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about Precision Overhead Garage Door in:
Sussex County, NJ
Precision Overhead Garage Door of New Jerseyhas received 527 reviews, averaging 4.92 Stars:
Lake Hopatcong, NJ
Newton, NJ
Dave was great. He identified the problems with my door openers, explained my alternatives and did the repairs promptly and I’m very satisfied with the result.
- Marjorie Gross
Ogdensburg, NJ
AMAZING!! James was excellent!! Communication was beyond expectations, James arrived on time and walked us through all options for service after he had done his inspection of the problem. He was thorough and very easy to work with explaining everything he had done and why and willing to answer all my questions. I would highly recommend him and Precision Door Service and will use them again. Thank you!! Go Devils
- Leona Stephens
Product:
Wantage, NJ
Just wanted to give a shout out to Precision, especially to their garage door expert Luke who was extremely helpful and knowledgeable. He was really patient and answered all of my questions without hesitation. He taught me the difference between certain products and was able to guide me in the right direction for making the best choice in materials. Thank you for coming out the same day I called.
- George Appell
Sparta, NJ
Communication from PGD at the start was very prompt and professional. James came and was very helpful. He explained the situation, answered my questions, gave a thorough inspection and even helped me think through best options and pricing. Completed the job quick and did nice work. In a job with many ups and downs, he sprung into help even on NYE afternoon.
- Steve Vera
Product:
Stanhope, NJ
Garage door was not opening all the way. Luke fixed everything in a knowledgeable and efficient manor. Thank you!
- Marylu Pitcher
Green, NJ
Luke's response time and installation time great. A+++ Service
- Herminio Silva
Product:
Service Technician Team : Luke S
Newton, NJ
Very good
- Ricardo and Ana Izquierdo
Hopatcong, NJ
James Nicoll went out of his way to try and help me.
- Carol Chadwick
Montague, NJ
Great company to deal with, office staff was able to help us same day service. Service James Nicoll was very pleasant, knowledgeable and very polite. We will always go to Precision for all our garage needs.
- Brent Utter
Hamburg, NJ
I am most grateful for the exceptionally high quality of goods and services, and also for the equally exceptionally high quality of customer service. This morning, Doug had come to my home, graciously offering to begin to work earlier than had originally been scheduled. After having first addressed my most immediate concern, Doug had made carefully noted the unit, and the associated components, and then made recommendations, offering options. Doug installed my selection with alacrity and with the precision, I have come to know, and trust, as definitive with Precision Overhead Door. Kindest regards,
- Janice Cobb
Newton, NJ
Your technician Luke was terrific. He took time to inspect everything and later showed what needed to be done and the options I could choose from. I chose what was most necessary for now. After finishing the work he showed me step by step what he had done. Very pleased!!
- Stash Di Matteo
Newton, NJ
Excellent install. Arrived on time. Just a great experience all around
- Ralph & Virginia Smith
Product:
Service Technician Team : David B
Branchville, NJ
I called Precision and the had a technician at my house in 15 minutes. Unbelievable! Luke thoroughly explained the issues with my door and presented me with multiple options to fix the problem. He had all the parts on his van and completed the job in 3 hours. Hands down the best service I have ever had!!
- Ed Schlaffer
Byram, NJ
Had an issue with my garage door opener and was able to get an appointment with precision the very next day. Luke, the technician, was quick, efficient and very knowledgeable on what needed to be fixed. Highly recommend these guys!
- Mauro Magalhaes
Byram, NJ
The entire process was very well orchestrated - from making the appointment to completion of the installation. Dave, the technician was prompt, professional, knowledgeable and courteous. Explained everything in detail before beginning work. There were no surprises.
- Pete Limone
Product:
Service Technician Team : David B
Newton, NJ
Did a great job...Thanks
- Jeffrey Fletcher
Newton, NJ
This was my first experience with "Precision" and it could not have gone any better than it did. The appointment setup was fast and easy. The technician David showed when he was supposed to and the installation process went smoothly. David walked me through everything, answered any and all questions that I had. The opener is super quiet and efficient. I'm absolutely ecstatic how everything turned out. Great job David and Precision - you've got a long time customer on you hands now.
- Ken W
Product:
Service Technician Team : David B
Newton, NJ
The salesman was very professional. The installation was sloppy and reckless. Bent nails were left in the trim and the water line was punctured leading to the outside water spigot. The garage door was not level with an opening not touching the garage floor. Installer had an attitude and shrugged when I mentioned the door not hitting floor. Today, 7/8/23 - the water line broke when I went to water my plants breaking 2 panels on the door. Tomorrow someone is coming out. This has been very frustrating, disappointing and time consuming on my part.
- Vincent Saluzzi
Wantage, NJ
Being a retired service tech. I'm always Leary about letting people do work for me. But this was a great experience, the tech. was a 15 on a scale of 1 to 10. Start to finish I was at ease with the whole job he did. Nick Pastore
- Nick Pastore
Wantage, NJ
Luke was wonderful; Prompt, professional, personable, very knowledgeable and patiently explained everything involved in the repairs. What a pleasant experience! I felt very taken care of and feel much safer now.)) He is a true asset to your company.
- Marie Senor
Sparta, NJ
Precision is very responsive - same day service. Both office and field personnel were friendly, courteous and handled my issue expeditiously Top notch service!
- Bob Yardis
Lake Hopatcong, NJ
James was my service technician today. Great guy very professional and did an excellent job! He was here for a long time and not in a rush I would highly recommend precision to anyone and especially James, thank you again!
- David Sturrock
Product:
Hamburg, NJ
Great customer service Explained what the problem was and reviewed options and cost Service tech called and arrived on time
- Maryann Szabo
Sussex, NJ
Luke was great!! He was courteous and professional. I called for service on Wednesday and our issues were resolved the next day!! We highly recommend Precision!!
- Tina Fava
Newton, NJ
The service technician we had was great. Very friendly and honest! Would highly recommend him . Thank you so much
- Kathleen Bell
Newton, NJ
Very satisfied with your service. David was informative, polite and did a great job. Thank you.
- Cathy Bensley
Newton, NJ
Fantastic customer service from the first call to completion of the work. I highly recommend this company for your garage door needs. David, our technician, did an excellent job in explaining the issues and giving us options to solve the problem. It was a repair and replacement of 2 garage openers on the spot. No hassles and works beautifully. What a pro! They have all the supplies on their trucks.
- Jane Guyette
Hamburg, NJ
Service person David Bryan was very efficent in his work. Very neat and dependable.
- Walter Nussberger
Product:
Service Technician Team : David B
Sparta, NJ
Brian H was the bomb.com! He displayed outstanding salesmanship, not pushy but informative. He helped me select the best option for my home and garage door usage. He asked questions regarding my door and home that I have never been asked in the past when I have had someone out to take a look at an issue we were having. Thank you Brian for your thoughtful questions and your guidance on what you thought would be the best options for us. You were pleasant, thoughtful, extremely helpful and most of all, a pleasure to speak to. Best of all, very knowledgeable about his craft. He arrived not only on time but way ahead of schedule. He saved me an entire day of missing work. Thank you, Brian~!
- Yvonne Evelyn
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Garage door opener was malfunctioning suddenly and very badly. Called POGD and secured a same day appointment . Technician Louis R. arrived promptly within scheduled appointment time. Louis was highly professional, courteous, totally customer focused. Took ample time to size up the problem, explained everything that could be done, entertained all questions, discussed best possible outcome for the service call. Was mindful of property as well. The door opener and door are now functioning again. Louis also discussed options with me for a better longer term solution - which we would absolutely look to engage POGD when we decide to go forward with the recommendation. Can't say enough good things about the company, its operating procedures, and tech Louis R.
- Marie & Dennis Difrisco