!

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Great service at a reasonable rate. Good communication with the service profider.

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Precision just installed an opener in my new townhouse in Sparta NJ. Glen, my technician, was easy to work with and within an hour, the unit was fully installed. Highly recommend their services. Very professional and the price was very reasonable. Thank you very much!

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Love the fact that I was kept apprised of the repair along with being on time. Matt was very professional, knowledgeable and friendly. Highly recommend Precision Door Service and would ask for Matthew Dewald.

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Glen called this am and told me he’d be by around 10 am. Sure thing he was here on time! He was friendly, explained the issue and fixed it. We highly recommend Precison Garage Door service. ?? ????????

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With over 17yrs in retail and customer service myself Your employee Mark Mackenzie is by far one of the nicest person I’ve come across. His customer service skills far exceeded that of any other tradesmen I’ve had come out to look at my door.... he is sure an asset to your company. Very meticulous and informative of what was wrong and what was needed to be done to fix the issues... I’m glad I contacted your company to take care of my garage door issue

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Great service. Technician was courteous and professional. Explained my choices and then performed the work in an efficient manner.

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Excellent service. Quick install and everything worked as promised.

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Very professional service provider. Technician (Brian) arrived on time, called beforehand. Spring was under warranty. Will definitely use Precision again for service.

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I have used Precision many times over the last 15 years and I am always satisfied with their service. They stand by their work and always do a great job. Matt was the technician who helped me most recently and he was very pleasant and patient with me, taking time to explain everything he was going to do. It was a pleasure dealing with Matt, and Precision, as it always is, even when my garage door is giving me problems. I highly recommend this organization!

Review:

Started with the name because my company is precision consultants for 30 years. Tech was awesome did a great repair and measured my new install. By no means are they the cheapest company out there and could have saved some money but you get what you pay for. Awesome job. 5 stars

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Technician arrived promptly after giving a 20-min heads up call. Very clean cut and professional. Finished a complete repair/upgrade within 90 min. Very personable and explained everything thoroughly. I was very pleased with this service.

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Chris was great with great service and same day response!

Review:

***** Your service was excellent. I called about 2:15 pm and the technician called me immediately and was at my home by 3:30. Jackson Scutt reviewed the problem with me, explaining the choices I had, and cautioning me about not making unnecessary repairs, considering the circumstances such as the age, quality and condition of the garage door system, my plans for the future of the door, the rate of its use, etc. The repairs were completed efficiently, all systems were tested thoroughly, and the relevant warranty policies were explained to my satisfaction before Mr. Scutt left. I am completely pleased with your service, and with Mr. Scutt especially.

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I knew that the work would be done right without concerns.

Review:

Extremely satisfied from start to finish with my experience here! First - I love that I was able to chat with someone online on this website instead of having to call someone. I'm on calls for work non-stop during the day so chatting is so much easier. We schedule the appointment and exchanged info online. Super easy. Had someone come out on a Saturday - the next day. Matt was fantastic. Even called me on his way to ask if I wanted him pick up anything at the store! Matt explained everything very well, was very quick and efficient with the install. He offered a wealth of guidance on the new opener, on my springs, etc. It's not often you come across companies with people who are both courteous and knowledgeable! Matt was both and that made for a very pleasant experience! Plus - I absolutely LOVE the new WiFi opener.

Review:

I thought Brian, our technician was very courteous, friendly and very helpful. He described to us what was wrong with our garage door and what was needed to correct it. He fixed everything in a timely manner. He said if we had any questions or other problems to please give Precision a call. I give Brian and Precision a 5 star rating.

Review:

This was my first time using Precision Door and I was very pleased with the service. Mark was the technician and he was very polite and completed the work in a very professional manner, on time. I would definitely recommend Precision and would definitely call them again if needed.

Review:

Precision Overhead Garage Door service was excellent. Chris K. was extremely professional, knowledgeable, neat,courteous & efficient. The price of homeownership is not cheap but the comfort of knowing that my home and family are safe and secure is priceless. If it comes to it, and you have neglected your garage, do the "rebuild." You will be happy you did.

Review:

Five stars from the start! The customer service was great. Luke's customer service was of the highest standard I have ever experienced. Luke called ahead before arrival AND established a pleasant demeanor during the call which put me at ease before his arrival. Luke's attention to detail allowed me to feel comfortable and confident with the results of his pre-inspection; which in turn I trusted his recommendations and am more than satisfied with the results. The repair left my garage door operating 10 times better than before. I will definitely recommend Precision Garage Door Ssrvice.

Review:

By the time I hung up with the 800 number, who gave me an appointment for the following morning, the local tech called to say they can get here within the hour. I was thrilled not to have to worry about the garage door left open overnight. The young man arrived promptly, was courteous and took the time to explain the system. He even hauled away the old one and cleaned up after himself!

Review:

This is the second time using. The service tech Glenn G. was fantastic. He is very friendly, professional and courteous. He diagnosed the problem gave us some choices with no pressure. I am very satisfied with his work. Will recommend and use Glenn G. again. Thank you for great service.

Review:

Very easy process, helpful caring people throughout. Technician Chris K. worked fast, neat and efficiently and explained everything every step of the way. I’d give 6 stars if I could!

Review:

Came out a day early because they were schedule to come during a potential snowstorm - technician (Kevin) was courteous, professional, and efficient. He did a great job! Thank you!

Review:

My wife and I were so impressed with the friendliness and professionalism exhibited by Glenn G. He quickly sized up the problems with our very old garage door and repaired the broken loose cable quickly. We knew eventually the door needed to be upgraded and Glenn offered many options to consider without any unwanted pressure. After conferring with my wife decided to opt for a new door. We have had service from Precision Door service before and were never disappointed. Glenn certainly is a wonderful asset to an outstanding garage door company and we were so happy to have met him.