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about Precision Overhead Garage Door in:
Ramsey, NJ
Precision Overhead Garage Door of New Jerseyhas received 110 reviews, averaging 4.81 Stars:
Ramsey, NJ
Ramsey, NJ
technician was on time, courteous and professional.
- Dan Cappio
Ramsey, NJ
We have called on Precision Garage Door Company in the past for a garage door motor and to install new remote access keypads. Their customer service has always been impeccable from answering the first phone call, to punctually arriving to give a quote or to make repairs and completing the work. Service Technicians are polite, courteous, helpful and always ready to answer customer's umpteen questions with patience. We just had a new garage door installed and the experience was smooth from start to finish. We would like to personally thank Michael LaPorta, Tim and Nick who installed the door, as well as the ladies who communicated with us via email and telephone to reconfirm our order and appointment. The entire team is an asset to Precision Garage Doors. Thank You all!!
- Piroja Press
Ramsey, NJ
Xavi called me and asked if he could come early, which was excellent !! Very professional and very knowledgeable. Answered all of my questions. Explained everything he was going to do. He did a great job !!!! Thanks Precision. Now I know why that you’ve been my go to for years !!
- Bob Graham
Ramsey, NJ
Dave P. did a flawless job in my garage. He was very helpful and always return my phone call with all my questions.
- Erwin Belmonte
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Service Technician Team : David P
Ramsey, NJ
this is a great company that stands behind their work,the lou ,the tech that they sent to do the repair was great ,he was very courteous and did a great job.
- John Lindemann
Ramsey, NJ
Service was quick and responsive. Brian called to let me know what his arrival time was and was punctual. He went over all aspects of the system and performed a complete survey of the entire system.
- Robert Pisani
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Service Technician Team : Brian B
Ramsey, NJ
I looked for a garage door company on the internet and Precision had great user ratings and comments so I went to them. I was very happy with the work they did. They were great in problem solving and understood what my objective was and didn’t try to oversell me. They replaced two door openers and rusted wheels and brackets. If I ever need to service or need to replace the doors I will go to them. Great job.
- Monica Maguire
Ramsey, NJ
Alan was very professional and courteous. Texted and called when he was on his way, and explained everything in a nice and friendly manner. Would definitely recommend for any garage door needs.
- Ryan Margolin
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Service Technician Team : Alan R
Ramsey, NJ
Hi Ethan was very helpful, he did all the work, took the time to explain to us the operation of the new system, we are happy to have chosen Precision, and we will recommend your company to all our friends thanks
- Tony Ferrara
Ramsey, NJ
Professional and job well done.
- Tom Sluby
Ramsey, NJ
Starting with the courteous conversation I had with your office to set up my appointment, to the pre-appointment confirmation emails I received and the pre-appointment calls to verify when the tech would arrive (and Alan arrived on time) it was a professional and customer-centric experience! Alan's expert knowledge and detailed explanation of what the service would entail plus his professionalism and courteousness was awesome. Now I have an extremely quiet and safe garage door operation! Precision Door does not disappoint. Your company is extremely customer-focused! And more service companies should take cues from you! Kudos to you all. Carol - Ramsey, NJ
- Carol Distaulo
Ramsey, NJ
Chris is great. Very detailed, extremely knowledgeable, honest, patient, made sure everything was to my liking before he left. Parts look and work well and I am extremely happy with the outcome. Chris speaks extremely highly of his supervisor and Precision; he is very passionate about his company and he takes that same pride in his work. Very happy with my experience.
- Anthony
Hi Anthony! Thank you for choosing Precision! We appreciate you taking the time to leave a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs.
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Ramsey, NJ
Precision has more than met my expectations. Lou was courteous and knowledgeable. He was helpful in explaining the problems and how he would fix them. I was confident in his expertise and the doors are working better than ever. Thank you Lou!
- Michael Devito
Ramsey, NJ
Lewis did an excellent job of diagnosing and explaining what my problem was and the price to repair it. I would definitely recommend Precision and Lewis for any problem.
- Ron Giordano
Ramsey, NJ
great service
- Debbie Higbie
Ramsey, NJ
Great service. Tino was my technician and he was very friendly and professional. He explained exactly what could and could not be done regarding my particular repair.
- Julie Mueller
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Ramsey, NJ
The service I received on Sat Oct 3,2020 was poor. I purchased a Liftmaster opener which was installed around 8:30AM. I had gone out after the installation and when I returned an hour later a family member asked me what was the Piece on the floor of our garage. The piece was one of the sensors which was just clipped onto the inside track of the garage and it had fallen off. The door would not operate of course without the sensor properly aligned and after I had called the office I was told the technician could not come back until 4PM! This is unacceptable when the job was not completed correctly the first time! I had had called several times and one person had told me they would try to send another technician but that did not happen. I had called back and was told "it wasn't going to happen" when I asked when this other technician was going to come. I asked for someone to come earlier because I needed to go out. I was late for my appointment because the technician did not come back till 4:30PM. I was told there may be delay because of an accident on 287 but that is no excuse for the poor service. The technician bolted the 2 sensors to the inside of the door track-Why that was not done in the first place is a mystery. I am extremely disappointed with this kind of service and because of it I cannot see how I could ever recommend Precision Door Service to anyone. I had considered calling Atlas in Wyckoff and with the service I received from Precision I am sorry I didn't call them. I would think in this business climate a company would not allow this kind of service to a customer- especially a NEW customer. Awful Service-Unacceptable
- Terrence Maher
Ramsey, NJ
Great and fast services
- Hayoung Moon
Thanks for the review!
Ramsey, NJ
Ferdinand was great, he explained the problem clearly, discussed the best options to fix it and the repair went well. I would definitely recommend Ferdinand and Precision to others.
- Mike Wall
Thanks for the review, Mike! We appreciate you taking the time to acknowledge Ferdinand's professionalism and knowledge. Thank you for choosing Precision for your garage door repair.
Ramsey, NJ
Chris k. Very pleasant and professional, great job.
- Chris Murdock
Thanks for the review, Chris! We appreciate you taking the time to recognize Chris's professionalism! Thank you for choosing Precision for your garage door needs.
Ramsey, NJ
We'd called Precision Door 7 years ago to install a new garage door opener and were impressed with their services and promptness to our call at the time. So when the battery started beeping and needed to be replaced, it was obvious that we called Precision. The phone was answered promptly, even in these uncertain times of Covid19. A technician showed up next morning, changed the battery and recommended that cables and pulleys would also need to be replaced after years of wear and tear. We agreed and Louis was very professional, courteous and took care of the repairs in a timely manner. He followed all the protocols as set by Precision and we are very satisfied customers. Thank You Louis and all at Precision Door!
- Piroja Press
Ramsey, NJ
Courteous, prompt, professional, friendly service ????
- AN
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Door Installation Team: Ferdinand K
Ramsey, NJ
I choose Precision for my garage door issue for the first time due to their time flexibility which was very important to me since I work Monday to Friday. I also like that they keep you updated of your appointment when they are on their way, gave you an idea who they are sending to work with you and on top of that, they send me Luke who was very thorough and knowledgeable about his work. He make it easy for me to decide what I want and need done. I end up changing the motor and was happy with the results. I will use them again.
- Edelyn Garcia
Ramsey, NJ
Ty!!! Everything was done in an excellent timely fashion ...... but a bit wowed by the expense????????????? The gentleman was great!!! Thx??
- Janet Blaustein
Ramsey, NJ
Phil the technician was great!!!
- Robert Benedetti
Product:
Ramsey, NJ
Our service man John Delpiu was excellent. He was very helpful and went over in detail all that will be done with the installment. He reviewed the invoice and was extremely knowledgeable. He called with an arrival time and he was at our home exactly at that time. I hope the installers are just as great as John. 5 star for John!
- Dan Ferrante
Ramsey, NJ
I chose Precision because when my door broke previously, they came immediately and provided stellar service. This time, when I need to replace the garage door pad, they were the only ones I considered. They came exactly at the time I chose, and were courteous, professional, and knowledgeable. From the moment I booked the appointment, they communicated with me proactively, even with the impending threat of a bad snowstorm! Luigi called me to say he was on the way, and explained all of my options for the job. I could not have been happier and will call them again for ALL of my garage door needs!
- Edie Weinthal
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Ramsey, NJ
When I saw their coupon in the mailer I decided to give Precision a try for my garage door that was getting old and making a lot of noise when opening and closing. I don't hesitate giving them a 5 star rating in all aspects from my initial phone call to set up the service call, to the on time arrival of the technician and the friendly service that is so unusual these days. My technician, Tim Rainey was courteous and took the time to explain all the aspects and options of the repair to make my old door work like new again. I would recommend Precision Door of Northern NJ to my friends and neighbors as well as anyone reading these customer reviews. Knowing what is out there today, it was a pleasure to deal with Tim and experience that good old fashion service.
- Dan Cappio
Product:
Ramsey, NJ
Excellent response and service. Repair complete within 24 hours of my call.
- Ellsworth Whiteman
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(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
Had backed up into my garage while it was not fully opened and cause a huge dent and the door was hanging half open. Had a great experience with Tommy! He was fantastic, professional prompt and courteous. He was able to get the door down with minimal damage.
- Isabel