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Read what people are saying
about Precision Overhead Garage Door in:

Ramsey, NJ

Precision Overhead Garage Door of New Jersey
has received 95 reviews, averaging 4.78 Stars:
1 2 3 4 5
Review:

great service

- Debbie Higbie

Sean S Service Provided:

Garage Door Opener Install


Service Technician Team : Sean S
Review:

Great service. Tino was my technician and he was very friendly and professional. He explained exactly what could and could not be done regarding my particular repair.

- Julie Mueller

Orentino B Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Orentino B
Review:

The service I received on Sat Oct 3,2020 was poor. I purchased a Liftmaster opener which was installed around 8:30AM. I had gone out after the installation and when I returned an hour later a family member asked me what was the Piece on the floor of our garage. The piece was one of the sensors which was just clipped onto the inside track of the garage and it had fallen off. The door would not operate of course without the sensor properly aligned and after I had called the office I was told the technician could not come back until 4PM! This is unacceptable when the job was not completed correctly the first time! I had had called several times and one person had told me they would try to send another technician but that did not happen. I had called back and was told "it wasn't going to happen" when I asked when this other technician was going to come. I asked for someone to come earlier because I needed to go out. I was late for my appointment because the technician did not come back till 4:30PM. I was told there may be delay because of an accident on 287 but that is no excuse for the poor service. The technician bolted the 2 sensors to the inside of the door track-Why that was not done in the first place is a mystery. I am extremely disappointed with this kind of service and because of it I cannot see how I could ever recommend Precision Door Service to anyone. I had considered calling Atlas in Wyckoff and with the service I received from Precision I am sorry I didn't call them. I would think in this business climate a company would not allow this kind of service to a customer- especially a NEW customer. Awful Service-Unacceptable

- Terrence Maher

Rob Z Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Rob Z
Review:

Great and fast services

- Hayoung Moon

A Response from: Doug

Thanks for the review!

Rob Z Service Provided:

Garage Door Repair


Service Technician Team : Rob Z
Review:

Ferdinand was great, he explained the problem clearly, discussed the best options to fix it and the repair went well. I would definitely recommend Ferdinand and Precision to others.

- Mike Wall

A Response from: Doug

Thanks for the review, Mike! We appreciate you taking the time to acknowledge Ferdinand's professionalism and knowledge. Thank you for choosing Precision for your garage door repair.

Ferdinand K Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Ferdinand K
Review:

Chris k. Very pleasant and professional, great job.

- Chris Murdock

A Response from: Doug

Thanks for the review, Chris! We appreciate you taking the time to recognize Chris's professionalism! Thank you for choosing Precision for your garage door needs.

Chris K Service Provided:

Garage Door Repair


Service Technician Team : Chris K
Review:

We'd called Precision Door 7 years ago to install a new garage door opener and were impressed with their services and promptness to our call at the time. So when the battery started beeping and needed to be replaced, it was obvious that we called Precision. The phone was answered promptly, even in these uncertain times of Covid19. A technician showed up next morning, changed the battery and recommended that cables and pulleys would also need to be replaced after years of wear and tear. We agreed and Louis was very professional, courteous and took care of the repairs in a timely manner. He followed all the protocols as set by Precision and we are very satisfied customers. Thank You Louis and all at Precision Door!

- P. Press

Lou R Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Lou R
Review:

Courteous, prompt, professional, friendly service ????

- AN

Ferdinand K Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Service Technician Team : Ferdinand K
Review:

I choose Precision for my garage door issue for the first time due to their time flexibility which was very important to me since I work Monday to Friday. I also like that they keep you updated of your appointment when they are on their way, gave you an idea who they are sending to work with you and on top of that, they send me Luke who was very thorough and knowledgeable about his work. He make it easy for me to decide what I want and need done. I end up changing the motor and was happy with the results. I will use them again.

- EG of Ramsey

Service Provided:

Garage Door Opener Install


Review:

Ty!!! Everything was done in an excellent timely fashion ...... but a bit wowed by the expense????????????? The gentleman was great!!! Thx??

- Janet Blaustein

Rob Z Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Service Technician Team : Rob Z
Review:

Phil the technician was great!!!

- Robert Benedetti

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Our service man John Delpiu was excellent. He was very helpful and went over in detail all that will be done with the installment. He reviewed the invoice and was extremely knowledgeable. He called with an arrival time and he was at our home exactly at that time. I hope the installers are just as great as John. 5 star for John!

- Dan Ferrante

John D Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : John D
Review:

I chose Precision because when my door broke previously, they came immediately and provided stellar service. This time, when I need to replace the garage door pad, they were the only ones I considered. They came exactly at the time I chose, and were courteous, professional, and knowledgeable. From the moment I booked the appointment, they communicated with me proactively, even with the impending threat of a bad snowstorm! Luigi called me to say he was on the way, and explained all of my options for the job. I could not have been happier and will call them again for ALL of my garage door needs!

- Dr. Edie Weinthal

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

When I saw their coupon in the mailer I decided to give Precision a try for my garage door that was getting old and making a lot of noise when opening and closing. I don't hesitate giving them a 5 star rating in all aspects from my initial phone call to set up the service call, to the on time arrival of the technician and the friendly service that is so unusual these days. My technician, Tim Rainey was courteous and took the time to explain all the aspects and options of the repair to make my old door work like new again. I would recommend Precision Door of Northern NJ to my friends and neighbors as well as anyone reading these customer reviews. Knowing what is out there today, it was a pleasure to deal with Tim and experience that good old fashion service.

- Dan Cappio

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Excellent response and service. Repair complete within 24 hours of my call.

- Ellsworth Whiteman

Chris K Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Chris K
Review:

The technician who came to my home was excellent in every way!

- Chester Verceglio

Rob Z Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Rob Z
Review:

Erik did an awesome job, so happy to have a functioning garage door again!

- Jordan Checkwood

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Great service. My tech. Jackson was very professional, knowledgeable and courteous. The only company I would use to fix my garage doors hands down.

- Ron Urtiaga

Service Provided:

Garage Door Repair


Review:

I have dealt with Precision several times over the years and I cannot recommend them enough. They have always been prompt, thorough and accommodating. They honor their warrantees and are very considerate. Highly recommended.

- Marc Roth

Service Provided:

Garage Door Opener Repair


Review:

Mark was very professional and made the extra effort to accommodate me

- Donna Troop

Marc M Service Provided:

Garage Door Repair


Door Installation Team: Marc M
Review:

As usual, a service person arrived, and early, to take care of the repair in a timely and friendly fashion.

- Denise Cauchard

Marc M Service Provided:

Garage Door Repair


Product:

Opener


Door Installation Team: Marc M
Review:

Professional, polite and did a great job.

- Robert Ascrizzi

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Luke Stachura was very professional. He took the time to explain all issues and demonstrated everything that was installed completely. Thank you.

- Susan Kameno

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

I would give Precision a 4 star rating. Took away a star for what they charge. $70 just to come out. However their service is great. All their technicians that I’ve met to date (3) are all very knowledgeable, professional, patient, and friendly. They are also very accommodating. I would definitely use them again but hopefully won’t have to.

- Laura

Service Provided:

Garage Door Repair


Review:

Luke was great. Very friendly and On time (earlier in the time slot) and was informative on the different options. Called a half hour before arrival. He got the job done quickly and was clean. Would definitely recommend.

- Danielle Minervini

Service Provided:

Garage Door Opener Install


Product:

Opener


Review:

I had George set up my garage. He was professional, courteous and was able to assist me with what I needed. I actually scheduled another appointment to have additional servicing done. I highly recommend!

- Annabelle Stefanski

Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Review:

This is a 5 star company from start to finish. My experience on the phone with customer service let me hang up with a smile on my face and a sigh of relief that they would come on a Saturday. I knew that the technician would call me a half hour before he came. When he came, Rob was knowledgeable, courteous and friendly. I just knew that he was trustworthy, as well. He explained everything to me and made me feel comfortable choosing the service package. Very professional through and through! This is the 2nd time I have used Precision and I would highly recommend them to anyone who has a problem with any aspect of their garage door.

- Donna Weber

Rob Z Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Rob Z
Review:

five stars, the boys did an excelant job

- Nicholas Awad

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Kevin did a great job and I was pleased we could get scheduled the same afternoon that I called. Thanks.

- Ellsworth Whiteman

Kevin S Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Kevin S
Review:

Our technician, Tim, was not only good at his job repairing our broken garage door but was pleasant and extremely knowledgeable. Explaining all he was doing and answering our questions.

- Denise Cauchard

Service Provided:

Broken Garage Door Spring Repair


Product:

Remotes / Keypad


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Precision Overhead Garage Door
Office: (973) 283-3555
220 West Parkway
Suite 9

Pompton Plains, NJ 07444