Read what people are saying
about Precision Overhead Garage Door in:

We made a call for service on a Saturday, and the Precision office very helpfully scheduled our appointment for the next day and kept us informed of the technician' s schedule and arrival time. The technician, Charlie Baldissard, diagnosed our problem (broken lock mechanism), repaired/ replaced the parts, inspected the entire overhead door for any needed maintenance, and advised us of possible upgrades. Charlie was professional, knowledgeable, efficient, and courteous. My compliments to the entire Precision Team, particularly Charlie.

- Joseph White

Hi Joseph, Thank you for sharing your experience! We’re so glad our team was able to schedule your appointment quickly and keep you informed every step of the way. It’s great to hear Charlie provided professional, knowledgeable service diagnosing the issue, completing the repair, and even inspecting your door for maintenance needs. We appreciate your compliments and will be sure to share them with Charlie and the entire team! Thank you for choosing Precision Garage Door Service.

Very efficient ,neat and professional

- Peter Smith

Hi Peter, Thank you for your feedback! We’re glad to hear the service was efficient, neat, and professional. Providing a smooth and hassle-free experience is always our goal, and we appreciate your trust. Thank you for choosing Precision Garage Door Service.

Fast and excellent service....JON was very helpful

- Sylvia Rothbein

Hi Sylvia, Thank you for your feedback! We’re glad to hear you received fast and excellent service and that Jon was so helpful throughout the process. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.

Excellent service, professional, knowledgeable, and great customer service skills. Replaced garage door opener mechanism and all other parts. Highly recommend Precision Door Service.

- Margaret

Hi Margaret, Thank you for sharing your experience! We’re thrilled to hear you received excellent service and that our technician delivered professional, knowledgeable work with great customer care. It’s wonderful to know your garage door opener mechanism and parts were replaced to your satisfaction. We truly appreciate your recommendation! Thank you for choosing Precision Garage Door Service.

Alan was terrific

- John Rath

Hi John, Thank you for your feedback! We’re so glad to hear Alan provided terrific service and made your experience a positive one. We appreciate your trust and look forward to assisting you again if needed. Thank you for choosing Precision Garage Door Service.

Our experience with Precision Garage Door Service was exceptional! We have received ads with coupons from Precision, checked with the BBB and saw their high rating and positive reviews. The company's website was very informative and scheduling the appointment online was easy, with many dates and times available. Their communication from the time of scheduling through appointment follow up was excellent. The technician, Randy, was professional, knowledgeable and pleasant! He clearly explained everything about the job and presented different options. Randy contacted us prior to the appointment, arrived promptly and worked efficiently. We are very pleased with our new garage door opener and Precision's service from start to finish!

- S&P G

Hi S&P G, Thank you for sharing such a detailed and positive experience! We’re thrilled to hear that everything from scheduling to communication met your expectations. It’s great to know Randy provided professional, knowledgeable service and clearly explained your options. We’re delighted you’re happy with your new garage door opener and the overall experience with our team. Thank you for choosing Precision Garage Door Service.

The company gave me a 4 hour window for the appointment, but Randy still came late to look at my broken garage door opener. I told him that the sprocket broke off and and I showed him my perfectly good sprocket cover that he took from me and shoved it into his van and I never got that back. He took a slight peek at the opener, then worked on his iPad for 10 minutes, then came up with two astronomical and highly unethical prices. He wanted to charge me $1250 for replacing a $20 sprocket or $1500 for a new opener. I feel violated, angry and disappointed by highway robbery style business, not to mentioned they basically stole my perfectly functional part of my opener. I called them about it three times, but I am just getting the run around. Needless to say I don't only "Not recommend" them, but I warn everybody to stay away from Paramus Precision Garage door. I intend to report the incident to the BB, as well.

- Laszlo Horog

Hi Laszlo Horog, We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of service we strive to provide, and we take your concerns very seriously. According to our records, Randy spoke with you on 10/25 and mentioned he wasn’t sure if he had the sprocket cover but would check his van and reach back out. We understand how important this part is to you and regret that this follow-up did not happen as expected. We’d like the opportunity to review what happened and remedy the situation to the best of our ability. Please reach out to us directly at 888-616-9021 opt 2 Sincerely, Antonio M. Customer Experience Manager

Luke was at my door within a couple of hours of my phone call. He gave me information as to the different motors available and installed my choice quickly. He demonstrated how everything worked and watched me as I ran through the steps. I am extremely satisfied and will recommend this company and Luke to all

- Joel Layman

Hi Joel, Thank you for your review! We’re thrilled to hear Luke was able to arrive quickly, provide clear information on your options, and ensure you felt confident using your new opener. Your satisfaction means a lot to us, and we truly appreciate your recommendation. Thank you for choosing Precision Garage Door Service.

Great service, great work, and we are happy with the end result.

- Sandra Morris

Hi Sandra, We’re so glad to hear you’re happy with the service and the final result. Your feedback means a lot to us, and we appreciate you taking the time to share it! Thank you for choosing Precision Garage Door Service. Take care.

Happy with the service

- Dee Duncan

Hi Dee, We’re glad to hear you were happy with the service! Your feedback is greatly appreciated. Thank you for choosing Precision Garage Door Service. Take care.

Repair Technician Luke contacted me to see if it would be ok to come early for my appointment. Once here he thoroughly checked everything and made necessary repairs and maintenance to get everything working smoothly.

- Tim Osborne

Hi Tim, Thank you for sharing your experience! We’re glad to hear Luke was able to arrive early, thoroughly inspect your system, and complete the necessary repairs and maintenance to keep everything running smoothly. Providing proactive and professional service is always our goal, and it’s great to know we delivered that for you. Thank you for choosing Precision Garage Door Service.

I’m absolutely satisfied with the work that has been done not only that it was super fast I will recommend this company to anybody.and everybody 10/10 amazing

- Star Bermudez

Hi Star, We’re thrilled to hear you had such a great experience and that everything was completed quickly. Your 10/10 recommendation means the world to us, and we truly appreciate you sharing it! Thank you for choosing Precision Garage Door Service. Take care.

Our service technician arrived when he said he would. He explained what he was going to do showed my husband. Everything gave us two options. We told him what we wanted. He got started on the work right away and was finished in about an hour. Our technician was Killian McKnight. Would highly recommend this company

- Steve And Donna Affuso

Hi Steve and Donna, We appreciate you sharing your experience and recommendation. It’s great to hear Killian arrived on time, explained everything clearly, and completed the work efficiently. Providing options and answering questions is exactly the level of service we strive for every day. Thank you for choosing Precision Garage Door Service. Take care.

The entire process was so professional,from the estimate to the install I was so impressed, the communication and updates were so helpful, and the 2 men that installed the new door were terrific,hard working and very professional, a great job,a wonderful company,I recommend the compa ny whole heartely Ron

- Ron Garabed

Hi Ron, Thank you for sharing such wonderful feedback! We’re thrilled to hear the entire process from estimate to installation was professional and seamless. It’s great that our communication and updates helped make things easier, and we’ll be sure to share your kind words with the installation team. Your wholehearted recommendation means so much to us! Thank you for choosing Precision Garage Door Service. Take care.

Always contacted Precision when we needed work on our doors. The online appointment system was great along with the follow up texts. Great communication. Day of visit, arrived as promised. Alan evaluated and explained what my door needed. Took the time to review the repair and answer questions. It was a pleasure dealing with Alan. Great Brand Ambassador.

- John Kapsis

Hi John, Thank you for sharing such thoughtful feedback. We’re glad the scheduling process and communication met your expectations, and it’s wonderful to hear Alan provided clear explanations and took the time to answer your questions. He truly represents the level of service we strive for every day. Thank you for choosing Precision Garage Door Service. Take care.

Gave me different options so that I could pick what was in my budget and I appreciated that . Fast and efficient . Highly recommend.

- Angelica Echevarria

Hi Angelica, We’re glad our team was able to provide options that fit your budget and complete the job quickly and efficiently! Thank you for recommending us and for choosing Precision Garage Door Service. Take care.

We had Precision install a new door replacing our old wooden door some years ago. Each time we've called for service, Precision has immediately arranged for an appointment. On each occasion the technician assigned to the case arrived at the scheduled time and proceeded to cure the problem. The last two times we met with Jonathan Wilson who in addition to being very knowledgeable was extremely courteous. We couldn't be more pleased with our choice to use Precision for our garage door needs.

- Stella Teger & Rober Adler

Hi Stella & Rober, Thank you for being a loyal customer and for sharing your continued positive experiences with us. We're so pleased to hear that our team has consistently met your expectations, and that Jonathan Wilson provided knowledgeable and courteous service during your recent visits. Your satisfaction means everything to us, and we're grateful for your trust over the years. Thank you for choosing Precision Garage Door Service. Take care.

While I could not get someone on Friday, the serviceman, who I believe is the Service Manager, Roberto, was kind, understanding, thorough, efficient and arrived on time. He was definitely worth waiting for until Monday. He is truly Excellent!

- Gloria Wiseman

Hi Gloria, Thank you for your thoughtful feedback! We're glad Roberto was able to provide kind, thorough, and efficient service even if it meant waiting until Monday. It’s wonderful to hear he made such a positive impression and delivered an excellent experience. We truly appreciate your patience and kind words. Thank you for choosing Precision Garage Door Service. Take care.

Excellent company. Luke was courteous, professional and extremely helpful. He definitely was looking after my best interest. Precision responded quickly and I feel grateful to have chosen them to do the work. The customer service team was kind, considerate and very helpful! Precision Garage Door is Bergen County's best kept secret! Thank you...

- William Campisi

Hi William, Thank you so much for your kind words and support! We're thrilled to hear that Luke provided courteous, professional, and helpful service while keeping your best interests in mind. It’s wonderful to know our team responded quickly and that both our technician and customer service team made a great impression. We’re honored to be considered Bergen County’s best kept secret! Thank you for choosing Precision Garage Door Service. Take care.

Calling Precision, was the best decision ever. Luke was excellent, very professional, answered all my questions and explained all the option. After I made my decision, he went right away change my closing system on my garage door and did a phenomenal job. I will definitely use the company again if needed .

- Mihaela Grosu

Hi Mihaela, Thank you so much for your wonderful feedback! We're glad to hear that calling Precision was the best decision and that Luke provided excellent, professional service. It's great to know he took the time to explain your options and delivered a phenomenal installation. We truly appreciate your trust and look forward to assisting you again whenever needed. Thank you for choosing Precision Garage Door Service. Take care.

Same day service. Jon Wilson my technician arrived on time. He assessed the issues and provided me with the most cost effective solution. Clean work, attention to detail and problem resolved.

- Nancy & Vito Nardelli

Hi Nancy & Vito Nardelli, Thank you for sharing your experience! We're glad Jon Wilson was able to provide same-day service and offer a cost-effective solution with attention to detail. It’s great to hear the issue was resolved smoothly and professionally. Thank you for choosing Precision Garage Door Service. Take care.

The technician was very professional. He first diagnosed the situation and then presented his findings and my options. Once I selected what I wanted done he gave me the price. He repaired the springs and cables on the door. Upon completion of his work he reviewed what he had done. The door is operating very well. Very satisfied!

- Vito Delaura

Jonathan Wilson was amazing. Super friendly, knowledgeable and on point! Would call him again and again.

- Helene Freedman

Hi Helene, Thank you for the great feedback! We're thrilled to hear that Jonathan Wilson made such a positive impression. His friendliness, expertise, and attention to detail truly reflect the level of service we aim to provide. Thank you for choosing Precision Garage Door Service, take care

I was able to get same day appintment. Working with Luke was easy. He explained everything and gave me a reasonable quote. I will happily contact Precision Door Service for my future needs.

- G. Varghese

Hi G. Varghese, Thank you for your wonderful feedback! We're glad we could accommodate a same-day appointment and that working with Luke was a smooth experience. It's great to hear he provided clear explanations and a fair quote. We truly appreciate your trust and look forward to assisting you again in the future. Thank you for choosing Precision Garage Door Service, take care

Alan Ramirez was very professional, call in advance asking if it would be OK for him to come earlier, was very helpful and detailed in explanation. Installation went perfectly smooth with no problems. Thank you for excellent job.

- Victoria Kaluzhny

Hi Victoria, Thank you for sharing your experience! We're so glad to hear that Alan Ramirez provided professional and courteous service, and that your installation went smoothly. It's always our goal to ensure every customer feels informed and confident throughout the process. Thank you for choosing Precision Garage Door Service, take care

Alan Ramirez Although the problem was not solved, parts availability being an issue, Alan was very presentable, courteous, and knowledgeable. He definitely provides a positive representation for Precision.

- Steven Kadden

Hi Steven, Thank you for your honest feedback! While we regret that the issue couldn’t be resolved immediately due to parts availability, we’re glad to hear Alan made a positive impression with his professionalism, courtesy, and knowledge. He truly represents the values we strive for at Precision. Thank you for choosing Precision Garage Door Service, take care.

My father-in-law installed three double doors in Marco Island from Precision. They did a good job on his doors

- Michael Burns

Hi Michael, Thank you for sharing your father-in-law’s experience! We’re glad to hear the installation of the three double doors in Marco Island went well and that he was satisfied with the work. We appreciate the trust placed in our team. Thank you for choosing Precision Garage Door Service, take care.

Luke was Tremendous!!!!! I would recommend him and the company to anyone looking for Garage door service. He was knowledgeable, personable and a great communicator! He went the extra mile. The service was superb and done in a timely fashion as they came within 15 min of my initial call.

- Mike Loreti

Hi Mike, Thank you so much for the glowing feedback! We’re thrilled to hear that Luke went above and beyond to provide knowledgeable, personable, and timely service. Arriving within 15 minutes and delivering superb results is exactly the kind of experience we strive for. Your recommendation means the world to us! Thank you for choosing Precision Garage Door Service, take care.

My Garage door broke I called Precision they came that same day job done Excellent service .. Charlie Baldissard Great guy Great service...

- Joe Algieri

We recently had our two garage doors replaced. From the time we had the estimate in person, to installation was only a few days. Communicate and work was timely and professional. Louis and Nicholas were excellent.

- Perry Staley