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I was really impressed with Precision from the start. When I called in to request repair of my garage door, customer service was prompt and clear, and scheduling the service was a breeze! When the day came for service, I was impressed not only with the email and text I received giving me a profile and a picture of the serviceman who would be arriving, but also the calls I received from Kevin (our serviceman) letting me know his ETA on arriving. When Kevin showed-up, he was very professional. He quickly ascertained the problem with our garage door and offered me several options for not only fixing, but updating the garage door system. He explained everything succinctly and helped me through the financing options. He then immediately got to work and completed in the time he quoted. Overall, this was a very pleasant service experience and I'll be sure to be using Precision going forward for any further troubles with my garage.

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5 stars. Garage repair. Pleasant experience.

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Very professional and friendly and on time service. I will definitely recommend Thank you M

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John was prompt, polite, and professional. He explained everything clearly, what was wrong and what the repairs would cost. Very pleased with the experience (and happy to have a garage door that works again).

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I called Precision because I needed a new keypad for my garage door. They were able to come the same day between 2 & 6 PM. Luke showed up, he actually called and came a little early. He was very pleasant and professional. He changed the pad and got me out with plenty of time to run errands. Thanks Luke, great customer service. 5 Stars ??!

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Glenn was my repair person & he was knowledgeable, courteous, & efficient.

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Tim was the best he was very professional and knowledgeable

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Great service on time technician very friendly I highly recommend.

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I needed a new garage door opener. The technician, Marc, came promptly, explained my options, and did excellent work. He did some repairs to the garage door as well as installing the opener. He was delightful! Thanks for the good work!

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Excellent service, excellent technician what more could I ask for!

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Very knowledgeable and repritable recommendations. Happy with the service

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I made a great choice choosing Precision overhead garage door

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Dave did a great job the new door looks and works great! stars across the board!!

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Chris Karnacewicz was amazing he was amazing his attitude and his help and his customer service was awesome he has everything going for him your company ROCKS????????????????????????????????????????????????????????

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Completely satisfied with work Rick did a great job knew his stuff very informative will definitely recommend to friends & family.

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The technician did an excellent job.

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You guys rock. I believe the tech's name is Kevin. In any case, he fixed the crazy nervous garage door within minutes and freed my car. He lubricated in all the right places and re set up the remotes. And I was set. Great job!

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Great experience - technician was prompt,courteous and knowledgable. My options were clearly explained to me with an estimate of cost for each. The work was done quickly for this same day service call.

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When our opener started acting up, I was able to get someone to come out on the same day I called. Almost an hour before the beginning of the "window" in which I expected him, Pete telephoned to say that he could come a little early if that worked for us; it did, and he arrived promptly. He identified the problems right away, and explained clearly and thoroughly exactly what needed to be done and how much it would cost. Once finished, he showed me what he had done and what to look for in the future. Outstandingly good service from start to finish, from my initial phone call to the completion of the repairs.

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Called at 10:36am was OK to come out earlier (appointment 1-5) I said sure. Technician was excellent, customer service, knowledge outstanding he is a credit to your company!

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The technician Bob was very personable. He knew his products and he is also very skilled. Bob pointed out upgrades that should be made to better operations of the garage door, opener and parts. Bob is an asset to your company!!!

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A solid 5. The company confirmed the appointment, arrived on time, assessed the problem and made the repair. Efficient operation and courteous people. Can

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Doug and Brian were both very helpful and courteous during the repair/service process. They took the time to review the situation and options available. They provided a quote quickly and were able to attend and fix the problem immediately. My garage door was fixed and operating properly in under 2 hours.

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Your technician, Pete O was very professional and solved my problem. I am sorry to say, the people that answered your phone were not always as nice. They gave me a time when tech would be there, but only after repeated calls did they tell me he was running late. They could have called me.

David, Thank you for the review. I apologize for for the late call. We should have communicated more clearly. I will try to use this break down to improve in the future. Doug

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The 7 day service was a factor I was able to have the job done on Sunday Rich called about 20 minutes before arriving on time he explained the repair and cost when I asked about replacing the opener he explained all the differant mechanisms that drive the opener worm belt chain in detail we chose the belt drive Liftmaster with batery backup the work was professional and timely when installed Rich explained and demonstrated all aspects of the opener. I would highly recommend Precision they are not the cheapest but you only get what you pay for

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Very nice on time clear explanation of all aspects of the service I would use and recommend Precision

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Very nice young man warm friendly and explained clearly what was needed

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Brandon was amazing! Completely honest, and told us everything. We didn't feel like he was a salesman just trying to sell us something, we felt like he was really trying to help us. He installed two brand new motors, and essentially changed everything but the actual wood on the doors. He worked so fast, dealt with all our questions (and a few from our 5yr old!), and we can't believe how great and quiet the door runs now. My dad can finally sleep without being woken up by someone coming home! Thank you so much, Brandon!

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I could not be more satisfied with your Technician on his work. Would recommend him in a minute. You are lucky to have him on your staff.

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We had our garage door refurbished today, and the service technician was excellent. He solved our problem quickly and professionally.