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about Precision Overhead Garage Door in:
Sussex, NJ
Precision Overhead Garage Door of New Jerseyhas received 38 reviews, averaging 4.92 Stars:
Sussex, NJ
Sussex, NJ
Perfect experience! From the first call through the service. Ryan was prompt, professional, and courteous. Highly recommended!
- Mark Tracy
Hi Mark! Thank you for sharing your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door repair, and we're glad you are happy with the work Ryan completed. We look forward to helping with any future garage door needs!
Sussex, NJ
Luke was on time and very thorough. He fixed the problem quickly and made sure completed the yearly maintenance. I highly recommend Luke.
- Maureen Sheridan
Thanks for the review, Maureen! Your time is important to us, so we make sure our techs are punctual and efficient. Thank you for choosing Precision Garage Door!
Sussex, NJ
Prompt and thorough service. Excellent job. Recommend highly.
- James Hobson
Product:
Service Technician Team : John D
Sussex, NJ
I have found the reviews very accurate and my interactions with the service attendants have been very positive.
- Bill Heinzelmann
Sussex, NJ
Started with the name because my company is precision consultants for 30 years. Tech was awesome did a great repair and measured my new install. By no means are they the cheapest company out there and could have saved some money but you get what you pay for. Awesome job. 5 stars
- Chuck Arnone
Product:
Sussex, NJ
***** Your service was excellent. I called about 2:15 pm and the technician called me immediately and was at my home by 3:30. Jackson Scutt reviewed the problem with me, explaining the choices I had, and cautioning me about not making unnecessary repairs, considering the circumstances such as the age, quality and condition of the garage door system, my plans for the future of the door, the rate of its use, etc. The repairs were completed efficiently, all systems were tested thoroughly, and the relevant warranty policies were explained to my satisfaction before Mr. Scutt left. I am completely pleased with your service, and with Mr. Scutt especially.
- Eugene Provost
Product:
Sussex, NJ
George was very polite and knowledgeable . He did a great job repairing my garage door and was thorough in explaining the problem .
- Maureen S
Sussex, NJ
Brian was polite, thorough and informative. We appreciate his knowledge and professionalism. We had a garage door opener that failed and he guided through a decision to replace it with a newer, better system.
- Angela C.
Product:
Service Technician Team : Brian H
Sussex, NJ
on time, very courteous & knowledgeable . he explaned everything about new opener's use.installation was quick & easy.
- Joe Lagomarsino
Product:
Service Technician Team : Brian H
Sussex, NJ
Eric was very nice and professional. He explained everything in great detail and took his time in fixing everything that needed repair.
- Gloria Hanson
Product:
Sussex, NJ
I called precision to get an estimate back in October of 2016 after reading the reviews on line. Before the techs came out I received an email letting me know who my tech will be (great idea). From the first time precision came out and did repairs on my garage doors etc. until today all I can say is that my husband and I are extremely satisfied with not only their services but also George the technician, he is very personable and displayed expertise in all of the concerns we had with our doors/repairs. He is definitely a major asset to the company, I hope the owner takes pride of knowing that he has an amazing employee working for him. We will not hesitate in recommending your company to anyone needing garage door service. Keep up your excellent customer care. It also was nice to know the backgrounds of your employees and their customer ratings and comments. Totally 10 stars for George
- Joanna Grehanov
Product:
Sussex, NJ
Mike did a great job! Very cordial & pleasant, despite being the last stop on his last Saturday afternoon!
- The Turners
Product:
Sussex, NJ
Our installer Kevin was very courteous and knowledgeable. He did a great job, everything works great!
- Michael Brown
Product:
Sussex, NJ
We were very happy with Tim's knowledge and service
- New job
Product:
Sussex, NJ
I needed a repair to a March repair and worried about more charges but the tech checked with the main office and said the repair was entirely covered by warranty. I was so happy. Thanks for being there for me. John McKenna
- John Mckenna
Sussex, NJ
Great job Brandon. Door works well, seems quieter after lubrication and new cables. Good explanation of necessary repair and several options if I was staying in the house. Thank you for the quick response. We have people coming tonight. Jack McKenna
- John Mckenna
Product:
Sussex, NJ
Tech was informative and professional, I would not only use you again, but will give your name as reference Rod
- Rodney Ringleben
Product:
Service Technician Team : Rob Z
Sussex, NJ
As always, service was impeccable and I will use Precision again. Tim the technician not only arrived early, but was very thorough in explaining how and why the repair was needed. The only complaint I have is that the price for the replacement part was very high. Understanding the price of that would have made me feel better.
- Dionne Ryder
I am glad to hear you had another great experience with Precision. We do our best to make sure our customers are happy with the service we are providing. The price you paid included a full inspection of your garage door to make sure everything was running properly. Also with that price we replaced the new part and got your opener working in a quick manor. I hope everything is now working perfectly!
Product:
Sussex, NJ
Pete was SO fantastic!! He helped us figure out what was the best solution and explained in detail what the issue was for both sides of our garage! Pete was fantastic to work with and very very knowledgeable!! We will always go back to Precision for any garage door needs!
- Kimberly Wentworth
Sussex, NJ
Professional and polite serviceman. Arrived on time and job done quickly
- Robb Thompson
Product:
Sussex, NJ
Kevin N arrived on time and informed me what will be done on the service call. He then inspected the system and gave me his appraisal and my options. He performed the repair properly and in good time. Kevin was friendly, informative, and acted professionally.
- MIchael Reynolds
Product:
Sussex, NJ
Chris was knowledgeable and very helpful in our decision to go with precision and in our door selection. A pleasure doing business with him.
- Larry Michalov
Product:
Sussex, NJ
Rob did a wonderful job showing me options and helping me understand what needed to be done to get the door working again. He worked quickly and was very friendly while showing me the work when compleat.
- John Normandin
Sussex, NJ
I would definitely give you 5 stars for service. I needed a new garage door opener and I got very prompt service. Lou was extremely polite and very knowledgeable. He explained all aspects of the opener. He was neat and efficient as well as personable.
- Delores Toedtmann
Product:
Service Technician Team : Lou R
Sussex, NJ
Pete arrived on site and performed all the safety inspections and repaired all outstanding issues. Pete was knowledgeable, professional and performed a quality repair
- patrick winfield
Product:
Sussex, NJ
Andrew was punctual, professional, courteous and knowledgeable. He performed his work quickly and cleaned up leaving no mess at all. The garage doors are now functioning much better and smoother with no more jerking or rocking motion. He replaced the rollers and pullys and offered a better solution by promoting the non lubricating cast iron sealed bearing pullys. Please Thank Andrew for his EXCELLENT and PROFESSIONAL service he provided.
- john schmidt
Product:
Sussex, NJ
Rich called before and arrived before expected time he was fantastic
- Larry Murphy
Product:
Sussex, NJ
We could not have asked for a better service, Scott's attention to all aspects was terrific. He explained all details in depth about our garage door and improved on its efficiency. Thank you very much!
- Amy & Earl Swendeman
Product:
Sussex, NJ
We could not have asked for a better service, Scott's attention to all aspects was terrific. He explained all details in depth about our garage door and improved on its efficiency. Thank you very much!
- Amy & Earl Swendeman
Product:
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
We chose Precision because they installed garage doors in our previous home & we were very satisfied. Damien came to give us the estimate & he was professional and guided us through the decision making process. Brian & Tim installed them… they did a wonderful job and it went smoothly. I would recommend Precision to anyone who is thinking of installing new garage doors ! Gratefully, Maria & Joe
- Maria Disaverio