WITH 9,301 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Overhead Garage Door in:
Sussex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 484 reviews, averaging 4.91 Stars:
Branchville, NJ
Byram, NJ
Had an issue with my garage door opener and was able to get an appointment with precision the very next day. Luke, the technician, was quick, efficient and very knowledgeable on what needed to be fixed. Highly recommend these guys!
- Mauro Magalhaes
Byram, NJ
The entire process was very well orchestrated - from making the appointment to completion of the installation. Dave, the technician was prompt, professional, knowledgeable and courteous. Explained everything in detail before beginning work. There were no surprises.
- Pete Limone
Product:
Service Technician Team : David B
Newton, NJ
Did a great job...Thanks
- Jeffrey Fletcher
Newton, NJ
This was my first experience with "Precision" and it could not have gone any better than it did. The appointment setup was fast and easy. The technician David showed when he was supposed to and the installation process went smoothly. David walked me through everything, answered any and all questions that I had. The opener is super quiet and efficient. I'm absolutely ecstatic how everything turned out. Great job David and Precision - you've got a long time customer on you hands now.
- Ken W
Product:
Service Technician Team : David B
Newton, NJ
The salesman was very professional. The installation was sloppy and reckless. Bent nails were left in the trim and the water line was punctured leading to the outside water spigot. The garage door was not level with an opening not touching the garage floor. Installer had an attitude and shrugged when I mentioned the door not hitting floor. Today, 7/8/23 - the water line broke when I went to water my plants breaking 2 panels on the door. Tomorrow someone is coming out. This has been very frustrating, disappointing and time consuming on my part.
- Vincent Saluzzi
Wantage, NJ
Being a retired service tech. I'm always Leary about letting people do work for me. But this was a great experience, the tech. was a 15 on a scale of 1 to 10. Start to finish I was at ease with the whole job he did. Nick Pastore
- Nick Pastore
Product:
Wantage, NJ
Luke was wonderful; Prompt, professional, personable, very knowledgeable and patiently explained everything involved in the repairs. What a pleasant experience! I felt very taken care of and feel much safer now.)) He is a true asset to your company.
- Marie S.
Product:
Sparta, NJ
Precision is very responsive - same day service. Both office and field personnel were friendly, courteous and handled my issue expeditiously Top notch service!
- Bob Yardis
Lake Hopatcong, NJ
James was my service technician today. Great guy very professional and did an excellent job! He was here for a long time and not in a rush I would highly recommend precision to anyone and especially James, thank you again!
- David Sturrock
Product:
Service Technician Team : James N
Hamburg, NJ
Great customer service Explained what the problem was and reviewed options and cost Service tech called and arrived on time
- Maryann Szabo
Product:
Sussex, NJ
Luke was great!! He was courteous and professional. I called for service on Wednesday and our issues were resolved the next day!! We highly recommend Precision!!
- Tina Fava
Product:
Newton, NJ
The service technician we had was great. Very friendly and honest! Would highly recommend him . Thank you so much
- Kathleen Bell
Newton, NJ
Very satisfied with your service. David was informative, polite and did a great job. Thank you.
- Cathy Bensley
Newton, NJ
Fantastic customer service from the first call to completion of the work. I highly recommend this company for your garage door needs. David, our technician, did an excellent job in explaining the issues and giving us options to solve the problem. It was a repair and replacement of 2 garage openers on the spot. No hassles and works beautifully. What a pro! They have all the supplies on their trucks.
- Jane Guyette
Hamburg, NJ
Service person David Bryan was very efficent in his work. Very neat and dependable.
- Walter Nussberger
Product:
Service Technician Team : David B
Sparta, NJ
Brian H was the bomb.com! He displayed outstanding salesmanship, not pushy but informative. He helped me select the best option for my home and garage door usage. He asked questions regarding my door and home that I have never been asked in the past when I have had someone out to take a look at an issue we were having. Thank you Brian for your thoughtful questions and your guidance on what you thought would be the best options for us. You were pleasant, thoughtful, extremely helpful and most of all, a pleasure to speak to. Best of all, very knowledgeable about his craft. He arrived not only on time but way ahead of schedule. He saved me an entire day of missing work. Thank you, Brian~!
- Yvonne Evelyn
Lake Hopatcong, NJ
Extreme rip-off. If I could give minus 5 stars I would. Technician arrived 2:10 pm. Technician was 10 minutes late for the 4 hour window. Site stated that the service charge would be waived if late. Technician spent more time on the inspection than replacing the springs. Technician was there a whole 40 minutes, left at 2:50 pm Technician Brian replaced two springs that could be purchased from Home depot for $35. There was a non itemized invoice for $500.07. It's a shame to take advantage of a Senior Citizen. You have no Idea what the parts charge or the labor charge was. I would love to have a job that paid $500 for less than an hour's work. I reached out to the company, and I was told the team leader was not available but would return the call. The next day the technician Brian called back not the team leader. I was not able to speak with him at that time.
- Bernard Kotchkowski
After the above review was sent I received a call from Rob Zuniga of Precision Garage Doors Service Supervisor. He reached out to discuss the review and apologized for the contact on a Sunday. He further asked what I thought would be a reasonable charge for the repair. He then offered a refund of $200 to bring the charge down to $300.07. I have since received the check, which made it a bit better. Long and short see what the estimate is. If you think it's too much negotiate the final price. Still it's a bit expensive for two springs and a 40 minute service call. I was sent an email from Doug to comment on the review which this is. It would have been so much easier to have detailed estimate like most reputable companies do, and charge a fair price from the beginning. It was great to have a service call on the same day but follow what they advertise and itemize the estimate for a fair price repair for both the customer and the company. Yes the company needs to make a profit and pay for their overhead, but fair pricing is a must.
Sparta, NJ
I had a garage door and LiftMaster opener installed in 2007 by Precision and pleased but now needed a minor adjustment on the lock. I called to set up an appt. and they got someone out within one hour. WOW! My review is for your service technician Ryan P. Murphy. He did the ajustment on the lock that took a couple minutes and now works well. I told him my LiftMaster opener was about 15 yrs. old and he did a quick check and said the opener was in good working order. He answered questions I had and I didn't feel rushed. He was VERY professional and courteous. As he was leaving I asked him for his card as I wanted to write a review. You're lucky to have him as an employee.
- Leslie Kliff
Newton, NJ
Precision’s technician, Chris Karnacewicz installed a garage door opener for us recently and he was the most clear, concise and personable representative of a company that we’ve ever dealt with. He explained everything before the install and showed us how to work everything that was involved. He also mentioned he was moving to Georgia soon and continuing his work with Precision. Georgia customers will not be disappointed! Everything was clean and neat when he left. We wish him every success in his future with his move and Precision. This garage door company has a treasure in Chris!
- Rich Williams
Product:
Sparta, NJ
Christian was awesome! Prompt, efficient and friendly!
- Kathleen Smart
Wantage, NJ
Alan was excellent. Great to deal with. Great honest approach for service.
- Mr Manailovich
Product:
Service Technician Team : Alan R
Hamburg, NJ
The total experience was efficient, friendly, and totally satisfactory!!!!
- Douglas Moldoff
Sparta, NJ
Precision installed my garage door and I’m very happy with it! When I needed service 7 years latter they came right away - on time- and we’re friendly and knowledgeable. I’m very happy with this company and would recommend them.
- Sue Connors
Hopatcong, NJ
I want to highly recommend this company. I needed work done on my doors and the remotes. Chris came out and explained exactly what was going on and what he was going to do today. The job took about an hour. Very nice person and very neat. We now have new remotes,new key pad, and new system. Very quiet now. We are very happy and glad we chose this company. Thanks again Chris.
- Beverly Dettelbach
Product:
Hamburg, NJ
The spring on my garage door broke on Saturday 3/19 so I couldn't manually open the door. Many people recommended Precision. I called them immediately and Chris came out the following morning. He spent some time reviewing the problem and provided me with 3 possible repair solutions. Within an hour the garage door was repaired. A+ service!
- Richard Kell
Vernon, NJ
The garage door tech was very friendly and explained exactly what was needed to repair our overhead door. He provided a clear estimate of the repairs needed.
- Maureen Nafis
Stanhope, NJ
The quality of the garage doors exceeded our expectation and very satisfied with the style. A shout out to a fine installation by Brian and the salesperson, Mitchell, whom was very knowledgeable and paid attention to our needs and spending the time with us to assure we would be completely satisfied. Well done Precision!
- David Prichard
Sparta, NJ
Chris Karnacewicz arrived shortly after 10 a.m. and was knowledgeable, personable and professional. He had the issues diagand repaired (one opener needed a new circuit board, two remotes needed to be reprogrammed and the batteries replaced and a board attached to one of the opener slides) in less than an hour. A+++
- Joseph Kearney
Hopatcong, NJ
Brian called b4 he came and was on time. He introduced himself and inquired what my door problems were. We discussed repair options and cost. I made my decision and he told me how long it would take. He finished ahead of time, cleaned up all old parts and new parts packaging. We reset combos and tried door several times. Very pleased with Brian and his service. By the way he had a great hand shake.
- Bob Gadomski
Product:
Service Technician Team : Brian H
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
I called Precision and the had a technician at my house in 15 minutes. Unbelievable! Luke thoroughly explained the issues with my door and presented me with multiple options to fix the problem. He had all the parts on his van and completed the job in 3 hours. Hands down the best service I have ever had!!
- Ed Schlaffer