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about Precision Overhead Garage Door in:
Bloomfield, NJ
Precision Overhead Garage Door of New Jerseyhas received 57 reviews, averaging 4.96 Stars:
Bloomfield, NJ
Bloomfield, NJ
Alan Ramirez was a terrific tech. He got the job done quickly and efficiently. He gave good advice and gave me a free estimate for a new door.
- Brookdale Christian Church
Bloomfield, NJ
I had garage doors installed by another company in Monmouth county in my Essex county ( they installed doors when I lived in Monmouth county and installed in this home again) home. When I called for a repair, they said they wouldn’t come up here again. They referred me to use Precision Overhead Garage Doors and said they were excellent, they weren’t lying. I called them this Monday. I apologize I forgot the woman who answered the phones name. She was very professional and but cordial as well. She gathered all my information and said can we come tomorrow, is that okay? With the pandemic in place, I was aghast. Usually, when I have called other companies for other work on my home, they are giving a 2-3 week turnaround date. Of course tomorrow was great, she gave me a time span of 8am-12pm for tech to arrive. Next morning the tech called me @ 7:45 am and said he was on his way, would be at my house by 8am. Shocking. Jason arrived, looked at the doors and said whoever installed the doors, they did not use the correct rails to accommodate the garage door opener. Originally, I was told there was a $69 service; however, Jason waived that fee. Jason explained if I couldn’t rectify this issue with original installer, just call us back and they would figure out how to resolve this problem and then he left. I really could not believe how fast and professional this company was at customer service. I would highly recommend calling this company for any of your garage door needs. Some of the one stars you see on these google reviews, in my opinion, are miserable people that Mother Theresa would not be able to make happy. They look or pray for something to be wrong so they can proclaim and spread their negativity. I am being totally honest and genuine, I have nothing to gain from writing this review except to help you the Google reviewer make the correct choice.
- Vincent Sobal
Bloomfield, NJ
John had a very positive attitude with a smile even with his mask. He explained and checked all three doors for me. He is quick and efficient the perfect person to have on a hot day. He needs to be on the list for future raises. Kudos to John!! PS. The woman who took the call was also polite. Doug at my age not everyone is polite like before. Thanks again
- Caroline Desimone
Thanks for the review, Caroline! Customer satisfaction is very important to us, from the very first phone call to the broken spring repair! And service with a smile never hurts! Thanks for choosing Precision!
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Service Technician Team : John D
Bloomfield, NJ
I was able to get someone out the same day I called. The service provider was friendly and knowledgeable.
- Mary Valentine
Thanks for the review, Mary! Offering same day service to our customers allows important issues to be resolved quickly. Thank you for choosing Precision for your LiftMaster garage door opener installation.
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Service Technician Team : John D
Bloomfield, NJ
I was very happy with the service. New hardware , pulleys and springs were replaced. The garage door no longer shakes. Thank you for your service. Carol Lancaster
- Carol Lancaster
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Service Technician Team : Kevin S
Bloomfield, NJ
I was really impressed with Precision from the start. When I called in to request repair of my garage door, customer service was prompt and clear, and scheduling the service was a breeze! When the day came for service, I was impressed not only with the email and text I received giving me a profile and a picture of the serviceman who would be arriving, but also the calls I received from Kevin (our serviceman) letting me know his ETA on arriving. When Kevin showed-up, he was very professional. He quickly ascertained the problem with our garage door and offered me several options for not only fixing, but updating the garage door system. He explained everything succinctly and helped me through the financing options. He then immediately got to work and completed in the time he quoted. Overall, this was a very pleasant service experience and I'll be sure to be using Precision going forward for any further troubles with my garage.
- Vincent
Bloomfield, NJ
5 stars. Garage repair. Pleasant experience.
- Dalva Santos
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Bloomfield, NJ
Very professional and friendly and on time service. I will definitely recommend Thank you M
- Mariza Costa
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Bloomfield, NJ
John was prompt, polite, and professional. He explained everything clearly, what was wrong and what the repairs would cost. Very pleased with the experience (and happy to have a garage door that works again).
- Rick Wright
Bloomfield, NJ
I called Precision because I needed a new keypad for my garage door. They were able to come the same day between 2 & 6 PM. Luke showed up, he actually called and came a little early. He was very pleasant and professional. He changed the pad and got me out with plenty of time to run errands. Thanks Luke, great customer service. 5 Stars ??!
- Dianne Tedesco
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Bloomfield, NJ
Glenn was my repair person & he was knowledgeable, courteous, & efficient.
- Anita Bianchini
Bloomfield, NJ
Tim was the best he was very professional and knowledgeable
- John Bieksha
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Bloomfield, NJ
Great service on time technician very friendly I highly recommend.
- David Rose
Bloomfield, NJ
I needed a new garage door opener. The technician, Marc, came promptly, explained my options, and did excellent work. He did some repairs to the garage door as well as installing the opener. He was delightful! Thanks for the good work!
- Patricia Hall
Bloomfield, NJ
Excellent service, excellent technician what more could I ask for!
- Ralph Doerfler
Bloomfield, NJ
Very knowledgeable and repritable recommendations. Happy with the service
- Elvin Silva
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Bloomfield, NJ
I made a great choice choosing Precision overhead garage door
- New Garage Door Install
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Bloomfield, NJ
Dave did a great job the new door looks and works great! stars across the board!!
- Door Install
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Bloomfield, NJ
Chris Karnacewicz was amazing he was amazing his attitude and his help and his customer service was awesome he has everything going for him your company ROCKS????????????????????????????????????????????????????????
- Eric Bermudez
Bloomfield, NJ
Completely satisfied with work Rick did a great job knew his stuff very informative will definitely recommend to friends & family.
- New Door Install
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Bloomfield, NJ
The technician did an excellent job.
- New Job
Bloomfield, NJ
You guys rock. I believe the tech's name is Kevin. In any case, he fixed the crazy nervous garage door within minutes and freed my car. He lubricated in all the right places and re set up the remotes. And I was set. Great job!
- Marilyn Brown
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Bloomfield, NJ
Great experience - technician was prompt,courteous and knowledgable. My options were clearly explained to me with an estimate of cost for each. The work was done quickly for this same day service call.
- Michael Cerame
Bloomfield, NJ
When our opener started acting up, I was able to get someone to come out on the same day I called. Almost an hour before the beginning of the "window" in which I expected him, Pete telephoned to say that he could come a little early if that worked for us; it did, and he arrived promptly. He identified the problems right away, and explained clearly and thoroughly exactly what needed to be done and how much it would cost. Once finished, he showed me what he had done and what to look for in the future. Outstandingly good service from start to finish, from my initial phone call to the completion of the repairs.
- Rick Wright
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Bloomfield, NJ
Called at 10:36am was OK to come out earlier (appointment 1-5) I said sure. Technician was excellent, customer service, knowledge outstanding he is a credit to your company!
- Dirk A. Miller
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Bloomfield, NJ
The technician Bob was very personable. He knew his products and he is also very skilled. Bob pointed out upgrades that should be made to better operations of the garage door, opener and parts. Bob is an asset to your company!!!
- Dirk Miller
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Bloomfield, NJ
A solid 5. The company confirmed the appointment, arrived on time, assessed the problem and made the repair. Efficient operation and courteous people. Can
- Joseph Lupo
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Bloomfield, NJ
Doug and Brian were both very helpful and courteous during the repair/service process. They took the time to review the situation and options available. They provided a quote quickly and were able to attend and fix the problem immediately. My garage door was fixed and operating properly in under 2 hours.
- Mark Pizza
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Bloomfield, NJ
Your technician, Pete O was very professional and solved my problem. I am sorry to say, the people that answered your phone were not always as nice. They gave me a time when tech would be there, but only after repeated calls did they tell me he was running late. They could have called me.
- David Canu
David, Thank you for the review. I apologize for for the late call. We should have communicated more clearly. I will try to use this break down to improve in the future. Doug
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(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
License
NJHIC License #13VH03118600
First of all let me say the I chose Precision because I have used them in the past and always completely satisfied. Yesterday was no exception, James the service tech diagnosed the problem quickly and efficiently. He resolved the issue and was very personable. James explained everything that he was doing to me and offered three options regarding the problem. He went above and beyond in my opinion and as a matter of fact I would/will request him if/when I use Precision again in the future.
- Howard Brent