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about Precision Overhead Garage Door in:
Long Hill, NJ
Precision Overhead Garage Door of New Jerseyhas received 4 reviews, averaging 5.00 Stars:
Long Hill, NJ
Product:
Service Technician Team : Xavier R
Long Hill, NJ
This was the second time I've used Precision's services. The first was 3 years ago when one of my 2 aged garage door openers needed replacing. I called them again when my second aged door opener needed replacing. Excellent customer service both times. They were able to accommodate my time availability. Technician communicated with me, was on time, professional and explained the work that needed to be done. Both new openers are working well! Their follow up is great when the time comes to check systems, battery replacement, etc. I'm very pleased with Precision and the components they provide!
- Denise
Product:
Service Technician Team : Brian H
Long Hill, NJ
Would use again!
- Mark Alfano
Long Hill, NJ
John Ayres is excellent in every way. He is professional, competent, detail-oriented, thorough and explains everything very well. We have complete confidence in John Ayres and Precision.
- Bridget O
(201) 977-4870
(201) 977-4870(973) 975-4631
(973) 975-4631(973) 577-7920
(973) 577-7920(908) 271-4227
(908) 271-4227(973) 975-4631
(973) 975-4631(908) 333-4087
(908) 333-4087(973) 577-7920
(973) 577-7920(908) 333-4087
(908) 333-4087(908) 271-4227
(908) 271-4227Office: (973) 283-3555
220 West Parkway
Suite 9
Pompton Plains, NJ 07444
Office: (201) 564-4738
27 Madison Ave.
Suite 010
Paramus, NJ 07652
License
NJHIC License #13VH03118600
I'm in my 60's, been a sales executive for 44 years with IBM. Garage door opener I had installed 36 years ago broke yesterday. Hadn't needed servicing in more than 20 years (!). Knew of local servicer, but wanted to shop a bit. Looked online and found Precision. Was very impressed with online ratings from customers, as well as A+ rating by Better Business Bureau. Called both local servicer and Precision. Better initial impression from Precision, so went with them. Such a great experience right from the get-go. Thorough, detailed. Locked in appointment. Got email and text follow-ups. Got a surprising text from Rob, the Service Manager. Talked with him and appreciated his reaching out. Technician called ahead as they said he would, came on time this morning. Young but experienced, very professional, came across as genuine and trustworthy -- Xavier Ramirez. He explained all the options, which he recommended I go with and why. Decided to replace my whole system, and though I was in no rush, it was all done within a couple of hours. Xavier then took the time to demo the new system, explain everything. Never felt like he was in a rush to get to next appointment. Very much appreciated his and Rob's whole approach to customer satisfaction. Great job by both. Will definitely do business again, recommend to others. Thanks for everything.
- Steve Schumer