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Read what people are saying
about Precision Garage Door in:

Sussex County, NJ

Precision Garage Door of New Jersey
has received 362 reviews, averaging 4.92 Stars:
Review:

Glen called this am and told me he’d be by around 10 am. Sure thing he was here on time! He was friendly, explained the issue and fixed it. We highly recommend Precison Garage Door service. ?? ????????
Marion Doyle
Glenn G Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

With over 17yrs in retail and customer service myself Your employee Mark Mackenzie is by far one of the nicest person I’ve come across. His customer service skills far exceeded that of any other tradesmen I’ve had come out to look at my door.... he is sure an asset to your company. Very meticulous and informative of what was wrong and what was needed to be done to fix the issues... I’m glad I contacted your company to take care of my garage door issue
Shaun Rust
Marc M Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Great service. Technician was courteous and professional. Explained my choices and then performed the work in an efficient manner.
Paulette Kaminski
Kevin S Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Excellent service. Quick install and everything worked as promised.
Larry Shatsoff
Glenn G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Very professional service provider. Technician (Brian) arrived on time, called beforehand. Spring was under warranty. Will definitely use Precision again for service.
Francis Bliss
Brian H Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I have used Precision many times over the last 15 years and I am always satisfied with their service. They stand by their work and always do a great job. Matt was the technician who helped me most recently and he was very pleasant and patient with me, taking time to explain everything he was going to do. It was a pleasure dealing with Matt, and Precision, as it always is, even when my garage door is giving me problems. I highly recommend this organization!
Jeff Shephard
Matt D Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Started with the name because my company is precision consultants for 30 years. Tech was awesome did a great repair and measured my new install. By no means are they the cheapest company out there and could have saved some money but you get what you pay for. Awesome job. 5 stars
Chuck Arnone
Tim Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Technician:
Review:

Technician arrived promptly after giving a 20-min heads up call. Very clean cut and professional. Finished a complete repair/upgrade within 90 min. Very personable and explained everything thoroughly. I was very pleased with this service.
Scott Holzhauer
Matt D Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technician:
Review:

Chris was great with great service and same day response!
Charles Stewart
Chris K Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

***** Your service was excellent. I called about 2:15 pm and the technician called me immediately and was at my home by 3:30. Jackson Scutt reviewed the problem with me, explaining the choices I had, and cautioning me about not making unnecessary repairs, considering the circumstances such as the age, quality and condition of the garage door system, my plans for the future of the door, the rate of its use, etc. The repairs were completed efficiently, all systems were tested thoroughly, and the relevant warranty policies were explained to my satisfaction before Mr. Scutt left. I am completely pleased with your service, and with Mr. Scutt especially.
Eugene Provost
Jackson S Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

I knew that the work would be done right without concerns.
Mike Watry
Joshua M Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technician:
Review:

Extremely satisfied from start to finish with my experience here! First - I love that I was able to chat with someone online on this website instead of having to call someone. I'm on calls for work non-stop during the day so chatting is so much easier. We schedule the appointment and exchanged info online. Super easy. Had someone come out on a Saturday - the next day. Matt was fantastic. Even called me on his way to ask if I wanted him pick up anything at the store! Matt explained everything very well, was very quick and efficient with the install. He offered a wealth of guidance on the new opener, on my springs, etc. It's not often you come across companies with people who are both courteous and knowledgeable! Matt was both and that made for a very pleasant experience! Plus - I absolutely LOVE the new WiFi opener.
Chris Palermo
Matt D Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I thought Brian, our technician was very courteous, friendly and very helpful. He described to us what was wrong with our garage door and what was needed to correct it. He fixed everything in a timely manner. He said if we had any questions or other problems to please give Precision a call. I give Brian and Precision a 5 star rating.
John Castellucci
Brian H Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

This was my first time using Precision Door and I was very pleased with the service. Mark was the technician and he was very polite and completed the work in a very professional manner, on time. I would definitely recommend Precision and would definitely call them again if needed.
Joan Hotchkiss
Marc M Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Precision Overhead Garage Door service was excellent. Chris K. was extremely professional, knowledgeable, neat,courteous & efficient. The price of homeownership is not cheap but the comfort of knowing that my home and family are safe and secure is priceless. If it comes to it, and you have neglected your garage, do the "rebuild." You will be happy you did.
Mark L. (Hamburg)
Chris K Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Five stars from the start! The customer service was great. Luke's customer service was of the highest standard I have ever experienced. Luke called ahead before arrival AND established a pleasant demeanor during the call which put me at ease before his arrival. Luke's attention to detail allowed me to feel comfortable and confident with the results of his pre-inspection; which in turn I trusted his recommendations and am more than satisfied with the results. The repair left my garage door operating 10 times better than before. I will definitely recommend Precision Garage Door Ssrvice.
Hazel
Luke S Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

By the time I hung up with the 800 number, who gave me an appointment for the following morning, the local tech called to say they can get here within the hour. I was thrilled not to have to worry about the garage door left open overnight. The young man arrived promptly, was courteous and took the time to explain the system. He even hauled away the old one and cleaned up after himself!
Maria Bocsa
Rob Z Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

This is the second time using. The service tech Glenn G. was fantastic. He is very friendly, professional and courteous. He diagnosed the problem gave us some choices with no pressure. I am very satisfied with his work. Will recommend and use Glenn G. again. Thank you for great service.
Susan H.
Glenn G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Very easy process, helpful caring people throughout. Technician Chris K. worked fast, neat and efficiently and explained everything every step of the way. I’d give 6 stars if I could!
Booboo
Chris K Service Provided:
Garage Door Repair
Residential Technician:
Review:

Came out a day early because they were schedule to come during a potential snowstorm - technician (Kevin) was courteous, professional, and efficient. He did a great job! Thank you!
Kristen Henderson
Kevin S Service Provided:
Garage Door Repair
Residential Technician:
Review:

My wife and I were so impressed with the friendliness and professionalism exhibited by Glenn G. He quickly sized up the problems with our very old garage door and repaired the broken loose cable quickly. We knew eventually the door needed to be upgraded and Glenn offered many options to consider without any unwanted pressure. After conferring with my wife decided to opt for a new door. We have had service from Precision Door service before and were never disappointed. Glenn certainly is a wonderful asset to an outstanding garage door company and we were so happy to have met him.
John Hornstra
Glenn G Service Provided:
Garage Door Repair
Product:
Garage Doors
Residential Technician:
Review:

Service was excellent.
Judy Burster
Lou R Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

We called Precision for a Service Call based on their location and ratings, because our Garage Door was opening and closing on its own and was also not responding to the remote or the safety eyes at the bottom of the door. The technician Rob quickly assessed and described the issues with our existing garage door and opener in a manner that was easy to understand. Once the problems were identified, we went over the options to solve the issues. It was determined that we needed a new door opener unit and belt mechanism, we also needed some other belts and spring safety cord replaced. It cost a bit more than we expected, but after being offered a slight break in price and weighing the options to determine that the replacement/upgrade would provide us with a better garage door opener with more features than the old unit, we decided to move forward and the work was completed quickly and thoroughly. We were then given very good instructions on how to use the new door opener, the new indoor and outdoor keypads and Rob also programmed our car to sync up with the new opener and explained how to set up the app to be able to control our garage door from our phones. Overall it was not inexpensive, but we definitely feel that we got a great value, quality products and excellent hands on service, as well as defined warrantees from the provider.
Ashley Stachowski
Rob Z Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

George was very polite and knowledgeable . He did a great job repairing my garage door and was thorough in explaining the problem .
Maureen S
Service Provided:
Garage Door Opener Repair
Review:

George was very pleasant, knowledgeable and thorough. Thank you.
David Williams
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

5 stars
Hugo Bader
Rob Z Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Was quick and easy. Now my new garage doors open with a push of a button.
Stephen Gwynn
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech was extremely professional. Checked things I would not have thought of. Explained everything before he did anything. A pleasure!!!!!!
Steve Trimper
Service Provided:
Garage Door Opener Repair
Review:

Brian was polite, thorough and informative. We appreciate his knowledge and professionalism. We had a garage door opener that failed and he guided through a decision to replace it with a newer, better system.
Angela C.
Brian H Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Tim did a great job and was very thorough.
Phil Zabel
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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