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about Precision Overhead Garage Door in:
Hopatcong, NJ
Precision Overhead Garage Door of New Jerseyhas received 27 reviews, averaging 4.93 Stars:
Hopatcong, NJ
Hopatcong, NJ
I want to highly recommend this company. I needed work done on my doors and the remotes. Chris came out and explained exactly what was going on and what he was going to do today. The job took about an hour. Very nice person and very neat. We now have new remotes,new key pad, and new system. Very quiet now. We are very happy and glad we chose this company. Thanks again Chris.
- Beverly Dettelbach
Product:
Hopatcong, NJ
Brian called b4 he came and was on time. He introduced himself and inquired what my door problems were. We discussed repair options and cost. I made my decision and he told me how long it would take. He finished ahead of time, cleaned up all old parts and new parts packaging. We reset combos and tried door several times. Very pleased with Brian and his service. By the way he had a great hand shake.
- Bob Gadomski
Product:
Service Technician Team : Brian H
Hopatcong, NJ
Chris is one of the most pleasant people I have ever met. He installed a garage door for us several years ago and made such a wonderful impression that I still remembered him and called him to repair a door.
- Kaiya Hefele
Hi Kaiya! Thank you for leaving a review about your recent experience with Precision and your technician Chris! He's a great member of the Precision family, so we appreciate you taking the time to acknowledge his skills and professionalism! We look forward to helping with any future garage door repair!
Hopatcong, NJ
Had new garage doors, tracks, motors, etc... installed over the weekend and the technician (Wilmer B) who did the installation and removal of the old equipment was fantastic! Very professional, took pride in his work, and answered any questions or concerns I had. I would highly recommend this company to anyone looking for new garage doors.
- Mark O
Thanks for the review, Mark! Will definitely takes pride in his work, which is shown through his knowledge and professionalism. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!
Product:
Hopatcong, NJ
Very professional service men. Wore masks and were very respectful of keeping us safe while working on our door.
- Sal LaGreca
Thanks for the review, Sal! The health and safety of our customers and employees is so important during these times, so we take the proper precautions to ensure that everyone is safe! Thank you for choosing Precision for your garage door repair.
Hopatcong, NJ
Precision Door was very responsive and professional - called in the AM about my garage door motor that was not working, and had a tech out at my home that afternoon. Thorough and professional COVID-19 protections and procedures. Precision provided a 4 hour window of service, tech called when a 1/2 hour away, received a text confirming tech's arrival and some personalized info about the tech, he immediately inspected the motor, provided options, had repair parts in the truck, and garage door and motor were repaired and operating 2.5 hours later. Tech Ryan was very knowledgeable, provided professional and personal customer service - rank Ryan 5 out of 5 - very respectful and professional, and got the job done. Ryan is a very strong tech and sale person, offering options and recommendations, but leaving the decision to the homeowner. Would recommend Precision and Ryan.
- Kelly
Hopatcong, NJ
I have been using Precision for years and never disappointed by the technician's knowledge, professionalism and service.
- Marie Z.
Hopatcong, NJ
I have used your company before and have always been satisfied with the work you have done. Mike was very knowledgeable and did a great job.
- Allen Brown
Product:
Hopatcong, NJ
Chris K did a wonderful job I give him 5 stars, he showed me what needed to be done to repair the broken springs on my garage door & took care of it in record time. I would give the Precision name on to anyone for garage repairs with confidence.
- Pauline Hannigan
Hopatcong, NJ
Dave and Mayo did a great job with the install was they also answered all my questions about the door and what I needed to do.
- New Door Install
Product:
Hopatcong, NJ
Did a very good job, I will use again.
- Door Repair
Product:
Hopatcong, NJ
I called precision door service because my garage door was opening and closing on its own randomly. I called in and was able to get same day service without paying extra! The technician they sent out Rob Z called and gave me an hours notice before arriving. When he arrived Rob was very professional and as I explained my issues he was able to diagnose the problem quickly as well as point out other issues I was not aware of. Rob explained I needed new pulleys, springs, rollers, and a switch. I approved the work after Rob explained all the costs and got me an exact price. After Rob finished the garage door worked flawlessly better than I have ever seen it the entire time I have owned my home. I absolutely recommend Precission door service! And I reccomend requesting Rob Z he was a fantastic technician!
- Brian Russell
Hopatcong, NJ
Excellent service. Problem was diagnosed quickly, we were provided with all information necessary to make an informed decision. Chose to have new garage door opener installed and it was done quickly. Technician was friendly and professional.
- Charles DeFranza
Product:
Hopatcong, NJ
We were given an appointment for a rep to come to our house on the day we called. Gaetano, the company rep, called about a half hour prior to the appointment time to let us know he was on the way. He was very helpful and professional in his assistance in selecting a door.
- Ray Henstrand
Product:
Hopatcong, NJ
Chris K was our installer. He evaluated our garage door needs and was very friendly, knowledgeable and professional. He installed all new hardware on 2 doors as well as 2 new lift master power garage door openers. He worked efficiently and did a fantastic job. We couldn't be happier! I will be recommending him and your company! A+
- Jeff Jackson
Product:
Location Leader: Lou R
Hopatcong, NJ
As always I find your service techs on time, communicative, efficient and informative. The quality of work is excellent. I appreciate the way they always make me aware of situations that can create problems or dangerous situations down the road
- Don Pouliot
Product:
Hopatcong, NJ
Roberto came out to inspect a small problem with a thermal seal and found a dangerous condition on one of my door springs. He went on to discuss that given the doors age that a complete rebuild of the rollers, pulleys and cables/springs was in order and I fully agreed. Prescision had installed a new Chamberlain Liftmaster 5 years ago which was still working perfectly. I asked Roberto about the new anti-jimmy protection for the trolley release and he showed me the unit made for my door system which I then had him install. I am very happy with the work, the quality and the communications with the dispatchers and the techs.
- Don Pouliot
Hopatcong, NJ
I was extremely impressed how knowledgeable Brandon was on my system that needed to be replaced with new system. Very polite and answered questions that I had. I would recommend this company and installer in a heartbeat. Hands down the best experience with service from the time you call to the time installer leaves.
- Marie Z.
Product:
Hopatcong, NJ
I've used Precision twice before & appreciated how quickly they came both times. Yesterday was no exception. Richard Wisz was punctual, efficient, polite, & very pleasant. I would definitely request him for future repairs!
- Linda Hill
Product:
Hopatcong, NJ
While our experience may not have been the best, I would still recommend PDS to others. Our door broke on a Sunday and their willingness to come out right away was one of the reasons we chose PDS. The other was their ranking on HomeAdvisor.com The repair could not be completed on first visit as custom cables needed to be made. An appointment was scheduled for 10AM-12Noon the next day but technician did not get to us until 2 PM. After the work was completed, the cables came undone later the same day. Technician immediately returned to the house and properly connected the cables. I recommend this company for their professionalism and straight forward approach to pricing and repairs. They did not charge us a service call charge since the total repairs were just below $200 even though the technician had to come to the house three times. As stated, this may not have been the best experience but overall we are satisfied with their work and pricing.
- Candace Kounter
Product:
Hopatcong, NJ
I was impressed with the info regarding our technician and I would give him 5 stars. We had a new sensor and new and additional openers installed and a spring that was broken repaired. He explained everything including the cost. We would definitely call Precision if we need anything else.
- Betty Dykstra
Product:
Hopatcong, NJ
Rich was courteous and knowledgeable and fixed the problem
- Helen Holden
Product:
Hopatcong, NJ
I have used Precision before and I am as pleased now as I was then. Without a question this is a 5 star company. Tim, my technician was wonderful. I would highly recommend Precision.
- Jackie Colson
Thank you Jackie. It means alot to have customers say that.
Product:
Hopatcong, NJ
The job went well and very quickly Sam was very knowledgable and efficent. I am well pleased
- Pat Carthage
Product:
Hopatcong, NJ
WELL DONE!
- E HINES
Hopatcong, NJ
This is the second time Iâ??ve used your service, & I was satisfied both times. You came the day after I called & repaired the problem quickly & well. Iâ??ve already recommended you to my son & daughter-in-law. The only thing I didnâ??t like was the price: nearly $400!
- Linda Hill
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
James Nicoll went out of his way to try and help me.
- Carol Chadwick